Thread Number: 43790
Uh oh.... Dryer Problem After Cleanout
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Post# 643696   12/3/2012 at 10:26 (4,155 days old) by whirlcool (Just North Of Houston, Texas)        

A few weeks ago as some of you may remember I cleaned out a neighbor's Kenmore dryer. This is the one that had the hard packed lint and the sticky duct work from all the fabric softener.

A few days ago the woman who owns the dryer called me to say the dryer is now "squealing" on occasion when it is run. Of course she said "And it didn't do this before you cleaned it out." I said it could be a squeaky roller wheel maybe some lint got into it? Well last night she called and said she had to call Sears because when she turned the dryer on today it made a humming sound and then turned off. So I went over and took a look and it seems the drum is locked up. Won't turn at all even with a good amount of pressure.

Is this a coincidence or could it have been something I did?





Post# 643704 , Reply# 1   12/3/2012 at 11:31 (4,155 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
The GE specimen?  Or Kenmore/Whirlpool?

Coincidence.  IMO you know your way around a dryer well enough not to have caused the problem.

GE:  Front drum support slides, idler, rear bearing (seems unlikely), bad motor bearings.

Whirlpool (27" design IIRC):  Drum rollers, idler, motor.

All these items are "normal wear" items, except the motor but they will eventually wear down, too.

Or, slight chance something could be caught in the drum seals front or back.


Post# 643721 , Reply# 2   12/3/2012 at 12:33 (4,155 days old) by whirlcool (Just North Of Houston, Texas)        

This is the one that was a Kenmore, but had the motor, idler and the belt behind the squirrel cage on the lower left side of the dryer. Aren't Whirlpool belts and idlers on the lower right side towards the front?

I hope the Sears guy lets her know this is a coincidence. She's sure it's something I did to it.

Maybe I shouldn't be so helpful in the future......


Post# 643745 , Reply# 3   12/3/2012 at 15:31 (4,155 days old) by rapunzel (Sydney)        
"Maybe I shouldn't be so helpful in the future......

Murphy's Law at work. Just remember the saying:"No good deed goes long unpunished."

And - "High fences make the best neighbors."

Terrible, isn't it?


Post# 643751 , Reply# 4   12/3/2012 at 15:49 (4,155 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Oh, yeah, you mentioned that about the Kenmore dryer's design.  Not familiar with those but dryers are mechanically simple and the basic designs are similar.  Is it a match to an LG/clone HE washer?  Do you have the model number for look-up at SearsParts?


Post# 643773 , Reply# 5   12/3/2012 at 17:35 (4,155 days old) by applianceguy47 ()        

I empathize with you. You try and do the right thing, just to be nice and neighborly, and this happens.

I would carefully explain that sometimes conincedence happens and you worked with good intentions. Hopefully they will be just as anxious to resolve this in a positive way.




This post was last edited 12/03/2012 at 18:46
Post# 643881 , Reply# 6   12/3/2012 at 21:54 (4,155 days old) by whirlcool (Just North Of Houston, Texas)        

The washer is a standard Kenmore DD rather TOL though. It looks a lot like my 1993 Whirlpool DD machine but not an electronic model. I remember the first numbers of the washers model number is 110.94 then something. I thought I was through with her stuff so I disposed of the model numbers. I would not feel comfortable going back there to get the model numbers again.

After working on dryers I discovered how simple they really are. Pretty simple stuff to work on. I just hope this neighbor doesn't appear on our doorstep with her Sears bill in hand.

OTOH, the other GE dryer I cleaned out is working just fine and that person is very happy.


Post# 643893 , Reply# 7   12/3/2012 at 22:33 (4,155 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
27" KM Dryer

combo52's profile picture

It sounds like you are describing a KM 27" dryer Allen. On this dryer and GE dryers and several other brands you have to thread the belt around the motor pulley and idler pulley almost only by feel and it is possible that belt derailed and got off the edge of the idler pulley or got off the motor pulley and was running on the motor shaft. But it could certainly be a bad motor which would have had nothing to do with it being cleaned.


Post# 643901 , Reply# 8   12/3/2012 at 22:41 (4,155 days old) by whirlcool (Just North Of Houston, Texas)        

That's exactly right. You have to put your hand around the ductwork to the back of the dryer to thread the idler wheel and pulley by feel only. In addition to cleaning the dryer I put a new belt in because the other one broke. After that this dryer was running just fine.

