Thread Number: 58045  /  Tag: Detergents and Additives
How do hotels make their linens so fresh?
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Post# 805232   1/21/2015 at 19:21 (2,717 days old) by Dustin92 (Jackson, MI)        

Exactly as the title suggests, How in the world do hotels wash towels and linens to make them so fresh without having really any detectable scent? Staying at a hotel is a very rare occurance for us, but I so look forward to the beds and towels that always smell so clean and fresh, and are always perfect bright white, but I can never replicate the same look or smell at home. They always seem to have an ever so slight bleach smell, but that isn't all, they are just so fresh. I can wash our white towels with bleach, but however much I use always seems like too much, they always look slightly dull, and never smell quite the same. Sure I love getting out of the shower and using a towel that smells of bleach or detergent/softener, but for me, hotel towels are a real treat. Probably sounds weird, but true. I would imagine they use some special cocktail of detergents and chemicals, but what? And would the products be available to get the same results at home?

Post# 805233 , Reply# 1   1/21/2015 at 19:30 (2,717 days old) by andic29 ()        

A friends son works at a resort ranch outside of Tucson and he says they use ecolab most of the time, other times it's other industrial detergents. (I don't find their linens all that impressive) It's generally not available to us mere regular people but some do manage to get their hands on it from time to time.

What hotels are you finding these great linens at? I've only ever found awesome towels and sheets at certain hotels, like the four seasons chain and such.

Post# 805234 , Reply# 2   1/21/2015 at 19:39 (2,717 days old) by Dustin92 (Jackson, MI)        

Well, as of most recently, (last night!) It was a rather junky Quality Inn (not dirty or anything, just a bit run down and dated), the bedding and towels themselves are really nothing special from what I could tell, just a standard cotton/poly blend sheets and possibly cotton/poly towels (were a bit rough), but it is the look and smell that really gets me- they look absolutely brand new spotless and just have a great fresh smell, without being scented. Just clean. Don't really remember the last hotel we stayed at before, had to have been 10 years, but I remembered the smell as soon as I went to take a shower and got in bed.

Post# 805237 , Reply# 3   1/21/2015 at 20:05 (2,717 days old) by andic29 ()        

They probably have a commercial grade machine and detergent that works better than what we can get at home :-/
You should have asked the person at the front desk what was used to wash the sheets and towels! It would be interesting to know. I think I'll do that the next time I stay in a hotel.

Post# 805238 , Reply# 4   1/21/2015 at 20:11 (2,717 days old) by Dustin92 (Jackson, MI)        

I didn't even think to ask, we weren't terribly impressed with the place otherwise, but the sheets and towels were 😄

Post# 805243 , Reply# 5   1/21/2015 at 21:01 (2,716 days old) by moparwash (Pittsburgh,PA - Next Wash-In June 2022!)        

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I have stayed in different Marriott brand hotels for work and they all use WAY too much bleach! I bring my own pillowcase and sheet as not to get bleach scent poisoning!

Post# 805263 , Reply# 6   1/21/2015 at 22:18 (2,716 days old) by Gusherb (Chicago/NWI)        

Everywhere I go the linens and towels just smell faintly of bleach to me, which I can easily recreate at home with some unscented detergent, bleach, and lots of rinsing.

Post# 805279 , Reply# 7   1/22/2015 at 01:06 (2,716 days old) by whirlcool (Just North Of Houston, Texas)        

After spending literally years in hotel/motel rooms most sheets in those places have kind of a paper smell to them. Kind of neutral, and a lot of them have some starch in them!

I also think these establishments start replacing sheets before they start showing any kind of significant wear too.

Post# 805292 , Reply# 8   1/22/2015 at 05:21 (2,716 days old) by retro-man (- boston,ma)        

I have stayed in many hotels all over the U.S. I don't know where you have stayed that has such fresh smelling towels and sheets. I don't ever remember staying in one that they smelled fresh. I find it doesn't matter which ones I stayed in but they usually smell of food. The laundry is usually near the kitchen and the dryers suck the air from the kitchen area and transferred to the laundry. Maybe a motel or hotel without kitchen services may be different. This has always peeved me that they are not smelling fresh.


