Thread Number: 53551
Asko W6461 snapped spider
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Post# 759141   5/23/2014 at 17:28 (3,618 days old) by HotpointWMA64 (North Yorkshire)        

I purchased an asko washing machine w6461 with a blocked pump and paid on paypal stupidly as i never thought a machine with a stainless steel drum spider would have a problem with it!
not alot of movement but theres a bit and it bangs when spinning, but i cant find a spider ANYWHERE.
no spares websites sell asko spiders- and thats the ones that actually sell parts for them at all.
Please help me find one if you can:(
thank you in advance





Post# 759142 , Reply# 1   5/23/2014 at 17:32 (3,618 days old) by HotpointWMA64 (North Yorkshire)        

photos will be shared when i get round to uploading them

Post# 759150 , Reply# 2   5/23/2014 at 18:34 (3,618 days old) by dascot (Scotland)        

Where did you buy it from, and have you tried asking for your money back if you weren't told there was a problem?

You could try asking the UKWhiteGoods guys, as Asko make the ISE machiens for them.


Post# 759231 , Reply# 3   5/24/2014 at 04:20 (3,617 days old) by HotpointWMA64 (North Yorkshire)        

Hi, i bought it from ebay and did actually check the machine over before i took it away, silly me thought it was just the drum going back and forth a bit like zanussis do so it was my own error of judgement.
Thanks i will ask them:)

George


Post# 759237 , Reply# 4   5/24/2014 at 06:24 (3,617 days old) by hotpoint9534 (UK)        

I found a parts diagram for a similar model, but unfortunately no separate drum spider is listed. It looks as though you have to buy a whole new inner drum. Would definitely ask at UKWhitegoods though just in case they know any better.

Tom


Post# 759239 , Reply# 5   5/24/2014 at 06:44 (3,617 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Asko

chestermikeuk's profile picture
How do you know its the spider? have you taken it apart?

I would be very surprised if it was - did you transport it on its side or stood up? more likely you have twisted one of the four legs during transit, I would take the lid off (first unplugged) and see if the drum looks centred and in-line and press it down to see if the shocks are okay....


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Post# 759252 , Reply# 6   5/24/2014 at 09:10 (3,617 days old) by gizmo (Victoria, Australia)        

"Not a lot movement but there's a bit and it bangs on spinning..."

I'd be mighty surprised at an Asko having a failed spider.

If the main drum bearing had really badly failed (balls or rollers come out) then the inner drum would bang around on spin.

Also like Mike I'd suspect a suspension strut - failed, or come apart in transit.

Another more weird possibility is a broken strap that holds the drum to the base - if you look at Mike's photo you can see that on top of the four struts there is a flat-ish steel plate, and the stainless steel outer drum sits on that. The drum connects to the base plate with two flat steel straps right over the top of the drum. If one strap is failed the drum will bounce on the steel plate.

Another option is a failed motor mount - Askos have rubber cushion mounts to absorb motor vibration, they can fail. It all depends if what you are seeing is really a loose drum, or just vibration from a loose component (motor, or cast iron stabliliser weight) banging the drum around.

My knowledge of Askos is based on an older model (I have a 12004) but they are more or less the same construction, with more sophisticated controls and circuits on the later models.


Post# 759259 , Reply# 7   5/24/2014 at 10:12 (3,617 days old) by DaveTranter (Central England)        
Snapped spider

If the spider really HAS failed, It should be a 10 minute job for a good MIG welder to repair it. Stainless will weld well, not so for aluminium.....

All best

Dave T


Post# 759275 , Reply# 8   5/24/2014 at 12:53 (3,617 days old) by HotpointWMA64 (North Yorkshire)        

Hi no its definately the spider, the bearings are fine and so are the shock absorbers- it is movement between the drum and tub. I was shocked too and im guessing thats why theres no listing because its so rare. Ill take the drum apart and see for definite and i do know a welder so thank you for all your helpful advice.

Post# 759336 , Reply# 9   5/24/2014 at 18:23 (3,617 days old) by dascot (Scotland)        

If you bought it from ebay and via paypal, you should be able to claim some money back, although I'm not sure whether the onus would be on you or the seller to say whether the issue was there when purchased/collected.

Have you worked on an Asko machine before? If not, may be worth getting a 2nd opinion .


Post# 759403 , Reply# 10   5/25/2014 at 03:35 (3,616 days old) by HotpointWMA64 (North Yorkshire)        

I arent too bothered about claiming money back because at the end of the day i did check it but didnt notice.
Ive worked on alot of machines but never anything like asko, its a very interesting machine and it seems quite simple really i am nearly ready to get the drum out to have a look when i next have some time.

Thanks for your advice and i will inform you all of what happens, and it gives me piece of mind that i can just get the spider welded.

george


Post# 759436 , Reply# 11   5/25/2014 at 09:48 (3,616 days old) by HotpointWMA64 (North Yorkshire)        

I have taken the drum out and it seems where the spider grabs the wedge on the edge of the drum it has come loose, does anyone have any suggestions as to how to make it grip properly again? Im not strong enough to do it with my adjustable grips:(

Post# 759486 , Reply# 12   5/25/2014 at 20:11 (3,616 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        

launderess's profile picture
If you cannot find a separate spider for your Asko washer there is a chance the whole thing is part of one single tub assembly. That is you'll have to purchase the lot and not just the spider.

