Thread Number: 36263
Hidden Clean Washer Cycle in Older Duets
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Post# 540305   8/29/2011 at 00:21 (4,478 days old) by mark_wpduet (Lexington KY)        

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I'm not sure which Duet Washers this applies to, but it totally worked with mine. Mine is almost 7 years old and (with the Redish pink and green start and stop buttons). There is a hidden clean washer cycle

1. Empty washer.
2. Take out detergent divider in dispenser drawer

3. Select POWER button
Select LOW SPIN speed
Set the Warm/ cold water temp
Set end of cycle signal to Softer
Push Extra rinse button 4 times
Door will lock
Machine will run for 3 minutes
4. After 4 beeps check washer for codes:
AD. Add bleach. 1 c first time, 1/3 c thereafter To detergent

5. After cycle is complete, leave door open to air.

PS. I didn't add that much bleach. To me that's too much. I suppose you could also do this with white vinegar if you want.

It was pretty wild to watch ALL that water spinning rapidly in the tub. I've seen it on videos but never in person. I can't believe my machine has had this capability all this time and I didn't know it. It's not in the manual. I only learned of this thanks to a fellow poster.

Post# 540314 , Reply# 1   8/29/2011 at 02:03 (4,478 days old) by MattL (Flushing, MI)        

Hmmm, I recall my machine is about the same as yours, but I tried it several times and nothing happened.

Post# 540326 , Reply# 2   8/29/2011 at 03:40 (4,478 days old) by mark_wpduet (Lexington KY)        

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Hey Matt. I dunno

Mine is the GHW9300 bought in April '05

It worked on mine.

Here's what mine looks like

Post# 540344 , Reply# 3   8/29/2011 at 07:46 (4,478 days old) by countryguy (Astorville, ON, Canada)        

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I have a Kenmore He4t that I purchased in 2005 which I believe is made by Whirlpool.  Maybe this will work on it.  I'll have to give it a go tonight.



Post# 540347 , Reply# 4   8/29/2011 at 07:59 (4,478 days old) by iheartmaytag (Wichita, Kansas)        

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I have a Maytag version of the Duet. Mine is a steam model purchased in 2009.  It has a dedicated clean washer cycle, and I must agree it is fun to watch. 

I just ran it last night with an Affresh tablet, and this cycle is pretty effective.  Before the cycle I pulled back the boot and there was some detergent crust along with some lint and stuf above the splash line.  After the clean cycle, I checked again as I was wiping down the boot and it was clean. 


My machine since it is a steam model adds steam to this cycle as it runs.

First it does the sensing cycle about 3 minutes where it tumbles with a bit of water to sense if any clothes were left inside.

Then it drains and does a partial fill, then does a slow back and forth tumble while steaming the interior.

The most annoying part is that stupid Affresh puck is going bang, bang, bang while this is going on.

After the tumbling the machine fills with water up to the window and does a few minutes of tumble then goes into a slow spin with all the water flinging around the drum.  You can see the cascade of water in the drum and inside the boot as it is pouring out.  This portion last about 20 minutes or so alternating tumbling and then spinning in both directions.

Then it does two water changes using the tumble then spin alternates. 


Open up the machine and its citris fresh.  I just wipe down the window, boot, detergent drawer and inside of the drum and leave it to air dry.


Post# 540363 , Reply# 5   8/29/2011 at 10:06 (4,478 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

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useless when i clan my duet washer i run an reg cycle with no clothes in the machine.

Post# 540367 , Reply# 6   8/29/2011 at 10:30 (4,478 days old) by iheartmaytag (Wichita, Kansas)        

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The regular cycle with no clothes is effective, but the Clean washer cycle uses higher water levels and a lot more movement to get all the crannies and upper part of the outer tub.  I think it's worthy, if for nothing else the water show.


