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Thread Number: 63250
/ Tag: Modern Dishwashers
Maytag Dishwasher control panel |
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| Post# 858389 , Reply# 1 12/26/2015 at 07:03 (3,036 days old) by mark_wpduet (Lexington KY) | ||
My Maytag point voyager | ||
Post# 858391 , Reply# 2 12/26/2015 at 07:34 (3,036 days old) by askolover  (South of Nash Vegas, TN) |
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Planned obsolescence | ||
| Post# 858417 , Reply# 3 12/26/2015 at 11:24 (3,036 days old) by mark_wpduet (Lexington KY) | ||
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I dunno, maybe just a fluke?
I don't shut mine all the way between washes - like if I add a dirty dishes but not washing that day because it's not full, I don't close it all the way. I always leave it cracked unless I'm closing it to wash or opening it to unload or let dry. But just now, I tried opening it by grabbing the sides without touching the control panel and I could...
What does NLA mean? | ||
| Post# 858424 , Reply# 4 12/26/2015 at 12:18 (3,036 days old) by LaVidaBoem () | ||
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NLA>> Hey Mark, Means No Longer Available, Eddy | ||
| Post# 858433 , Reply# 5 12/26/2015 at 12:59 (3,036 days old) by mark_wpduet (Lexington KY) | ||
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Oh
LOL! Thanks.....I think these control panels are all available but they are expensive. My last Whirlpool point voyager lasted over 9 years with zero problems. 9 years isn't horribly long but it isn't that bad for a modern appliance I guess. But at 3 or 4 years and something so STUPID as a door panel falling off from pulling it open the way it was designed would piss me off.
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| Post# 858462 , Reply# 9 12/26/2015 at 16:56 (3,036 days old) by mark_wpduet (Lexington KY) | ||
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Yep -
I'm sure meetings go like this...But planned obsolescence = bad reliability = bad name. Do they not take this into consideration when engineering things to fail too soon? Pissed off customer upset that their oven/dishwasher/fridge died too soon - pissed off customer spreads the word to not buy anything made by Whirlpool - that would = losses as well.
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| Post# 858469 , Reply# 10 12/26/2015 at 17:31 (3,036 days old) by murando531 (Augusta, Georgia - US) | ||
I think this was one of the reasons behind moving to the slimmer 2.5 inch panel. The panels on those earlier Maytags and Whirlpools caused the handle to be too far away from the latch. You were practically pulling from the middle of the door panel. My granddad's Kenmore Elite has the handle above the panel, which makes more sense because it's right at the latch.
Mark, I don't think you'll have to worry about it on yours, because the handle was made more sturdy and it's closer to the top, which is closer to the point of tension of the latch and spring. It's the same idea as a refrigerator handle; if the handle were in the middle of the door, it would take more force to open and the stress would be concentrated on the panel itself rather than the edge of the door frame where the seal is causing resistance. | ||
| Post# 858497 , Reply# 11 12/26/2015 at 20:14 (3,036 days old) by mark_wpduet (Lexington KY) | ||
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Thanks Andrew | ||
| Post# 858510 , Reply# 12 12/26/2015 at 20:53 (3,036 days old) by toploader55 (Massachusetts Sand Bar, Cape Cod) | ||
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Post# 858527 , Reply# 14 12/26/2015 at 22:55 (3,036 days old) by Yogitunes (New Jersey) |
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| Post# 858569 , Reply# 16 12/27/2015 at 08:02 (3,035 days old) by mark_wpduet (Lexington KY) | ||
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Why hasn't this always been the case then? | ||
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Post# 858595 , Reply# 17 12/27/2015 at 10:47 (3,035 days old) by Yogitunes (New Jersey) |
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well, you have to figure in during these early years, it was about quality and dependability, getting your money's worth......old school, and run by old timers from the earlier years......
now factor in the next generation, and their way of thinking, and wanting new stuff all the time, like a new car traded in every two years, but there is not exactly a trade in area for appliances, just replacement......add in from companies way of thinking to produce how many more appliances to sell, the more they fail, the more they sell, the more profit they make.....its all about money... I was told many years ago, an example was Maytag, once the older guys retired and died off, that company will be gone in about 10 years, those repairmen were right!....the das of quality and testing before releasing a machine into the field are long gone.....just produce and put it out there, we'll figure out issues later.....at the customers expense..... too many factors come in to play for what the future holds, and its only going to get worse..... I really think on some items, like printers and DVD players, that there is a self destruct built inside....it will last a certain amount of time, and then be gone....off to get a new one, again | ||
| Post# 858612 , Reply# 18 12/27/2015 at 13:19 (3,035 days old) by mark_wpduet (Lexington KY) | ||
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Makes total sense to me
But I do not think they plan it to fail that fast, 3 or 4 years. I read average life span of a dishwasher is 11 years. I'm thinking that, like Andrew said, this was something they redesigned because of problems like this in the earlier generation point voyager models. In this case, I think this was something they fixed in later models and wasn't a part of their designed planned obsolescence. My OLD 2005 Point Voyager that I got 9.2 years out of - the motor just started sounding like a horrible grinding sound...And I took great care of that machine over the years.....so that was probably designed to go out..I can live with a dishwasher lasting 9 years..as long as new ones aren't total crap performers.