Post# 805298 , Reply# 9   1/22/2015 at 06:29 (2,716 days old) by arbilab (Ft Worth TX (Ridglea))        

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I briefly worked in a hotel in 2009. Wasn't assigned to the laundry but spent a lot of time there. Big and bigger Unimacs that took turns breaking down, and a Wascomat. Spanish ladies watching Spanish channels; out of the corner of my ear I'd get some of the punch lines. I like the 'transcultural thing' but lately most cultures have put up fences so it's hard to come by outside of say, a hotel laundry.

Yes they use chemistry to which you and I have no access. The machines pump them from bulk containers of detergent, bleach, and 'conditioner' whatever that means. It's some kind of 'softener' since when it injects the water beads on the glass.

Anyhow, the whole operation including its output smells like "laundry". Rather like "original" Tide. No, not the one currently LABELED 'original', the one that really WAS original. You know, the one that smelled like LAUNDRY before marketeers and focus groups got ahold of it.

Post# 805303 , Reply# 10   1/22/2015 at 07:00 (2,716 days old) by kenmoreguy89 (Valenza Piemonte, Italy- Soon to be US immigrant.)        

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What you mean for fresh???

Commercial laundries especially the ones dealing with whites like hotels and such generally use lots of LCB.
I don't remember ever staying in an hotel with towels or bedsheets smelling nicely and feling "fresh" like my home laundry does but a note of bleach and acid..of course not too strong but that is...
Many commercial laundries relies in acidic products to condition better say re-condition textiles that may get hard and dull... "filled" from soda precipations or anyway precipitations and residues from a too basic wash solution and or too hard water...they helps getting what is the natural softness of the clothes eliminating them, being acid they also act as rinse help themselves as they will contrast the basic of the wash solution "left behind" with their acidic nature... Of course some laundries will also use softeners and many softeners often do aid in rinsing the same way acid does, but the use of acids in rinse is used largely and often is the only "conditioner" in these istances as you don't know the people who are going to come in contact with those linens, they might be allergic to cationics or they typically strive to get the clothes free of "resiudes" so without chemicals left that may be a problem for these guests with allergies or whatever special requirements, a "neutral" laundry... acid rinse accomplishes that....some also use de-chlorinations stuff to help in rinsing of the LCB.

This post was last edited 01/22/2015 at 08:14
Post# 805306 , Reply# 11   1/22/2015 at 07:18 (2,716 days old) by tennblondie78 (Bowling Green, KY)        

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Ugh... Hotels skeeve me out. Every one of them, no matter how "high end" they are. I have never noticed hotel sheets being particularly "fresh..." Whenever I stay in one I always end up wanting to sleep in my clothes so I touch as little of the bed as possible. Something about sleeping in a bed that thousands of other people have done lord knows what in just makes my skin crawl...

Post# 805311 , Reply# 12   1/22/2015 at 07:57 (2,716 days old) by DaveAMKrayoGuy (Oak Park, MI)        

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I try not to think too much about hotel linens and the bedding that I sleep in/on... Same goes for the bathing/showering/sink and toilet use...


Luckily I'm usually too tired to really care...  Just enjoy my stay, leave a good-size tip (maybe THAT helps keep your room sanitary, neat and clean!) and check out...!



-- Dave

Post# 805322 , Reply# 13   1/22/2015 at 09:31 (2,716 days old) by Yogitunes (New Jersey)        

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decades ago, I worked as a linen manager for a rental company, and we used the Unimac washers......we bought our product from a place called 'DON'.....which surprisingly is still around....I was able to buy the products as part of our shipment, but otherwise, most things we sold by the case...depending on what you were buying.....more along the lines of Commercial/Industrial products....

the detergents just seemed more powerful than what you could buy in a store....

Hulk....powder detergent

Boost...Liquid detergent/Pretreat....

Sizing....was used instead of softener.....

blind luck found out once when we ran out of 'Boost' before shipment, that Boost was a higher concentrate of Liquid Era.....and worked just as effectively....

just note, some of these commercial detergents/chemicals are potent for a home machine.....worked well in the commercial machines, but we also had two TLers, Whirlpool belt drive and a Maytag.....these chemicals would destroy pumps big time.....I stopped using this stuff at home after watching these repairs as not to damage my machine...

a number of times we got a quick run through to see what sort of setup a hotel had in place...never thought to check out the chemicals they used....usually there were 2 washers and dryers, plus an ironer....


Post# 805326 , Reply# 14   1/22/2015 at 09:53 (2,716 days old) by kenmoreguy89 (Valenza Piemonte, Italy- Soon to be US immigrant.)        

