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Thread Number: 76949
/ Tag: Modern Automatic Washers
Miele vs Miele |
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Post# 1008602 , Reply# 1 9/25/2018 at 23:00 (2,037 days old) by Launderess  (Quiet Please, There´s a Lady on Stage) |
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Your appliance dealer is correct.
Usage patterns are way too high for normal washing machines and dryers (at least most modern incarnations anyway), and even heavily tax Miele domestic units as well.
That being said you seem to have answered your own questions. Vetoing Speed Queen out of the box leaves you basically with only Miele for washers that can remotely take the sort of abuse (meant in a nice way) your household's usage will cause. There is at least one thread here already about the W1 washing machines, with owners telling of their experiences. Bottom line even going with a Miele high usage will likely cause machines to wear out sooner. This may mean simple repairs like shocks, springs, valves, pump, etc..., need replacing. But "simple" with Miele does not equal low cost. Their call out charges are dear and so are cost of parts. For all their cost the warranty on Miele laundry appliances isn't that great either. So there's that to consider as well. Finally as have said previously much of this going on about "sanitation" of laundry requiring heaters is a bit of stretch. There has not been one single case of illness caused directly by a home washing machine that one is aware. In any event in order to obtain any really true "sanitation" (such as it is) you'd need to have water temps at or >140F or even 160F, raised quickly and held for at least ten minutes. Were I in your shoes I'd look first for a washing machine designed to last the duration. That is something built to or near commercial standards designed to process several duty cycles of laundry per day for years. | ||
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Post# 1008609 , Reply# 2 9/25/2018 at 23:20 (2,037 days old) by henene4 (Heidenheim a.d. Brenz (Germany)) |
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The W1 is designed for about 10k hours, like your W4xxx was. The OctoPlus range is designed for 30k hours. So if you have the possibility to hook them up electricity wise, go ahead and get them. Further, while both have the same estimated capacity, in realistic terms, you can get about 3 pounds more clothing in the bigger machine and wash all that in a shorter amount of time. | ||
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Post# 1008657 , Reply# 5 9/26/2018 at 09:51 (2,037 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands) |
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Post# 1008662 , Reply# 6 9/26/2018 at 11:03 (2,037 days old) by henene4 (Heidenheim a.d. Brenz (Germany)) |
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Miele does offer service contracts on their professional site: www.mieleusa.com/professi... | ||
| Post# 1008674 , Reply# 8 9/26/2018 at 12:55 (2,037 days old) by mrb627 (Buford, GA) | ||
Down Time | ||
| Post# 1008803 , Reply# 9 9/27/2018 at 23:01 (2,035 days old) by UncleDave (California) | ||
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Post# 1008838 , Reply# 10 9/28/2018 at 03:21 (2,035 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Unless things have changed Miele extends one year warranty on professional appliances for another year automatically. However the appliances must be installed by Miele technician. Thereafter no other warranty is offered.
content.abt.com/documents/20791/... Linked page above for Miele professional service contracts is from just that; their professional division/page. It may very well be that Miele makes (and seems so from above) a distinction between professional and domestic end users. | ||
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Post# 1008839 , Reply# 11 9/28/2018 at 03:25 (2,035 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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| Post# 1008874 , Reply# 12 9/28/2018 at 10:28 (2,035 days old) by UncleDave (California) | ||
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Good question Launderess. Curious as to the OP's reply.
My answer would be that investing any more money into a platform with 15K cycles on it is likely to achieve a negative ROI. Its at the end of life for what would be a pw6065's life and 50% over what its home cycle count is rated for. I replaced the pair of shocks - plus brushes, and water solenoid - then ditched the machine 1000 cycles later. I would have been better off investing in a new machine vs repair. UD | ||
| Post# 1008877 , Reply# 14 9/28/2018 at 10:51 (2,035 days old) by UncleDave (California) | ||
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Where is the logic of not believing Miele themselves in terms of cycle lifespan?
If it's at 7500 cycles and you elect to throw it away because of shocks - that disposable The OP' unit has 50% more cycles on it than it is rated for now- and teh 4840 was considered one of mieles worst product. "Years" on appliances don't mean much - cycles do. UD | ||
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Post# 1009179 , Reply# 17 9/30/2018 at 15:18 (2,033 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands) |
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Post# 1009187 , Reply# 18 9/30/2018 at 17:11 (2,033 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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You can find *New* struts on eBay for nearly all Miele
Washing machines. You likely can find a pump as well.
