Thread Number: 56381
Speed Queen Front Load AFN50 Washer Review - Long Post
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Post# 786943   10/2/2014 at 23:53 (3,483 days old) by mr_b ()        

I have been lurking here for a while as one of many web sites in researching which washer to buy. And now that I have done so I thought I would pay all of folks back for the good information I have received here in helping me decide by submitting a review. It's long but I hope it helps.

If you are in the market for a new washing machine, the good news is there is a tremendous amount to choose from. The bad news is there is a tremendous amount to choose from. If you are like me you researched the web ad nauseam for what to buy and somehow the Speed Queen front loader has ended up on your short list. Now you are torn between buying the Speed Queen and some other brand, and there are few things that are still driving you nuts about the Speed Queen vs. the "other machine". Things like load capacity, lack of wash cycles, and high cost, but the reliability reputation, commercial laundry pedigree and warranty keeps it a strong contender. To make the decision even more difficult is the very scarce amount of user reviews on the web, and Consumer Reports rates it at the bottom of the front load washing machine list. So now relax and read on for this review is the one you have been waiting for to help you decide, for I too know what you are going through and it is my sincerest hope to help make this decision a little easier.

I am an engineer by profession, which is a curse because I can't even buy a bottle of ketchup without analyzing all of them on the shelf. I have designed equipment that have been to the bottom of the sea and have been launched into space. You probably have a 25% chance that you are using some piece of electronics in your home that I have designed at some time in my 40+ year engineering career. So I know a thing or two when it comes to manufacturing commercial and consumer products and have a good idea about what makes something good.

I'll begin by breaking down the process of washing clothes. There are only three things required, water, soap and agitation. You provide two of these things and the washing machine provides the agitation. In the good old days, women spent a good amount of time agitating their clothes by beating them on rocks by the side of the river. The river provided the water and the rocks. Now we modern folks use washing machines.

There are only two ways washing machines agitate. One method is to fill a tub with lots of water (top load) and employ some device (an agitator) to swirl the clothes around and paddle (agitate) the dirt out of the material. The second way is to get the clothes soaking wet and drop the clothes against some hard object over and over again (front load washer) driving the dirt out of the material. Since I was interested in buying a front load washer to replace my Kenmore top load, this narrowed down my search by 50%.

Agitation - From my observations all front washers agitate the same. They wash by soaking the clothes in soapy water and rotating them in a drum flipping the outer clothes over the top causing the outer part of the load to drop into the drum side wall while the clothes on the inner part of the load rotate and grind against each other. Each manufacturer starts the drum rotations in one direction and then reverses direction multiple times during the course of the wash. This serves to move clothes around such that all clothes move from inside of the clothes pile to the outside numerous times allowing all the clothes to experience the outer beating action during agitation. Some manufacturer come up with variations of starting and stopping the drum rotation, calling it some type of marketing hype but that is all it appears to be. If clothes are dirty, increasing the agitation time is all that is required to get them cleaner. If clothes are relatively clean a shorter agitation time will work. All things being equal, agitation time is the only variable that one has to select to clean clothes. The selection of agitation time is done by selecting your wash cycle. I wish they simply allowed you to set the agitation time rather than choose between wash cycles like "Normal Regular Cotton", "Permanent Press", "Delicate", etc. This would make things a lot more straight forward.

Soap - Soap does two things. First it acts as surfactant, meaning it makes water wetter, and second it acts to break down the various substances that have stained your clothes like wine, ketchup, oil, etc. Since the amount of suds you see has no bearing on how good the soap is working, you are always better off with a low suds detergent in your front load washer because it will prevent soap residue from building up. Hence the reason that front load washer manufactures recommend high efficiency soaps.

Water Temperature - The hotter the water the better the washing action of the water. This means that with hot water you can spend less time agitating the clothes than you will need with cold water to get the same results. Having said this, the soap brand you use can also dramatically affect this relationship of water temperature to agitation time. In the end you will need to experiment and determine what works best for you. Also clothes manufactures have washing instructions located on the clothes tag and this will dictate your wash cycle as well.

