Thread Number: 41774
Miele Super Capacity Laundry Review
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Post# 615976   8/10/2012 at 05:20 (4,269 days old) by logixx (Germany)        

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Title says it all...

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Post# 615979 , Reply# 1   8/10/2012 at 05:21 (4,269 days old) by logixx (Germany)        

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Post# 615986 , Reply# 2   8/10/2012 at 06:18 (4,269 days old) by Tomturbomatic (Beltsville, MD)        

Another Miele with no setting for rinse & spin.

Post# 615992 , Reply# 3   8/10/2012 at 06:46 (4,269 days old) by donprohel (I live in Munich - Germany, but I am Italian)        
What a surprise!!!

"Here’s where we were quite disappointed. Miele says that their «honeycomb» drum creates a cushion of water so that clothes don’t end up overly agitated. It’s so gentle, the company says, that it’s possible wash even delicate silks. Our results told a slightly different story."

Really??? But it's unbelievable!!! I couldn't have ever thought that Miele... No, no, not Miele: it's absolutely impossible, there must be a mistake.

:)


Post# 616006 , Reply# 4   8/10/2012 at 08:30 (4,269 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
Actually Read Somewhere Else That The 4800 Series

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If not the Honeycomb drum was harsher on laundry than Miele would have one believe. Could have been one of the reasons behind Miele pulling their large units off the market.

Only thing one can think of is they use too little water and or the drum cycles are somehow harder on some textiles. Haven't heard complaints about the 3000 series and they IIRC have the same honeycomb drum.

As for "rinse and spin" or "spin" only you'd be surprised how many modern front loaders do not offer those cycles. IIRC some versions of Speed Queen, Bosch and a few others do not offer either. Am sure there are work around but since many of these machines are electronically controlled without a means for resetting a cycle it could be difficult.

Had thought about getting a 4800 series washer to take some of the work off the W1070 and prolong it's life, sort of glad one passed. Don't like washers with pre-set cycles and water temps.


Post# 616082 , Reply# 5   8/10/2012 at 13:45 (4,269 days old) by mikeklondon (London)        
Sad to hear more bad stuff about Miele

Hi, its sad to hear many of the comments about newer Miele and how they lack very basic programs like spin only they are the Miele I have right now and have had for around 8/9 years you can program with every conceivable option HIgh/ low water / short / long action gentle action soak pre wash any temp could - 95 rise and spin spin only and on and on. I'm looking at a refit on our house at the moment and from what I can see and read its seems Miele are going backwards in leaps at the moment. the DW I'm looking at you cant even set it for the temp you want it to wash at and no prewash program, It would seem that Miele do not want anyone to be able to make up our own mind about what program to use, I do not want a machine that will only washer my dishes at 50C as that all they need, I want them clean and disinfected at 65c and I want to be able to use my brain and make choose what I want a machine to do not have the machine tell me it can get my dish's clean at 50 or wash my bedding in cold water.

Wake up Miele before its to late and you loose the reputation that taken life time to build. What's the slogan Something about for-ever-better, sorry I'm no longer convinced. I've had Miele for most of my life but I'm now looking at what's next

Sorry about the rant


Post# 616084 , Reply# 6   8/10/2012 at 13:48 (4,269 days old) by jerrod6 (Southeastern Pennsylvania)        

Review dated August 9 2012?

 

No point in anyone doing reviews of this machine in the USA because it is no longer going to be sold.  For as good as it may be it didn't make the cut here.


Post# 616162 , Reply# 7   8/10/2012 at 19:00 (4,268 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        

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IIRC the Miele 48XX series are not built in Germany but one of their plants in Eastern Europe or elsewhere. For whatever reason our Miele dealer and others have reported potential buyers felt the German made 30XX series were of better build quality and usually went with those units.

Then there is the fact that Miele went up against Whirlpool and other long established washers that not only offer the same or better capacity, but cost less, much less. Most American households aren't thrilled with spending >1K USD for a washing machine, and quite honestly aside from the honeycomb drum and a few other gee-whiz type options the Miele didn't offer them much else. Then there is the fact that Miele still has a rather small distirbution/repair network. If one lives in the metro NYC,LA,SF or other upscale urban areas chances are Miele will get a service tech out within
Regarding programming of modern Miele units: Apparently Miele's customer service research found that Amercians felt some of their appliances offered *too many* options and or were confusing to operate. Remember by and large Amercians are used to top loading washers with one or perhaps two choices to make besides cycle selection. The idea of having to chose from an vast menu put some off.

