Thread Number: 33789
I need help with a dishwasher issue.
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Post# 507726   3/28/2011 at 18:47 (4,640 days old) by StrongEnough78 (California)        

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My Hotpoint Dishwasher model number HDA489M-25AW / serial number GF 804305 Y is one of the best dishwashers I've used. I can put just about anything in there and it comes out spotless. However, I've noticed over the past few months maybe close to a year, that at the end of the cycle there are small crumbs of food that gather up with the water that puddles on the bottom of my cups. It goes through quite a few prewash cycles before the main wash, and 3 rinses. I even ran it through the entire rinse cycle again today with no improvement. What would be causing this? I make sure the disposal has been run and flushed before starting the washer to make sure there's no possibility of back wash. I took apart the wash arm and drain to make sure there was no build up, and there was nothing there but some slight calcium build up which I cleaned off. And I did that about 4 months ago. But I still get food crumbs on the bottom of cups or anything else where water will puddle up on top of. Any help and advice is greatly appreciated!


Post# 507762 , Reply# 1   3/28/2011 at 20:51 (4,640 days old) by Maytagbear (N.E. Ohio)        
Some general suggestions-

Do you run the kitchen faucet until the water is hot?

Do you scrape well before loading?

Do you use enough fresh detergent?

Do you use JetDry or similar?

These are only general suggestions, but they have made a difference in my experience of automatic dishwashing.

Best of luck to you.


Post# 507802 , Reply# 2   3/28/2011 at 23:52 (4,639 days old) by StrongEnough78 (California)        

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Thanks Lawrence. I'm just glad out of 54 views that I at least got a responce. I always makes sure the water from the faucet is hot. As far as scraping I probably could do a little better. The machine cleans fabulously, but yeah I could do better with scraping. I use phosphated Cascade and the proper amounts as well as Jet Dry. There's hardly ever a time when there's food or residue left behind on the dishes. The crumbs I'm finding are in the actual water. So when the wash or rinse cycle is going, the particles are being sprayed around. It seems to drain completely between cycles. Could the hoses be filthy or maybe a screen trap in the lines somewhere?

Post# 507807 , Reply# 3   3/29/2011 at 00:36 (4,639 days old) by MattL (Flushing, MI)        

Sounds like a filter issue to me. I have no idea how your machine is set up, does it have a soft food disposer? Is it working? That's the place I would start looking...

Post# 507815 , Reply# 4   3/29/2011 at 01:07 (4,639 days old) by StrongEnough78 (California)        

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Matt, I'm not sure if it does. I've removed the wash arm and the assembly where the drain is. I didn't see anything that would look like a disposer. I took apart as much as I could and didn't even see a screen. I'll have to look again. If that is the case though, then is there a proable chance that that crap is building up in my hoses? The pressure of the spray doesn't seem to be effected since it washes very well indeed.

Post# 508094 , Reply# 5   3/30/2011 at 00:43 (4,638 days old) by toploader55 (Massachusetts Sand Bar, Cape Cod)        
Hi Vern

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I thought you had a LXI Series Hobart in your kitchen.

Post# 508096 , Reply# 6   3/30/2011 at 00:57 (4,638 days old) by StrongEnough78 (California)        
Hi Eddie

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Nope just the same Hotpoint that was here when I moved in. Works like a charm too except for the issue I'm having.

Post# 508144 , Reply# 7   3/30/2011 at 07:35 (4,638 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        

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In the water standing in the recesses in the bottoms of glasses. All DWs do this to some degree the machines with good filters do it less. If it annoys you try to load your glasses so water can not collect in the bottoms.

Post# 508179 , Reply# 8   3/30/2011 at 11:18 (4,638 days old) by estesguy (kansas)        
Drain hose

If your drain hose connects to the garbage disposal, check the very end of it where it connects to the disposal. I replaced my dishwasher that had been installed for 10 years, and was amazed at the gunk built up inside the very end of the hose where it connects to the disposal, due to food debris. This might be preventing your machine from completely draining after the cycle. Just another thing you might want to check out.

Post# 508211 , Reply# 9   3/30/2011 at 14:49 (4,638 days old) by StrongEnough78 (California)        

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Thanks John and Estesguy. I'll try doing what I can about loading the glasses but I'll also check the drain hose. I've never really noticed anything like that in any other dishwashers before, but that could be me not really paying attention lol. Thanks again for the help everybody, I greatly appreciate it.


Post# 508292 , Reply# 10   3/30/2011 at 22:47 (4,637 days old) by jerrod6 (Southeastern Pennsylvania)        

What detergent are you using and have you changed it in the last year?

Post# 508301 , Reply# 11   3/30/2011 at 23:15 (4,637 days old) by StrongEnough78 (California)        

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I use Cascade with bleach power. It has phosphates. It cleans great, it's just the particles left over that don't completely drain out. I've been using it for about 6 months and I keep it stored in a cool dry closet.

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