Thread Number: 76407
/ Tag: Modern Automatic Washers
Warranrty Question on New purchase on Speed Queen Front Loader |
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Post# 1002510 , Reply# 1   8/4/2018 at 11:42 (2,063 days old) by ea56 (Cotati, Calif.)   |   | |
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Who owns this appliance store, Donald Trump Enterprises? If its not too late already, I would cancel this purchase. There is entirely too much mendacity going on here! Never trust the word of a merchant where a warranty is concerned, if the info you are given by them differs from what the manufacture publishes. When push comes to shove they will be suffering from amnesia, unless and only unless they memorialize their promise in writing.
Eddie |
Post# 1002549 , Reply# 3   8/4/2018 at 15:22 (2,063 days old) by jbellafesta (Pittsburgh, PA)   |   | |
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Thank your for the information. I'll call the dealer Monday when the open and see if they can locate the same warranty card. Perhaps they will see that they are mistaken. |
Post# 1002589 , Reply# 4   8/5/2018 at 09:21 (2,062 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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But because it may have been sitting around for a few years SQ asks that you register the purchase with them so you get your full warranty coverage.
We have just sold off the last FL SQs we had on the showroom this past week and we have registered the sales with SQ so the customers get their full 5 years of coverage.
I would differently go ahead with the purchase, this is potentially the best AW ever built for home use.
John L. |
Post# 1002949 , Reply# 5   8/8/2018 at 10:28 (2,059 days old) by briant73 (Pennsylvania)   |   | |
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I hope the washer is from the 2017 models and hasn't been sitting around since 2015. I'll let the SQ experts help you out with id and warranty information but make sure you get what you want, otherwise I would cancel the order. |
Post# 1002995 , Reply# 6   8/8/2018 at 16:58 (2,059 days old) by wft2800 (Leatherhead, Surrey)   |   | |
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Steer clear of anything SQ-related. Subpar products from a company that couldn't care less about its customers. Combo52 knows his stuff when it comes to vintage machines, but his comments about modern SQs are ludicrous. |
Post# 1003024 , Reply# 7   8/8/2018 at 19:39 (2,059 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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Hi Richard, What makes you such an expert about new new SQs ? Have you owned one ? Even used one ? or did you gain all your knowledge from the internet LOL ?
I have been selling and providing warranty service for WP, MT appliances since 1972, and we have been selling and providing support for SQ laundry appliances for over a decade, and not only does SQ back their appliances better than any other company in the WORLD, but they are also better built than any older MT, WP, GE, or even a Miele laundry appliance we have ever worked with., so believe what you like, but it doesn't make it so, LOL.
John L. |
Post# 1003153 , Reply# 11   8/9/2018 at 21:55 (2,057 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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Washers & Dryers in the world and they have a well deserved reputation for durability and easy repairablity.
They TL washers also have the lowest repair rate of any TL or FL washer in CRs reader survey, unfortunately they have not sold enough FL washers in the US to homeowners to make it into the subscriber survey, but based on our experiences in home and commercial use they would likley be number one in fewest repairs and diffidently would be the longest lasting FL washer.
John L. |