Thread Number: 44893
Good Bye Maytag
[Down to Last]

automaticwasher.org's exclusive eBay Watch:
scroll >>> for more items --- [As an eBay Partner, eBay may compensate automaticwasher.org if you make a purchase using any link to eBay on this page]
Post# 658537   2/6/2013 at 18:15 (4,068 days old) by paulinroyton (B)        

Hi guys. Some of you know I recently bought a Maytag washer which was made in Sweden.

Well, on the 20th Jan 13 I phoned Appliancecity, the place I bought my machine, and told them it was leaking. On the 24th Jan an engineer came out to repair the machine. After about 2 hours he told me the machine was ok and if I have any further problems he could investigate. On that evening my partner told me to try out the machine, so I did. I noticed the machine was still leaking and was quite annoyed. The next day I phoned appliancecity and told them I was not happy and don,t expect a 2 month old machine to go wrong. Later on that day I received a phone call from appliancecity saying they have phoned Maytag and a part is on order and could take up to 3 weeks.

I then decided to seek advice from a Which Magazine lawyer who explained all the legal terms. I then told appliancecity they had 1 week to repair the machine or else I can expect a refund or replacement and the deadline was on the 4th Feb.

On the 4th Feb the Maytag engineer turned up and replaced the detergent dispenser unit. He told me to try some washing and he would come back in about 1 hour time. When he did arrive he noticed the flood, yes, the machine was still leaking. I told the engineer I now have to phone appliancecity and ask for refund.

I was also told to put all complaints in writing and send them first class recorded. So I let my letter have chance to arrive to appliancecity and phoned the next day. When I phoned I was put through to the Manager and the first thing he said, would you like a replacement maytag or something else. I said something else.

Its a shame because it was a good machine and don,t expect it to go wrong after 2 months. Which Lawyers have been great.

I will keep you all posted of what machine I have gone for.

Paul



Forum Index:       Other Forums:                      



Comes to the Rescue!

The Discuss-o-Mat has stopped, buzzer is sounding!!!
If you would like to reply to this thread please log-in...

Discuss-O-MAT Log-In



New Members
Click Here To Sign Up.



                     


automaticwasher.org home
Discuss-o-Mat Forums
Vintage Brochures, Service and Owners Manuals
Fun Vintage Washer Ephemera
See It Wash!
Video Downloads
Audio Downloads
Picture of the Day
Patent of the Day
Photos of our Collections
The Old Aberdeen Farm
Vintage Service Manuals
Vintage washer/dryer/dishwasher to sell?
Technical/service questions?
Looking for Parts?
Website related questions?
Digital Millennium Copyright Act Policy
Our Privacy Policy