Thread Number: 50192
Sad new about my 6 month old ge HE top load 		[Down to Last]

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Post# 724212   1/1/2014 at 00:02 (3,766 days old) by toploader1984 ()        

Sad to report my ge he top load is having issues, first i dislike the rinse cycle, it goes into a low speed agitation for the rinse cycle, on a large load or comforters items hardly move, now just yesterday the suspension rod started squeaking, cheap plastic bushings, if i move them with my hand they all squeak, its so disappointing when you spend 1k on just a washer and it is cheap, i guess thats what i get for buying modern right lol, on a pleasant note ge's customer service is GREAT, they are shipping me a brand new front loader at no cost and they are removing the old one.

CLICK HERE TO GO TO toploader1984's LINK



Post# 724227 , Reply# 1   1/1/2014 at 03:21 (3,766 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture
I'm sorry to hear that your top-loader is already acting up. What's the model number of the (presumably GE) front-loader they're replacing it with? I hope it has an internal water heater so you can get truly hot water when you need it via Allergy, Steam, or Sanitize options.

It's no secret that my machine of choice is a modern front-loader. Tumble agitation and low-water levels are a perfect pairing. The detergent solution is so concentrated that soils and stains are removed more completely. They also tend to handle large bulky items like comforters very well.

Use a top-rated HE detergent like powdered Tide With Bleach (formerly known as Tide Vivid White + Bright) or liquid Wisk Original Scent, which has a small HE symbol on the front of the jug, but is compatible with both HE and traditional machines. It's what I use in my top-loading Speed Queen.

Hope you'll share photos of your new machine when it arrives.


Post# 724231 , Reply# 2   1/1/2014 at 03:51 (3,766 days old) by toploader1984 ()        
Ge

 Eugene i am getting the 1200ww front load yes it does have an internal heater but no steam cycle but in the temp button it has hot and extra hot , so im guessing it can be used in conjunction with other cycles not limited to just the sanitize?? Not sure yet, wisk is a great detergent, i use tide pods and liquid, also bought a mega box of persil universal powder henkel version and love it, im a detergent junkie, i have enough to last two years.

Post# 724233 , Reply# 3   1/1/2014 at 03:58 (3,766 days old) by arbilab (Ft Worth TX (Ridglea))        

arbilab's profile picture
Such is shopping for laundry machinery in the 01s. Hope it turns out well.

Goodness is hard to achieve in the age of government intervention and corporate chicanery.

Don't you wish they still sold Easy Spindrys? I do.

Post# 724252 , Reply# 4   1/1/2014 at 07:01 (3,766 days old) by imperial70 (MA USA)        
Watched your video

 I almost bought that model but then decided on the SpeedQueen AWN542.
I believe that is a relatively new model (not that it is an excuse for that noise).

Let us know how you like the front loader. That is another machine I had my sights on.

Congrats on purchasing a washer from the USA. Appliance Park, KY.



Post# 724264 , Reply# 5   1/1/2014 at 08:57 (3,766 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Those suspension rods are considered bad, or they just need some lube?  My Calypso over time went to creaking like an old rocking chair.  I greased the suspension cups at the top, solved that nicely.

Post# 724265 , Reply# 6   1/1/2014 at 09:03 (3,766 days old) by washman (o)        
Pretty pathetic

 Sorry to hear about your troubles.

Hope the replacement FL performs better AND lasts longer than 6 months.

Unreal.

CLICK HERE TO GO TO washman's LINK
Post# 724355 , Reply# 7   1/1/2014 at 17:27 (3,766 days old) by eronie (Flushing Michigan)        
washman

 Your repeated links are getting OLD

Post# 724365 , Reply# 8   1/1/2014 at 18:09 (3,766 days old) by washman (o)        
eronie

Who's forcing you to click on them?

