Thread Number: 44760
Creda Supaspeed Washer
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Post# 656832   1/29/2013 at 17:21 (4,102 days old) by username ()        

Greetings from the States!!
Yes, Creda exists (existed?) in the US. As proof, here is a shot of my Creda Supaspeed washer and SensAir Dryer. Until last week, they both ran perfectly.
(Actually, the dryer needed a new belt in 2003 - cost me about $70 to have it replaced.)
Now the washer has stopped going through the cycles, so I don't know what to do, what to replace it with. I don't want to replace it, as it is a good washer, and fits the space nicely, but I doubt if I can find the replacement parts. A repairman thinks it is the timer, but I wonder if it is the motor brushes?
Anyway, I bought these both new in 1996, the washer was $1075, and the dryer $785, and the stacking kit $30.
One feature we love about the dryer is that it has delay start, so we can set it to run at night when electricity is cheaper. Try to find that feature on a dryer now!
They have been great performers, and I am sorry that Creda is not really around any more, I might buy a Creda to replace the washer, if I can't fix it.





Post# 656839 , Reply# 1   1/29/2013 at 17:34 (4,102 days old) by vacbear58 (Sutton In Ashfield, East Midlands, UK)        
@ Username

vacbear58's profile picture

Congratulations on getting 16 years out of that washer, you must have taken good care of it.

I am not an expert on these machine but I think they were manufactured (at this time) by Hotpoint in the UK. These machines were very popular and there is an abundance of information about them, so all is not lost.

Some information will help though, the primary thing is does it run on 110V or 230V? By that I mean does it plug into a regular socket or is it connected into a dryer line (supply)? If the latter then it is possible that you may be able to get parts from the UK, plenty of machine from this manufacturer will have been parted out.

Is the machine totally dead? or will it fill and then not advance? If you advace the programmer by hand will the drum turn? More information could help us diagnose the problem. If we are not able to help you on this, fear not, there appear to be a variety of European sized models available in the US too.

If you do not get much response here over the next couple of days (as it is buried in another thread) I suggest you make a new thread in the Deluxe forum to raise the question again. Make sure you put Creda Superspeed Washer in the title as that will alert guys here and I am sure such a thread will attract interest.

good luck

Al


Post# 656844 , Reply# 2   1/29/2013 at 17:41 (4,102 days old) by username ()        

Hi Al (and all),
Thanks for the quick reply!
The washer will not run on any cycle. By that, I mean that it will fill with water, but the drum never spins. The timer knob turns, and it clicks as it always has, but the machine never washes, or spins. If I advance the timer knob manually, the machine will pump the water out, but again, nothing I do ever causes the washer to wash or spin.
Both machines run on 240V 15A circuits.
They have lasted 16 years probably because they have been lightly used - for awhile it was only myself doing a load of wash/week, then when I got married, about two - three loads/week. I really never did any maintainance or anything. Just lucky I guess!
Thanks!
Dave (username)


Post# 656845 , Reply# 3   1/29/2013 at 17:45 (4,102 days old) by ozzie908 (Lincoln UK)        
Simple.....

ozzie908's profile picture
Its more than likely the motor brushes.
What you are describing is a classic example of brush failure and I would have though the same ones could be used regardless of what voltage the machine is so its going to be a cheap fix for you.

Austin


Post# 656846 , Reply# 4   1/29/2013 at 17:49 (4,102 days old) by optima (Cumbria England)        
Creda Supaspeed

optima's profile picture
I'm with Austin on this one 99% sure it's the motor brushes

Post# 656850 , Reply# 5   1/29/2013 at 17:59 (4,102 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
"Google" Creda and Motor Brushes

launderess's profile picture
Should take you where you need to be in terms of information.

IIRC these Creda washers are the same as Hotpoint under the hood so to speak, and as such are famous for eating up brushes at a good clip. Usually about five or six years the things need changing. Since you used your unit lightly that may have delayed things abit.

Happily for you the motor on these units is mounted on top so swapping out the brushes is a pretty straight foward affair. Again instructions are all over the Internet and you can order the brushes here in the States IIRC.