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The sizing is more a preparation for the ironing/mangling, like a sort of starching big for table cloths and sheets.

Post# 805341 , Reply# 15   1/22/2015 at 11:58 (2,716 days old) by Mich (Hells Kitchen - New York)        
Rasies Hand.

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From someone who's done a stunt or do, in Hotel Laundry, I can answer a few questions.

For one thing, nasty, hard to remove stains, like Blood, get a 6 hour warm soak, in Oxiclean. This is a whole lot more effective than sprays like Shout, etc.

If a stain, does not come out, after the wash. The linen is thrown out. It's now unusable, and shouldn't be given to a guest.

The 2nd thing, is the Sheets & Towels and everything, are already practically clean to begin with. By pulling sheets & towels daily, back into the cycle, they simply don't have a chance to get all dingy, and stains set in. This keeps fabrics looking whiter, and brighter overtime.

Home Users, typically wash things like sheets, once a week, if not much longer. So Stains have a much longer time, to set in. Throw in the fact, that americans hate Bleach, and using Hot Water. And we notice sells of off-colour linens become ever so popular.

Hotels. Aren't afraid of using Chemicals. They use extremely alkaline detergent(s). Ones that'd physically burn skin off if touched. Stronger Mixtures of Chlorine Bleach, than watered down crap from the store. And lots and lots of Unlimited, Hot Hot (160, 170+) water.

It's a fascinating cycle.

First Laundry Break/Alki - This is what dissolves the stains, loosening up fabric soils, so they can be washed away by the Detergent.

Detergent - Quick Cycle in typically heavy suds. Helps pull out anything lingering from the break cycle, notably greasy stains, and body oils.

Bleach - The Magic Clorox. This Removes remaining dyes and colors left behind by stains. It oxidises them out of fabric, leaving Sheets & Linens, Bright, and Clean.

All that Bleach, would take a very hard life on the fabric. Aging and weakening it prematurely... However. Hotel Magic comes back into place.

Anti-Chlor, is than rinsed into the Fabric. Killing off lingering Chlorine. Preventing Yellowing, and Eliminating that Chlorine Smell.

This is all followed by a Laundry Sour. Removing any alkalinity to the fabric, making the fabric softer.

Than... they inject a Softener Chemical, along with Bluing. The bluing, makes white fabrics look brighter, while the softener, makes the towels, and sheets, feel amazing. :)


Now comes the more fascinating part. Hotels, never ever, buy "Luxury" Fabrics.

They buy cheap 220tc/300tc (higher end) sheets for there hotels. They go to a cotton supplier, and order in the biggest bulk possible. Everyone loves the sheets, because of the laundering process. However, they still aren't any better than what you already have at home.

The Towels. Are Cheap Too. I know for a fact that Westin doesn't spend more than $4 a towel. :-)

Obviously, you can't replicate the hotel laundering process. (Although, I've came pretty da** close with a lot of determination.) But... I think simply investing in better sheets & towels, and linens. Can make a world of a difference.

And Using Bleach. Buy 8.25% Bleach, and use it. Bleach Bleach Bleach. It's there to re-inspire whiteness. Use it :)

Post# 805342 , Reply# 16   1/22/2015 at 12:02 (2,716 days old) by Mich (Hells Kitchen - New York)        

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If you've got the right connections, you can order anything you want from them ;)

It's all about, who you know. Like, everything else in this world.

Post# 805345 , Reply# 17   1/22/2015 at 12:54 (2,716 days old) by neptunebob (Pittsburgh, PA)        

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I have stayed in many hotels all over the U.S. I don't know where you have stayed that has such fresh smelling towels and sheets.


Disney has nice sheets at their resorts, they just seemed cleaner.  This was at All Star Sports, one of their "value" resorts.

Post# 805349 , Reply# 18   1/22/2015 at 13:31 (2,716 days old) by Mich (Hells Kitchen - New York)        

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When we stayed at the Grand Floridian, they did have wonderful linens. I wouldn't say they had a Bleach scent to them, but, they did have a slight "fresh" scent to them, one I would compare to the scent of.. "Bounce Free". It was light, and not overwhelming. I loved it.