Load size - So how big is a load of laundry? There is no standard to define this. Some manufactures rate their machine by volume and others by weight. After pouring over the internet I have come to my own definition of what constitutes a load of laundry based on the inference of the various washing machine manufactures. From this a standard load of laundry weighs 9 lbs. and occupies a bushel basket in volume. A bushel basket occupies 1.244 cubic feet. In actual practice a bushel basket of laundry weighs more like 7-1/2 lbs. but 9 lbs. is what I have concluded looking all the specifications and ratings of various washers manufactures. So if the washer you are looking at claims to be able to handle 4 cubic feet of laundry then you should be able to stuff a little over 3 bushel baskets or 27 pounds of laundry in it. Actually the laundry weight will be more like 24 lbs. The reason weight is part of the load equation is that cloths can be compressed if you stuff a basket and the weight is way to limit overload by stuffing.

So how much clothes can you load into your front load washer and still get good agitation? If you stuff your clothes in tight enough you can probably fit twice the rated capacity, but then your clothes will simply get wet and go around in circles with no agitating action. A front load drum can be fully loaded meaning every square inch of the drum can be filled with loosely packed clothes. Care must be taken to load clothes in such that the only packing that occurs is from the weight of the clothes and not due to the force of your hand loading the clothes. Then as the wash cycle begins, the wet clothes will compress down to occupy 60-65% of the drum volume leaving enough room for good agitation to take place.

How clean is good enough? Once you remove all the dirt and stains from your clothes cleaning longer will only waist time and energy and increase clothes wear.

Now that I have established what I think goes into washing with a front load washer I can begin discussing washing machines. Since I did not care about steam, sanitize, heating water, or allergen cycles this narrowed down the list of available front load washers dramatically. The largest load I ever do weighs in between 14 to 16 lbs. and occupies 2.7 cubic feet which is a little over two bushel baskets. Thus the largest amount of laundry I do in any one wash is just over two loads in volume and under two loads in weight.

Looking at the available washers I initially choose the LG WM3050. This is a basic 4 cubic foot front load washer that yielded a lot of good reviews from the likes of Home Depot, Lowes and Best Buy, but what also came out or these reviews, from those that had issues with LG, was poor customer service and a bunch of consistent nagging problems such as leaking, mold/mildew smell, and bearing and main circuit board failures. In addition I could not get a handle on the longevity of this product. Consumer reports also liked this washer's predecessor but the various forums were a lot less kind to LG and the majority of the few reviews on Amazon were critical. The warranty was also average being only one year. The 10 year motor warranty is a bunch of marketing hype because the failures that I have read about tended to be bearings, circuit boards and seals costing much more to fix than what the machine cost new.

Throughout my internet search the name Speed Queen kept coming up which got me to consider this machine. The Speed Queen front load washers have a load capacity of 2.84 cubic feet or 18 lbs. in laundry weight. This machine just makes it as far as my maximum load requirement. The reviews are almost nonexistent with under a dozen positive reviews on Amazon and the review that Consumer Report gave some 5 years ago rated it at the bottom of the list with a rating of 44 out of 100. The LG got a rating of over 70. What kept Speed Queen in the running was a hard core following in the various laundry forums, the few reviews on Amazon and the good reviews various Consumer Report readers gave this machine rebutting the rating that Consumer Reports gave. Going to Speed Queens website I learned that this machine had a commercial pedigree and used the same internals that Speed Queen put in their Horizon series commercial washer. Their 3 year warranty was unique and was also offered to their commercial customers. Further research indicated that in vended laundry, multi-housing laundry and on-premises laundry use, as told by commercial laundry owners in various forums, these washers go for years without a hiccup used in such places as apartment buildings, dormitories and Laundromats.

Wash times for the LG's using their normal cycle setting can vary from 55 minutes to over 90 minutes and is a function of load size, soil level and water temperature selection and the displayed wash times don't include the time this machine spends calculating the load size. In addition it lacked a spin only cycle. The Speed Queen took 44 minutes, in the regular setting, independent of load size or water temperature setting.

