Thread Number: 34557
Maytag 5000 Series. F-27 error code
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Post# 518289   5/16/2011 at 15:30 (4,583 days old) by Iheartmaytag (Wichita, Kansas)        

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Yesterday I was washing bedding,  I had two mattress pads in the washer and when I returned, the machine had stopped with in the wash portion.  Plenty of water in the tub and flashing F-27. 


I pressed cancel and then did a drain and spin and reset the cycle and everything finished as usual.


Can anyone tell me what the F-27 code is?  Was it something that just glitched. or should I be watching for a failure coming up?



Post# 518441 , Reply# 1   5/17/2011 at 07:08 (4,582 days old) by Iheartmaytag (Wichita, Kansas)        

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Can anyone tell me what the F-27 code means?



Post# 518444 , Reply# 2   5/17/2011 at 07:12 (4,582 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

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i am no expert but maybe that error codes means that it might be related to the control panel but i don't know or thats something is clog in your machine but i am sure that with a little patiance you might have someone from aw that would know what your problem is?

Post# 518445 , Reply# 3   5/17/2011 at 07:19 (4,582 days old) by dj-gabriele ()        
I just found something about Maytag series 3000...

F27 is an Overflow Condition error. If the Overflow contact on the pressure switch is closed for more than 60 seconds an Overflow condition will occur. In an Overflow condition, the Door may remain locked, and the Drain Pump may run constantly, even if PAUSE/CANCEL is pressed twice and the Display is cleared. Unplug the unit to service. This is verbatim from the tech sheet. You will need to check to following:

1. First, UNPLUG the washer for at LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code reappears, proceed to step 2.
2. Check the drain hose and make sure it is not plugged or kinked.
3. Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU).
4. Check/Clean Drain Pump Filter of foreign objects.
5. Check for Drain Pump Failure.
6. Check the Inlet Valve for proper shut off
7. Check the Pressure switch for proper operation.

1. Check the drain hose by removing it from the standpipe and pulling a vacuum on it with a shop vac. You may have an obstruction in the drain line or drain pump. It is also a good idea to check the drain hose just prior to the drain pump as well. This is the hose that attaches to the bottom of the tub and runs to the inlet side of the drain pump. This area can get clogged with small articles of clothing.

2. Unplug the washer and remove the kick plate and top panel. Check for any loose connections at the drain pump, pressure switch (located in the right rear of the machine), and the CCU (located in the rear of the washer with all the wiring running to it). You may have a loose or dirty connection somewhere. If you remove any connectors, make sure you write down where they go. It's best to only remove ONE connector at a time when checking the CCU. On the pressure switch, make sure the clear tubing (air hose) is still attached. With the air hose off, loose, or leaking, the switch will not work and the tub will continue to try to fill. This may generate an F27 error.

3. The drain pump. Remove the clean out cover on the pump and check for debris. Make sure you drain the water from the drain lines, pump and hoses PRIOR to removing the cover. Otherwise, you will have about a gallon or so of water to clean up. The shop vac method works great for this. Look for obstructions in the clean-out trap and impeller area of the pump.

4. The inlet valve. If the inlet valve would fail in this manner, the tub would be trying to fill with water all the time and not shut off. You need to ask yourself if you find standing water in the tub when not in use.

5. The “Sud” error. This occurs when air from too much detergent gets into the drain line. If you are using HE detergent, HOW MUCH are you using? Some things to consider:

a. Do you have soft water? This can actually cause the soap to suds better making the need to cut back on how much you use.

b. Look at the detergent container. Is it double or triple concentrated? Some detergents are sold as extra concentrated which means you need to cut back on the amount you use. Not doing so can cause the water to over suds.

c. What size loads are you using the detergent in? Running small loads with the same amount of detergent can also cause an over suds condition.

NOTE: Knowingly or unknowingly using the improper detergent on these model washers MAY void your manufacturer’s warranty. Read all instructions and documentation that comes with the appliance, thoroughly.

Rule out the simple common sense things first. If everything else checks out and your problem still persists, you may have a component failure (more commonly, the CCU or pressure switch).