Post# 540369 , Reply# 7   8/29/2011 at 10:38 (4,478 days old) by mark_wpduet (Lexington KY)        

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The clean washer cycle is crazy! Have you ever seen one? Imagine a lot of water in the drum and the drum rotating so fast that it causes hurricane like conditions in the drum getting all areas including the boot. A regular cycle with no clothes will help, but not like this cycle.

Post# 540371 , Reply# 8   8/29/2011 at 10:41 (4,478 days old) by mark_wpduet (Lexington KY)        
Forgot to mention

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When you press the buttons in order, the first thing you see is the timer go to 45 minutes, then it fills with water for about a minute then drains that water, then you see (AB), not AD (that was a typo) where the timer is which means add bleach.......The water is actually running into the machine at the same time you see (AB), so you just have to pour your bleach in or whatever you want to use through the dispenser as the water is running

Post# 540386 , Reply# 9   8/29/2011 at 12:03 (4,478 days old) by kimball455 (Cape May, NJ)        

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Have that cleaning option using the same sequence on my Duet HT. Use it about once a month. Lots of water motion and the machine stays 'squeaky clean' as a result. I have never had odor or mold problems.

Post# 540398 , Reply# 10   8/29/2011 at 13:12 (4,478 days old) by rp2813 (Sannazay)        

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I had the actual "Clean Washer" cycle option on the Duet purchased in 2006. 


It's definitely fun to watch and I strongly disagree with the opinion that it's useless.


You want useless?  That would be the cleaning routine on my Affinity.  It has no designated cycle for it and simply advises in the operating instructions to run a normal one with bleach.  Now that's useless.

Post# 540405 , Reply# 11   8/29/2011 at 13:59 (4,478 days old) by joe_in_philly (Philadelphia, PA, USA)        

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I have a 2003 Kenmore HE3t - I will have to try and see if I can do it on my washer. I don't have a power button, but pressing a cycle button power it up. I hope it works - I think it would be fun to see.

Post# 540494 , Reply# 12   8/29/2011 at 21:19 (4,477 days old) by countryguy (Astorville, ON, Canada)        

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My He4t doesn't have a power button either. I couldn't get the sequence to work :-(


Post# 540535 , Reply# 13   8/30/2011 at 01:39 (4,477 days old) by MattL (Flushing, MI)        

Mark- mine looks just like yours, but a different model. It's a GHW 9250mt2.

I'll be curious to see how everyone fares in getting this working. I'll have to try it again tonight....

Post# 540538 , Reply# 14   8/30/2011 at 02:06 (4,477 days old) by MattL (Flushing, MI)        
Found this...

I did a search and found this--it works on my machine...

1. Set the cycle to DRAIN/SPIN
2. Set the spin to NO SPIN
3. Press the PREWASH button TWICE in quick succession (you may have to try this more than once until you get the code C:0:0)

Then let it go and you will have a short cycle that is designed to clean out your machine with VERY hot water. (If you see a lot of suds in your machine during this cycle you may have to do it again because you have a buildup in your machine.)

My tub fill about to the center then runs at a moderate speed clockwise for quite a while.

Post# 540544 , Reply# 15   8/30/2011 at 04:05 (4,477 days old) by mark_wpduet (Lexington KY)        

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That's not a clean washer cycle. Those are the diagnostic check codes. When you see the (c:oo) You can make it progress to C:01, then C:02 and so on by pressing the extra rinse button again. I think that's just how the repair tech checks to see if all functions of the machine are working.

The only difference (I think) in my machine and yours is that mine has the built in heater


Your HEt doesn't have a POWER button?

Who knows. I just know when I was given the sequence of codes it worked on mind the first time I tried it and I couldn't have been more shocked.

