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Thread Number: 50595
Speed Queen Warranty on transmission is 15 years now |
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| Post# 728292 1/17/2014 at 10:25 (3,745 days old) by washman (o) | ||
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per their Facebook page! wOOt! | ||
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Post# 728293 , Reply# 1 1/17/2014 at 10:43 (3,745 days old) by kb0nes  (Burnsville, MN) |
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Marketing... | ||
| Post# 728296 , Reply# 2 1/17/2014 at 11:14 (3,745 days old) by washman (o) | ||
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Longer than any warranty by any other manufacturer for sure! | ||
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Post# 728298 , Reply# 3 1/17/2014 at 11:34 (3,745 days old) by paulg (My sweet home... Chicago) |
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The 10 year warranty saved my butt
Hey, I bought the Speed Queen largely because of the 10 year transmission warranty.
After about 8 years of good use the transmission locked. They changed the transmission and I only paid labor. I would not discount that warranty especially if you give the unit hard use. It could make the difference between buying a new washer... or not. Personally I think a 15 year transmission warranty has HUGE value, even if the part rarely fails. With a 15 year warranty you are almost guaranteed to keep the unit running for the 15 years as most other repairs are usually economically viable. | ||
| Post# 728317 , Reply# 4 1/17/2014 at 13:54 (3,745 days old) by mrb627 (Buford, GA) | ||
Well...Well...Well... | ||
| Post# 728319 , Reply# 5 1/17/2014 at 14:06 (3,745 days old) by nmassman44 (Brooksville Florida) | ||
Thats awesome! Now if they would only redesign the drive system not to eat belts and be easy to change out like a Maytag was I would be happy. I changed the belt out on my SQ washer yesterday and what a royal pain in the ass it is. The base of the washer was loaded with belt dust and the belt itself was worn down and splitting in a spot. New belt cost me $23 and it is what the doctor ordered to get the washer back in top performance. I had noticed on the base a yellowish substance that looks like oil but everything else looks ok.
So an hour later I had a new belt in place. With the Maytag...2 mins tops. | ||
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Post# 728341 , Reply# 6 1/17/2014 at 16:09 (3,745 days old) by Yogitunes (New Jersey) |
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Mike....why did it take so long to change the belt on your machine?....
if this were a Raytheon 2 belt, I could understand... but on these, first the pump comes off and slid out of the way leaving the hoses intact....then wrap the new belt around the motor, and then the tranny, and pull back the tensioner and slip over that....it should have been rather easy, has something changed on these designs? | ||
| Post# 728350 , Reply# 7 1/17/2014 at 17:25 (3,745 days old) by nmassman44 (Brooksville Florida) | ||
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I thought that as well since the pump is attached using clips. The manual I have said to take 4 bolts attaching the motor bracket to the outer tub and "milkstool" and unclip the motor harness. Then I took the hoses off the pump, pulled the belt off the transmission pulley and moved the motor out. The clips I was hoping would have made my life easier but the way they are bent up into the pump housing I couldn't get my screw driver up in to unclip them. Anyways I got it taken care of. Now I need to open it up again and pull the tension spring the way I was told to get better clutching or replace the spring with another spring.
The new belt made a world of difference, agitation is back up to speed and spin doesn't take as long to get up to speed as well after the water is drained away. | ||
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Post# 728380 , Reply# 8 1/17/2014 at 19:49 (3,744 days old) by combo52 (50 Year Repair Tech Beltsville,Md) |
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YAY For The longer Warranty, BUT
Historly the products with the longest warrantys are usally among the most troblesome.
As I have discussed before the SQ TL Washer transmission is far from the most durable design I have seen, it has aluminum gears that wear into the aluminum housing and they have seal problems both top and bottom. Belt changes on the current SQ TLers are more difficult than the earlier Raythron 2 belt system, while you don't have to remove the motor now it is probably easier to do so, overall I would rather change the belt of a full sized WP built BD washer. The real gem in the SQ laundry lineup are their Front Load Washers, of the core group of washer lovers [ here at AW ] and my appliance repair buddies we all have the SQ FL machines,and while we have sold almost two hundred SQ TL washers, I will certainly never have one in my home laundry room. | ||
| Post# 728448 , Reply# 9 1/18/2014 at 02:07 (3,744 days old) by arbilab (Ft Worth TX (Ridglea)) | ||
If SQ eats belts and is harder to change than WP, that knocks it WAY off my list. The once I changed a WP belt cost me a month worth of expletives cursing the ass who designed it. And WPs DON'T eat belts, to speak of. MTs do but all you have to do is lean the thing on its back legs.