I hope this information is found to be helpful

Post# 518602 , Reply# 4   5/17/2011 at 18:02 (4,582 days old) by mark_wpduet (Lexington KY)        
Hey Iheartmaytag

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It makes me a little nervous when error codes start popping up...(the first year of owning it (still under warranty)........I guess because the error code F dl and its resolution didn't apply. I was getting F dl......Which told the tech that it was the door latch.......Right? So he ordered the door latch........put it in........Same thing.......F dl......So ultimately the problem was the control board.....NOT the door latch. They had to order a new board and put it in.......In the meantime I had read somewhere (can't remember where) that anyone who has any sensitive electronics should always keep them plugged into a surge protector.........WHICH......I had not done up to that point....So once the new board (I honesty can't remember if it was the CCU or MCU )was put in, I've kept the Duet washer plugged into a surge protector and haven't had an error code at all in five years..Not sure if that's the reason .......I still have the extra door latch that the tech brought and its up in my attic since that wasn't the problem.

Hopefully that's not your issue.

Post# 518637 , Reply# 5   5/17/2011 at 20:37 (4,582 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

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or it might just be a defective control board depending on how many years you own the machine but i think that a picture is worth a 1000 words and would also help you to actualy locate your problem?

Post# 518696 , Reply# 6   5/18/2011 at 00:20 (4,582 days old) by arbilab (Ft Worth TX (Ridglea))        

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Tangential to topic, but what is it with these electronic control modules (ECM)? Washing machine is such a simple application I could design it from scratch and I'm an engineering AUDITOR not a designer. Yet there are these chronic reports of ECM failure, not only in washing machines but in air conditioners too. Is it just cutcorner 21st-century engineering?

Post# 518721 , Reply# 7   5/18/2011 at 01:58 (4,582 days old) by MattL (Flushing, MI)        

By any chance have you pulled out the service info that is usually packed in the base of the machine? My Duet had it sealed in plastic on the right side and it explains every error code and what the problem and possible solution is. Perhaps the Maytag has the same type of info.

Post# 518874 , Reply# 8   5/18/2011 at 14:41 (4,581 days old) by mark_wpduet (Lexington KY)        

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What good is the manual that explains every error code if it's ultimately the control board causing the random error codes? Like my F DL error said......Solution: Replace the door latch........But it wasn't the door latch that needed replacing, it was the board itself causing the F DL error.

Post# 518964 , Reply# 9   5/18/2011 at 22:30 (4,581 days old) by laundromat (Hilo, Hawaii)        

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I would remove the bottom kickplate and check the button catcher which is where the pump is.Not that that is the actual cause but,it may actually need to be cleaned.

Post# 518991 , Reply# 10   5/19/2011 at 00:07 (4,581 days old) by MattL (Flushing, MI)        

At least its a staring point....

Post# 519049 , Reply# 11   5/19/2011 at 10:53 (4,580 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

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it might change nothing as well if its the electronic control board curcuit thats fried and causing this error code

Post# 519069 , Reply# 12   5/19/2011 at 12:51 (4,580 days old) by Iheartmaytag (Wichita, Kansas)        

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I do have the machine plugged into a surge protector, and have had since day one.
I did open the front and checked the button catcher. It was clear. I have washed several loads since then and no problems, hopefully it was just a glitch, since the machine is just past a year old it is out of original warranty, but I did purchase the extended warranty because I didn't trust it.

Thanks everyone for your input.

Post# 519174 , Reply# 13   5/19/2011 at 22:43 (4,580 days old) by mark_wpduet (Lexington KY)        

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That's Great to hear. I hope it was a glitch..........I remember when mine started doing the F dl error...........I would unplug the machine.......wait a few min's, plug it back it.........and I thought everything was back to normal when several loads (10 to 15) would go through fine, then all of the sudden.....F DL again......It was very annoying.........and it happened at the ONE year mark......They replaced the board.........and five years later I've been lucky I guess........

I didn't know if you had your machine plugged into a surge protector.......Maybe it's not the board..........Let us know if anything else happens.....

Thanks :)

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