Mind you on many Miele washers the options are still there, just buried deep in the programming. They are turned on or off depending how the machine is programmed at the factory for it's ultimate destination.


Post# 616514 , Reply# 8   8/12/2012 at 09:46 (4,267 days old) by laundromat (Hilo, Hawaii)        

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Mine has a rinse and spin cycle. Two real deep rinses and a major high spin.

Post# 616725 , Reply# 9   8/13/2012 at 03:34 (4,266 days old) by qualin (Canada)        

When I was looking at buying a washer, the Miele 4800 series machines were my second choice over Huebsch.

I liked the amount of cycles they offered, but I was looking at $4000 for a 1 year old demo set. I suspect a new set would have been around $4600.

If Miele had offered a 3 year warranty with them, I would have considered them. However, they only had a one year warranty.

I picked up my Huebsch set for $1300 less and I got a 3 year warranty on them too.

Miele was just simply out to lunch on their product. They should have opened a plant in North America and built those machines locally. Not only would it have created a lot of American jobs, but it would have brought down the labour and shipping costs to a point where their machines would have been competitive.

If Miele opened a plant in Canada and offered their machines at a competitive price, like roughly around $3k for both washer and dryer, I'd reconsider them.


Post# 616814 , Reply# 10   8/13/2012 at 15:16 (4,266 days old) by Hunter (Colorado)        
the thing that made Miele a 'no no' for me.

I wanted to buy a Miele, I really did.

But for me, the "no no" was the loss of temperatures up to 95C. I (somewhat reluctantly) went with an Asko which was a semi known quantity.

I thought, and think, that profile washes do a better job. My opinion, so I'm not criticizing anyone who thinks differently, but cold water slowly heated seems to release dirt and stains VERY well.

I didn't want a machine with a 'heat boost'


Post# 616819 , Reply# 11   8/13/2012 at 15:47 (4,266 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
When Miele Abandoned 220v Washing Machines

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That was the end of "boil wash" temps or anything >160F for that matter.

Quite honestly with proper dosage of detergent (powder for hot or very hot water temps), and oxygen bleaching agents 160F is fine for most all laundry purposes. Commercial laundries by and large use that temp as a standard for hot water washes and again long as the other four proper variables for laundry are controlled things should be fine.

Boil washes were historically used on the other side of the pond because the usual bleaching agent (sodium perborate) really doesn't get going until temps reach >140. Starting with the energy crisis of the 1970's European detergent makers began switching to activated oxygen bleaches (sodium perborate with TAED), which gave boil wash performance at lower temperatures (120F - 160F).

IIRC only ASKO and some Bosch units are still strictly 220v power only, all other European units have moved to 120.


Post# 616921 , Reply# 12   8/14/2012 at 02:48 (4,265 days old) by qualin (Canada)        

Personally, not having boilwash capability in the 4800 series wasn't really a deal breaker for me. The fact that they could boost hot was good enough for me. I personally like the smell of bleach in my whites.

If you go to an electronic store, how long is the warranty on most of the stuff there? I'd say that its at least 2 or 3 years. Most of that stuff costs less than $3k on the floor.

Why shouldn't Miele offer the same warranty if their product is supposed to be so good to begin with? What are they scared of that they won't stand behind their product? It almost makes me mad thinking about it.

It irks me even more that Americans get a better warranty than Canadians on a lot of things, which I don't really understand either.

I can say that if I was running Miele, I'd do everything I could to open a factory up somewhere in North America and build as much stuff there as was economically feasible.

Sometimes I wish I had enough money to buy Alliance Laundry Systems, so I could work with the engineering teams to build washer Nirvana... that's for another thread though.


Post# 616987 , Reply# 13   8/14/2012 at 10:08 (4,265 days old) by Hunter (Colorado)        
maybe i'm old fashioned...

...I like heat :)


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