It appeared both washers would do the job of cleaning clothes well and the cost of the LG was $1000.00 less than the Speed Queen, so I was leaning towards the LG. Then I called Speed Queen to ask some questions. The lady verified that the home version of their washer was identical to their commercial washers except for the outer case and no coin box. Doing a comparison of the bearing designs between the LG and Speed Queen, a weakness of many front load washers, seems to justify the claim that the Speed Queen washer is built better. The business end of these washers is the visible drum, made out of stainless steel where the clothes are loaded in and that rotates the clothes during the wash. These inner drums are suspended in an outer horizontal drain tub by a shaft attached to the back center of the inner drum by a three wing spider arm assembly. This shaft goes through a pair of bearings at the back of the outer drain tub to the motor. The outer drain tub of the LG is a two piece plastic assembly where the bearings are press fit into the plastic back. The outer drain tub of the Speed Queen is one piece welded stainless steel. Bolted to the back center of the Speed Queen outer drain tub is a steel trunnion that houses the beatings through which the inner drum shaft passes through to the motor drive wheel. You decide which is better built and will last longer.

The Speed Queen Representative also suggested that I find a laundry mat that had their Horizon series washers and try one for myself. What a shocking idea. Try before you buy. This would take all the guess work out of how well this washer would work. And so I did. I brought my largest load and stuffed it in. I did this multiple times over the course of a month, and this convinced me to buy the Speed Queen AFN50.

Now I don't know how much better the LG would do in comparison to the Speed Queen but at least I knew the Speed Queen would do what I wanted it to do before I bought one. Because the LG agitates clothes from 11 to 41 minutes longer than the Speed Queen I have no doubt that is will clean the dirtiest of clothes better, but then again it may only be wasting energy by washing them longer then needed.

I like that my new Speed Queen ANF50 is a basic and simple washer that cleans very well with only the simple selection of water temperature and load type. It also includes the ability to add an extra rinse to the wash cycle if desired. I like that it can be paused to allow the load to soak a while or re-start a wash cycle that has been running for a while there by adding more wash time before going into the rinse. I also like the heavy duty build quality of the bearing assembly and the no nonsense approach to doing laundry. The machine runs quiet with little to no vibration during the spin cycle and the cloths come out well rung reducing the dry time from my previous washer. As of this moment I cannot comment on the other wash cycles since I have not used them yet and thus I don't know how a queen size comforter will fit, but I may post updates as I learn more. Finally I do highly recommend this washer, but you owe it to yourself to try out a Speed Queen at your local laundry before you buy. That way there will be no surprises. And if you do intend to test one, make sure you are washing in a Horizon series Speed Queen. This is the smallest front load machine they make. Good Luck Shopping!





Post# 786986 , Reply# 1   10/3/2014 at 04:20 (3,483 days old) by laundromat (Hilo, Hawaii)        

laundromat's profile picture
Quite the contrary.

1. Most repairs on LG front, loaders come from user ignorance and abuse.
2. There is a quick cycle(22 minutes) on all LG front loaders.
3. To have a spin only,all you need to do is hit the power button,go directly to the spin speed selector,set the spin speed you want and hit the start button. It goes right to drain and final spin.
4. I'd believe CR before any customers. Most folks who rant about bad appliances and/or bad service are more like the story,"Sour Grapes". They're really mad at themselves for not following simple directions or not buyoling a service contract. I'd rather have one and not use it then to need one and not have it. Id say that at least 80% of the washers I've been able to save from the crushers were dumped due to overloads,oversuds, rust from oversudsing or pouring way too much bleach down the dispenser without measuring, using cold water only, using soap instead of detergent,not checking pockets or mold forming from not leaving the door ajar after use. Slamming the door can cause breakage of the door latch assembly.
No,L G is not perfect but,they do make a great,affordable set of laundry equipment.
Don't,please,don't get me wrng,I like Speed Queen. They're my favorite American brand front loader but,They're costly and small inside. If I was having to fork over $2000 for just a washer,it would have to be quite a bit larger in capacity and have at least a 1200 rpm spin and warm rinse option.


Post# 786987 , Reply# 2   10/3/2014 at 04:25 (3,483 days old) by arbilab (Ft Worth TX (Ridglea))        

arbilab's profile picture
Welcome Steven. Nice work.

A wildly-gyrating load supported outboard of bearings mounted in PLASTIC? Well that explains a lot doesn't it? Does a reservation at the landfill come with the purchase price? (LG)

I can't explain the calculus of the soil/surfactant/temp/agitation/time/wear equation other than empirically/instinctually. Even if the variables are narrowed to 'office soil' vs 'real work'. Or those of us who can still trust our farts and those who can't (like me).