Just insert part number(s) and open the search to "worldwide". Myself and others have purchased parts from Europe for our Miele machines and either self installed or had that company do the repair. Miele USA will install their parts customers have purchased long as they are *NEW* and in sealed boxes/bags. Warranty is same as if one purchased directly from Miele. Miele techs will NOT install used parts, and cannot say that I blame them, but owners can do the job themselves. IIRC changing struts on these newer Miele washers is vastly easier job than my older unit. On mines everything is done via front opening which means a tight fit. Believe on your unit sides and or back open to make repairs that much easier. While the 4XXX washers were apparently not a shining example of Miele appliances on average, to be fair your usage is well and beyond what domestic washers are meant to cope. | ||
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Post# 1009198 , Reply# 19 9/30/2018 at 18:12 (2,033 days old) by logixx (Germany) |
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Small correction  | ||
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Post# 1009206 , Reply# 22 9/30/2018 at 19:46 (2,032 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Miele W4XXX Series
Didn't sell well here for several reasons.
First and foremost when compared side by side the W3XXX series washers (introduced at same time) felt and looked more substantial. Far more like Miele of old quality people were seeking. Then when facts about loading (only 3/4 for the 4XXX series in Normal/Cottons versus full tub on the 3XXX series), that also killed sales of the larger washer. What was the point of spending all that extra money for a "uber" sized unit if it didn't hold any more washing than its smaller cousin. All this was before reports began coming first slowly, then faster of various quality and other issues with the W4XXX washers. Detergent drawers popping open, leaking from detergent drawers, internal leaks activating water protection sensors, bearings going in < one year of use.... The later W4842 was meant to solve many of the issues, but things largely didn't improve. After the discontinuance of the W4840/4842 was accounted half heartedly played with idea of getting one. Contacted a Miele dealer locally who had a few machines still in stock. Discussed my concerns about the internal leaking and water protection system activation. Was told "yes, that does happen, but I tell customers to tilt the washer forward and let water drain out..." That was it for Moi, and never bothered further. Idea that Miele would consider it acceptable to suggest the average American housewife (at say 5'3" at 130lbs) to "tilt" a washing machine that weighs at or over 300lbs was the thin end of wedge. Fact that reports stated this leaking was common *and* that once water protection system was activated it could be hours or days before machine "dried out" enough that sensors would allow it to reactivate. Until then one was stuck with that brick of a washer that would not operate for love nor money. While one does give Miele some credit for attempting to address chief complaint of American consumers (perceived small capacity of European front loaders), and take on Whirlpool's Duet in the process, they failed miserably IMHO. Interestingly Bosch also introduced to much fanfare their uber sized washer (Nexxt), and it too was subsequently withdrawn from North American market. | ||
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Post# 1009215 , Reply# 24 9/30/2018 at 20:41 (2,032 days old) by RP2813 (Sannazay) |
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The Elephant In the Laundry Room  Bottom line IMO is there's not a washer on the market designed for residential use that's built to handle the mountains of laundry generated by 14 people, including an infant, nor should we expect manufacturers to build their machines with such capabilites, as this is a gargantuan exception to the average sized family.
People are free to make whatever choices they want in life, as long as they are willing to accept the consequences of what they signed up for. In this case, that would be the need to shell out serious money for an institutional grade machine, among a long list of other expenses 12 kids will generate over a period of many years. Considering that you need to build an entire new house due to the ongoing growth of your family, a machine built for commercial/institutional use amounts to relative pocket change at the moment.
The only machine designed for home use that has a snowball's chance of longevity with such a fantastic challenge would be a vintage Maytag top loader from 1987 or earlier that has been completely refurbished. Such a machine would be a lot harder to find than a new institutional grade front loader, so it looks like it's time to pay the piper.
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Post# 1009766 , Reply# 28 10/5/2018 at 15:02 (2,028 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Glad you sorted yourselves out and are happy.