Post# 724366 , Reply# 9   1/1/2014 at 18:10 (3,766 days old) by nmassman44 (Brooksville Florida)        

nmassman44's profile picture
So I was looking at the video and thought the creaking was a tad annoying too. I am surprised your not just replacing your machine with another top loader like that. Did GE give you the option ? I was looking at the same washer to replace my Speed Queen washer. Yes I said it! Lol

Post# 724375 , Reply# 10   1/1/2014 at 18:39 (3,766 days old) by DigAPony ()        
they are shipping me a brand new front loader at no cost

Wow that is service!

How did you manage to wrangle a new machine so easily?

Post# 724422 , Reply# 11   1/1/2014 at 23:57 (3,765 days old) by toploader1984 ()        
Ge

 Well, i origonally contacted ge via facebook and complained about the rinse agitation and how weak it was, so they contacted me, i told ge i thought a front loader would do a better job, so they offered to send me a front load machine, i refused because i did like the machine, however when the squeaking noise started i promptly emailed ge and asked if the offer was still valid, the customer service woman tara was very nice and said ok we will ship you a front load at no cost. She said normally there is a $110 dollar shipping fee but being as i picked out a front loader that costs about $100 less than what i paid for the top loader she said the would waive it, so i pay ZERO for a brand new machine and the pickup the old one. I will buy only ge appliances now on.

Post# 724425 , Reply# 12   1/2/2014 at 00:01 (3,765 days old) by toploader1984 ()        
Ge

 ''Your repeated links are getting OLD'' That wasn't very nice.

Post# 724433 , Reply# 13   1/2/2014 at 01:21 (3,765 days old) by alr2903 (TN)        
frugal

 No offense to anyone. I post like I am paying by the letter and link. I Conduct myself as I would in Robert and Fred's living room.

Post# 724434 , Reply# 14   1/2/2014 at 01:23 (3,765 days old) by nmassman44 (Brooksville Florida)        

nmassman44's profile picture
That is amazing that GE did that for you. They really are stepping up to the plate and standing by their products like that. GE is all I buy now too. I love my new GE gas stove and the dishwasher we installed in the tenants apt is working out very well. That dishwasher cleans up a storm, and my stove has the best baking oven I have ever used in a gas range. Temps are spot on and the bake mode uses the broiler as well to balance out the heating. Convection baking produces the best cakes and cookies by pulsing the fan on and off at low speeds.
My GE Profile dryer has performed flawlessly since we got it. Very quiet and drying is fast and even. High temps dont fry the clothes and it never overdries the loads.
Lets us know when you get the frontloader and what you think!

Post# 724474 , Reply# 15   1/2/2014 at 07:25 (3,765 days old) by logixx (Germany)        

logixx's profile picture
Besides the weak rinse agitation - how did the top loader perform? I see it has recirculation? How did it clean? Cycle times? Roll over? Did you try the smart dispense? Tell us moe about it, please! You were the only one on YT to upload (non-commercial) videos of it.

Alex

Post# 724475 , Reply# 16   1/2/2014 at 07:26 (3,765 days old) by logixx (Germany)        

logixx's profile picture
And didn't you get the matching dryer as well?

Post# 724550 , Reply# 17   1/2/2014 at 15:38 (3,765 days old) by estesguy (kansas)        
Samsung?

 This GE machine looks very similar to a Samsung model that's out there. I wonder if this model was made by them for GE. I know GE has let Samsung make a few of their French Door refrigerators as well. Does it say "Made in Korea" on the model sticker?

CLICK HERE TO GO TO estesguy's LINK
Post# 724574 , Reply# 18   1/2/2014 at 18:23 (3,765 days old) by imperial70 (MA USA)        

IIRC the GE washer states that it is mfg in Appliance Park, KY.


Post# 724593 , Reply# 19   1/2/2014 at 19:31 (3,764 days old) by toploader1984 ()        
Ge

 The machine cleans great, rollover is great, the smart dispense works great too it mixes the detergent with water before it is dispensed, i got the dryer too, i love the dryer! It dries a load of towels in 30 min

Post# 724599 , Reply# 20   1/2/2014 at 19:47 (3,764 days old) by toploader1984 ()        
Ge

 Another video, caught it at the end of the wash phase, it switches to a low agitation speed at the end to help distribute the clothes evenly before the spin.