Post# 759582 , Reply# 13   5/26/2014 at 03:39 (3,615 days old) by gizmo (Victoria, Australia)        

How about a photo?

A picture speaks a thousand words.

It might inspire some useful suggestions.



Post# 759594 , Reply# 14   5/26/2014 at 05:42 (3,615 days old) by newwave1 (Lincoln, United Kingdom)        

newwave1's profile picture
I'd go through maytag uk as I have an Asko made Maytag and parts are available!

Darren


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Post# 759794 , Reply# 15   5/27/2014 at 12:59 (3,614 days old) by fido ()        

Is the spider riveted onto the drum? If so it might be possible to drill out the rivets and replace them with stainless steel nuts and bolts.

Post# 760247 , Reply# 16   5/29/2014 at 13:34 (3,612 days old) by HotpointWMA64 (North Yorkshire)        

Heres a pic all clean and finished. Removed the panel as wasnt my cup of tea. Washes and spins flawlessly, every programme except woool and handwash goes to 95c!!

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Post# 760389 , Reply# 17   5/30/2014 at 08:02 (3,611 days old) by gizmo (Victoria, Australia)        

so how did you fix it?


Any photos of the repair?

thanks


Post# 761174 , Reply# 18   6/3/2014 at 13:59 (3,607 days old) by HotpointWMA64 (North Yorkshire)        

Here is the machine finished and washing.

CLICK HERE TO GO TO HotpointWMA64's LINK


Post# 761696 , Reply# 19   6/5/2014 at 13:40 (3,605 days old) by richardc1983 (Leeds, UK)        
Maytag MAF8805

richardc1983's profile picture
Mine has just come that I bought on ebay and it has a noise when tumbling in the wash cycle and when distributing for the spin. THe actual spin cycle is silent.

The suspension is absolutely fine but I have noticed that there is play in the drum, the drum moves up and down a couple of mm's between the outer drum. Is this catastrophic and is it gonna cost a fortune to get repaired?

How did you fix yours please?


Post# 761699 , Reply# 20   6/5/2014 at 13:56 (3,605 days old) by richardc1983 (Leeds, UK)        

richardc1983's profile picture
Hoping its not this...

www.justanswer.com/appliance/4fi1...


Post# 761700 , Reply# 21   6/5/2014 at 14:01 (3,605 days old) by richardc1983 (Leeds, UK)        
A video

richardc1983's profile picture
This video shows the play in the drum...






CLICK HERE TO GO TO richardc1983's LINK


Post# 761708 , Reply# 22   6/5/2014 at 14:26 (3,605 days old) by richardc1983 (Leeds, UK)        

richardc1983's profile picture





Post# 761709 , Reply# 23   6/5/2014 at 14:27 (3,605 days old) by richardc1983 (Leeds, UK)        

richardc1983's profile picture





Post# 761917 , Reply# 24   6/6/2014 at 13:26 (3,604 days old) by HotpointWMA64 (North Yorkshire)        

hi richard,
its nothing serious at all, its basically just where the spider connects, its a secure connection its just a tiny bit loose, its not coming off any time soon.

Dont worry about it- after fixing mine it didnt take long for the noise to come back and its worse than yours is! it would worry me seriously on any other machine but it doesnt because i know its safe.

Yours is probably still like new underneath, as is mine. :)


Post# 761927 , Reply# 25   6/6/2014 at 14:37 (3,604 days old) by richardc1983 (Leeds, UK)        

richardc1983's profile picture
YouVe put my mind at rest a bit there now. So even if it's loose a bit it won't get worse then? Can I reduce the wear and tear by lowering the spin from 1600 to 1200?

Have you the same machine, yes it's like new when the cover is off and at the front also. I don't think they even do spare drums any more as had maytag service out today before. I've entered a service plan with them for £28.99 a month for a year. First call out which is this one if they can't repair it due to not having the parts or write it off then it will be cancelled.

Wish I had held fire now cos they may come back and have the parts. The display sometimes fades too.


Post# 762202 , Reply# 26   6/8/2014 at 04:08 (3,602 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Errr.....

chestermikeuk's profile picture
If that spider is any sort of loose (having had it confirmed professionally) on a fast spinning drum I would not gamble with it, all that laundry and weight pounding down on the weakest point of contact - dont think I would be taking that risk - get it looked at and sorted by the people who know!!

Post# 762248 , Reply# 27   6/8/2014 at 10:51 (3,602 days old) by richardc1983 (Leeds, UK)        

richardc1983's profile picture
Problem is mike spares are not available for this model any more... As confirmed by maytag and uk white goods and parts are not interchangeable with different models. I even asked if the same size drum ise10 1606w would fit as it's the same drum capacity and litres but they wouldn't tell me. :(

Regards
Richard.


