Thread Number: 62923
/ Tag: Modern Automatic Washers
Speed Queen AWS44NW Tub Seal Replacement Issue |
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Post# 855055 , Reply# 3   12/4/2015 at 17:16 (3,063 days old) by fordiesel69 (PA)   |   | |
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I meant to ask if the outer tub is under the lifetime warranty. The serial begins with 0707........ |
Post# 855128 , Reply# 4   12/5/2015 at 06:51 (3,063 days old) by fordiesel69 (PA)   |   | |
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anyone? |
Post# 855169 , Reply# 6   12/5/2015 at 13:30 (3,063 days old) by DADoES (TX, U.S. of A.)   |   | |
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The warranty document provided on SQ's web site for the model of question states Lifetime limited warranty on the stainless steel tub and outer tub against rust or corrosion. Leaking from the bearing seal technically is not a material failure of the tub but wear/deformity such that fit of a replacement bearing is impacted could be considered as such. However, that's not rust or corrosion (which typically such coverage is intended in regards to failure to hold water) ... so remains to be determined what is SQ's interpretation of the situation. |
Post# 855791 , Reply# 8   12/9/2015 at 08:51 (3,059 days old) by askolover (South of Nash Vegas, TN)   |   | |
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Post# 855794 , Reply# 9   12/9/2015 at 09:09 (3,059 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 855795 , Reply# 10   12/9/2015 at 09:37 (3,059 days old) by stricklybojack (South Hams Devon UK)   |   | |
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Wow this is sad to see. When one pays a sizable premium for a consumer good, based in part, or perhaps solely on the warranty, then having to jump through hoops to recieve proper customer service...well that only reinforces in the customer that the best deal is the cheaper deal, as instincts tell us: "Well it broke, good thing i didn't pay much, i'll just get another." So yes, great, HQ is on your side, but why not the dealers? And how can one's take away be anything other than: if you buy SQ better not move, or better hope your dealer stays in business, cause to the other SQ dealers you're dirt. This post was last edited 12/09/2015 at 10:26 |
Post# 855802 , Reply# 11   12/9/2015 at 11:14 (3,059 days old) by mrb627 (Buford, GA)   |   | |
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Post# 855866 , Reply# 12   12/9/2015 at 18:31 (3,058 days old) by LaVidaBoem ()   |   | |
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Very good FD69, |
Post# 855871 , Reply# 13   12/9/2015 at 19:04 (3,058 days old) by rp2813 (Sannazay)   |   | |
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Another case of SQ dealers shirking the duties Alliance has authorized them to perform.
It seems John L. is the only servicer out there that readily provides warranty parts or repairs.
I don't get why Alliance hasn't addressed this issue. It's not uncommon, nor is it isolated to one particular part of the country. |
Post# 857338 , Reply# 17   12/18/2015 at 19:05 (3,049 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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You do not need to use any anti-corrosion materials around the holes where the suspension braces mount to a SQ TL washers outer tub, unlike a MT helical drive washer no part of these bolts and hole in the outer tub ever touch water.
SQs outer tub design is much better that MTs for this reason, even Norge had the better design of not having the suspension bolts trying to hold water, LOL.
Your repaired SQ will probably run a long time, however I would have installed a NEW transmission if I wanted the washer to be as good as new and last a really long and run as quietly as a new one, SQs transmissions are not one of the better transmissions ever used in a TL washer.
John L. |
Post# 858283 , Reply# 19   12/25/2015 at 08:48 (3,043 days old) by fordiesel69 (PA)   |   | |
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Well, I finally got the last of the rotted tub pics on my computer. Here is the old one failed from 2007. Short life. |