CLICK HERE TO GO TO toploader1984's LINK
Post# 724620 , Reply# 21   1/2/2014 at 21:09 (3,764 days old) by logixx (Germany)        

logixx's profile picture
Thanks for yet another video! :) Does this model also have the steam feature? What does it do?

Post# 724659 , Reply# 22   1/3/2014 at 03:03 (3,764 days old) by toploader1984 ()        
Ge

 Yes it has steam, even before the sensing begins it does a hot water line purge for about one min while the drain pump is draining, then the pump turns off and the tub rotates to saturate the clothes, the water shuts off and the internal heater turns on and the tub keeps rotating for about ten minutes, the wash cycle then goes into regular program after ten min

Post# 724666 , Reply# 23   1/3/2014 at 04:18 (3,764 days old) by beekeyknee (Columbia, MO)        

beekeyknee's profile picture
Rick,

Corporate chicanery. You had me LOL on that one. Excellent use of the English language.

Brian

p.s. And French, as I study the etymology.



This post was last edited 01/03/2014 at 06:29
Post# 724780 , Reply# 24   1/3/2014 at 17:02 (3,764 days old) by mtn1584 (USA)        
WASHMAN.......

 PLEASE KEEP POSTING YOUR VIDEOS! My AWN542 is gonna be five years old this year, I bought my mother one, and talked my brother and sister into buying the same washer and dryer as my mother and me. Quality speaks for itself....$789 FOR A WASHER NOW THAT IS REPAIRABLE AND WILL LAST YEARS that comes with the longest warranty in the industry, or $1000.00 an oversized bucket full of plastic parts that washes with a teaspoon of water with a one year warranty. I hate GE, and I used to be the biggest GE fan in the country, all I would buy was GE. My reasons are political...I will not support any company that has ties to the current administration...ie the CEO of GE is a jobs czar?? Anyway the Whirlpool family of appliances will do just fine in the kitchen, and in the laundry room it is Speed Queen!

SPEED QUEEN FRONT OR TOP LOADERS, make a smart investment, not a mistake! I think I just came up with Alliance's new advertising campaign!
MIKE

Post# 724813 , Reply# 25   1/3/2014 at 18:36 (3,764 days old) by washman (o)        
Thanks for your support MTN1584

 Going against "trends" can be a tough, thankless job but someone has to do it. Since I have no wife or kids, I figured might as well!

Speaking of trends, I see more and more youtube vids of extremely pissed off consumers venting over their HE TL or FL broken after 1-3 years of use. While this is anecdotal at best as far as pure research goes, it is refreshing to see posters on u tube stating they are looking for a used old school TL or a new SQ. It is just a shame they bought the hype about "new" technology and the supposedly "feel good" miniscule water use only to discover a rash of problems they never even thought of. And the fact a great many are acting as unpaid development engineers after paying upwards of 4 figures is really an insult.

Nevertheless, I do appreciate advances in technology.........when it makes sense. I have been in IT for nearly 20 years now so I know a thing or two about technology. And some of the advancements are almost mind boggling.

But in the laundry room, I am not at all convinced that steam, eco wash, sani-wash, and the like are of any useful value. Nor do I believe we need to "sanitize" our laundry lest we risk bacterial contamination and sickness. After all, Granny used her Maytag wringer washer on the front porch or on the back of the house with wood stove heated water. My dad grew up in S. Indiana this way and with 5 kids in the family, no one got sick from laundry. In fact, he knows what a "2 holer" means. I will leave it to the reader to figure that one out!

When one looks at the constuct of garments that are machine washable, what is the most common component?
Cotton. And has been for years as we moved away from the "polyester palace" of the 1970's. Mercerized cotton dress shirts or polo shirts are a bit like poly as they can and do wrinkle severely but they are still all cotton.