Post# 540545 , Reply# 16   8/30/2011 at 04:12 (4,477 days old) by mark_wpduet (Lexington KY)        
Video of duet clean washer cycle

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This is not my video, but I found this:

It's a Duet steam washer so this model has it built in, but mine does this same thing when using the sequence of buttons. If you want to see the fast rotation start then move the time to 4:08

On this the entire cycle wasn't recorded. It rinses two times after this doing the same thing, and the drum will go the opposite direction rapidly as well

CLICK HERE TO GO TO mark_wpduet's LINK

Post# 540558 , Reply# 17   8/30/2011 at 07:29 (4,477 days old) by countryguy (Astorville, ON, Canada)        

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No, there is not a master power button on my He4t.  You just select the cycle button all the options, etc. and then press and hold the Start button.



Post# 540587 , Reply# 18   8/30/2011 at 11:31 (4,477 days old) by MattL (Flushing, MI)        

Mark after doing some research I discovered that too.


No, mine does have the heater, in fact I added resistance to make it get a little hotter a while back.


Anyway, last night when I was playing with it, it did progress through the C-0x functions.  It filled to about the middle of the tub with hot water, then in C05 it proceeded to heat it up more.  At that point I was not aware it was a test cycle, so it ran for 20-30 minutes with a tub full of very hot water.  seemed to get a fair amount of gunk out, the water was a little sudsy.


i never overdose detergent and I never wash in cold water so I guess I have minimal buildup.



Still trying to figure out why your method isn't working...

Post# 540592 , Reply# 19   8/30/2011 at 12:21 (4,477 days old) by A440 ()        

The video was awesome Mark!

Sequence did not work on my HE3T. Wish it would. What a great cycle.

Seems like it would? Someone out there might know a secret sequence....


Post# 540636 , Reply# 20   8/30/2011 at 15:34 (4,477 days old) by mark_wpduet (Lexington KY)        

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So for you guys that it's not working......When you push extra rinse 4 times......Just a random thought........ instead of pushing extra rinse 4 times try pushing prewash 4 times. I know for those machines that don't have a prewash cycle (like mine) I always replaced it with extra rinse and it worked for the c:00 diagnostic. So I'm thinking that perhaps if your machine is equipped with prewash, maybe try that instead of extra rinse and see what happens. Can't hurt

Post# 540666 , Reply# 21   8/30/2011 at 18:24 (4,477 days old) by MattL (Flushing, MI)        

Great minds think alike....


I've tried about every combo I can think of, prewash, extra rinse, spin cycle- nothing....  Oh, well.....

Post# 540695 , Reply# 22   8/30/2011 at 20:35 (4,476 days old) by joe_in_philly (Philadelphia, PA, USA)        

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I am working on trying to get the clean cycle on my HE3t, but in the process I remembered how to start the sales demo.

1. Press drain/spin (turns on power too)
2. Change spin to "no spin"
3. Press "Prewash, Water Temp, Prewash, Water Temp" (quickly)
4. "Sd" shows in the display, and the demo starts

It adds no water, but you can see all the motions. A cradle wash, regular wash, then steps though different spin speeds. It stops and unlocks at the end. I remember the model in Sears was filled with soft, light balls that showed off the actions nicely.

This post was last edited 08/30/2011 at 20:54
Post# 540707 , Reply# 23   8/30/2011 at 21:14 (4,476 days old) by joe_in_philly (Philadelphia, PA, USA)        

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I can't get my washer to do a clean cycle. When you ge a chance, could you post a pic of your control panel, or list the options. I wonder if settings different than yours, but in the same position ( like 2nd light from the bottom ) would work for me. If I remember correctly, the Kenmore has a few extra choices, like extra low spin and tap cold wash temp.

Thanks, Joe

Post# 540711 , Reply# 24   8/30/2011 at 21:26 (4,476 days old) by countryguy (Astorville, ON, Canada)        

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I did a search and found out how to get the cycle to work on my He4t. The steps are as follows.

1. Select Rinse/Spin
2. Select Low spin speed
3. Select warm/cold temperature
4. Select 2nd rinse option
5. Press End of cycle signal button 4 times within 5 seconds to start the cycle

The water filled to just below the door level. I was amazed at how quickly the drum rotated which really sloshed the water around. The cycle took 45 minutes.