Of course none of this is apparent to yer average idjut who walks into an appliance store. Quoting a line from Airplane, "that's exactly what they'll be expecting us to do". I dunno how pertinent this is, but the only recent industrial laundry I'm familiar with (hotel, last 4 years) had Unimac/Raytheon/Alliance and Wascomat machines. Guess which ones were always broken and which never was. IMO, Alliance is the new White Consolidated. Your laundrage may vary. | ||
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Post# 728479 , Reply# 12 1/18/2014 at 07:08 (3,744 days old) by Frigilux (The Minnesota Prairie) |
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It's sad to see front-loading Speed Queen washers near the bottom of the ratings in Consumer Reports. This is due to the cleaning score, which is rated as only "Good," and the freedom from vibration score---which is even lower---at "Fair." Other scores (in energy/water efficiency) are much better.
True to its roots as a commercial washer, the choice of cycles and flexibility within them is very limited. It also lacks an internal water heater, which is a deal-breaker for me when it comes to front-loaders. A big load of my ridiculously stained kitchen whites wouldn't stand a chance of emerging completely clean in a SQ, with its relatively short 60-minute cycle. Having said that, most other loads I wash are lightly-to-moderatly-soiled. The SQ would do just fine with them. If SQ would offer a Sanitize cycle (not for sanitization purposes, but to provide a stain-removing long, profile wash for aforementioned loads of kitchen whites) I would get one in a heartbeat. As for issues with vibration, my laundry room has a concrete/cement floor, so I doubt there would be problems in that area. This post was last edited 01/18/2014 at 07:27 | ||
| Post# 728488 , Reply# 13 1/18/2014 at 07:36 (3,744 days old) by mrb627 (Buford, GA) | ||
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Kitchen Whites I don't have a problem getting kitchen toweling white with the speed queen front loader. I use the hot flush method of getting the machine started with as hot an internal temperature as possible. Then I time the wash portion and at 15 minutes, I turn the cycle selector to off. Then wait another 15 minutes to soak. Finally, I return the machine to the regular cycle. This gives the machine 54 minutes of wash water exposure. I generally only use a 1/4 cup of bleach if I have been preparing poultry in the kitchen to kill bacteria and it is introduced in the first rinse. No fabric softener in the kitchen toweling as it leaves a film on dishes and glassware when drying up.
Malcolm | ||
| Post# 728505 , Reply# 14 1/18/2014 at 08:58 (3,744 days old) by washman (o) | ||
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Actually in my experience products with the shortest warranty prove to be the most troublesome. | ||
| Post# 728545 , Reply# 15 1/18/2014 at 13:10 (3,744 days old) by nmassman44 (Brooksville Florida) | ||
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Martin its a thing called procrastination...I just kept putting it off and putting it off until I could not stand it anymore! Extraction got so bad that I was double spinning the load and helping the washbasket get going...it was that bad.
I know some love their SQ washers and I do like mine...to a point. Would I buy it again? Nope. In my machine I have a feeling the yellow oil in the base is the washer is from the transmission. I am going to let it run its course and when the transmission goes, or the bearings, which I hear is a nightmare to replace, then the machine will go make a KIA. Then I will replace this washer with a front loader since we are taking it in the shorts with the water bills with the SQ washer. And our water bill is going to go up again. Its not so much the water coming into the house, its the city charging double the amount for sewage costs. My last water bill was a nice plump $280 for 3 months. Before the SQ washer with the evil Maytag Samsung Neppy we were averaging $115 every 3 months. That back in 2009, we got the water bill after having the SQ washer for a bit and I just about had sticker shock. | ||
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Post# 728546 , Reply# 16 1/18/2014 at 13:24 (3,744 days old) by Yogitunes (New Jersey) |
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Holy Cow Mike....thats one heck of a bill....I had that sewer charge when we lived in Princeton, you paid sewer based on what came in, the killer was watering the lawn, or washing the car, that water didn't go into the sewer, and yet charged for it....I used to stick the washer drain out the window to water the lawn, and would wash the car on the lawn as well, although stuff like this was not allowed, you just did it at night time...