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| Post# 858632 , Reply# 19 12/27/2015 at 15:53 (3,035 days old) by Johnb300m (Chicago) | ||
Engineering 
From my engineering experience at a handful of companies through the years, there are two themes that seem familiar everywhere I go.
As long as the engineers do not pass through their fixed cost allowances, most of them really want to make the best product they can. The company has absolutely no interest in designing something the last any longer than the warranty, for however long that is for said product. If any of my fellow engineers have designs that are too expensive, they are immediately told to cheapen it out. Sometimes you can add money in places and take it away and others that don't matter. And then it works out. In other areas if they can make a very robust design without being too expensive then the company really does not care. Sometimes designs are lifted from other models or products and pasted in, with the assumption that they will be OK. Usually the engineers are right, sometimes they're wrong and a customer gets burned. A lot of times marketing will dictate features or demand features taken away which could affect other parts of a product. These can have negative or positive consequences. Sometimes it's no big deal but a lot of times there's no time to repair the design before it goes to market. Just installing my own GE dishwasher a month ago, I could see some of this evidence. There were some real smartly designed items. There were other things that look too rushed, other areas were manufacturing might've screwed up. And other areas where parts were clearly cost reduced but still seem OK. Just my experience. | ||
| Post# 858634 , Reply# 20 12/27/2015 at 15:56 (3,035 days old) by Johnb300m (Chicago) | ||
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Planned Obsolescence
PS... I can honestly say I have never been in a situation where we were told to make something last a certain period of time.
I've never known a coworker or have never seen a manager dictate planned obsolescence. It does not mean it doesn't happen, but I do not think it is as widespread as some people think. | ||
| Post# 858704 , Reply# 22 12/28/2015 at 00:09 (3,035 days old) by Johnb300m (Chicago) | ||
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Industry
I'm not in the appliance business per-se, but many of my sister companies make household gadgets and small appliances as well as home safety devices.
I've been in hand tools, furniture and aviation before consumer electronics. I'm sorry that company you were at was like that. It sounds horrible and I hope the market forces treat them as intended. Again though, luckily, that hammer has never come down on my engineering teams. We certainly have costs and budgets to keep. But if we can muster up some physics magic to make it last 10 years with our allotted resources, .... great! If not? Well, it just needs to withstand the warranty period dictated by marketing. | ||
| Post# 858803 , Reply# 23 12/28/2015 at 16:10 (3,034 days old) by Iheartmaytag (Wichita, Kansas) | ||
 I was told by a long time sales person that when Whirlpool purchased the Kitchenaid name, the first thing they did was have a meeting to find out why there were still 30 year old Kitchenaid dishwashers running out there.
Decision was made to stop supplying repair parts--Problems solved.
I understand the same decision was made when the Maytag name was acquired, and I was told "We will not support any machine/appliance over 10 years old."
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| Post# 858841 , Reply# 25 12/28/2015 at 19:06 (3,034 days old) by LaVidaBoem () | ||
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Maytag Console>> Hello Cam2s,
Is this the one?
Good Luck LaVidaBoem CLICK HERE TO GO TO LaVidaBoem's LINK
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This post was last edited 12/28/2015 at 20:42 | ||
| Post# 858875 , Reply# 27 12/28/2015 at 22:58 (3,034 days old) by Johnb300m (Chicago) | ||
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Repair parts
I almost feel dirty even saying this.....but in WP's defense, it's prohibitively expensive to keep available all those repair parts for all those products and variants they sell. It's almost dizzying to comprehend all the stock space and tooling storage/maintenance to keep all those parts available for 30+ years.
Of course that's different if you decide on using the same interchangeable design for certain things over 30+ years. But the way technology changes now, and how many appliance companies don't make their own parts anymore, but rely on suppliers......I can see going past 10 years being almost unmanageable. HOWEVER! SHAME! SHAME! SHAME! On the game LG and Samsung seem to play where they constantly change the designs of parts and appliances, and then just totally drop support and availability after a measly 2 years! I've heard this same story now from a Home Depot sales guy, and a Lowe's sales guy. It's so bad, that HD and Lowe's have begun stockpiling their own parts supplies for Korean appliances. (Which seems insane to me then, why they peddle the Korean crap so hard). (Have any of you in the industry heard of this????? Please corroborate.) 10 years seems about right to me though, all around. But not a single day less! | ||
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