Post# 656860 , Reply# 6   1/29/2013 at 18:21 (4,102 days old) by optima (Cumbria England)        
Creda Plan

optima's profile picture
Oh & how good do your Creda's look stacked, well impressed !!!

Post# 656921 , Reply# 7   1/30/2013 at 03:31 (4,102 days old) by vacbear58 (Sutton In Ashfield, East Midlands, UK)        
Brushes

vacbear58's profile picture
Dave

This is looking good. The reason I asked about the voltage was so as to ascertain whether UK parts would be suitable, and it sounds like they will be - a rudimentary search on ebay this moring brought up 167 matches straight off. And if you cannot get them shipped direct from the UK I am sure someone here will help out, even with shipping we are only talking a few dollars. Although it might be worth giving the place where you got the dryer belt a call first if they are still in business.

Brush replacement should be fairly simple, but now comes the hard part. Can you take the dryer off the washer, remove the top from the washer and take some pictures of the motor please, as this could help with identification.

Interesting that you run this off a 230V 15A line, I am guessing that it must be pretty much like UK specification with internal heater etc.

Should you decide in the end to replace this machine, please do post on here that you are, as I am sure there would be other members interested in it.

Al


Post# 656924 , Reply# 8   1/30/2013 at 04:10 (4,102 days old) by fido ()        
Changing Brushes

This video might help with checking / changing the brushes:

CLICK HERE TO GO TO fido's LINK


Post# 656926 , Reply# 9   1/30/2013 at 04:50 (4,102 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
Creda Washers/Dryers Sold In USA

launderess's profile picture
Like Miele these are straight 220v/240v machines with the only difference is that Creda washers and dryers used a three prong (NEMA 6-15) plug.

Also like Miele Creda sold an "easy install kit" (splitter box) for American use that allowed the washer and dryer to plug into one unit. The plug on the splitter box's cord however was the four prong 120v/220v 30 amp type same as Miele's washers and dryers sold in North America. One assumes Creda marketed these easy install kits to homes where the outlets/wiring had been upgraded to the new code standard of four prong "dryer" plugs.

Unless there is some type of inverter inside the Creda units sold here the motor, pump and electronics must have been made for 208v-240v at 60hz. Or maybe the motor and pump ran at 60hz and there is an inverter for the electronics.

There are one or two places in the USA that still sell Creda appliance parts including those for washers and dryers. A member has a Creda set and orders brushes and so forth from these sources all the time. Creda company itself pulled up stakes and closed their North American offices awhile ago. However if one requires product/customer support that the aforementioned sources cannot supply Hotpoint/Ariston in the UK (the current owners of Creda) are glad to supply. Given the time difference unless one is an early riser it might be best to use email via their website than telephoning.

Could be wrong but one thinks the top of the washing machine is removed as part of the stacking, or maybe this is optional.




This post was last edited 01/30/2013 at 05:46
Post# 656930 , Reply# 10   1/30/2013 at 05:29 (4,102 days old) by Tomturbomatic (Beltsville, MD)        

There is a place in Texas where I order parts. They are very nice people. I will make a note to look up the number and post it when I get home.

Post# 656932 , Reply# 11   1/30/2013 at 05:46 (4,102 days old) by SeamusUK (Dover Kent UK)        
Worldwide postage...

seamusuk's profile picture
And a good price for genuine carbons...
Seamus


CLICK HERE TO GO TO SeamusUK's LINK on eBay


Post# 656972 , Reply# 12   1/30/2013 at 10:12 (4,102 days old) by username ()        
Fantastic!

You guys are great!
I had no idea when I posted this here that I would get a quick and thorough response to my problem.
vacbear58 - I will have to wait 'til my wife gets home from work to take the dryer down off the washer - it only weighs 82 lbs, so should be no worries there.
Then, I will be able to take pictures of the motor, and possibly even remove the old brushes, so I can photo them as well.
fido - thank you for that vid link, it was exactly what I was needing - the other video shows the motor already out of the machine, so I was missing alot of info there.
I may yet have to take the motor out, but we will see.
Launderess - you are correct, the first thing you do when you install the stacking kit is to remove the top panel of the washer, and store it, the dryer becomes your new washer top panel.
Tomturbomatic - Texas would be my first choice for ordering brushes, as it would be faster and cheaper to get them, but I am certainly willing to order from somewhere in "Dear Old Blighty" as well.
The only thing to do now is wait for my wife to get home and do we some lifting...