Post# 644007 , Reply# 9   12/4/2012 at 12:20 (4,154 days old) by tecnopolis (Ocala/Dunnellon, Florida 34481)        

tecnopolis's profile picture

Might want to remind her that it was better to have had it stop working then to have had it erupting in a lint fire and taking the rest of the house with it.

Obviously there was something wrong with it prior to your visit or why would you have been there in the first place?

Are you psychic and it came to you in a vision that there was something wrong with her dryer?

 

-Alex


Post# 644011 , Reply# 10   12/4/2012 at 12:49 (4,154 days old) by whirlcool (Just North Of Houston, Texas)        

No, it started out with this woman asking me to look at it because it stopped running, in her words. So I went over there and looked at it and it was as dead as a door nail.

I moved the drum around and it moved very easily. Too easily for my taste so I diagnosed it as a broken belt. I ordered a belt for it and went over there to install the belt. While I was in there I thought I'd inspect it for lint buildup.
And it had lots of hard sticky lint all over the ductwork. So after taking it apart I vacuumed the entire unit out and washed the ductwork in Dawn and hot water to get those parts cleaned again. They I dried the parts and reinstalled them along with a new belt. The machine sprung to life after that. Then a week later it started to squeal on occasion. Then a week after that it stopped working.

The Sears guy is coming today so we'll hear what happens.


Post# 644017 , Reply# 11   12/4/2012 at 13:14 (4,154 days old) by rp2813 (Sannazay)        

rp2813's profile picture

Sounds like you got the thing squeaky clean for her. ;-)

 

It also sounds like it had issues before you even touched it.  We'll be waiting to hear what the trouble was.

 

 


Post# 644059 , Reply# 12   12/4/2012 at 16:40 (4,154 days old) by whirlcool (Just North Of Houston, Texas)        

The dryer in question is a Kenmore 110.76912692 dryer.
The Sears repairman told her it's time for a new dryer because the motor went bad and it also needs a new belt(!) and pulley. He quoted her $485.00 for the repair!

Any idea how old this dryer is? The Sears guy told her "It's an old dryer, you can spend the $485.00 to fix it and have something else break next week or just go out and save yourself some money by going to your local Sears store to buy a replacement.".

When I had it apart, except for being gummed up by fabric softener lint it seemed to be in great condition. Very little wear anywhere. It's in near mint condition.


Post# 644066 , Reply# 13   12/4/2012 at 17:01 (4,154 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
SearsParts lists the motor for $151.

Another source I found recently lists $109, belt $13, idler $11.

That's far from $485, even considering labor.

I'm not having ability to interpret Kenmore model numbers for age, but someone else surely can.  Serial numbers are coded with year & week of manufacture.


Post# 644068 , Reply# 14   12/4/2012 at 17:11 (4,154 days old) by whirlcool (Just North Of Houston, Texas)        

I don't know why the guy would say it needs a new belt as I just put a new one on it!

On Ebay there is a kit for $127.00 that has a new motor, pulley, belt and drum rollers. What else besides those could go wrong with the unit?

Knowing this woman, should I offer to fix it for less, or just let her go buy a new dryer?


Post# 644077 , Reply# 15   12/4/2012 at 18:08 (4,154 days old) by whirlcool (Just North Of Houston, Texas)        

I talked to this woman and offered to repair her dryer for cost. Her response was

"I'm just going to buy a new one. My daughter said she has one of those new steam dryers and it even dry cleans your clothes. You can even wash and dry leather in them! So I think that's the way to go. Besides, the repairman who was really very nice said this dryer could fall apart tomorrow because it's so old!".

This is where I step out.


Post# 644096 , Reply# 16   12/4/2012 at 19:32 (4,154 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
Having The Same Sort Of Problem With My Miele

launderess's profile picture
Tech service came out to replace motor brushes (which they did not do), but after he left the machine developed a rattle/knocking noise upon spinning which it did't do before. A different Miele tech came out last week and said one or more of the shocks are going and need to be replaced. Have not heard back as to when or if Miele will do the repairs.

Miele techs and corporate also give one the same line about the machine being "old" and how it is really throwing good money after bad in doing repairs/new parts as the costs easily equal what one can put down on a new unit.

