Thread Number: 42269
Cleaned Miele Washer W1903 drain filter, now it leaks!
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Post# 622042   9/2/2012 at 11:48 (4,225 days old) by askemmy ()        

Still trying to get my newly purchased 2nd hand washer running. Have called Miele Tech support, they said to make sure threads on cabinet and filter are clean, they are clean as can be. They said to make sure the cap is very tight, it is on tightly.Originally I had a clog and had to clean the drain filter numerous times to flush out all of the old flakey maybe detergent(?) build up. Now it is clear but when I put water in the machine or the detergent drawer, it immediately comes out the tube of the manual drain clean out while the cap is tighly closed. My machine will not hold water, what am I doing wrong? Is there any kind of a water valve or something I need to reset? Getting very frustrated, would like to hear from anyone with knowledge about these machines. Thank you.




Post# 622087 , Reply# 1   9/2/2012 at 17:02 (4,225 days old) by ronhic (Canberra, Australia)        

ronhic's profile picture
Should there be and is there a washer in there?

Post# 622100 , Reply# 2   9/2/2012 at 18:10 (4,225 days old) by CleanteamofNY ((Monroe, New York)        

cleanteamofny's profile picture

I'm not familure with Miele products.
There should be a rubber gasket and may need resealing using this product that's good for pool filters.
It is waterproof and gives a tight seal to the gasket.
Any pool supply store should carry this!


CLICK HERE TO GO TO CleanteamofNY's LINK


Post# 622129 , Reply# 3   9/2/2012 at 19:19 (4,225 days old) by askemmy ()        

I do not see a washer, please tell me where I would look for it.Originally I had to take off the drain tube to clean because it was caked up, when I rinsed it out, I did not see a washer come out, just flakey sand sediment.

Post# 622140 , Reply# 4   9/2/2012 at 19:31 (4,225 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
The Two Are Separate Things

launderess's profile picture
There is a hose "tube" for manually draining the machine, and then there is the drain pump housing (with cap/cover) that is also called a "lint filter" by Miele.

Where is the water coming from?


Post# 622150 , Reply# 5   9/2/2012 at 20:03 (4,225 days old) by askemmy ()        

I removed the hose tube for manually draining the machine, cleaned it and put it back on, it was totally clogged. That is where the machine is leaking, I guess I would say it is leaking out of the spigot. I also cleaned a port on the right side, inside the drain pump housing that was clogged solid with sediment. Miele Techs told me clean with a toothbrush and I did.

Post# 622158 , Reply# 6   9/2/2012 at 20:24 (4,225 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
To My Knowledge

launderess's profile picture
Drain hoses on the Miele washers do not "come off". Mine has a plug that one pulls open and then lowers the end for draining into a container. Whilst one can pull out a certain length of the rubber hose it is not meant to come off all together.

Post# 622163 , Reply# 7   9/2/2012 at 20:33 (4,225 days old) by askemmy ()        

On the Miele W1903, one turns the cap on the Drain Pump Housing and that allows the water to come out the tube, once all the water is out, one removes the cap.It was Miele who instructed me to take the tube off and clean out. It came off and went back on no problem. It is a black rubber tube with a down turned elbow.

Post# 622184 , Reply# 8   9/2/2012 at 22:14 (4,225 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        

launderess's profile picture
Well then at least I cannot offer anything further.

Read over the owner's manual for W1903 washers and it states to extend the drain tube, turn the drain pump cover 2x-3x and water will start draining out of the tube. Once water has ceased one is to remove the drain cap to clean the lint filter, the replace reversing the above. No where does it mention removing the entire drain tube or any part and reinserting.

Suggest contacting Miele again on Tuesday (Monday is a holiday and doubt they are open), and again describing your problem,the initial advice received and how you acted upon it.



Post# 622208 , Reply# 9   9/3/2012 at 00:09 (4,225 days old) by fido ()        

This is not rocket science. It should be easy enough to figure out what is happening just by looking at the pieces involved. I'm not familiar with the machine but a few makes have a stowed rubber hose so you can drain the filter housing. Sometimes the hose gets perished and leaks after being used. Sometimes people just pull too hard on it and damage or completely detach the hose....