Post# 656974 , Reply# 13   1/30/2013 at 10:26 (4,102 days old) by username ()        
I forgot...

I live about ten miles from where Creda used to have their US offices/dist. It was in Niles, Illinois. I don't know when they left US.
The guy I used for my dryer repair is no longer around, but there is another company that will service Creda - They are Platinum Mechanical, just in case anyone in Chicago area ever needs Creda repair. www.Platinumcares.com...


Post# 656987 , Reply# 14   1/30/2013 at 11:14 (4,102 days old) by username ()        
Motor plate

I was able to tip the dryer forward just enough to grab a shot of the motor id plate (luckily it is on top of the motor) Will this be enough to determine the type of brush I need?
Thank you!
Dave (username)


Post# 657006 , Reply# 15   1/30/2013 at 12:02 (4,102 days old) by fido ()        

Yes, it is definitely the brushes referred to in the Ebay link earlier. They come in 2 sorts, white holders that must be used on the 1200 spin machines but are also suitable for the 800 and 1000 spin midels, black holders that are a bit cheaper but only recommended for the 800 and 1000. I tended to use the black ones on the slower spin models because the white ones sometimes split down the middle.

Post# 657016 , Reply# 16   1/30/2013 at 13:09 (4,102 days old) by Tomturbomatic (Beltsville, MD)        

All the guy in TX will want is the model # if you just need the brushes. I can't get over how long your brushes have lasted. My machine needed them about every three years when I was using it more.

Post# 657048 , Reply# 17   1/30/2013 at 15:27 (4,102 days old) by username ()        
Texas

Thanks, Tomturbomatic! I don't know what the secret is, perhaps if I replace these brushes, I will get ANOTHER 16 years out of this washer. Then you guys would have to put me in some kind of hall-of-fame. The Creda brush HOF?
Do you know how to get in touch with that guy in Texas?


Post# 657070 , Reply# 18   1/30/2013 at 17:14 (4,101 days old) by Tomturbomatic (Beltsville, MD)        

Actually, it's Arizona. The phone# for the Creda Service Center is 800-800-2733. That is not one of my typos. It's 800 twice, like New York, New York.

Post# 657080 , Reply# 19   1/30/2013 at 17:44 (4,101 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
I Stand Corrected

launderess's profile picture
Motor is 50hz, which begs the question does the machine have an inverter or simply doesn't care about the difference in frequency.

Post# 657128 , Reply# 20   1/31/2013 at 00:14 (4,101 days old) by tolivac (greenville nc)        

On the tag pictured-the machine has an electronic speed controller-so the incoming frequency shouldn't make a diffrence.And a brush type universal motor is not frequency critical.It should work on 50/60 hz.

Post# 657139 , Reply# 21   1/31/2013 at 01:14 (4,101 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
15amps at 240v?

launderess's profile picture
That is about 3600 watts of power. Can understand maybe for the dryer but why does the washing machine need so much heating power? Especially as it pauses and what not during the heating portion of the cycle.

Post# 657147 , Reply# 22   1/31/2013 at 02:10 (4,101 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Creda

chestermikeuk's profile picture
Wow, great looking set you have, and yes look after them and they hopefully will last, a wealth of information exists, I`ll scan the service manual onto this thread at the weekend...

Really pleased that Creda made it to the US, the UK`s exporting at its best, I knew Tom had one but always thought it was by someone emigrating etc or a forces transfer.

Creda where the workhorses of UK laundry having the first Spin Dryers and the first reverse action tumble dryers....by the end of the series other brands where slightly more reliable but you have shown with good care that yours is a winner, good luck with the brushes..

Most of our machines are 13 amp, it might have pulled that to the limit using the heater on peak full power heater, the heater is usually 2.6kw and the motor 500w giving around 3k max.....How many times a week do you use it? and what is the main wash programme you use??