So why are bath and kitchen towels constructed from cotton? Because it absorbs water! Even an elementary school kid can figure this one out. So, following along here, if the vast majority of garments are cotton and cotton absorbs water (how much in relation to the weight of the garment I have no idea) then why oh why are we being force fed this absurd notion that we can use less water and somehow, due to the mis application of technology, STILL have clean laundry?

We can't. As are many youtubers figuring out albeit the hard way.

Then add the longer cycles along with special "cleaning" cycles and I really do wonder what in the world is going on here? Never, in 14 years of use, did I "clean" my GE profile, plastic basket and all, and nor do I plan to "clean" the SQ. Well the outside and top of course but I will never buy some Affresh or whatnot and waste time and water "cleaning" the SQ. Never.

Now I could accept all of this if either of two conditions were met:
1. the free market demanded it...........or
2. It was put to a voter referendum.

In either case, it is an example of the people wanting this change, not a collection of pencil pushing, unelected, never held accountable bureaucrats pushing this nonsense on us with no recourse. Throw in some rather dubious marketing and you really have the makings of a thought control situation here and a lot of unhappy launderers.

But there are benefits. SQ contacted me privately via FB asking for my mailing addy. I wrote back, asking why. Well, due to my positive affirmations of their product, they wanted to send me some branded merchandise. Along with that, I also got a handwritten thank you card from their VP of sales for advocating their lineup of TL machines. I posted some pix in a thread, can't recall which one though.

So is SQ the best TL ever? That naturally is up for debate. Is it the best machine out there now? I believe so when one applies logical criteria with regard to laundering. Notice I said "logical". Not feel good wishy washy (no pun intended) feelings about saving the planet. Not because GMA and CR told you so. Not because you feel compelled because the government, for reasons that defy logic, mandates you use less water when there is no credible evidence to support such a claim in the first place. But when you come right down to it, SQ is simply the last of the old school machines that served us quite well for decades and no one bitched about hour long cycles or having to use special HE detergent when cheaper Rinso or Oxydol was still available. And those machines were built to last. I'm talking about the old Maytags, GE, Frigidaires, Norges, Kelvinators and the like. I get a real kick watching one of those oldies on youtube sloshing away, doing justice to dirty laundry. I really feel proud of the chaps on here that salvaged an old horse from the junk pile and restored it to pristine condition and use them on a daily basis. And I dig spin drains!

Now if I can only find out where the missing 30 degrees of agitation stroke is on my AWN542, all will be right with the world.

Below is one of the first vids I took of the SQ in action. Check out that massive tub indexing action!

CLICK HERE TO GO TO washman's LINK
Post# 724822 , Reply# 26   1/3/2014 at 18:56 (3,763 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        

Ok, I get your point, washman, but I ahve to say one thing:
There is a way to clean clothes as well as earlier, while still using about 40% less water and thus, less energy.
See, I live in Germany, and we always had frontloaders.

Now we take a washer, manufactured 30-40 years ago. Like a Miele: Did 5kg of laundry in 1h, at 60°C using about 150-170l and 1.5-2 kwh of energy.
The results: Sparkling!

Now, jump to a point 20 years later, Mieles still hold 5kg, but they used like 90l and 1.2-1.5 kwh, detergents developt further, cycle time just 20-30 min more.
Results: Still sparkling.

Now we take a Miele made 2005 (indeed, arround 2004-2007, the less energy and water, more capacity trend started). The washers now used 50l on the standard cycle, 60l with Water+ (which was used in most households I know) and about 1kwh. Time clocks in at 2h.
Results: Still sparkling!

And now, the latest thing in technology: Our Panasonic NA148VG4. It uses, ugh, roud about 80-100l and 1.2-1.4kwh of energy for its 8kg load and takes roughly 2:40h.
Results: AS SPARKLING AS EVER BEFORE!!!

Ok, and now the point: We still use the same cycles! We don't use ECO on normal loads (which would save up to 5 liters each kg), we still wash at 40°/60° and still rinse 3 times and still use powderd detergent and still don't overload our washers and still use citric acid evry 4 months at 95° in the washer and still care about them.

