Thread Number: 63779  /  Tag: Modern Dishwashers
It's dead at 4 years I don't get it!
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Post# 863560   1/22/2016 at 19:42 (976 days old) by Rberryiii3 (Palm Springs, California)        

My four and a half year-old Bosch dishwasher is dead well not really dead it just won't wash I turned it on and push the button it runs for 30 seconds then the clean light comes on I think I paid six or $700 for this dishwasher and it's dead. Why? I'm sure it's the motherboard.
So I've been bitching to all my friends about this and they say (very sarcastically) " well just look in your garage I'm sure you'll find a spare dishwasher"
and of course there right. I I have a 10-year-old KitchenAid in the garage that I bought for 25 bucks..never buying new again. And yes the dish washer it's full of dirty dishes

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Post# 863568 , Reply# 1   1/22/2016 at 20:45 (976 days old) by Rberryiii3 (Palm Springs, California)        

Could this be a water inlet valve problem ?

Post# 863569 , Reply# 2   1/22/2016 at 20:47 (976 days old) by Rberryiii3 (Palm Springs, California)        

Could this be a water inlet valve problem ?

Post# 863577 , Reply# 3   1/22/2016 at 21:16 (976 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

pierreandreply4's profile picture
did you check if the clean light is blinking?

Post# 863646 , Reply# 4   1/23/2016 at 10:49 (975 days old) by Yogitunes (New Jersey)        

yogitunes's profile picture
out of curiosity, unplug, or kill the power for about 5 minutes, then try it again and see what you get......

some machines are odd that way, but it could work, can't hurt....

Post# 863659 , Reply# 5   1/23/2016 at 11:26 (975 days old) by henene4 (Germany)        

It's never nice to get such a "short" lifespan out of a DW.

But, even if it turns out to be a PCB failure, the replacement usually isn't a "Forget about it" repair. The prices are OK depending on how the price of the PCB is right now. At least for Europe, Bosch has fixed labour service rates for their own services.
Looking it up, the control module it self is "only" 68$. From Bosch it self. And given this is one of the new-style machines with the EcoSilence drive, you should get quite a few more years out of it.

Post# 863727 , Reply# 6   1/23/2016 at 19:38 (975 days old) by norgeway (mocksville n c )        
I had a couple

Of new DWs before I learned better!, a Custom 21 is running in my Kitchen right now!

Post# 863765 , Reply# 7   1/24/2016 at 04:34 (974 days old) by askolover (South of Nash Vegas, TN)        
If I had

askolover's profile picture
a new "computerized" dishwasher I'd certainly have it connected to a surge suppressor.

Post# 863771 , Reply# 8   1/24/2016 at 06:26 (974 days old) by toploader55 (Massachusetts Sand Bar, Cape Cod)        

toploader55's profile picture

"If I had a new "computerized" dishwasher I'd certainly have it connected to a surge suppressor. "


Now that is a Great Idea.

Post# 863810 , Reply# 9   1/24/2016 at 11:21 (974 days old) by combo52 (Beltsville,Md)        
Surge Protectors

combo52's profile picture

These appliances all have built-in SPs, adding an external one would almost never do any good, I suspect that power surges are a very small cause of appliance board failures.

Post# 863917 , Reply# 10   1/24/2016 at 22:39 (974 days old) by kb0nes (Burnsville, MN)        
Built in Surge Protection

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While it is quite possibly true that many new appliances have some form of built in surge suppression, if it is there it is fairly rudimentary and a bit late should there be an impulse. If the home is located in an area likely to see lots of lightning, it may well be wise to augment the protection.

Ideally impulse suppression should be added as far upstream as possible. A whole house device should be added at the distribution panel. As with a flood raging towards your home, its best to divert it as far away from the house as possible! The service entrance panel also has a much lower impedance path to ground which makes a suppressor there more effective.

Adding a good quality device properly installed at the appliance is an extra layer of protection. Sadly most devices sold today are far better at giving peace of mind then actual impulse suppression.

I do believe that John's assertion that few failures are caused by surges. Damage from surges is placed foremost in peoples minds as it sells lots of surge suppression devices (i.e. big profits). Since it is in the public mind just about any form of failure of anything electronic is commonly attributed to a surge or spike. I would say in general, unless you experiences a very near lightning strike, damage from a surge is far less likely then a random electronic failure.

Post# 863929 , Reply# 11   1/25/2016 at 00:59 (974 days old) by tolivac (greenville nc)        

Best yet-UNPLUG the machine when it isn't in use or when storms are forecast.The "protection" in most appliances is pretty moot at best.A separate surge protector or unplugging are the best means of protection.Unplugging is FREE!

Post# 863938 , Reply# 12   1/25/2016 at 03:33 (973 days old) by delaneymeegan (Mary Richards lived here)        
I have to agree.....

delaneymeegan's profile picture


"....unplug, or kill the power for about 5 minutes, then try it again and see what you get......
some machines are odd that way, but it could work"


"unplugging are the best means of protection"


With my Whirlpool Duet I've had a few issues with the timer.  I found doing a "hard disconnect" (pulling the plug) vs. turning off the breaker or a switch, reset things.  And when there is the threat of lightning or power surge, ALWAYS unplug.


Another thing you can try, while machine is unplugged, carefully remove the wires/plugs from the timer and reinstall.  There may be a corroded or loose connection.


I hope it's this simple for you.


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