Post# 657161 , Reply# 23   1/31/2013 at 03:39 (4,101 days old) by fido ()        

I think the 15 amps mentioned is the supply current, not what the machine uses. It would not be more than 13 amps.

Post# 657167 , Reply# 24   1/31/2013 at 04:40 (4,101 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
Creda Laundry Appliances In The USA

launderess's profile picture
Oh yes, they were sold here though the distribution may not have been widespread.

In NYC remember seeing Creda washers and dryers quite often in many appliance dealers both upscale and low. IIR Consumer Reports may have even reviewed one or both, am not sure.

Creda Inc, as the United States arm was called began receiving inported appliances in 1986. ADCO was their dancing partner on this side of the pond then and still is today.


CLICK HERE TO GO TO Launderess's LINK


Post# 657188 , Reply# 25   1/31/2013 at 09:56 (4,101 days old) by username ()        
ADCO

Thanks to Tomturbomatic, I was able to call ADCO today. While they were very nice, they are out of stock on the brushes, and only order parts on a quarterly schedule, so they soonest I could get them would be in April. I obviously can't wait that long, so it's back to square one. Looks like I need to order from overseas.

Post# 657194 , Reply# 26   1/31/2013 at 10:32 (4,101 days old) by username ()        
Specs

From my user manual :

Supply voltage - 240V 60Hz
Heating Element - 2220 watts
Electric Motor - 200 watts max
Total maximum watts - 2800 watts
Total maximum current - 12 amps


Post# 657223 , Reply# 27   1/31/2013 at 12:15 (4,101 days old) by hydralique (Los Angeles)        

Creda sold more than just laundry equipment here; a friend of mine has a Creda gas cooktop. It's the only Creda appliance I've seen here with my own eyes but was purchased locally by his parents when they remodeled the kitchen before moving and selling the house to their son. He was aware of the remodel when it happened but had no part in choosing the appliances and so didn't know how they ended out with it.


Post# 657325 , Reply# 28   1/31/2013 at 17:19 (4,100 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
Still Don't Understand

launderess's profile picture
With such a powerful heating elements why Creda washers do the "tumble and pause" song and dance during the heat portion of wash cycles.

Miele 1000 series washers have 2100w heating elements and seem to have no problem with a normal if not somewhat different tumble pattern during the heating portion of wash cycle. This even where at least two models hold nearly 13lbs of wash.


Post# 657363 , Reply# 29   1/31/2013 at 22:25 (4,100 days old) by username ()        
Creda topless

Well, here's the washer with the top off, and brushes removed.
The brush from the drum side of the motor was split along its length.
Should have new brushes in ten days or so, the I can try it out!


Post# 657374 , Reply# 30   2/1/2013 at 02:05 (4,100 days old) by fido ()        
fuse

I'm not sure of it applies to your machine but some of the timer circuit boards have a small glass fuse mounted on the PCB. It sometimes blows when the brushes fail, if there is sparking in the motor. It is a bit fiddly to replace as there are just small caps pushed on and soldered to the board rather than a proper fuse holder.

CLICK HERE TO GO TO fido's LINK


Post# 658466 , Reply# 31   2/6/2013 at 13:52 (4,095 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Any....

chestermikeuk's profile picture
Good news of the Creda brushes, are you up and running yet?



Post# 658484 , Reply# 32   2/6/2013 at 15:01 (4,095 days old) by username ()        
Nothing Yet...

Hi chestermike,
I am not up and running yet, I am still awaiting the arrival of the brushes from the UK. Should be any day now!
I sure hope that solves the problem, it seems, from the condition of the brushes, that that will be the solution.
In reviewing the posts above, I overlooked your questions, chestermike.
For years I used the 'F' fast-wash program. Reviewing the manual recently, I discovered I was ABUSING the 'F' program, as it has a weight limit of two pounds.
I was putting any amount of laundry I wanted into the machine and using 'F'!
Somehow it has held up, maybe speaks to the durability of the machine (not the brushes).
I now mostly use 'C' or 'D'.
I would use the machine once a week, or once a fortnight, now use it at least once a week, mostly twice a week, rarely three times a week.


Post# 660685 , Reply# 33   2/16/2013 at 15:10 (4,085 days old) by username ()        
SUCCESS!