The trick is: Knowing how to use, how to care and how to buy a washing machine.

Post# 724842 , Reply# 27   1/3/2014 at 19:32 (3,763 days old) by washman (o)        
You make some good points henene4

 But I noticed one thing in each of your examples: The wash time gets progressively longer.

Sorry, but I would rather spend time doing other things than waiting for the wash to get done. I have a crazy work schedule that involves both split and shift work; I simply cannot fathom setting aside a huge block of time for laundry. Some days, I do two loads because I'm out of wearables. Thus, I am willing to trade higher energy use for faster wash times. Perhaps when I am retired or independently wealthy, whichever comes first, sure, I will accept longer wash times.

Nevertheless, had Miele still offered the 4840 (I think this is the right model), I would have bought that unit but my local Miele dealer said they stopped shipping them to the US and the replacement model was much smaller. That was a deal breaker. And a sad one also because I researched the hell out of Miele and found them to be built like a Tiger tank with no regard to asinine penny pinching so commonly found in US appliances.

Post# 724950 , Reply# 28   1/4/2014 at 07:10 (3,763 days old) by qualin (Canada)        

You know, I'll say one thing...

Even though conventional top loaders use so much water, the one thing I can really appreciate is that they get the job done fast.

My 2003 GE TL machine completed a cycle in about 25 minutes. It used 180 Litres of water during a cycle. That's almost considered obscene these days, isn't it?

In comparison, my Huebsch front loader completes a load in about 40 minutes, which is still pretty fast, but it only uses about 80 Litres of water instead.

This type of thread is a very common thing you guys are going to see on here. Someone will get disillusioned with their TL/FL HE machine and they'll come here looking for suggestions.. and of course, everyone is going to suggest Speed Queen. The poster will replace their washer with a SQ and they'll be happy.

I wish Alliance all the best. If things keep going this way, they'll eventually push all of the rest of the washer/dryer manufacturers out of business, unless they re-think their strategies and learn a thing or two from them.

Post# 724952 , Reply# 29   1/4/2014 at 07:21 (3,763 days old) by washman (o)        
FWIW Alliance

 has expanded production facilities twice in the last 3 years or so. One expansion was for small frame washers, aka domestic. That would suggest that demand for their TL machines is really soaring.

What I would like to see and I know this is 100% wishful thinking, is a return to the days when we had multiple independent manufacturers of washing machines. With so many mergers, buyouts, acquisitions, etc, there really isn't much difference in machines these days.

http://www.ebay.com/itm/1975-vintage-ad-...

Ok, forget this is an old SQ ad but look at the small print on the bottom. It reads in part "...........the makers of 18 leading washers......" Imagine the choices, I mean real choices, the consumer had almost 30 years ago! Norge, Easy, Blackstone, Hamilton, AIMCEE, Kelvinator. Wow! Each machine with its own nuances and quirks. Not badge engineered clone machines like today.

Ah the good old days............

Post# 725102 , Reply# 30   1/4/2014 at 19:49 (3,762 days old) by toploader1984 ()        
Ge

 Washman you are right! Brands mean nothing anymore! A good example is the whirlpool corporation, how many brands have they aquired now? Close to seven or more?

Post# 725104 , Reply# 31   1/4/2014 at 19:51 (3,762 days old) by toploader1984 ()        
Whirlpool

 Whirlpool, maytag, amana, roper, crosley, kitchen aid, even in with sears, rca, did i leave any out?

Post# 725114 , Reply# 32   1/4/2014 at 20:38 (3,762 days old) by washman (o)        
I think you covered it toploader1984

 Similar to when WCI gobbled up Kelvinator, Westinghouse, Frigidaire... Gibson, Tappan.

I chuckle when I hear people say, boy Sears makes great tools. Uh, no they don't. Actually Sears USED to sell great tools when Dahaher supplied the Craftsman line but not anymore.

