Thread Number: 52536
ARE YOU SERIOUS PANASONIC??????? |
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Post# 748229 , Reply# 2   4/6/2014 at 21:00 (3,643 days old) by mielerod69 (Australia)   |   | |
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I tend to shy away from these companies as they don't have a very good reputation when it comes to after sales service. I would not have spent that money on a Panasonic, rather I would've bought a Siemens, Bosch or at a stretch Miele.
Miele have the new 7 kg in the classic design at 849 euros. Solid machine with no fancy bells and whistles. CLICK HERE TO GO TO mielerod69's LINK |
Post# 748313 , Reply# 3   4/7/2014 at 03:42 (3,643 days old) by arbilab (Ft Worth TX (Ridglea))   |   | |
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......but that was the OLD Panasonic, like prior to 2000.
Seems they have lately taken a page from the Dell Computer warranty playbook. Here's a sample: Your laptop quits in warranty. You mail it in to the depot, a contract repairer out for their own profit. The message comes back that "you spilled water in it so there is no warranty" when you know perfectly well that you did NOT. The repairer simply wants to charge you retail for a warranty repair. I run a Dell complaint website. We hear this story (and several others) not just once but over and over. If you wouldn't like Panasonic doing this to you, don't buy Dell buy Lenovo. |
Post# 748765 , Reply# 5   4/8/2014 at 21:39 (3,641 days old) by kitty ()   |   | |
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I've never heard of such a problematic. We have a microwave by them that's 28 years old and the only thing that has broken on it was the lightbulb!!! It still has good cooking power too!!! |
Post# 748981 , Reply# 6   4/9/2014 at 20:10 (3,640 days old) by whirlykenmore78 (Prior Lake MN (GMT-0500 CDT.))   |   | |
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Post# 751479 , Reply# 8   4/20/2014 at 15:55 (3,629 days old) by logixx (Germany)   |   | |
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Post# 751491 , Reply# 9   4/20/2014 at 17:33 (3,629 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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.. even though it is stupid, is that the washer has to have a) a curtain cycle with prewash (AEG) or b) a delicates cycle with prewash adable (all the others)... |
Post# 751498 , Reply# 10   4/20/2014 at 18:31 (3,629 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)   |   | |
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Post# 751515 , Reply# 11   4/20/2014 at 19:37 (3,629 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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... And MediaMarkt redirects us to Panasonic, Panasonic says "Yes, its our business" and MediaMarkt says "As long as Panasonic says that we say that to". And I know the problematic of Bauknecht" |
Post# 751632 , Reply# 15   4/21/2014 at 11:15 (3,629 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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Wyss-Mirella uses an elctro-mechincal main-system either. And as I said, these 2 were my most favorite machines... Just have to find a dealer first and my mum has to decide what she wants to have and so this will take time... |
Post# 751634 , Reply# 16   4/21/2014 at 11:31 (3,629 days old) by lavamat_jon (UK)   |   | |
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How about Beko? Good value for money and offer large capacities as well as delicate cycles with prewash options. |
Post# 751641 , Reply# 17   4/21/2014 at 11:57 (3,629 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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I looked through all Beko manuals on their german web-page and non of them had the prewash set-able on the delicate cycle. Do you know one for sure that offers that? |
Post# 751642 , Reply# 18   4/21/2014 at 12:02 (3,629 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)   |   | |
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Gorenje has a few very cheaply made models. A while ago I was in an appliance store in Germany and knocked on one of those. It sounded very hollow, no insulation at all. And the metal seemed very thin, thinner than a cooky sheet. Don't know the model you are looking at is the same, but check it before you buy a Gorenje.
