Thread Number: 60922
/ Tag: Modern Automatic Washers
Why is my Miele acting like this? |
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Post# 835314   8/6/2015 at 05:26 (3,183 days old) by CandyD10_14X (London, United Kingdom)   |   | |
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Hello everyone.
Right, this morning my mum called me downstairs and told me "something is wrong with the washing machine." At the end of the cycle, all or most Miele's do an anti-crease and at this point the pump should be OFF. I understand after the Final Spin, the machine shuts the pump off, then turns it back on, does a little tumble and at this point should stay off. However my Miele as of today has just begun turning the pump continuously on and off after each turn. I have included a video on my YouTube channel for anyone to see. As can be shown, I am very inexperienced with Miele and would not dare to touch anything on the machine, I am assuming it is a fault with the microprocessor? Or processor of the machine that has causes this. It's so far done it on the Express Wash and Cottons 40ºc cycle, so any help would be appreciated. The machine is a Miele W562 Prestige Plus 6 1300rpm, we have so far had it for 6.5 years (brought anuary 27th 2009) and I believe it is a 2002/2004 model next in line from the Premier 520/500 models. I would prefer to leave this to either a qualified Miele engineer or for someone who can at least identify the problem and knows a lot about Miele. No other problems have yet taken place with the machine. Thank you very much, Brandon. CLICK HERE TO GO TO CandyD10_14X's LINK |
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Post# 835409 , Reply# 2   8/6/2015 at 15:49 (3,182 days old) by CandyD10_14X (London, United Kingdom)   |   | |
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Hi Ian!
Thanks for going to the effort of that, I have concluded it might be a fault with the PCB. Not going to worry much as thankfully it's doing it only at the end of the cycle. However if or once it starts trying to do things like spin full of water or anything then I will have to probably call a Miele engineer or simply replace it. As for the pump, I cleaned it out about 2 or 3 weeks ago, literally used a sharp object to scrape off the limescale inside, it's still doing it so I'm thinking best not try to get into the Service Cycle or config menu as it may mess it up even more or void our warranty. Brandon. |
Post# 835441 , Reply# 3   8/6/2015 at 19:13 (3,182 days old) by mielerod69 (Australia)   |   | |
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Hi,
I would suggest to get some Miele washing machine descaler from the online shop and run a 95 degree programme. There could be limescale build up in the vent pipe which causes the drain pump to run thinking there is still water in the machine. CLICK HERE TO GO TO mielerod69's LINK |
Post# 835462 , Reply# 4   8/6/2015 at 21:15 (3,182 days old) by richnz (New Zealand)   |   | |
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The hoses from the pump etc are susceptible to blockages and when they become blocked it affects the spinning and draining. |
Post# 835587 , Reply# 5   8/7/2015 at 15:38 (3,181 days old) by CandyD10_14X (London, United Kingdom)   |   | |
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Hi guys, thank you for your kind and helpful suggestions, however my Miele as sudden as it started has apparently gone back to normal today??? I had a few people on Facebook telling me it could be that the software needs updating, however the 'PC' light did not illuminate or flash, so until the next fault we'll just have to see from there.
Brandon. |