Or one of the very few instances when I set foot in SprawlMart and overheard some sheeple........oh wow, honey look, GE is back making fans again! Curious, I flipped the box over and said, dist by Walmart Stores, Bentonville Ark. And of course, the fan was made in China. Big surprise eh? Little secret, GE got out of the small appliance biz in the 80's when Neutron Jack Welch said be either #1 or #2 or sell the business.

Or if you ventured into one of your local BIG BOX stores, Lowes in this case, you'll see GE branded holiday light bulbs. GE hasn't made its own holiday light sets since Jimmy Carter was president. But the name lives on.

Brand names IMHO don't carry as much weight as they once did. Not when the vast majority of stuff is made by contract factories in the Far East for the lowest possible price. Nevertheless, Harvard and Wharton continue to churn out "brand managers" like tubes of toothpaste. I recall GM once hired a guy from P&G to "manage" 5 car divisions. Seemed he thought selling a Pontiac was the same as selling a jug of Tide. We all know how well that worked!

Cub Cadet used to be a stellar piece of equipment. Well it was until MTD picked it up from IHC for a song. For a while, MTD left well enough alone. But over time, they cheapened it down so it could be placed in your local BIG BOX. Save for the yellow and white paint, it is no more the mower than a no name MTD sold at Tractor Supply. Go look at Bolens, Gravely, White, and Troy Bilt. Or better yet, take a close look at the Ariens front engine riders. Notice the ID tag on the back? See where it says Spartanburg SC? Yup, AYP American yard Products makes that, not Ariens.

Honestly, how many people are fooled when buying a Maytag these days when under the hood, it is a Whirlpool through and through?

Fact it, most sheeple could simply care less. And manufacturers know this and capitalize on it big time.

Post# 725156 , Reply# 33   1/5/2014 at 06:38 (3,762 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
More Whirlpool: Inglis, Estate, Kirkland, Bauknecht, Brastemp...

Post# 725157 , Reply# 34   1/5/2014 at 06:41 (3,762 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
and Admiral.

Post# 725170 , Reply# 35   1/5/2014 at 07:51 (3,762 days old) by alr2903 (TN)        

Amana is also in WP's crown, sorry if I missed that in the posts.

Post# 725680 , Reply# 36   1/6/2014 at 22:54 (3,760 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
WP Brands

 combo52's profile picture
You left out one of WPs current top brands, JennAir.

Back to the original thread topic,

As an appliance sales and service professional GE does have good customer service in many cases, BUT I have not seen ANY GE laundry appliances built since about 1995 that were durable, many perform very well and get good initial consumer ratings, but none are very repairable or offer long term durability.

Like it or not Whirlpool is still the world leader in home laundry appliances.

The very best washer for long term durability and economical repair are Speed Queen
Front Load Washers. SQs TL washers are good buys with decent performance, but are old fashioned in construction and performance. I believe the SQ TL washers will be about average in repair rate over their life span and most people will either get tired of them and replace them or they will be replaced when they have problems with the aluminium transmission or have main seal or bearing problems. SQ TL washers are not built for easy or economical repairs to the drive system, so few will likely ever get repaired.

John L.



Post# 725693 , Reply# 37   1/6/2014 at 23:54 (3,760 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        
Jenn-Air

 foraloysius's profile picture
I know about Jenn-Air, but their washers weren't the same as Whirlpools, were they?

Post# 728653 , Reply# 38   1/18/2014 at 23:17 (3,748 days old) by toploader1984 ()        
Ge

 Here is the new washer

Post# 728681 , Reply# 39   1/19/2014 at 06:13 (3,748 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture
Congratulations! Fits perfectly in that space. What model is it? Be sure to give us a full review of its performance. Is this your first front-loader?

I see you've tried Tide Pods. Are you having any oversudsing issues? They clean well, but sudsing is unpredictable in softened water.

Post# 728954 , Reply# 40   1/20/2014 at 01:04 (3,747 days old) by toploader1984 ()        
Ge

 I have no problem with pods, in fact the water in the wash is comparable to henkel persil, zero suds, must be your softened water, this is my second front loader, i had a 2007 lg, the one with the rear control panel like the speed queen has with their front loads


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