Regarding empty Miele Twindos cartridges, you may find UK or German Amazon seller cannot (or will not)ship to United States. How much of this is due to contractual agreements with Miele one does not know, but historically Miele does keep things on an official tight lead parts/supply wise. Miele Canada nor Mexico can or will ship parts, detergents or whatever to United States, or vice versa. However there are ways round this, just go to eBay or find a private seller who *will* supply what is wanted. There should have been information included with your W1 washer about obtaining a free six month supply of Miele Twindos products. I'd go with that before rushing to purchase empty containers from Europe. Hopefully before you run out Miele USA will sort out what is going on with refillable canisters. Miele condenser dryers are supposedly "faster" than many other offerings. But in general yes, non-vented units are slower than vented. Have an AEG condenser dryer that really don't bother with for several reasons (mostly related to local climate much of year), but it does take about 90 to 120 minutes for drying an eleven pound load spun at even 1400 or 1800. It does seem as if Miele went back to the drawing board after the 4XXX series washers and improved things with W1. Unlike the former, latter actually holds more laundry than the 3XXX series IIRC, so that is something anyway. | ||
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Post# 1009832 , Reply# 29 10/6/2018 at 05:22 (2,027 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands) |
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Post# 1009835 , Reply# 30 10/6/2018 at 05:43 (2,027 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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What must always be kept in mind with Miele
Is that for all intents and purposes North America is small "niche" market for their appliances.
Bad enough our standard power is 120v/60hz, but other small niggles just add up to point it just becomes "why bother". Miele would never sell enough dryers in USA to ever make back costs from redesigning their vented dryers to meet UL standards. Hence they threw in the towel. Happily one has learned if willing to wait long enough (and willing to pay shipping costs if necessary), a yearned after Miele appliance will turn up sooner or later. | ||
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Post# 1009960 , Reply# 31 10/6/2018 at 22:25 (2,026 days old) by askolover (South of Nash Vegas, TN) |
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 I was just looking on amazon and ebay and didn't see any empty TwinDos cartridges. I bet I could figure out a way to refill the one you have. I used to have a swiffer wet jet. Swiffer wanted me to buy their bottles of fluid. Nah, I figured out how to refill it. Same went for the self-washing litter box I had for my cats. They wanted me to spend $$ for their specialty cleaning fluid. Same, I figured out how to refill it with better product for a lot less money. | ||
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Post# 1009969 , Reply# 32 10/6/2018 at 23:32 (2,026 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Well you wouldn't, would you?
Until or when MieleUSA gives the green light for empty Twindos cartridges to be sold here, Amazon or anyone else isn't going to have them on offer.
However if you Google via part number or words you'll find plenty of Amazon sites (UK, Germany, etc....) across the pond who sell the refillable cartridges. They all just say "will not ship to United States". Ebay sellers in Europe long have been offering Twindos cartridges (Ultraphase 1 and 2), and even sometimes the empty versions as well. These are from either dealers/vendors and or private sellers moving on things surplus to requirements. Many of them *will8 ship to USA, though it may prove dear for what one gets. | ||
| Post# 1010019 , Reply# 34 10/7/2018 at 13:50 (2,026 days old) by UncleDave (California) | ||
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20ml is plenty with reasonably soft water.
I settled on 18ml after a month of playing around and find it to be plenty for most loads. Im feeling bait and switched on the refillable cartridge availability but I'll get a set. The Liquid Persil from wal mart makes for a hell of a deal if it will work at 20 ML, but I won't know until I can reliably dose at that level through the system. UD | ||
| Post# 1016236 , Reply# 36 11/29/2018 at 15:27 (1,973 days old) by UncleDave (California) | ||
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Good to hear its working out. Great update.
I found the same thing about load size its only a tiny bit bigger than my last machine but it equates to a notable increase in load size I refilled a phase one with liquid persil from a flip-top squeeze bottle. I cut a slit on the top just long enough to poke the tiny flip top nozzle into it - then inverted it and squeezed it full. I covered the slit with a small piece of duct tape. So far "about" equal cleaning at 1/4 the price or less. UD | ||
| Post# 1016237 , Reply# 37 11/29/2018 at 15:40 (1,973 days old) by UncleDave (California) | ||
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ON the matter of the suspension I think we may be good to end -
The balancing algorithm is really good and prevents spin at a fairly conservative looking imbalance where my 1215 would have just taken off and pounded away. IF there is no final spin event we have a rinse spin mode you can toss in a towel or something that will tip it and it always gets it done for me - the old 1215 had to go secret menu and you had to come back to it . | ||
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