Post# 540718 , Reply# 25   8/30/2011 at 21:53 (4,476 days old) by joe_in_philly (Philadelphia, PA, USA)        

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Gary, I am bummed that the sequence doesn't work on my HE3t. Perhaps there is no such option on the first generation models.

Post# 540729 , Reply# 26   8/30/2011 at 22:33 (4,476 days old) by A440 ()        

Gary Cool that you found it on yours.
Along with Joe it did not work on the HE3T.
I will keep searching....

Post# 540796 , Reply# 27   8/31/2011 at 07:52 (4,476 days old) by countryguy (Astorville, ON, Canada)        

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Yes it was cool to watch the water sloshing around.  I'm almost tempted to use it for washing my clothes!  LOL



Post# 540826 , Reply# 28   8/31/2011 at 10:32 (4,476 days old) by iheartmaytag (Wichita, Kansas)        
I'm almost tempted to use it for washing my clothes!

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The dedicated Clean Washer cycle on my Maytag does a sensing cycle at the beginning and if it senses anything in the drum it stops the program.

Post# 540833 , Reply# 29   8/31/2011 at 11:06 (4,476 days old) by mark_wpduet (Lexington KY)        

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Cool! Yes, it is 45 min's on mine too. You got it to work. I suspected there would be a somewhat different sequence for some machines.

I will post a pic of my control panel

Post# 540834 , Reply# 30   8/31/2011 at 11:07 (4,476 days old) by mark_wpduet (Lexington KY)        
Other side

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Right side

Post# 540835 , Reply# 31   8/31/2011 at 11:15 (4,476 days old) by joe_in_philly (Philadelphia, PA, USA)        

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Thank you for the pics, Mark. I will try to get my HE3t to do a clean cycle, but at this point, I am not optimistic I will figure out how.

Post# 540848 , Reply# 32   8/31/2011 at 12:23 (4,476 days old) by MattL (Flushing, MI)        
Similar but different.....

Here is a sot of my controls, looks like I have a few more options then Mark has.  I mostly only use the basic Normal cycle.

Post# 540850 , Reply# 33   8/31/2011 at 12:24 (4,476 days old) by MattL (Flushing, MI)        
And these..


Post# 540863 , Reply# 34   8/31/2011 at 13:09 (4,476 days old) by mark_wpduet (Lexington KY)        

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Matt! You have the TOL model that WP made the same time frame mind was made. Mine is one step down from yours. I can't imagine that there isn't some kind of sequence for yours. I bet it's a slightly different sequence we haven't figured out yet

Post# 540875 , Reply# 35   8/31/2011 at 13:28 (4,476 days old) by countryguy (Astorville, ON, Canada)        

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My He4t also does the sensing bit at the beginning of the cycle and if it detects anything inside it won't go through the cycle.



Post# 540935 , Reply# 36   8/31/2011 at 20:26 (4,475 days old) by MattL (Flushing, MI)        

Mark, I have to agree.  I've tried any number of combinations but had no luck.  It's gotta be there somewhere....

Post# 540958 , Reply# 37   8/31/2011 at 23:36 (4,475 days old) by A440 ()        

Where are the modern day Whirlpool Geniuses that always know everything tech?
You see them posting here and there....
I guess they don't know these machines all too well?


Post# 541123 , Reply# 38   9/1/2011 at 22:13 (4,474 days old) by AutowasherFreak ()        

My Frigidaire Gallery front loader didn't have a cleaning cycle either, but I never really had a problem with odors or mold/mildew. Once I month I did a cleaning cycle using super heavy, hot wash, using either bleach or automatic dishwasher detergent.

My WP Cabrio has a cleaning cycle, would love to able to see that cycle in action, but I don't have the model with the window lid :-( I use the cleaning cycle once a month with bleach. Do the washer cleaners like Afresh really do anything? The manual for the Cabrio says to use bleach.