I won't tell you what I pay now, you would fall over backwards in your chair....were not monitored here for sewer, its a flat rate, and water is also based on 13,000 gallons(anything over that is 1.50 per 1000 more), which I barely touch..... | ||
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Post# 728588 , Reply# 17 1/18/2014 at 18:08 (3,744 days old) by mayfan69 (Brisbane Queensland Australia) |
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Admirable......but.... It's admirable that SQ are offering a 15 year warranty on the transmission, but it's mostly always the seals and bearings which WILL fail first. It is a sad fact that the average consumer whose bought one of these machines will most likely NOT get the repair done once they've been told how much the repair's going to be.
I'm sure a lot of members (including myself) who've bought one will get the repair done. I'm lucky in the fact that I've been shown by a SQ repairer how to do it and the step be step process involved, but that was seals only, luckily the bearings didn't need to be replaced, which is another harder process again.
And like it or not....SQ did delete a certain part built into the outer tub (for cost reasons obviously) which used to protect the bearing from getting water in it....a 'deflector/water flicker' which was in machines built up to 15+ years ago. Now that's gone, once the seals go, the bearing needs replacing as well. How do I know this?....the machine I fixed still had the deflector in it.
What we're seeing here in Australia, is SQ's that need the seal and bearing replaced are being junked by both consumers and repairers due to the cost of repair.
Leon | ||
| Post# 728606 , Reply# 18 1/18/2014 at 19:34 (3,743 days old) by mrb627 (Buford, GA) | ||
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Unfortunately...
SQ's that need the seal and bearing replaced are being junked by both consumers and repairers due to the cost of repair.
This is happening with all manufacturers across the board, not just Speed Queen. Still, increasing the warranty from 10 to 15 years is quite an impressive gesture. And while the vast majority of SQ TL machine owners will not take advantage of years 10 - 15 simply due to the amount of labor involved in replacement, there is still a percentage of owner's who will use the warranty and be grateful that they have it.
Malcolm | ||
| Post# 728610 , Reply# 19 1/18/2014 at 19:56 (3,743 days old) by brucelucenta () | ||
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All I can say, is that the old one direction rotation, solenoid activated machines were terrific!!! They lasted forever and ever and ever and ever and ever and ever and ever and ever ....................... | ||
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Post# 728614 , Reply# 20 1/18/2014 at 20:08 (3,743 days old) by combo52 (50 Year Repair Tech Beltsville,Md) |
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Older SQ Solenoid Washers
These were rugerd machines and the amazing thing was that they would last almost TEN years in commercial use, BUT I my experience they only lasted about TEN years in residential use due to all the pot-metal parts, I NEVER saw a single dual solenoid single direction motor SQ last into the 80s in either commercial OR home use. They certainly did not generally last as long as MT, WP, KM, and even GE in most cases.
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Post# 728711 , Reply# 22 1/19/2014 at 09:29 (3,743 days old) by Frigilux (The Minnesota Prairie) |
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Post# 728714 , Reply# 23 1/19/2014 at 09:45 (3,743 days old) by mayfan69 (Brisbane Queensland Australia) |
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Agreed! | ||
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Post# 728878 , Reply# 25 1/19/2014 at 19:23 (3,742 days old) by combo52 (50 Year Repair Tech Beltsville,Md) |
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SQ Top Load Washers
We sell the AWN412 every day for $739 including delivery and installation, I dare say the average person walking into a big box store spends MUCH more than this on a new washer and considering it has a real 3 year warranty without paying $119 for a three year service contract [ which really only gives you two more years and lousy service ] the TL SQs are a very good buy.
Now one can make the case that the FLers and the FL stacks are a little expensive, but again when you compare these to the premium priced laundry pairs from Sears, WP, GE and Electroux these still compare very well. | ||
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