Post# 805355 , Reply# 19   1/22/2015 at 13:50 (2,716 days old) by mrb627 (Buford, GA)        
Every Hotel/Motel

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The linens have a "hey I just came out of a gas dryer" scent to them. Nothing has ever struck me as remarkably fresh, more like cleaned to the bare minimum of acceptable level...


Post# 805359 , Reply# 20   1/22/2015 at 14:13 (2,716 days old) by liamy1 (-)        

I am not so sure,

I find it really interesting, your views on using hotel towels/bedding.

I would NEVER use any hotel towels, whether it be the Hilton or a Motel.

I resent sleeping in the sheets, but of course I have no choice with them.

Towels however, no, never (bring my own).

All those peoples bum cracks and bodily fluids on them, regardless of the industrial strength of detergent they use (yuck).

Not having a go at you at all. I just have never known anyone to use hotel towels or want to use them.

Post# 805372 , Reply# 21   1/22/2015 at 15:47 (2,716 days old) by perc-o-prince (Southboro, Mass)        

When I DO use bleach, I add a little lemon juice concentrate to the fabric softener cup to help neutralize the alkali and sometimes leave a tiny touch of scent. "Extra Rinse" button is always engaged here.


Post# 805378 , Reply# 22   1/22/2015 at 15:58 (2,716 days old) by andic29 ()        

Sorry to take the thread off topic but..

Mich, we are planning a trip to Disney World this fall and will be staying at one of their resorts. I've been leaning towards the Grand Floridian... how did you like it? Is it child friendly or more adult oriented? Did you dine at the Victoria and Albert?

Post# 805401 , Reply# 23   1/22/2015 at 18:37 (2,716 days old) by thor (Buenos Aires)        
Extremely hot water

In the hotel industry linens and towels are washed in extremely hot water, 200F or higher. Nowadays few new water heaters (if any at all!) heat above 160F. If you have a TL just crank your water heater up to the hottest posible setting, wait for half an hour, then flush the hot water line in the laundry room until you get the hottes water you can get, and just then start the TL in a Hot cycle, and do a trial wash. If you have a FL just use the hottest cycle offered by your machine.

Use your best detergent with some liquid bleach.

You'll be amazed at the results!

Post# 805403 , Reply# 24   1/22/2015 at 18:49 (2,716 days old) by whirlykenmore78 (Prior Lake MN (GMT-0600 CST.))        
Institutional Laundries such as those in hotels:

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Typically use MUCH STRONGER chemicals and MUCH HOTTER water than home laundry. Of course the machines can take it as they are all SS. Also the dryers in a commercial setting have a much higher airflow and burner input.

The combination of a stronger washing process and a higher airflow in drying is what finishes the laundry better.

Post# 805433 , Reply# 25   1/23/2015 at 00:33 (2,715 days old) by Michaelman2 (Atlanta, GA)        

whirlykenmore78 is correct, former hotelier here....Ecolab is almost universally used.

Most of the very large properties now send to send all bed linens, table linens, towels and other items to a central laundry that may launder for several properties.

You may have a Hilton, Hyatt, Sheraton, Ritz all using the same laundry and everything is coded to be returned to the proper location/property. Even mid-service hotels are moving towards central laundries.

I will say that years ago when a general manager would also be a resident manager of a property, you learned very, very quickly that the Ecolab detergents, "break/alkaline" "sours", chemicals and bleaches were tremendously active and strong and not to try and use the commercial process for your garments.

I tried to run some white dress shirts in the Milner washer that we had connected to an Ecolab dispensary within our in-house laundry (this was in the early 1980s)

Um, those shirts did not hold up well after a few washings in that type of chemical combination and process. I have always done my own shirts and very seldom ever send anything to the laundry/cleaners.

The process/machinery for a shirt laundry may look similar, however the chemicals are different than for the bedding, table linens etc for commercial use such as a hotel.

Out of all of the properties I managed across the US, I do not remember ever having any other chemical dispensed besides a chemical rep'd or manufactured by Ecolab.

I am betting that someone in our club might know what these differences would be in the chemical composition?

I know at home for whites, I use what I learned from members on this site: a scoop of STTP, Sears Ultra Plus detergent and an Oxygen bleach. I have at times used Chlorine bleach but it is very rare and if I do, I try to use a very small amount of acid (vinegar) to bring the pH down.

Not a fan of fabric softeners for anything especially towels. I really do not like the decreased absorbency that I tend to detect when I have a towel treated with any type of occlusive, catatonic, anionic or other softeners.