Post# 541148 , Reply# 39   9/2/2011 at 00:47 (4,474 days old) by mark_wpduet (Lexington KY)        

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I don't know. I just used a little bleach. But I'm sure you could use Cascade powder or citric acid or even vinegar. My washer has always smelled fresh and clean and I've never used the clean washer cycle because, until a few days ago, I didn't even know I had it. But even as clean as my washer was, down in the rubber boot where water barely gets you will sometimes get hair and some kind of a film, not really bio film, but more like slightly dried dirt between 4 o'clock and 8 o'clock areas. And this cycle complete takes care of that. There is so much water action that you would do no better spraying a high pressure garden hose in those crevices of the rubber boot AND the entire glass from top to bottom gets cleaned off. It's also really cool to watch : D

Post# 541185 , Reply# 40   9/2/2011 at 07:35 (4,474 days old) by iheartmaytag (Wichita, Kansas)        

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Affresh does a good job.  When finished it leaves the washer with a nice citrisy smell.  I don't know if it does better than bleach or not, my washer suggests either for this cycle.


Tide Washer cleaner:

I used it once--Too sudsy, very over powering smell that lasted for days.  Suds actually came out of the vent in the back Ala-Bobby Brady.

Post# 541198 , Reply# 41   9/2/2011 at 10:06 (4,474 days old) by georgect (Fairfield, CT)        
Ala-Bobby Brady...

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LOL...That was a good one! Ah the memories of the that episode.

Post# 541672 , Reply# 42   9/4/2011 at 18:09 (4,472 days old) by AutowasherFreak ()        

I never had problems with odors when I had my front loader. I always wiped out the boot, never shut the door completely, didn't use liquid fabric softeners either. Haven't had any odor problems with my wP Cabrio either

It is fun to watch that cleaning cycle video. I wish my Cabrio had the see through lid. I would like to see the cleaning cycle on a Cabrio.

Post# 541679 , Reply# 43   9/4/2011 at 19:19 (4,472 days old) by countryguy (Astorville, ON, Canada)        

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I've never had odor problems with my HE4t either. I keep the door slightly open and the detergent drawer open also.


Post# 541684 , Reply# 44   9/4/2011 at 21:20 (4,471 days old) by AutowasherFreak ()        

Gary, I did that with the detergent drawer on my Frigidaire Gallery, sometimes I would take the drawer out completely and turn in upside down on a towel.

Post# 541693 , Reply# 45   9/4/2011 at 22:18 (4,471 days old) by appnut (TX)        

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On my Fridgemore, all I do is leave my detergent drawer pulled out a bit and leave the door slightly ajar.  I odn't even wipe down the boot. I have no odor and I use fabric softner in every load!!  I use powder 99% of the time. 

Post# 541705 , Reply# 46   9/4/2011 at 22:37 (4,471 days old) by AutowasherFreak ()        

I never had a single problem with odors when I had my Frigidaire Gallery front loader, I did use fabric softener every once in a while too. I guess it's all in the way you take care of the machine. I used powder detergent Sears Ultra Plus most of the time.

Post# 541812 , Reply# 47   9/5/2011 at 14:55 (4,471 days old) by countryguy (Astorville, ON, Canada)        

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I use both powder and liquid detergent and always use softener too.


Post# 541817 , Reply# 48   9/5/2011 at 15:10 (4,471 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

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me i only use liquid detergent and i never had any problems with my washer and its very rare i use fabric softner with my washer if i use some its the dryer sheets kind that i am using.

Post# 541892 , Reply# 49   9/5/2011 at 20:45 (4,470 days old) by jeff_adelphi (Adelphi, Maryland, USA)        
2002 Whirlpool Duet

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This cycle won't work on my 2002 Duet-HT washer, but I have never needed it, the washer is as fresh and clean as when it was new.

Post# 541937 , Reply# 50   9/6/2011 at 03:09 (4,470 days old) by mark_wpduet (Lexington KY)        

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I am at a complete *LOSS* as to why my machine is special.