I am very pleased to report, that, thanks to the help from this forum, my Creda Supaspeed washer is back in service!
As you guys suspected, the brushes had finally gone bad, so I ordered them from the ebay uk, using the link provided by SeamusUK, and they came today.
It took me about five minutes to install them, and the machine is running now.
The video I found was exactly what I needed to replace these it is here :





Anyway, you guys have saved me a TON (or is it TONNE?) of money (at least temporarily)- to replace the washer/dryer would have cost at least £1300 - £2600, which I can afford, but you know how it is, £15 is better, no?!

If I have any problems in the future, I will keep this forum in mind, and would recommend it to anyone having washer/dryer problems. I can't offer any help in return, because I know next to nothing about these machines, and in any case, not what you guys know, that's for sure.

When these machines finally give up for good in the future, I will post here, and let everyone know they are available for repair, or parts, or whatever, in case someone in the US needs them.

Thanks again, gentlemen (and lady)!


Post# 660693 , Reply# 34   2/16/2013 at 15:40 (4,085 days old) by vacbear58 (Sutton In Ashfield, East Midlands, UK)        
Congratulations

vacbear58's profile picture
On a successful repair, I hope you get many more years service from this machine.

It was so good that you raised the question in the first place as I, for one, learned a lot.

If you should have any problems again, or if you decide that it is time to move on to a new set, please call back here again, I am sure there are US members who would be pleased to collect them. But again, I hope its a long time before that happens

Al


Post# 660751 , Reply# 35   2/17/2013 at 06:09 (4,084 days old) by DaveTranter (Central England)        
Launderess...

Regarding the 'tumble and pause' heating cycle...

My understanding is that this provides mixing of the detergent with the load before and during heating.
This side of the 'pond' so-called 'biological' (i.e. enzyme-containing) powders are commonplace, and the enzymes are inactivated by heat, so the premix part of the cycle provides a 5 or 10 minute period for the enzymes to do their work.

Most 'modern' (less than 15 years old) washers here are now cold fill only, and rely completely on their internal heaters for wash temperature control, and I gather that this was because hot-fill machines inactivated these enzymes too quickly.

Please note that I am no expert on washing OR machines, and that this may be completely erroneous.....

All best

Dave T

P.S. I live about 8 miles from Blythe Bridge, Staffordshire, the home of the main Creda works. Many local people worked there, it was a major employer in the area.



Post# 660759 , Reply# 36   2/17/2013 at 08:10 (4,084 days old) by fido ()        

I'm glad you found the YouTube video helpful. I personally find these instructional videos very handy when trying to advise people about repair jobs.

Post# 663727 , Reply# 37   3/4/2013 at 01:20 (4,069 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Creda

chestermikeuk's profile picture
Congratulations on getting your Creda washing machine fixed, I`m sure it will give many more years of excellent service...

Tom, any more pics of your model? is it in the museum? or a home with you?


Post# 663788 , Reply# 38   3/4/2013 at 11:26 (4,069 days old) by Tomturbomatic (Beltsville, MD)        

Mike, Mine looks exactly like Username's, without the dryer stacked on top of it, but the pictures that Greg took are gone, vanished into the ether, although it is in the same place next to the laundry sink. I used it for a load of Perma Press office shirts over the weekend. It is nice to be able to spread out the laundry among several machines to avoid overtaxing (over tasking?)them. I like to do the shirts by themselves since the edges of cuffs in broadcloth are so vulnerable to damage and the Creda is just the right size. I use the Cottons cycle because the spins between the water changes are beneficial to the rinsing, yet slow enough to keep the creases out of the fabrics. Like you said, it is a very good washer even if it is not built nearly as heavily as a Miele.

Post# 694746 , Reply# 39   8/6/2013 at 17:18 (3,913 days old) by ok2burn ()        
Creda Washing Machine and Dryer

Please check out this craigslist posting:

reno.craigslist.org/app/384443625...

I have a pair of machines for sale, but I am considering refurbishing the washing machine, as I have the tool for replacing the drum bearing. Alternatively, I will part out the units. They are too good to just toss out.

Open to comments or queries.

Tom



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