Post# 805438 , Reply# 26   1/23/2015 at 01:43 (2,715 days old) by mrsalvo (New Braunfels Texas)        

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I'm very grateful to this thread, it sure has been insightful. Have stayed quite a bit this last year in a hotel, due to family medical appointments. I've noticed that sheets are NOT always spot free, though I think they WERE changed. And like a previous poster stated, I've wondered what exactly what constituted some stains!!! It didn't make me want to touch my skin to the sheets. I NEVER, EVER, use the bed comforters, I've heard those DON'T get washed as often and I believe it as I've never seen them on the dirty linen carts the maids use to make up the rooms. Secondly, towels and wash cloths do get thread bear, meaning LOTS of use. I've thought about bringing my own wash cloths, for sure. The hotel I've stayed a lot in was Drury Inn and Suites, not upscale but certainly not Motel 6 where they would "leave the light on" for one! Lol.
Lastly, be wary of any chairs or sofa's in a room. I'd NEVER sit on one without being fully clothed. I think I don't have to go into specifics here. Lol.
I've wondered how much time, exactly, maids are allowed to have in a room to clean. I don't know if its true or not, but I've heard from reliable sources that two maids per room 20 minutes max. 1 maid 30 - 40 minutes. I guess it varies from hotel chain to chain, but really, who knows.
I'll agree with the comment from Jon about the smell of food. I've noticed that as well, its slight but still there.
Lastly, in any hotel or motel, it seems to me that you get what you pay for. If you stay at a budget motel where they "leave the light on" (and it can be yellow, bug light) or the Ritz Hotel, if I pay some serious money to stay somewhere I DO expect it clean but a Bates Motel....not so much.

Have enjoyed this thread.

Post# 805452 , Reply# 27   1/23/2015 at 06:24 (2,715 days old) by whirlcool (Just North Of Houston, Texas)        

One of the "tricks of our trade" to make sure we had clean sheets when we got into bed was to put a yellow post it note down at the bottom of the bed where your feet go. Just put the date & time on it and stick it in there. If you ever get into bed and find one of those post its in there you knew the sheets weren't changed. On occasion we'd find one of those notes.

A lot of times hotels have special airline crew sections or floors and sometimes the maids will just make the bed, but not change the sheets. Probably because of the ultra low rate the airline is paying them to put up their crews. It's all contracted out once every so often.

Post# 805480 , Reply# 28   1/23/2015 at 09:05 (2,715 days old) by neptunebob (Pittsburgh, PA)        

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Actually, Disney World does all their laundry in 1 central facility so I would think all the linens would be the same whether you stay at a Value, Moderate, or Deluxe resort. 


You guys here must have money if 2 of you are even thinking of staying at the Grand Floridian, Disney's most expensive resort that costs $600 a night.

Post# 805486 , Reply# 29   1/23/2015 at 10:33 (2,715 days old) by mrb627 (Buford, GA)        
Linen Changing

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Very few hotels that I am aware of change linens nightly unless specifically requested. Some probably upcharge for the service as well.


Post# 805596 , Reply# 30   1/23/2015 at 21:34 (2,714 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
Institutional vs. Domestic Laundry Products

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Institutional/professional laundry products differ from domestic on several levels depending upon various factors.

First commercial product offerings come in a bewildering and vast array of chemicals designed to suit particular soils/problems issues.

While there are "one shot" products that resemble Tide (which is sold for professional use), you also have separate builders, bleaches, enzyme, pre-soak, anti-bacterial, anti-grease, breaks, alkaline builders, non-alkaline builders, pH adjusters such as sours, various bleaches (chlorine, oxalic acid, oxygen, etc...), and so forth. These are used according to what is being laundered. That is goods from say a meat processing plant require different formulations than men's dress shirts.

Commercial laundry products can and tend to be highly concentrated and often very powerful. The first is because they are meant for dilution in machines that *start* at 50lbs or even 100lbs and only to up. The next is because cycle times are short and thus products need to be able to hit and run so to speak.

Unlike domestic laundry time in commercial settings is money. The longer a machine is tied up doing one wash means it cannot do another. So you either need more machines to handle peak loads or make the one's you've got work faster. You notice cycle times on even Laundromat machines isn't very long say compared to domestic unit.