It's good to avoid Bauknecht like the plague. Too many people complain about these machines, a repeat of the Panasonic drama might be in your future with a Bauknecht. Samsung gets very high ratings here in the Netherlands. I think it is impressive to get an 8.7 out of 561 reviews for a machine under €415.- www.kieskeurig.nl/wasmachine/sams... I know a guy who repairs machines like Bomann and Exquisit. He does it to earn some extra money, but he shakes his head when you talk about the quality of these machines. A lot of them get tossed out on an early age. AEG is not a bad machine. Perhaps not the same quality anymore than it used to be, but they are not bad machines. A good alternative are cheaper machines from Electrolux like Zanussi. |
Post# 751643 , Reply# 19   4/21/2014 at 12:09 (3,629 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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... Is not a topic at this price region. The Samsung is indeed a good price/value. But I know people haveing trouble with such. So, I'll leave the decission to my mum in the end... |
Post# 751651 , Reply# 21   4/21/2014 at 13:24 (3,628 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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... The manual advices to use the prewash on Syntetics for Curtains in the german manual. The actual "delicates" cycle does not allow that. In Germany, we have "Synthetic" and "Feinwäsche" on the Bekos. |
Post# 751874 , Reply# 23   4/22/2014 at 08:37 (3,628 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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@lavamat_jon I'll trust you and checkup some Bekos. But now, I took some photos with my phone. So first, an areal view of the top without top cover... |
Post# 751875 , Reply# 24   4/22/2014 at 08:39 (3,628 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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View on the (broken) controlboard. Actually, under that heat-sink, there is a real processor. |
Post# 751876 , Reply# 25   4/22/2014 at 08:44 (3,628 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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That's the back part of the PCB. The resistor we "broke" is in the top left corner of the picture, left of the big black capacitor above that metall U-shaped plate... |
Post# 751877 , Reply# 26   4/22/2014 at 08:45 (3,628 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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The front-facing side with the cooling-fan in the front... |
Post# 751878 , Reply# 27   4/22/2014 at 08:48 (3,628 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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Not the best picture. The black thing visible against the reflection of the tup is the main UI-board... |
Post# 751879 , Reply# 28   4/22/2014 at 08:49 (3,628 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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The concrete counter-weight... |
Post# 751880 , Reply# 29   4/22/2014 at 08:51 (3,628 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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The suspension-springs mounted to the frame... |
Post# 751881 , Reply# 30   4/22/2014 at 08:55 (3,628 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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... and mounted to the tub. Actually, the dampers are still good but with only these 2 springs alow the tub to swing way to much... |
Post# 751882 , Reply# 31   4/22/2014 at 08:56 (3,628 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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Next, the inlet valves... |
Post# 751884 , Reply# 32   4/22/2014 at 08:59 (3,628 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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The dispenser. Wondering, I've got 2 valves, 2 pipes, 3 compartments and no cabeling going to the dispenser-box... |
Post# 751885 , Reply# 33   4/22/2014 at 09:01 (3,628 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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And, last but not least the pressure-switch. Sealed adjusting-screw. Wonder if it would be possible to use it... |
Post# 751903 , Reply# 34   4/22/2014 at 11:20 (3,628 days old) by lavamat_jon (UK)   |   | |
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Interesting - not much room for manoeuvre for the drum! I can see why you have mentioned before that it is quite fussy on spinning. Am I right in thinking Panasonic have fan cooled electronics?
Jon |
Post# 751904 , Reply# 35   4/22/2014 at 11:43 (3,628 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)   |   | |
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Post# 751937 , Reply# 36   4/22/2014 at 14:14 (3,627 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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... And yes, I guess you're right, Jon. But anyway, my mum just ordered the new washer, but I'm just saying: She was fixed on a IKEA Renling FWM7, but I convinced her not to get it. It'll probably arrive late this week. And I'll have fun with it. |
Post# 752072 , Reply# 37   4/23/2014 at 03:35 (3,627 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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Of course I meant thursday afternoon. (One time online delivery times are stated corectly...) |
Post# 752358 , Reply# 39   4/24/2014 at 11:27 (3,626 days old) by Haxisfan (Europe - UK / Italy)   |   | |
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Henene4, I was thinking about what you said regarding the prewash on the 'Delicate' cycle, and it dawned on me that although this option is not selectable on the dedicated delicate program on most machines, you can still obtain something similar by tweaking the Synthetic's cycle. For example, in my Hoover Nextra, I can use the Synth's with prewash, and by adding the 'Fast Iron' option it will transform the cycle into Delicate, yet keeping the prewash. The main wash might still be too long for a Delicate cycle, so, a further option (time saver) would make it almost identical to a Delicate program.
