Thread Number: 76111  /  Tag: Modern Automatic Washers
Speed Queen Washer Intermittent Water Leak
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Post# 999519   7/6/2018 at 13:52 by wildmanwill (pennsylvania)        


I'm new here, after much research including reading here on this forum, I was fortunate enough to be able to purchase an open box Speed Queen AWNE82SP Top Load Washer in late February.

We are having an issue though and I was wondering if someone here may be able to help us troubleshoot it or may have had a similar experience. It would seem that we intermittently end up with water under the washer.

The drain and fill hoses are all tight are not leaking on both ends.

We are using the proper amount of detergent for the load

The tub is still centered properly after loading

This happened twice with full loads of towels, and once with a medium load of dish towels. The first time was about 4 weeks ago, and the other two occurrences were about a week ago.

I pulled the front cover off the one time and could not see anywhere obvious where water had leaked from.

The last full load of towels I stood with the machine the entire time and we didn't have any issues. I guess a watched washer never leaks?

I did notice that the machine still indexes when towels are in there (heavier load?) but I hadn't noticed the indexing on some other loads that we recently did. A few other observations during this load (with no leaks), was that when the washer was spinning and water was being added that some of the stream hits the edge (see photo below). I also observed some bubbling later on when it was not spinning but filling (see photo). Not sure if these are all normal occurrences or not, I'm running out of ideas. The machine is still under warranty of course, but if a tech comes out and we can't replicate the issue I would hate to be wasting someone's time.

  Photos...       <              >      Photo 1 of 3         View Full Size

Post# 999525 , Reply# 1   7/6/2018 at 14:20 by nmassman44 (Boston North Shore Massachusetts)        

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You do realize that with the bubbling water up from the bottom hole pattern is from the washer filling. Not all the water that enters the washer is directed to the load. Some water flows between the washbasket and outer tub....itís a non issue. The water on the floor could just be splash over from the spray rinse if the tub is at high speed spin. It does happen. Unless you have a big puddle or stream then I would investigate further.

Post# 999557 , Reply# 2   7/6/2018 at 19:22 by wildmanwill (pennsylvania)        

The first time the leak was pretty significant with water more than just under the washer...whatever leaked out actually made a small stream that ran towards a low spot on the floor. That evening, I took the front cover off and couldn't see where it would have come from. I ran two additional loads afterwards that same night with no issues. It seems me to that I need to figure out at what point in the cycle it occurs, and maybe go from there? That makes sense about the bubbles, I'm just mentioning anything and everything... I appreciate your input!

Post# 999564 , Reply# 3   7/6/2018 at 20:36 by DADoES (TX,†U.S. of A.)        

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Probably should watch every load run until the leak source is identified.

Post# 999589 , Reply# 4   7/7/2018 at 06:13 by Lorainfurniture (Cleveland )        
Dadoes is right

The only way to fix a leak is to find it first. Leave the cover off, just pay attention for water after every load. When you see water, start looking and feeling for the source of the wet spot. I know this sounds ridiculous but just because water comes from the bottom it doesnít mean the leak is at the bottom.

Gravity is a thing ya know. I canít tell you how many ďappliance techniciansĒ (like real techs, seriously) donít understand this simple concept.

Your leak is intermittent so I would be looking for leaks at the top,

Post# 999602 , Reply# 5   7/7/2018 at 09:58 by Combo52 (Beltsville,Md)        
Leaking 2017 Speed Queen Toploader

combo52's profile picture
This was a very common problem we did more than 50s warranty calls on these machines for this problem of a slight leak intermittently.

Water is likely splashing over during the spray rinses itís especially likely on the normal eco-cycle which does a longer spray rinse.

The main problem is if the machine is not completely level itís much more likely to happen if the tub moves toward the front of the water sprays over the back, itís very important to have the machine either completely level or slope slightly to the rear but never low in the front try releveling the machine and see if the problem goes away.

John L.

Post# 999651 , Reply# 6   7/7/2018 at 19:43 by wildmanwill (pennsylvania)        
Thank you Combo

We haven't been using the eco cycle at all, but I wouldn't doubt that water is splashing over the top during a rinse especially after watching a few loads. I really appreciate the input and will double check the leveling of the machine. I do realize that just because the water is at the bottom it isn't leaking at the bottom, but even when I had looked upward previously I didn't see anything telling.

Post# 999667 , Reply# 7   7/7/2018 at 23:57 by tolivac (greenville nc)        

As pilots say----GRAVITY ALWAYS WINS!!!!

Post# 1000283 , Reply# 8   7/14/2018 at 14:51 by wildmanwill (pennsylvania)        

I initially checked to make sure it was level and it was almost dead on. Regardless, its been dry for the last week to 10 days. I spent some time this morning releveling with an ever so slight slope to the rear. I received a text from my wife with a picture of a wet basement floor. Regular clothes, large load, permanent press. I took the cover off when I got home but couldn't see or feel anything wet high or low. She doesn't know exactly when it leaked as she wasn't watching it. She discovered it when there were about 14 minutes left in the cycle. I'd love to watch every load, but unfortunately that's not always possible. The loads I have watched have been uneventful. I guess I'll keep watching....

Post# 1000294 , Reply# 9   7/14/2018 at 16:27 by DADoES (TX,†U.S. of A.)        

dadoes's profile picture

WildManWill:† I guess I'll keep watching....
There's no other choice to pinpoint an erratic leak source.

Post# 1000296 , Reply# 10   7/14/2018 at 16:49 by Yogitunes (New Jersey)        

yogitunes's profile picture
check and rule out your drain pipe while your at it.....

another thought, if you can't be there to watch all cycles, is to place folded papertowels along the inside perimeter of the machine, would not hurt to place a border around the outside of the machine, just to see if that helps where the water may be coming from...

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