'Speed Queen' sounds like a derogatory term for gay meth heads, but it's the only residential product with roots in commercial (much larger scale than coinop) laundry. Calculus THAT, but at least they know better than trying to support large radial outboard loads with plastic.

I'm 96.4% you chose wisely. Kinda like Indiana Jones and the Last Crusade. Worked for him and Sean Connery. (But then EVERYTHING worked for Sean Connery.)


Post# 786997 , Reply# 3   10/3/2014 at 05:52 (3,482 days old) by mrb627 (Buford, GA)        
LG?

mrb627's profile picture
Been there, done that. The original poster made the correct and most logical post.

Malcolm


Post# 787020 , Reply# 4   10/3/2014 at 08:34 (3,482 days old) by washman (o)        

You made a good choice.

Post# 787267 , Reply# 5   10/4/2014 at 19:39 (3,481 days old) by ea56 (Cotati, Calif.)        

ea56's profile picture
In the original post Mr_b states that there is little to no vibration on the spin cycle. My laundry area is on the second floor, and the subfloor is plywood. I'm wondering if this machine would work for me. While I'm very pleased with my GE top loader, we are in the middle of an extreme drought in California and I feel guilty using so much water for laundry. But the only front loader I would consider is the Speed Queen


Post# 787306 , Reply# 6   10/4/2014 at 22:21 (3,481 days old) by Mr_b ()        

ea56 - My machine is located in the garage on concrete. The installation manual mentions that second floor location may need to be reinforced. I suggest you contact Speed Queen directly and ask them. I found them most helpful and someone always answered the phone fast.

Post# 787337 , Reply# 7   10/5/2014 at 01:07 (3,481 days old) by ea56 (Cotati, Calif.)        

ea56's profile picture
Thanks Mr_b for answering my question. I'll give Speed Queen a call. I have a feeling that it may be OK as I did have a Frigidaire Gallery front loader in this same location back in 1997 and I had no problems with vibration.

Post# 787384 , Reply# 8   10/5/2014 at 09:26 (3,480 days old) by Tomturbomatic (Beltsville, MD)        

I agree that the SQ FL is a good machine. I like their brilliant engineering in the pulse spins with the pump cycling to avoid having the pump air locking and suds locking like the pump on my Duet did. While the extraction between water changes is sufficient for lighter weight fabrics that probably make up the bulk of wash loads, heavier weight loads like towels retain a great deal of water after these pulse spins. This is good for commercial owners as it keeps water consumption for rinses low since more water is carried over from one bath to the next. I have found it more effective to let the machine go through the cycle then reset it for a rinse/spin to do the final rinse on thoroughly extracted fabrics. I wish the agitated portions of the rinse cycles were longer. My machine barely tumbles more than a couple of times after the rinse fill is complete. I suspect that like other commercial front loaders, the timer is not held during the fills. Home machines are not under the time constraints that commercial machines are. My Miele W1986 lengthens the first rinse period to 10 minutes as well as increasing the water level when the machine is programmed for sensitive rinsing and that is after a high speed extraction after the wash. I did slightly increase the water level to where it comes up on the bottom of the door boot.

I mostly wash loads on the Permanent Press setting since it shortens the wash cycle by maybe 4 minutes, but the rest of the cycle seems the same.

I mainly bought mine because I need a large machine to wash my throw rugs that would not fit in the 2 Mieles, the Creda or the top loaders. I use it for other loads and like it. I would buy it again. I wish that it did more to sense and correct off balance loads. Sometimes it has to be stopped and, once the door unlocks, the load untangled manually.


Post# 787428 , Reply# 9   10/5/2014 at 12:46 (3,480 days old) by hvtech42 (New England)        

Good review of your Speed Queen front loader. These are really well made front loaders, I wish I still had mine from my last house. They deserve a lot of credit for keeping the front service access panel unlike the other brands.

Having said that, people seem to like to bash LG, but what is the point of comparing LG to Speed Queen? They are in different leagues. Of course the Speed Queen will be better quality.

The real interesting comparison is LG vs. the other ones in its price range. Whirlpool/Maytag, GE, Frigidaire/Electrolux, Samsung, etc.

