Thread Number: 75405
/ Tag: Modern Automatic Washers
So they want my opinion, do they? |
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Post# 992493 , Reply# 1   4/29/2018 at 13:18 (2,180 days old) by Supersurgilator (Indiana)   |   | |
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Yep I purchased one in December of 2017 and got that same email the other day asking me to review their product. I'm not going to even bother, like you whats the point in reviewing an old model that isn't available anymore. |
Post# 992506 , Reply# 2   4/29/2018 at 15:05 (2,180 days old) by wayupnorth (On a lake between Bangor and Bar Harbor, Maine)   |   | |
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Post# 992509 , Reply# 3   4/29/2018 at 15:17 (2,180 days old) by ea56 (Cotati, Calif.)   |   | |
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“Lastly, if you remember my tub was rough on the seams until hubby buffed them out. Caused
some damage to clothes.” Call me crazy, but this is something that I have read here repeatedly, and I have to believe that Alliance has been informed of this defect repeatedly as well. So, if just this one defect still continues to be a problem for any SQ buyers at all, then why bother to give this company any feedback? They apparently don’t take any of these report to task and correct them. And this is a quality contro issue that should be easliy rectified. I believe that their solicitation of owner comments is only being used to pick and choose the positive comments for posting on their website. If they really cared about the quality of their products, then this easlily corrected quality control issue would have been fixed long ago. The SQ faithful, say, well just buff out the rough spots. What? If I spend the premium price that SQ commands, THEY need to buff out the rough spots, BEFORE it ever reachs my home, just sayin. If any other manufacture were to send out a washer with a defective tub I doubt the SQ faithful would be so forgiving. Whats good for one is good for all. Eddie |
Post# 992510 , Reply# 4   4/29/2018 at 15:41 (2,180 days old) by LordKenmore (The Laundry Room)   |   | |
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It does seem pointless doing a review of a machine that is no longer available.
However, maybe Alliance would consider putting that machine back in production if enough positive reviews of the old machine came in, complete with comments about: "After learning about the new washer, I'm so glad I have a 2017!!!!!"
Although the strongest push for bringing back the older machine's design would be if the new machine totally flopped. (Then, again, it's just as likely they'd exit the home market.) |
Post# 992515 , Reply# 5   4/29/2018 at 16:17 (2,180 days old) by LordKenmore (The Laundry Room)   |   | |
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If I spend the premium price that SQ commands, THEY need to buff out the rough spots, BEFORE it ever reachs my home, just sayin.
What? You don't want the fun and feeling of participation in finishing the manufacturing of a $$$$ washing machine?!? LOL
Seriously, that one issue has bothered me, too. At that price, 100% of tubs should be 100% usable when the washer comes out of the box, no exceptions.
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Post# 992520 , Reply# 6   4/29/2018 at 16:44 (2,180 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 992528 , Reply# 7   4/29/2018 at 17:05 (2,180 days old) by LordKenmore (The Laundry Room)   |   | |
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Post# 992688 , Reply# 9   4/30/2018 at 22:25 (2,179 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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Post# 992851 , Reply# 10   5/2/2018 at 09:52 (2,177 days old) by johnb300m (Chicago)   |   | |
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Maybe nobody ever complained about the tubs, John?
Especially if they were in commercial service. The Laundromat users and managers would be none the wiser. Since most don't know hoot about machines anyway. I only noticed in an old apartment I used to live in, the 6 SQ washers all had very rough, burr-filled tub seams. And I only noticed it because, well, hello, here I am, LOL. At the time I figured it was because of the harsh environment from a stupid user group over time. Only once I read here in threads about the same thing in certain residential machines, did I finally learn this was a factory defect at the time. Now it sounds like this has been resolved I guess? But for a while it was a big issue. At least qualitatively. |
Post# 992868 , Reply# 11   5/2/2018 at 11:52 (2,177 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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Post# 992870 , Reply# 12   5/2/2018 at 12:11 (2,177 days old) by Lorainfurniture (Cleveland )   |   | |
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Hundred. I think one person mentioned a rough spot. It was easily solved with 3 minutes of sand paper |
Post# 992876 , Reply# 13   5/2/2018 at 13:35 (2,177 days old) by johnb300m (Chicago)   |   | |
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Post# 992885 , Reply# 14   5/2/2018 at 15:12 (2,177 days old) by kb0nes (Burnsville, MN)   |   | |
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I have seen three of the top loaders, a couple on the showroom floors and one that my girlfriends parents purchased.
All of them had the what in my mind is a poorly finished weld seam. I was able to catch a fingernail in the circumferential scratches left from the grinding in all the machines. I'd say the abrasive used to finish the weld is about 80 grit. We'd never ship a part out of our shop looking like that. I don't think that it would really cause any issue in actual usage, but that isn't a good excuse for it. That stainless basket is the most showy part of the machine and users will contact that area unloading clothing. To me it does say something about Alliance as I see it as a lazy shortcut in the quality control. The spin baskets that shipped without being cleaned of all the polishing residue were another example of this. Overall the Speed Queen machines are very heavy and well made mechanically, but their fit and finish aren't nearly the level that import products seem to have. |
Post# 992897 , Reply# 15   5/2/2018 at 16:40 (2,177 days old) by henene4 (Heidenheim a.d. Brenz (Germany))   |   | |
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Another example of advertising something (SS components) and the skimping on those things... |
Post# 993472 , Reply# 17   5/7/2018 at 23:47 (2,172 days old) by GELaundry4ever (Nacogdoches, TX, USA)   |   | |
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use that normal/eco cycle, period. I'd use the heavy-duty cycle, period. |
Post# 993491 , Reply# 18   5/8/2018 at 07:29 (2,171 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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Believe it or not about of our seem to use NEC at least the time and seem pleased with the performance, if I were using this washer I would probably use this cycle for loads that I don't care that much about like the bathroom rugs, but I would fill it first on regular-Heavy Duty with warm or hot water.
Hi Anthony, Post # 16, you can easily adjust the water-level switch in the console so your machines fills to the desired level.
John L. |
Post# 993554 , Reply# 19   5/8/2018 at 18:53 (2,171 days old) by Frigilux (The Minnesota Prairie)   |   | |
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After filling the machine with true hot or warm water via the Whites or Heavy Duty cycle, I switch to the Normal Eco cycle for everything except my weekly huge load of kitchen and personal whites, which gets a larger dose of Persil ProClean 2-in-1 plus Clorox. Depending on the dose of both chlorine bleach and detergent, I'll sometimes opt for an extra rinse.
I've had no problems with skin irritation, nor do clothes feel like they still have detergent in them when transferring to the dryer. I realize I'm in the minority on this issue, but I certainly wouldn't use the spray rinses if they were causing any problems. This does mean I have to go back to the washer and reset the cycle after the wash fill, but I'm saving a lot of softened water for the minor inconvenience. Almost as good as having a suds-saver. Bath towels are washed in very hot water with Rosalie's No Suds; 2 scoops for a medium load; three for large/extra large. Having said that...the local SQ dealer has a 2017 stainless steel front-load pair on the floor. The last set he has. Although I've grown to like my 9 Series top loader, I've always preferred front-loaders, so that SQ pair may find a new home in my laundry space. |