IMHO the only thing you did wrong Whirlcool was offering to get involved in the first place. As stated upthread sometimes the laws of "no good deed goes unpunished" comes back to hit us in the hind quarters.

If the woman is going to get herself a new dryer, leave her have at it and back away from the whole matter with a lesson learned. Just pour yourself four fingers of Bourbon and say "never again".


Post# 644098 , Reply# 17   12/4/2012 at 19:49 (4,154 days old) by whirlcool (Just North Of Houston, Texas)        

The fact that this woman thinks that a new steam dryer will dry clean her clothes and that you can now wash and dry leather in it is enough to keep me away. She'll go out and spend megabucks for a steam dryer only to find that it doesn't do everything her daughter told her it would.

Oh well, I learned my lesson now....

But the other dryer I worked on is still happily humming along....


Post# 644103 , Reply# 18   12/4/2012 at 20:13 (4,154 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
Like I Said

launderess's profile picture
Leave her enjoy her new *steam* dryer and live in blissful ignorance that it will not "dry clean" her laundry. If she complains to you later about her dryer and seeks advice, refer her back to the daughter, store, tech , and everyone else who suggested purchasing the thing, but try and stay out if it yourself.

It is like when we were back in school and one tries to "fix" a situation only to have it explode out of control and somehow we the innocent party are now being held to blame for the entire mess.

Finish the Bourbon and walk away from it... *LOL*


Post# 644113 , Reply# 19   12/4/2012 at 20:52 (4,154 days old) by tecnopolis (Ocala/Dunnellon, Florida 34481)        

tecnopolis's profile picture

Could always offer to take it off her hands before the new dryer arrives so she can clean the area for her new trophy?


Post# 644119 , Reply# 20   12/4/2012 at 21:45 (4,154 days old) by whirlcool (Just North Of Houston, Texas)        

Now that's not a bad idea. It's a gas dryer and we do have gas hookups in the laundry area. But we're still using our Whirlpool set with Electric Dryer.

BTW, this is the same woman who was complaining that her KitchenAid dishwasher wasn't cleaning well. When I inspected it I found she was only putting in a dime sized squirt of Palmolive Gel in the detergent cup. She also had a roasting pan on the front of the rack standing upright so it covered the detergent cup completely.
I gave her a lesson about how to properly load a dishwasher and how much detergent to use in it. A single bottle of liquid dishwasher detergent would last this woman an entire year!

And I thought most people knew how to use their appliances.


Post# 644122 , Reply# 21   12/4/2012 at 21:51 (4,154 days old) by rp2813 (Sannazay)        

rp2813's profile picture

She sounds hopeless.  That's why I gave you a checkmark on reply #15.  Wise move.


Post# 644259 , Reply# 22   12/5/2012 at 14:59 (4,153 days old) by PeterH770 (Marietta, GA)        
The dryer in question is a Kenmore 110.76912692 dryer.

peterh770's profile picture
This is a 1976 dryer? Post a pic!

Post# 644273 , Reply# 23   12/5/2012 at 15:58 (4,153 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Were 27" units available in 1976?

Maybe a 1996 model.  The parts diagram appears to be dated 7/97.


Post# 644275 , Reply# 24   12/5/2012 at 16:03 (4,153 days old) by whirlcool (Just North Of Houston, Texas)        

No it's not vintage. It looks like it's from around the 2000 era, so 96 would be about right. I'm going to try to retrieve it before the new dryer comes because it is in such good condition, very minty. I'll store it in my garage maybe one day I will need it. But the WP dryer I have now is going on 20 years old and never had one single problem with it, it even has the original dryer light bulb in it!



Post# 644523 , Reply# 25   12/6/2012 at 12:00 (4,152 days old) by tecnopolis (Ocala/Dunnellon, Florida 34481)        

tecnopolis's profile picture

Never know when you'll come across a parts doner sitting on the curb to get this baby back in order.


Post# 644534 , Reply# 26   12/6/2012 at 12:36 (4,152 days old) by whirlcool (Just North Of Houston, Texas)        

Karen talked to this neighbor this morning and she found a Kenmore Elite Steam Dryer that she liked. This woman asked the salesperson if she could dry clean in it and wash leather and the salesperson told her "This dryer will dry anything you want to put in it", it'll dry clean too!".