Post# 762325 , Reply# 28   6/8/2014 at 17:37 (3,602 days old) by HotpointWMA64 (North Yorkshire)        

mike i worked as an appliance engineer in a refurbishment warehouse, if you get an asko and look at how the spider is assembled then youd see that it i completely safe. its completely fine its completely different from any normal spider too.

Post# 762341 , Reply# 29   6/8/2014 at 18:51 (3,602 days old) by richardc1983 (Leeds, UK)        

richardc1983's profile picture
Can you give us some more information to back this up, its ok saying that but would be good if you could go into detail as to how it is constructed etc. Why is it different from any normal spider etc.

Post# 762342 , Reply# 30   6/8/2014 at 18:53 (3,602 days old) by richardc1983 (Leeds, UK)        

richardc1983's profile picture
It was yourself originally who came here asking for advise about a broken spider on an Asko but now your saying its nothing to worry about, you can understand why we are confused as you haven't given any info on how you have fixed yours etc?

Post# 762435 , Reply# 31   6/9/2014 at 04:11 (3,601 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Maytasko

chestermikeuk's profile picture
Morning George, you can understand the questions (that you originally asked) I`ve no doubt Asko and other Swedish made washers are different to run of the mill washers just because of their longeivity - your profile says you are 17, and you say worked in an appliance refurb place, unless that was a commercial launderette type facilty machines I doubt many of these would show up in normal refurb units....

The video you posted AFTER your teardown still has the same sound and you mention that above - would be great to see any pics of the internals of your Asko washer refurb and see all the different parts including the spider attachment.


Post# 762696 , Reply# 32   6/10/2014 at 08:09 (3,600 days old) by HotpointWMA64 (North Yorkshire)        

I didnt take any pictures as my phone was acting up and as you can understand i was just very excited to get it back together!
Basically, the spider has 4 arms,and the drum has a rim around the back, its quite a thick rim, and the spider hooks round the side of this and there is no screws involved or anything.
the reason there is no spiders to buy anywhere is because they surely must be manufactured like this as there is no way it can be put in to place by hand.
The spider where it grips round the rim had sort of opened ever so slightly over time, and therefore the drum clicks back and forth a tiny bit, its not as bad as it sounds but even the slightest bit of wear will obviously make a big noise as its metal on metal.
One reason i knew it was ok is because it would not move at all, i could not get it back tight again and it would not open up any more. I am 100% confident that its safe its just a little bit annoying and a worrying kind of sound at the most.

Sorry for not explaining this properly before, and mike, yes you are right none of these machines ever came into my work, infact before i dismantled it i spoke to my ex boss about it and i got the impression he had never heard of them.

Overall though, very well put together machines, 4 shock absorbers, 2 (or 3) front panels to the tub and what i believe to be an anti limescale heater.

George


Post# 763051 , Reply# 33   6/11/2014 at 13:36 (3,599 days old) by fido ()        

It sounds like one of the Loctite products might serve to fill the small amount of play between spider arms and this retaining ring, possibly Loctite Bearing Mount 620.

Post# 763080 , Reply# 34   6/11/2014 at 16:49 (3,599 days old) by richardc1983 (Leeds, UK)        

richardc1983's profile picture
Well I bought another one of these machines on eBay... This one there is no issue with the drum. It's newer and I put it through a boil wash and it did ok. However tonight two normal washes one of them it stopped half way through and went back as if I reset the cycle. Then I notice that the water doesn't appear to be getting heated. I could hear the heater working earlier when I did the boil wash.

Post# 763434 , Reply# 35   6/13/2014 at 13:06 (3,597 days old) by zodawash (Lincolnshire,United Kingdom)        
Asko

zodawash's profile picture
I picked up this model a few years back with bearing failure. However when I took it apart there was alot of damage to the spider and I could not get a new spider without the drum.

I decided to strip the machine for parts and ended up making more money than If I'd have sold it fixed up. So turned out well in the end. Nice machines though and quite simple inside and easy to work on.


Post# 763803 , Reply# 36   6/15/2014 at 12:46 (3,595 days old) by richardc1983 (Leeds, UK)        

richardc1983's profile picture
Why do you think there's bearing failure when they are supposed to have a Volvo truck bearing in it? I'm wondering if the 1600 spin causes wear?

How would you tell if it's bearing failure or damage to the failure?


Post# 763804 , Reply# 37   6/15/2014 at 12:48 (3,595 days old) by richardc1983 (Leeds, UK)        

richardc1983's profile picture
I did a software reset which now means the water is heating properly. Been running this weekend with no issues. I've still the other machine in the shed which I might use for spares should I need them.

Post# 763922 , Reply# 38   6/16/2014 at 04:58 (3,594 days old) by hotpoint9534 (UK)        

The main cause of bearing failure is when the water seal surrounding it fails and starts to leak. It's then only a matter of time until the bearing itself fails. This can happen on any size/quality of bearing if it gets wet and corrodes.

Tom


Post# 763982 , Reply# 39   6/16/2014 at 11:54 (3,594 days old) by fido ()        

When bearings fail there is either a lot of up and down play in the drum relative to the tub or there is a notchy feel when you rotate the drum by hand. If ever you feel this notchy movement it is best to remove the belt and check again, as it can be due to a motor fault rather than the drum bearings.


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