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Thread Number: 45336
"I need a little sympathy..............................." |
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| Post# 664077 , Reply# 2 3/5/2013 at 20:08 (4,068 days old) by mtn1584 (USA) | ||
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There is no charge for the tech to come out again, but of course there will be a charge for parts and labor. Mike PS I hope you get your problem solved quickly! I feel your pain, and understand your disappointment especially with the machine being brand spanking new. | ||
| Post# 664166 , Reply# 3 3/6/2013 at 09:44 (4,068 days old) by toploadtommy () | ||
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Warranty Speed Queen has a 3 year parts & labor for home machines. Read your warranty bond. If you don't have one call Alliance they can get you a pdf. copy. | ||
| Post# 664167 , Reply# 4 3/6/2013 at 09:53 (4,068 days old) by mtn1584 (USA) | ||
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actually, if it is a major component, it will be covered, gearcase, motor, etc. but I will have to pay for the labor! The machine is out of it's regular warranty. Mike | ||
| Post# 664169 , Reply# 5 3/6/2013 at 09:56 (4,068 days old) by mrb627 (Buford, GA) | ||
Repairable | ||
| Post# 664193 , Reply# 7 3/6/2013 at 13:04 (4,068 days old) by mrb627 (Buford, GA) | ||
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Technical Support
I know that when I had an issue with my Speed Queen dryer. The technician that came to service it didn't know much about it. After replacing the timer and the motor, I stepped in to assist and we found the broken wire in the wiring harness.
I have no idea what the training requirements are for the technical staff in the field. I suppose that it is not very difficult to become an authorized service depot. Malcolm | ||
| Post# 664344 , Reply# 9 3/7/2013 at 09:09 (4,067 days old) by mrb627 (Buford, GA) | ||
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Price Increase.. | ||
Post# 664422 , Reply# 10 3/7/2013 at 20:19 (4,066 days old) by combo52  (50 Year Repair Tech Beltsville,Md) |
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SQ Prices | ||
| Post# 664441 , Reply# 11 3/7/2013 at 21:42 (4,066 days old) by teknikleespekng () | ||
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Alliance Phone Number Hey Mike, would you share the phone number that you called? Did you call the number on the website? I called a Sales Rep for Alliance. I'd like to talk to their tech department about my machine. Thanks! :) | ||
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