Post# 622232 , Reply# 10   9/3/2012 at 06:17 (4,225 days old) by askemmy ()        

The hose itself is not leaking due to a material breakdown or damage of the rubber. It is just leaking out the spigot!If I put a cork in the end of the spigot it would probably stop, but it was OK prior to the clog problem. I did something during the cleaning process and cannot get it to stop leaking. I have done every step in the owners manual and I am stumped, why it is still leaking? I will be calling Miele Tech support Tuesday AM as soon as they open.During my Friday conversation,Miele Tech thought it has to do with me not cleaning the threads well enough, but trust me, I have vacuumed with shop vac,cleaned every groove with a toothbrush and wiped out with clean towels over 10 times. Thanks everyone for your help.

Post# 622234 , Reply# 11   9/3/2012 at 06:26 (4,225 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
There is supposed to be a kind of stop on the spigot. It has sort of a small ball at the end that goes into the spigot. I assume you put that into the spigot again?

Post# 622238 , Reply# 12   9/3/2012 at 07:03 (4,225 days old) by mrb627 (Buford, GA)        
Filter

mrb627's profile picture
Is the filter and cap two independent pieces? If so, perhaps the filter isn't seated properly. Can you leave the filter out as a test?

Malcolm


Post# 622250 , Reply# 13   9/3/2012 at 08:30 (4,224 days old) by askemmy ()        

Foraloysius,Oh no! I never saw a little ball come out of the spigot when I flushed it out, it would have shown up in the sink, it could not pass by my sink drain.And to answer mrb627, I cannot run water through the machine without the cap/filter installed since it is one piece.I am now focusing on the Eco Wash System Ball valve(page 26 of the Miele Technical Info Manual not the owners manual). Perhaps my husband dislodged the seal of that ball when he cleaned out the hose that goes from the bottom of the drum into the Drain Outlet.

Post# 622296 , Reply# 14   9/3/2012 at 11:58 (4,224 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
This is how my little drainhose looks like. The grey stop has a small ball at the end that is in the hose and shuts it off. Yours could look different, depending of the age of the machine.

Post# 622347 , Reply# 15   9/3/2012 at 15:17 (4,224 days old) by askemmy ()        

Mine looks different. It does not have the cap . It did work properly before the clog.I did remove it from the door bracket to take the picture.The sediment you see under the right hand corner of the machine is what clogged the tube and hoses.

Post# 622371 , Reply# 16   9/3/2012 at 16:53 (4,224 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
That is indeed a different model. Anyone else?

Post# 622400 , Reply# 17   9/3/2012 at 19:30 (4,224 days old) by Rolls_rapide (.)        

I was wondering if the filter screw cap is polarised? For example, a straight edge on the filter that slots into a groove on one side only, or something along those lines?


Post# 622424 , Reply# 18   9/3/2012 at 20:56 (4,224 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
@foraloysius

launderess's profile picture
IIRC the hose shown in your snap was used for "older" Miele washers probably stopping around the 19XX series here. My W1070 has the same sort of drain hose but a slightly different set-up. It comes through it's own slotted "hole" next to the drain pump/lint filter area.

Post# 622472 , Reply# 19   9/4/2012 at 02:32 (4,224 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
Yes, I guess mine is indeed older.

Anyway, you could try a cork. Or put a clamp on that little hose.


Post# 622479 , Reply# 20   9/4/2012 at 04:30 (4,224 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Miele

chestermikeuk's profile picture
The drain hose on this model is not meant to be removed, it needs to be inserted into the door holder and left there, to drain water from this machine through the hose you need to:

Swing Open Drain Trap Door
Place bowl under drain hose
Turn the Bottle Trap 2 / 3 times to Release pressure (Do Not Remove Fully)
Let Water Drain
Repeat if necessary

Then remove the trap fully to clean

The water to the drain hose drains through the rubber seal of the drain trap, opening the trap aligns a hole to the drain hose where the water drains out of, there is no stopper arrangement on the drain tube hose, closing the trap screw fully closes the water outlet to the drain!!

It looks like as Miele Tech have said that the rubber seal around the drain trap has not been inserted correctly so the drain hole is in the right place - or the seal is now perished and is leaking!!

Hope this helps, Mike


Post# 622520 , Reply# 21   9/4/2012 at 08:59 (4,223 days old) by askemmy ()        

I just talked to Miele tech support and they are sending a new drain cap, if that does not fix the problem, I will break down and shell out $160. for a service call.Thanks for all the helpful suggestions.

Post# 622780 , Reply# 22   9/5/2012 at 16:25 (4,222 days old) by mrx ()        

We had a Miele with that type of filter.

