Thread Number: 57684  /  Tag: Modern Automatic Washers
Found the neptune boot cable in the drum...
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Post# 800940   12/26/2014 at 13:24 (3,379 days old) by moparwash (Pittsburgh,PA )        

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Opened it and this was waiting for me...seems like an easy fix...ever happen to anyone else?

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Post# 800999 , Reply# 1   12/26/2014 at 19:55 (3,379 days old) by redcarpetdrew (Fairfield, CA)        

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It's a fun job but not too bad.

Pull the 4 screws holding the dispenser lid Assy on. Pull the 4 screws holding the front panel on. Gently 'roll' the top two upright edges of the front panel outwards to disengage the hooks then the panel will tip out towards you then lift it off the lower panel hooks. You will see two screws holding the top down. Earlier models used metal hooks held by those screws while later ones just had the screws going directly into the top. Lift the top up like lifting the hood on a car.

Now you will see where the boot has a flange that attaches to the front cover. That flange tucks onto the slight lip that's on the cover for it. Once it's in that channel, the wire sits on top of the boot edge and helps retain it in that cover channel. You first need to find the spring that pulls the two eyelets of the cable together and snug.

This is the fun part. You will run the cable around that boot channel and have the ends meet on the top edge more or less. Hook one end of the spring to one eyelet. Now you need to stretch the spring so it will engage the other eyelet. Some people use needle nose vice grips to help pull it all together. I actually used two sections of a metal coat hanger, bent into a small hook at one end and a loop at the other for your hands. While stretching this mess, try to pull towards the cover. If you are kind of pulling away from the cover, the wire and gasket will come undone somewhere along the tub cover then it's back to rethreading the boot wire. Time and patience is the key here. Make sure the boot didn't get torn somewhere when the wire came off. That usually happens due to a weird load rubbing on or grabbing the gasket and pulling hard enough to dislodge the wire. Reassembly is the reverse.

Clear as mud, right? PM me if you need more coaching and we'll exchange numbers and I'll coach you thru it on the phone. I won't even charge you a service call... LOL!

RCD


Post# 801015 , Reply# 2   12/26/2014 at 23:06 (3,379 days old) by Yogitunes (New Jersey)        

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get ready for a lot of cussing, scraped arms, banged knuckles, and pinched fingers....it can be done by yourself, but best to have an extra set of hands.....I have used cable ties to pull them together.....

it can be a bit of a challenge.....and especially since you have a stacked set, you may have to take the dryer off to reach over the top.....

also sometimes helps to take the front cover off of the tub and lay it on the floor to get that boot and spring back on.....then reassemble....

this guy makes it look easy, but that spring is TOUGH....

let us know how you make out.....







Post# 801135 , Reply# 3   12/27/2014 at 18:38 (3,378 days old) by moparwash (Pittsburgh,PA )        

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Thanks for the info!...Ill give it a try and see what happens...too bad this didnt happen during the wash in!

Post# 801145 , Reply# 4   12/27/2014 at 19:32 (3,378 days old) by Yogitunes (New Jersey)        

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yeah....we kind of jinx it that way.....how else do we get invited back?

Post# 801148 , Reply# 5   12/27/2014 at 19:50 (3,378 days old) by moparwash (Pittsburgh,PA )        

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Im planning on one next summer!

Post# 801417 , Reply# 6   12/29/2014 at 11:50 (3,376 days old) by moparwash (Pittsburgh,PA )        
It's fixed!

moparwash's profile picture
What I did to attach the spring was put washers and other spacers between the spring coils, stretch and attach the spring, then remove the washers and spacers between the spring coils..I could not stretch the spring far enough without them..I have a stack unit, though I did not have to remove the dryer....there was a crossbar that the door latch unit attaches to that needed removed...I am bad for not taking pictures of projects since I get on a roll and want to finish the job.. thanks for everyones advice... I hope the boot stays on now!

Post# 805558 , Reply# 7   1/23/2015 at 18:59 (3,351 days old) by fordtech1 ()        

A pair of automotive brake spring pliers would possibly make that an easier chore if you know someone with one.


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