You aren't going to get long cycles with starting from cold water and gradually heating to warm or hot and then held for 30 minutes or longer. You'll get very hot to boiling washes held for ten or so minutes to satisfy certain standards for sanitation/disinfection were required, but that is far is it goes. Those machines and that load need to be kept moving.

Commercial laundry also goes through far more changes of water than domestic machines. They also use hotter water, driers and ironers than you could ever get today in domestic use normally. This adds up when done well to a very good and fresh smelling result, but often at the cost of additional wear and tear.

As for the freshness of hotel linens that could be (and often is) the result of various softeners or other scented products.


They aren't only player in the USA commercial/institutional market, but by far the largest it seems. Besides Ecolab you have Johnson-Diversey, and P&G along with a host of others. P&G markets Tide, Downy and so forth in the USA for "institutional" use while across the pond they do the same with Ariel, Lenor and so forth. Henkel as a commercial/professional arm as well. Miele teamed up with Kreussler a well known maker of commercial products.

Ecolab like the others succeed by locking in customers to their various proprietary dispensing systems. After you've spent no small amount of money to have those things installed and stocked up on the chemicals that go with it you are sort of stuck aren't you? Ecolab sends their people to set things up and program the equipment. Often even the owners of laundries aren't told the settings/dilution rates for the products they have paid. If product isn't coming out the way it should the Ecolab rep comes back and he or she will work (hopefully) with the plant to get things sorted.

All that Ecolab products you see on fleaPay and elsewhere are surplus to requirement goods that people need to move on. They've paid for the stuff and Ecolab isn't taking it back so it has to find homes elsewhere. Trouble is virtually none of it comes with directions. That is what the Ecolab reps are for. If you happen to use Ecolab in your business then you are set. Otherwise you are out of luck. Ecolab's reps and corporate will *NOT* provide any sort of assistance unless you are a customer. They also will have nothing to do with domestic users.


Post# 805748 , Reply# 31   1/24/2015 at 15:33 (2,714 days old) by CircleW (NE Cincinnati OH area)        

Speaking of Ecolab, they do have a retail line, which I believe is exclusive to Menard's. I've used the Clean Strike multi-purpose cleaner, and like it very well. Has a great citrus scent. Didn't see any products relating to laundry however.

Post# 806191 , Reply# 32   1/26/2015 at 22:04 (2,711 days old) by richardc1983 (Leeds, UK)        

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I think some of it has got to do with the fact that it's always nice when someone else has done it for you. For example when someone cooks you a meal and your usually the one who cooks all the time you enjoy it more and you sometimes think it tastes nicer when in actual fact your own cooking is probably better.

I love doing the washing but I know what you mean when it comes to commercial laundry , I wish I could replicate it at home. It's obvious they use lots and lots of water which means I now put my machine on high water level every wash cycle with extra rinses. I also add a touch more powder and use a pre wash on every load to ensure the load is dampened down when the main wash comes.

Post# 806665 , Reply# 33   1/30/2015 at 00:25 (2,708 days old) by jkbff (Happy Rock, ND)        

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The three hotels I've worked at all used Unimac Machines, had Institutional Tide, Downy and Clorox plumbed to dispensers. The boilers were all set in the 200 range, the cycles were just long enough and used tons of water.

Being that two of the three hotels were Patel owned, the owners had the machines programmed with 'personal' settings as well so they could do their own laundry since they lived on site.

I will say after reading some of the responses and opinions its amazing we are all still alive given what lurks in hotel linens... :/

Post# 806682 , Reply# 34   1/30/2015 at 06:21 (2,708 days old) by Tomturbomatic (Beltsville, MD)        

I keep my motel slippers in a pocket of the travel bag for wearing from bed to bath and, when driving, carry a can of Lysol to spray down the bathroom before use. If I am someplace for a few days, I put the "no service needed" hanger on the door and do my own neatening.

Post# 807364 , Reply# 35   2/2/2015 at 18:45 (2,705 days old) by nanook (Seattle)        
Hotel Scents

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Back in the day, each hotel chain had their own "line" of chemicals, impregnated with 'its' particular scent, or group of scents, for the very reason folks would remember the scent, and remember it in a positive light.  Holiday Inn's were famous for this.  


Have no idea how much of this exists today, or if the individualized nature of the scents from the past have given way to a 'general group' of scents available to any and all in the hospitality industry.  Scentair, fer instance,  provides just such offerings.


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