So she bought it. At least now we know who to refer her back to when disaster strikes. What ever happened to common sense?


Post# 644588 , Reply# 27   12/6/2012 at 18:16 (4,152 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture
Alex--- Yikes! That Kenmore looks like it was in the first 20 minutes of a Saw movie.

Post# 644607 , Reply# 28   12/6/2012 at 19:25 (4,152 days old) by tecnopolis (Ocala/Dunnellon, Florida 34481)        

tecnopolis's profile picture

Chuckles @ Frigilux

@Whirlcool.......Just remember......

 


Post# 644611 , Reply# 29   12/6/2012 at 19:43 (4,152 days old) by whirlcool (Just North Of Houston, Texas)        

You hit the nail on the head!

Post# 644621 , Reply# 30   12/6/2012 at 20:17 (4,152 days old) by applianceguy47 ()        

Poor dryer. looks like a left behind, in a rotten shed, with leaking roof.


As for common sense. Especially with the over 70 crowd.... They are more likely to splurge on crap that isn't needed. These people, especially, were exposed to the Madison Avenue venue earliest, and are most likely NOT to have defenses to it.  So they actually believe that Bigger is Better, that America is THE best and always will be, and other ego pumping crap.

My, almost 80 y.o.,  parents just bought a new $40,000 Ford F-150 truck.

They can't afford it! they don't go anywhere ! They don't work outside the home and other than trips to the grocery store, his sisters, and the post office... he doesn't even have a license any more, and both of them have shrunk so small that they need to boost the seat all the way up just to fit in this Boat.
When they pull into the garage with this TANK, it displaces all the air.
There is hardly any room left to get in and out of this tank. (sigh.)

After all,why buy a used $500 Escort, when a $40,000 land yacht, that will lose 1/2 it's value when you drive it off the lot, will do just as well.


Post# 644631 , Reply# 31   12/6/2012 at 20:59 (4,152 days old) by arbilab (Ft Worth TX (Ridglea))        
Land yacht

arbilab's profile picture
I'm 66. No chance that happening to me. I use the same paper plate for a month. Not because I like to, but because they cost a dime each.

Post# 644632 , Reply# 32   12/6/2012 at 21:00 (4,152 days old) by whirlcool (Just North Of Houston, Texas)        
I think there may be some addiction issues here

This woman is in her late 60's.

But today I was leaving my house and the dryer lady came over and asked me to help her with a FedEx package.

She was trying to send out a FedEx overnight envelope but couldn't figure out how the airbill went inside the clear envelope on the outside of the package. I noticed there was a pill bottle inside the package. I fixed it up for her and she told me why she was sending a pill back to Pfizer the pharmaceutical company.

She said that she has a regular prescription for a blood pressure medication called Xanax. She recently had her prescription refilled as she has for the past 10 years and when she opened the bottle ONE of the pills was split in half on the line you use to break the tablets in half. She had never seen that before so she
went back to the pharmacy that filled the prescription and told the pharmacist about this. He said it was fine, it was just one broken pill but take both halves and she'd be fine. That wasn't a good enough answer for her so she called Pfizer, the manuafacturer and asked them. She said after a long phone conversation with them that the reason the pill must be broken was because it was defective and she is sending in the two halves to have Pfizer analyze the pill to make sure it was safe to take and they would send her a new whole pill.

I asked her how many of these pills she takes every day and she said she takes five of them everyday. She said it was the only way her doctor could get her BP down to the normal range.

Personally, I think this woman doesn't need a appliance repair man, she needs a trip to Betty Ford. She's probably addicted to all hell with Xanax. I have noticed with individuals in the past one of the signs of addiction is strange behaviors.
Well this woman has a ton of them!


Post# 644635 , Reply# 33   12/6/2012 at 21:17 (4,152 days old) by applianceguy47 ()        

You're a good neighbor Allen.

 

Things are never what they appear to be on the surface, and sometimes, you don't want to know.

 

If she's that hopped up on pills, she will probably soon forget all about the dryer incident.  You can sleep knowing you did the right, charitble thing.

 

My mother is on probably a dozen different pills as well, which concerns me.  She had quadruple heart by-pass surgery, 3 years ago and has always had high blood pressure.

Still the pills these older generations pop, is disturbing.