I don't get why this isn't working on other machines

Hey Jeff, Mine didn't really need it either, but it's SOOO cool to watch. It has to be doing some good, especially under the boot area where the water never gets in regular washes and that area is hard to clean by hand. I used to microwave water to boiling and get rubber gloves and a rag and wipe all under it occasionally to clean some of the dried fuzzy sort of a skim that develops under there. This cycle gets all of that. : D

Post# 542392 , Reply# 51   9/8/2011 at 12:43 (4,468 days old) by MattL (Flushing, MI)        

Man, I'm stumped.  I've tried every combo I can think of and nothing.  I would think it would be something simple as in Mark's post, all the option lights are lined up.  I wonder if it's the sequence?  I tried with the cycles that Mark does not have, nothing.

Post# 542507 , Reply# 52   9/9/2011 at 01:03 (4,467 days old) by mark_wpduet (Lexington KY)        

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When was your machine manufactured? Mine says Oct 2004. If yours was manufactured Around or After that, I would think that it's on there somewhere. It must be the sequence, but I think that the sequence would at lease be similar. Like instead of extra rinse, end of cycle signal or prewash.

Or maybe instead of rinse/spin it's another cycle.

Who knows.

I guess ultimately it's NO big deal. But it would be nice to figure out what the H!! the sequence is IF it exists.

Post# 542887 , Reply# 53   9/11/2011 at 01:25 (4,465 days old) by MattL (Flushing, MI)        

My serial is CSR 1801546  so that would make it April 26 to May 2 of 2004.


Just out of curiosity, does the sequence you set the controls make a difference?  I've been digging through everything I can think of trying to figure this out, it's more of a challenge than anything else, I got to believe it's there buried somewhere.  Oh well someday....

Post# 542891 , Reply# 54   9/11/2011 at 01:41 (4,465 days old) by mark_wpduet (Lexington KY)        

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I'm trying to think and I did choose the options in order.....the first time, I'm not so sure I did the second time. I'm thinking that doesn't matter but it might. Your machine is 5 months older than mine

Post# 542893 , Reply# 55   9/11/2011 at 02:22 (4,465 days old) by mark_wpduet (Lexington KY)        

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If you go to the whirpool site and do a PDF search (I searched for ghw9250, ghw9300 and ghw9400) and it brings up all the model PDF's within those model #'s. There are several in each one. And in some of the PDF's, it gives the exact sequence in "washer care", and some of the model PDF's it doesn't have that at all. You would think if it's NOT in your manual, that it wouldn't work for your machine, but it IS NOT in my manual that came with my machine, yet it works. Here's a screen shot. Obviously it's the same sequence no matter what model Duet HT you have, so if it's not working with yours, I don't think it's going to work :(

Post# 542894 , Reply# 56   9/11/2011 at 02:24 (4,465 days old) by mark_wpduet (Lexington KY)        
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Post# 816563 , Reply# 57   3/30/2015 at 14:47 (3,169 days old) by mopar65 (Almont MI)        

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I got one of these free today and ran this tub clean. This thing is so bad the suds are pouring out the vent! :/ I'm now on the 3rd clean tub and it's still coming out the vent. Now I know why they told me it didn't wash good.

Post# 816593 , Reply# 58   3/30/2015 at 17:07 (3,169 days old) by mopar65 (Almont MI)        

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On the 7th cycle and still sudsing out the vent...

Post# 816641 , Reply# 59   3/30/2015 at 22:41 (3,168 days old) by A440 ()        

That is incredible!  How in the world? 

Are you putting fabric softener or white vinegar in it while it is running the clean cycle?

That might help it break up. 

Congrats on the free washer!

Post# 816738 , Reply# 60   3/31/2015 at 16:35 (3,168 days old) by mopar65 (Almont MI)        

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I finally got it cleaned and sudsing to stop and it's working good now with a tune up. And I think I found it a good home too :)

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