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Thread Number: 54907
cancel order on Speed Queen washer and dryer |
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Post# 772734 7/23/2014 at 19:31 (3,558 days old) by maytagmike  (Burlington, Vt) |
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Reaching out to my brothers and sisters at Automatic Washer.Org. I had a customer buy a Speed Queen Washer and Dryer that was to be delivered tomorrow she called just before I left work and said that she wanted to cancel the order, she said the reviews from consumers reports were horrible some of the rateings were as long as five years ago, wanted to get my washing machine family's spin on it. Thanks, Mike
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| Post# 772737 , Reply# 1 7/23/2014 at 19:43 (3,558 days old) by mrb627 (Buford, GA) | ||
I would say... | ||
| Post# 772740 , Reply# 2 7/23/2014 at 20:00 (3,558 days old) by sunshine32 () | ||
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What is your policy? Do you allow customers to cancel like that? Is there a fee? Tell her to come read here. That's how I made my decision. | ||
| Post# 772744 , Reply# 4 7/23/2014 at 20:05 (3,558 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
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| Post# 772746 , Reply# 6 7/23/2014 at 20:06 (3,558 days old) by washman (o) | ||
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Her loss Point her to some youtube vids, I have about a dozen of this stellar machine in operation. | ||
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Post# 772751 , Reply# 7 7/23/2014 at 20:16 (3,558 days old) by gansky1 (Omaha, The Home of the TV Dinner!) |
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Wish her well and good luck with her purchase... | ||
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Post# 772752 , Reply# 8 7/23/2014 at 20:20 (3,558 days old) by Frigilux (The Minnesota Prairie) |
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 Actually, she should just look at the user reviews at CR's website. They are overwhelmingly positive. The machine scores poorly because it doesn't clean their heavily-stained test load in cool water as well as some HE top-loaders, which have 40-60 minute wash periods (compared to SQ's 14 minutes), it uses more water/energy than HE machines, and it doesn't have the jumbo-sized capacity of some HE machines. | ||
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Post# 772756 , Reply# 9 7/23/2014 at 20:27 (3,558 days old) by Frigilux (The Minnesota Prairie) |
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Post# 772793 , Reply# 11 7/24/2014 at 00:32 (3,558 days old) by tolivac (greenville nc) |
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Customer is an IDIOT!!!Probably just as well-you may not be able to keep her happy-Let her buy some other DRECK from somewhere elese!You probably won't be able to convince her of SQ's better quality and ACTUAL performance.The customer isn't going to get her nose out of her CU magazine. | ||
| Post# 772798 , Reply# 12 7/24/2014 at 01:38 (3,558 days old) by laundromat (Hilo, Hawaii) | ||
When I worked at a local appliance store in Florida,we would post signs saying "No refunds on any special orders." There were a few appliances , mostly built in items, ordered with the wrong dimensions given us by customers. We'd reorder the correct product AND charge a 20%restocking fee along with whatever the difference was in price. That kept us from getting burned.
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Post# 772827 , Reply# 13 7/24/2014 at 06:16 (3,558 days old) by tolivac (greenville nc) |
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The restock fee would make sense if the item was ordered that you don't normally stock-SOMEONE has to pay the return shipping-and then will the distributer take the item back?If not you have to try to sell it to someone else to recover the your purchase and shipping costs. | ||
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Post# 772834 , Reply# 14 7/24/2014 at 07:45 (3,558 days old) by tennblondie78 (Bowling Green, KY) |
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 Sounds to me like she is using that as a weak excuse to get out of a case of buyer's remorse. I would say either she decided she didn't want to spend the money or found something cheaper... Regardless, if she wants a new top loading set, she will be disappointed she didn't buy them. Someone that really puts stock in Consumer Reports reviews would have checked them out before making the purchase... Not the day before delivery. | ||
| Post# 772856 , Reply# 15 7/24/2014 at 10:42 (3,557 days old) by whirlcool (Just North Of Houston, Texas) | ||
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The woman probably hasn't read CR if ever before. She still thinks they are the end all to be all in the way of Consumer Reporting. We know better. I agree with everyone else, she should have checked with us. | ||
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Post# 772912 , Reply# 16 7/24/2014 at 20:08 (3,557 days old) by lotsosudz (Sacramento, CA) |
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A herhoid | ||
| Post# 772987 , Reply# 17 7/25/2014 at 03:32 (3,557 days old) by arbilab (Ft Worth TX (Ridglea)) | ||
The only other person I've heard use the phrase "cast asparagus".
Politely, the shopper in question is malinformed. About her purchase, her data source, and laundering in general. Sounds like she got flimflammed by a banana oil salesman. Worst and most difficult to redeem, she is malinformed about her worthiness at decision making and would almost undoubtedly defend it against the most knowledgeable counsel. | ||
| Post# 773029 , Reply# 18 7/25/2014 at 10:00 (3,556 days old) by danmantn (Tennessee) | ||
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| Post# 773138 , Reply# 19 7/26/2014 at 00:32 (3,556 days old) by scrubflex (bronx, new york) | ||
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Danmantn, are you going to make more videos of your 'White WestingQueen' washer? And, will you let us know how you were able to install the Deep Ramp agitator in your Speed Queen washer. | ||
| Post# 773637 , Reply# 20 7/28/2014 at 18:27 (3,553 days old) by danmantn (Tennessee) | ||
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I will indeed--things have settled down now. I've had a lot of family and work issues going on--so I've been offline for quite awhile. What would you like to see?
I was holding off on how I did the Westinghouse agitator because I wanted to draw a nice picture...never had the time. I'll post the how I did it in the original post. | ||
| Post# 773808 , Reply# 21 7/29/2014 at 14:52 (3,552 days old) by scrubflex (bronx, new york) | ||
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Beautiful and will do. | ||
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