There's basically a small slot in the threaded area where the filter screws in. When you partially loosen the cap, the water flows out through the small hose attached.

You can control the water flow by using the filter cap like a tap i.e. if you tighten it the flow slows/stops.

Are you entirely sure that the cap's screwed in properly ? Is there anything stuck between the cap and the machine like debris etc?

Clean the threads carefully with a dish sponge and some warm water. It could just be some caked-on detergent that you haven't spotted.

Soak the filter cap in some tap hot water too to make sure it's not stuck with some dried on powder.

Look at the threads carefully and make sure they're not damaged too.

The filter should be screwed in pretty firmly too, don't be afraid to hand tighten it fairly securely.


Post# 622801 , Reply# 23   9/5/2012 at 17:09 (4,222 days old) by askemmy ()        

Thanks mrx, Believe me when I say I tried to make sure it was clean. I vacuumed it with a shop vac, I cleaned the threads on the cabinet and on the cap with a toothbrush, then dried both with clean towels. I made sure that I did not cross thread the cap by turning counter clockwise til it clicked, then clockwise til it was tight. The slots on the cap were at 1:00 and 7:00. I did try an experiment yesterday, I temporily taped the holes that allow drainage into the spigot, just to see if that worked. I tightend the cap, put 2 cups of water in the machine and it did not leak.I removed the tape immediately. So hopefully, the fault is in the seal of the cap and the new cap will fix it, but I'm not sure!!!I really not want a service call for a leaking spigot, seems so simple.

Post# 622804 , Reply# 24   9/5/2012 at 17:15 (4,222 days old) by mrx ()        

Yeah, it seems to be one of those simple things that if it's not 'just so' it won't work.

Post# 622894 , Reply# 25   9/6/2012 at 00:25 (4,222 days old) by fido ()        

It is not just the threads that need to be clean. You need to make sure there is no obstruction preventing the filter itself from locating correctly. I have once seen a bra wire stuck in a filter housing and the owner of the machine ignored it, thinking it was part of the machine.

Post# 624883 , Reply# 26   9/14/2012 at 11:39 (4,213 days old) by askemmy ()        

The new plug arrived from Miele as promised. I will update next week when I go back to my cabin with the Miele washer.Hope it solves my problem.

Post# 627043 , Reply# 27   9/23/2012 at 10:17 (4,204 days old) by askemmy ()        
Why is the rinse-rinse hold light is flashing on my Miele w

Finally got my machine to stop leaking out the drain spigot by installing a new cap. I tried to run a test cycle, the machine filled with water, then the rinse/rinse hold light started flashing(flashes for about 5-6 seconds on then stops for 5-6 seconds etc.Then flashes again). It did not spin. Does anyone know what is wrong now?

Post# 627050 , Reply# 28   9/23/2012 at 12:25 (4,204 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Miele

chestermikeuk's profile picture
Glad to hear you got the new part sorted!!

What programme did you select, Rinse & Spin??

Is the spin speed selector on a spin speed setting ie 1200rpm or Without Final Spin??

Can you turn the programmer to spin and set the spin speed to 1200rpm, does it drain and spin okay??

Here is a link to your instruction manual, hope this helps!!


CLICK HERE TO GO TO chestermikeuk's LINK


Post# 627088 , Reply# 29   9/23/2012 at 15:58 (4,204 days old) by askemmy ()        

After the rinse/rinse hold light started flashing I turned the dial to spin(from cottons 60), it did not spin, so I turned the dial to drain, it did drain no problem and the little light went to "END". I did try 600 and 900 speed setting and the light kept flashing so I gave up. I have the owners manual and followed the instructions for my test run, maybe I did something wrong, I'm getting very frustrated trying to get this thing to work. Prior to this light blinking issue, it ran one cycle before the drain lines clogged solid! I cleaned the lines and it leaked out the spigot not the threads of the cap, now it is not leaking but I have a flashing light and it does not spin! I feel like I'm very close to getting it to work, but it's always one more thing.And yes, it did spin before the drain line clogged! And I can spin it with my hands when it is off, no grinding noise. I shut it off and unplugged it and tried a second time, same results.


Post# 892978 , Reply# 30   8/8/2016 at 05:56 (2,790 days old) by bajaespuma (Connecticut)        

bajaespuma's profile picture

Did you ever get to any resolution with this?



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