B.t.w. congratulations for the new purchase... maybe you can include some pictures ;-) |
Post# 752366 , Reply# 40   4/24/2014 at 12:06 (3,626 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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...you hace to guess! Each day new hint and picture. I thought a lot about these work-arrounds but had been scared of them as my grandma has to learn them first. But anyway, thank you, good purchase in deed :D |
Post# 752506 , Reply# 41   4/25/2014 at 01:36 (3,625 days old) by rapunzel (Sydney)   |   | |
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I reckon it's an ASKO. |
Post# 752521 , Reply# 42   4/25/2014 at 03:37 (3,625 days old) by nrones ()   |   | |
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looks like some sort of Beko, but keep posting those pictures, I feel really challenged now! |
Post# 752550 , Reply# 46   4/25/2014 at 09:01 (3,625 days old) by aquarius1984 (Planet earth)   |   | |
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Post# 752554 , Reply# 47   4/25/2014 at 09:45 (3,625 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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Sorry, but no. That would be waaaaaaay too obvious. It right now canceld out an interim spin. But it handels out-of-balance-loads quite well. And the rinsing-procedure is quite good. Not an as big water-hog as the Panasonic. But yet as effektive. |
Post# 752555 , Reply# 48   4/25/2014 at 10:01 (3,625 days old) by logixx (Germany)   |   | |
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Post# 752556 , Reply# 49   4/25/2014 at 10:05 (3,625 days old) by logixx (Germany)   |   | |
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Post# 752558 , Reply# 50   4/25/2014 at 10:13 (3,625 days old) by logixx (Germany)   |   | |
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Post# 752559 , Reply# 51   4/25/2014 at 10:24 (3,625 days old) by hilal93 ()   |   | |
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i'm 100% sure its a rebadged Zanussi, with the old style drum. |
Post# 752560 , Reply# 52   4/25/2014 at 10:25 (3,625 days old) by hilal93 ()   |   | |
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IKEA also sell the awfull Flexidose version with the filter inside the drum, if its not that one you did get.¨ |
Post# 752569 , Reply# 54   4/25/2014 at 11:52 (3,625 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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In its place! |
Post# 752570 , Reply# 55   4/25/2014 at 11:55 (3,625 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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6kg drum. I measured it the same size as the AEG, yet I think it is better measured with 6kg rather than with 7kg. |
Post# 752571 , Reply# 56   4/25/2014 at 11:57 (3,625 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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The new UltimateCare drum. It is indeed rather gentle, but the paddles sit a bit loose in place. |
Post# 752572 , Reply# 57   4/25/2014 at 11:58 (3,625 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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Comparable door size to the AEG. |
Post# 752573 , Reply# 58   4/25/2014 at 12:01 (3,625 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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A nice set of cycles. Most of them go up to 1400rpm, except Delicates, Jeans, Wool and the color-care cycles except the whites. |
Post# 752574 , Reply# 59   4/25/2014 at 12:03 (3,625 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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Display with options. Took all pictures with my phone so sorry for their quality. |
Post# 752575 , Reply# 60   4/25/2014 at 12:04 (3,625 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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The 2 ofset options. |
Post# 752579 , Reply# 61   4/25/2014 at 12:31 (3,625 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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Cycletimes are adaquate and adjustable. The 40°, normal soil cycle with intensive rinse is just under 2h, so perfect in my opinion. If you bot questions, just ask! I'll answer as good as I can. |
Post# 752811 , Reply# 62   4/26/2014 at 02:17 (3,624 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)   |   | |
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Well, congratulations on a new washing machine. I hope it's a better machine than the average Bauknecht, basically it's a Whirlpool. I read about problems with the plastic baffles (the sometimes come loose), with the door lock (doesn't open anymore), the motherboard (total failure) and vibration of the side panels. Keep an eye on those things and call in service as soon as something goes wrong.
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Post# 752819 , Reply# 63   4/26/2014 at 04:29 (3,624 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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I'll guess that if one of these things happens we'll recognize it. I have been surprised about the noiselevel: It is rather silent. Even during the spin it does not sound to loud in any way. It may be noisier than the Panasonic was, but for a price of 340€, it is totaly perfect! |
Post# 752826 , Reply# 64   4/26/2014 at 06:16 (3,624 days old) by rapunzel (Sydney)   |   | |
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..was my second choice. Dammit!!!! |
Post# 752876 , Reply# 65   4/26/2014 at 13:13 (3,623 days old) by frontloaderfan (Merrimac valley, MA)   |   | |
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I'm not clear on one thing: you said neither MediaMarkt nor Panasonic wanted to honor their obligation to you, the customer, for an appliance free of defects and refused to repair the machine. Finally, MediaMarkt offered to replace the machine (free of charge, I assume) or a EUR 60,- refund on a EUR 699,- machine. How is the EUR 60,- refund better than a new machine?
Also, could you not simply claim that since the machine is defective, you should not be obligated to continue paying for it? I'm not criticizing you, I'm just curios... |
Post# 752901 , Reply# 66   4/26/2014 at 14:54 (3,623 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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The 60€ refund are for the damage on the new Bauknecht! Of course, it would be the best thing to get a new machine from either Panasonic or MediaMarkt, but I doubt that would ever happen! |