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Thread Number: 73181
/ Tag: Modern Dishwashers
Miele Dishwasher slow leak |
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| Post# 966660 11/7/2017 at 17:24 (2,355 days old) by nmassman44 (Brooksville Florida) | ||
Looks like my Miele LaPerla dishwasher has developed the dreaded slow leak at the water valve. I know some one else here had that same issue as well some time ago. I also had an error pop up a couple of months ago where it said Fatal Error in the Electronic Control. I went to shut the dishwasher off and the dishwasher restarted itself and sounded the alarm. I unplugged the dishwasher and plugged it back in and it has been working.
Also the racks have been rusting away in this machine in places I never thought would rust. So much for a 20 year machine...its only 10 years old and I am not looking forward to getting fleeced by Miele if I get it fixed. I have been looking at the LG dishwashers and there are some good sales on right now. | ||
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| Post# 966670 , Reply# 2 11/7/2017 at 18:32 (2,355 days old) by nmassman44 (Brooksville Florida) | ||
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Post# 966671 , Reply# 3 11/7/2017 at 18:39 (2,355 days old) by NeptuneGuy27  (Baltimore,MD) |
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I think their longevity... Leaves a lot to be desired. And I noticed that the last time I looked through their website they seem not mention that 20 year life span any more. A shame for what you spend for them. | ||
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Post# 966685 , Reply# 4 11/7/2017 at 19:24 (2,354 days old) by appnut (TX) |
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| Post# 966871 , Reply# 5 11/8/2017 at 17:08 (2,354 days old) by RichNZ (New Zealand) | ||
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Tell me more please I have repaired a few Miele dishwashers. Which valve in particular is leaking? If its the diverter valve in the circulation pump? (Which switches between the upper and lower spray arms) | ||
| Post# 966903 , Reply# 6 11/8/2017 at 19:31 (2,353 days old) by nmassman44 (Brooksville Florida) | ||
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It’s the water inlet valve that fits right on the pipe. There is a slow trickle that comes from it and if I don’t use the dishwasher for a few days, the sump is filled with water, up and over the screen top. This is the valve connected to the hose that feeds the dishwasher. Also the drain pump has been noisy like it has marbles in it...and I don’t mean the check valve ball. I know what that sounds like. The dishwasher is just limping along with the electronic control right now.
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| Post# 967153 , Reply# 8 11/10/2017 at 11:01 (2,352 days old) by nmassman44 (Brooksville Florida) | ||
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I did buy a new machine on Wednesday. I didn't spend $2K on it like I did with the Miele. I won't do that again. Miele is no longer very customer friendly anymore. I found that out when I was calling about the racks and for service on the Electronic Control replacement. I refuse to pay $1K for just the control and another $400+ just to have the water valve replaced, which I was told would entail taking the dishwasher apart since you would think it would be easy...but no.
So now the dishwasher sits in my living room waiting for Sears to come and take it away when they deliver the new one. I did buy an LG dishwasher in stainless. It has the Quad Wash system and the racks are enormous. I know what people are saying that you shouldn't buy an LG dishwasher, but this is a new design/animal altogether. I figured I liked what I read about it and it got good ratings as well. | ||
| Post# 967175 , Reply# 9 11/10/2017 at 14:19 (2,352 days old) by jkbff (Happy Rock, ND) | ||
Wow.. so did you deal with a dealer that is self servicing or just miele corporate?
That Part is $140 for the waterproof system, 10656630. You take the dishwasher out, take the TWO screws holding the drain pan off, un hook the wiring harness, the 3/8" compression fitting and the clamp holding the hose and replace the assembly. They estimate a 45 minute repair after uninstalling the dishwasher. We would have charged 140 + 75 for labor, with tax you are looking at $224.10. AS a self servicing miele dealer that does a lot of volume. | ||
| Post# 967176 , Reply# 10 11/10/2017 at 14:21 (2,352 days old) by jkbff (Happy Rock, ND) | ||
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| Post# 967188 , Reply# 11 11/10/2017 at 16:58 (2,352 days old) by nmassman44 (Brooksville Florida) | ||
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| Post# 967889 , Reply# 12 11/14/2017 at 08:50 (2,348 days old) by drhardee ( Columbia, SC) | ||
 Huh, so that's what was wrong with my 2005 Premiere Plus Miele DW.
I kept and still have the top silverware rack, vase/bottle holder attachment for the bottom rack, and tall item/pilsner glass racks. I tried for about a year to give them to a local friend, but he'll never come and get them. I'm ready to pitch them out the door.
I bought an (almost) TOL GE Profile, and never looked back. It's silent, efficient, cleans well (doesn't dry well), and can be repaired by the service folks in this redneck state.
Our local Miele/Subzero/TOL import appliance dealer went bankrupt a few months ago. They couldn't repair their own brands, and the closest authorized Miele repairer is probably in Charlotte, NC , or Atlanta, GA. | ||
| Post# 967907 , Reply# 14 11/14/2017 at 11:21 (2,348 days old) by jkbff (Happy Rock, ND) | ||
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The new Miele's have a dual water valve setup inside the dishwasher instead of the WaterProof system the true German machines have.
Bosh for quite a while had a similar flood proof setup that you couldn't get the gaskets replaced for. I've attached a picture of the new dual valve inlet. That being said, the Profi line still has the waterproof system at the end of the inlet hose. Over time, any water valve/solenoid will fail... That is why these systems are in place, to alert the users to the failure, not to guarantee that they won't fail.
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| Post# 967908 , Reply# 15 11/14/2017 at 11:41 (2,348 days old) by jkbff (Happy Rock, ND) | ||
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This is making me think of what this entire forum is about.
Miele tests their product to last the equivalent of 20 years... That doesn't state that they guarantee their product to be repair free for 20 years. We have customers that have 40 year old Maytags that they have us come do yearly maintenance on. We have customers that have had the same washers and dryers for decades because they are willing to repair the machine and replace the parts needed to keep the appliances in working order. Things wear out, things break. Things are repairable. But I also understand things are also replaceable as well. | ||
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Post# 967911 , Reply# 16 11/14/2017 at 12:08 (2,348 days old) by henene4 (Heidenheim a.d. Brenz (Germany)) |
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WaterProof system That is something you have to have to install a DW in a rented property here. These things warrant that that no water ever leaves the DW in an uncontrolled manner. | ||
| Post# 967985 , Reply# 17 11/14/2017 at 21:49 (2,347 days old) by nmassman44 (Brooksville Florida) | ||
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This is the thing ...the dishwasher was close to 10 years old. Miele wanted $200 just to walk thru my door and diagnose the issue. Then there is the part itself being a water valve that attaches directly to the faucet valve under my sink and since this hose is electrified, the dishwasher has to come out and worked on. The part alone according to Miele was another $400 or so and then the Electronic Control was just limping along...I can't see dropping that kinda money into a 10 year old machine with racks that are falling apart from rust. This would have been the 2nd time that the dishwasher has been worked on. The first time, the wash pump and pipes that led to the upper wash arms disintegrated at the couplings. They goodwill'd the parts for that since a new pump would have cost out of pocket a cool $650. I get where people say it should have been fixed and I seriously considered it since I loved that dishwasher, but my other half had to talk some sense into me and say its not worth it anymore.
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