Thus far I have seen no compelling evidence that LG is worse than the brands it directly competes with. If someone has enough experience to compare the mechanical designs of these brands and argue why one is better than the other, please enlighten me.


Post# 787528 , Reply# 10   10/5/2014 at 20:28 (3,480 days old) by appnut (TX)        

appnut's profile picture

I just talked with my sister.  The door on their machine leaks--she saw the drip coming down from the door to the floor.  they are going to replace the door.  The dealer is a diamond certified dealer.  But overall they are pleased with the machine. 


Post# 787547 , Reply# 11   10/5/2014 at 22:06 (3,480 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Good Review Steven

combo52's profile picture
I think that everyone should invest in a SQ FL washer, although if everyone did a lot of people would be out of jobs in the appliance industry.

The SQ FL washer is not perfect in all ways and for washer enthusiasts you should probably have other brands of machines as well in your laundry room, but if you are serious about Automatic Washers you need at least one of these machines.

There is NO OTHER washer currently available for home use that can begin to give you the durability and longevity that these machines can give, these SQ FL machines can easily outlast even the best runners up by at least 2 1/2 times, this includes SQ TL washers.


Post# 788582 , Reply# 12   10/12/2014 at 04:36 (3,474 days old) by qualin (Canada)        

I bought my Huebsch ZFN50R (Which is the same as this machine, just branded differently with French labelling) because of these reasons and more. (BTW, My Huebsch actually has a warm rinse option.)

Considering that this company puts three times the warranty of other washers on the market means this company is willing to stand behind their product. That's a "Bumper to Bumper" warranty too, which is pretty impressive. Also considering five times the warranty just on parts alone still makes it very appealing. That may have something to do with why the price is higher.

As far as I'm aware, it's the only "Full Sized" front loader on the market which has metal baffles in the inner tub and a porcelain covered steel outer tub. Other models use a plastic outer tub or have plastic baffles.

Like anything though, this machine does have room for improvement.

To start, I wish they had separate wash and rinse pressure switches, so that a normal low water level would be used for washing and a high water level would be used for rinsing.

Next, I wish they had put in a wash time selector switch. A small load doesn't need as much agitation, while a heavy load might need more. A simple 15/25/35 minute 3-way switch would do the trick. (Or short, normal and long)

It's debatable wether or not a built-in water heater would make this washer perform any better. I personally would like to be able to have a 95 C and a 60 C option with a 240 volt heater using a dryer plug.

My guess as to wether why Alliance limited the capacity of the machine to 3.3 cu.ft comes down to primarily its heavy duty suspension system and the need for the tub to move around in the cabinet. I suppose if they used a less traditional suspension system (ie. Like the ones that LG uses) they could make the tub bigger. However, in saying that, it would have to be battle tested for commercial use.

Other than that, it's a fantastic product.


Post# 788592 , Reply# 13   10/12/2014 at 06:47 (3,473 days old) by mrb627 (Buford, GA)        
New Models...

mrb627's profile picture
Are coming... It remains to be seen which features have been added to this already exceptional machine...

Malcolm


Post# 788597 , Reply# 14   10/12/2014 at 07:32 (3,473 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
SQ FL Washers

combo52's profile picture
Hi Bud, the outer tub in your FL washer is actually Stainless Steel, not porcelain coated steel, SQ does use porcelain coated steel in their TL washers but the TL machines are not expected to last even half as long as the Front Load machines.

Post# 788611 , Reply# 15   10/12/2014 at 09:00 (3,473 days old) by jetcone (Schenectady-Home of Calrods,Monitor Tops,Toroid Transformers)        
I think that is a great idea !

jetcone's profile picture

"To start, I wish they had separate wash and rinse pressure switches, so that a normal low water level would be used for washing and a high water level would be used for rinsing."
I have had the Horizon machine in my apartment for tenants for 14 years now, it is on the 3rd floor of the house and has never been a problem. Only repairs have been a door boot because the tenant washed a belt buckle, and the door lock was broken due to slamming.
MrB interesting piece of research one thing you are missing is the "Sinners Circle" the diagram of all the elements considered in cleaning in the detergent industry today; that will help you in the future:

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