Post# 644636 , Reply# 34   12/6/2012 at 21:25 (4,152 days old) by applianceguy47 ()        
land yacht

1960s.  Longer, lower, wider.


Post# 644638 , Reply# 35   12/6/2012 at 21:28 (4,152 days old) by applianceguy47 ()        
land yacht

1990s.  taller, fatter, still dependent on fossil fuels


Post# 644639 , Reply# 36   12/6/2012 at 21:28 (4,152 days old) by applianceguy47 ()        
tasteless

and a safety hazzard...


Post# 644640 , Reply# 37   12/6/2012 at 21:34 (4,152 days old) by applianceguy47 ()        
land yacht

2010   obnoxious, unnecessary, militant, hideous, dependent on fossil fuels like never before, (~~hello, I'm david koch, and through my my and my brother's various companies, we manipulate the American public into thinking they need these over size vehicles, because we know that they will forever be dependent on oil, and the insurance industry.  have a good day watching the ozone disappear.~~)


Post# 644653 , Reply# 38   12/6/2012 at 22:33 (4,152 days old) by gr81nknox ()        

Sounds like this lady doesn't have a clue about how to operate or maintain appliances. I wonder how caked up with lint her dryer vent cap is! I hope her LG sourced Kenmore Elite lasts as long as the Whirlpool sourced KM did. And as for steam dryers, what exactly is the advantage they are supposed to offer?

Post# 644655 , Reply# 39   12/6/2012 at 22:42 (4,152 days old) by Kenmore71 (Minneapolis, MN)        

kenmore71's profile picture
I'm not sure what advantages a "steam dryer" offers. Weren't those known as "Filtrators" 50 years ago? LOL.
Just writing this post is making my olfactory senses salivate at the marvelous "ozone-y" smell of Filtrator dried towels!!!


Post# 644661 , Reply# 40   12/6/2012 at 23:13 (4,152 days old) by rp2813 (Sannazay)        

rp2813's profile picture

I've never heard of Xanax being prescribed for HBP.  It's an anti-anxiety drug, that's true, but there are other BP meds that aren't the same sort of "downer" pill as Xanax.  Any physician who is on top of his or her game would not be inclined to keep refilling a prescription for Xanax on an indefinite basis.  Even something a person can function on like Vicodin can't be easily refilled.  It sounds to me like her doctor is an enabler.


Post# 644664 , Reply# 41   12/6/2012 at 23:41 (4,152 days old) by arbilab (Ft Worth TX (Ridglea))        

arbilab's profile picture
Xanax is in roughly the same class as valium. The benzodiazepines--CNS depressants--act only remotely upon bloodpressure. Questionably a drug to "live by". But yeah, if she obsessed because one pill was broken at the score mark, she's got worse problems than lint in her dryer.

Post# 644686 , Reply# 42   12/7/2012 at 04:17 (4,152 days old) by whirlcool (Just North Of Houston, Texas)        
Addiction to pharmacuticals is very common

I was talking to my wife over dinner about this woman. She's really in a sad state. Her husband (who is 70) is an engineer for a major oil company. He's so into his job, he forgets he's married to this woman.

He gets up at 4:30am, leaves for work at 5:00am, comes home at 7:00pm and then eats dinner and is in bed by 7:45pm. repeat daily M-F. So what we have is a case of a poor woman whose husband is so into his job, he doesn't realize he's married. She's involved with a lot of local society type ladies and keeps herself busy.
I got involved with her and her appliances because she asked my wife "Maybe your husband could come over and look at this, my husband is always too busy to help me with anything."

I remember back in the 60's a lot of general practitioners had their housewives on Valium to keep them happy and in a lot of cases these women ended up becoming addicted to it. Wasn't Xanax supposed to be the replacement for Valium? Karen once asked her about this and she said if she doesn't take the Xanax she starts to worry about things and then her BP goes up. So the Xanax is really a blood pressure pill. (according to her). I imagine if her doctor reduced her dosage she would probably throw a fit! I think she's in denial about the use of this drug.

As for this woman herself, she basically is very nice and very interesting to talk to. But all this strange behavior. Come on now, who would mail back just ONE PILL? To me that's strange behavior. Now my sister is the queen of strange behavior and even she wouldn't do that!

We agreed that we should just smile nicely and say hello and goodbye and not get any more involved with this woman.




This post was last edited 12/07/2012 at 04:39

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