Thread Number: 77492  /  Tag: Modern Automatic Washers
2019 Speed Queens
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Post# 1014691   11/16/2018 at 18:22 (220 days old) by chetlaham (United States)        

chetlaham's profile picture
Now that 2018 is closing, does Speed Queen have any plans for a 2018 model or will they simply keep selling the current 2018 models as is through the year 2019? I'm guessing that they are considering changing the agitation?

Post# 1014692 , Reply# 1   11/16/2018 at 18:23 (220 days old) by chetlaham (United States)        

chetlaham's profile picture
Pardon, *2019 model I mean.

Post# 1014695 , Reply# 2   11/16/2018 at 18:36 (220 days old) by tryingtowash (Louisiana)        
I solved my problems with the 2018 Speed Queen

They don't do the job when it comes to cleaning in my experience and Consumer Reports has a good video explaining their results and say they even used the "heavy" setting and got "fair" results. They are the lowest rated washer by CR by far.

My experience has been that sometimes the soap is not even washed out. We were using Tide HE liquid and you see the blue tint to some white items (I have a theory that if small items like face clothes are under heavy items like towels that they do not move enough to get the soap out. Just my theory.)

My solution---move to Tide powder HE. You can't see the soap that is not washed out then!!

The only things I notice now are coffee stains and the like.


  View Full Size
Post# 1014696 , Reply# 3   11/16/2018 at 18:52 (220 days old) by Lorainfurniture (Cleveland )        

Iím pretty sure they are frantically looking for a solution to their disaster of a washer.

Post# 1014725 , Reply# 4   11/16/2018 at 22:44 (220 days old) by combo52 (Beltsville,Md)        

combo52's profile picture

I do think that they will try to fix the problem, unfortunately they have so many left over 2018 machines that they will be around a while, LOL.

 

They are only selling 25-30 % as many TL washers as last year, and dryer sales have also fallen by more than 50% to say nothing about FL washer sales. The only SQ we are selling now at the rate we sold them last year is the Front Load Stack.

 

I predict that there will be a redesign soon, but I have been wrong before.

 

The whole thing has really been a disaster that will go down in American laundry history, the funny thing is a year ago SQ was doing so well that Whirlpool was starting to get scared and they came out with a few HD models with a 5 year warranty, I don't expect that WP-MT will even keep the 5 year warranty going long.


Post# 1014762 , Reply# 5   11/17/2018 at 06:24 (219 days old) by chetlaham (United States)        

chetlaham's profile picture
Yup, I can imagine that lol. Still surprises me that a fix has not come considering that its now common knowledge these do not work out for everyone. Its a shame, if you can get Whirlpools attention then you know you are doing something right.

Post# 1014770 , Reply# 6   11/17/2018 at 10:00 (219 days old) by eurekastar (Amarillo, Texas)        

eurekastar's profile picture

Out of curiosity, what kind of "fix" would be necessary to improve performance.  When I was in the market for a new washer a few months ago, I passed on Speed Queen because of the reviews.  A full load seems to be the major challenge in the new design.  From videos I've seen, it always appears that garments on top just float and never get pulled under for any kind of wash action.  I guess it mainly needs more aggressive agitation. 


Post# 1014773 , Reply# 7   11/17/2018 at 11:19 (219 days old) by Lorainfurniture (Cleveland )        

Thereís not much to do, either mess with the wash program, change the agitator, or redesign the whole machine. I was able to jam a ge profile series washer dual action agitator and it improved slightly. If I put my hand on the top of the agitator while it was running it worked really well. The way it moves now it doesnít ratchet unless something is adding pressure to the top.

Post# 1014774 , Reply# 8   11/17/2018 at 11:23 (219 days old) by combo52 (Beltsville,Md)        
A Fix For The 2018 SQ TL Washers

combo52's profile picture
The fix will involve putting in a mode shiftier so the agitator and the wash basket can move independently just like 99.9% of all top load washers built over the last 80+ years, despite what SQ thinks they did not reinvent the wheel.

This will cost more to build and decrease the mechanical reliability but the machine will actually wash clothes and use a lot less water. This is the reason that they never gave serious consideration to using this new design in their commercial models.

Laundromat owners would never get away with washers that used this much water and did not clean the big loads their customers stuffed in them.


Post# 1014778 , Reply# 9   11/17/2018 at 12:44 (219 days old) by Brisnat81 (Brisbane Australia)        

They could do it like Fisher and Paykel did with their very first Electronic machine, the Gentle Annie.

It has a metal tab on the spin tube and a metal tab on the agitate shaft. The agitator can agitate to almost 360 degrees, but ones it moves past 360 degrees, the tabs hit each other and the tub spins.

No mode shifter required, just a separate agitate shaft and some metal tabs.



Post# 1014811 , Reply# 10   11/17/2018 at 18:49 (219 days old) by norgeway (mocksville n c )        
OR

You can do like me and use a real washing machine to start with, my early 80s rimflo Hotpoint washes and rinses perfectly, I have very sensitive skin, any residue left in clothes breaks me out, I wont have a HE front loader because they DO NOT RINSE and I sure don't want a anemic new sq, no thanks, even a vintage Maytag is better, and that's my least favorite washer.

Post# 1015001 , Reply# 11   11/19/2018 at 07:48 (217 days old) by mtn1584 (USA)        
Just an observation

To all the negative reviewers on this site regarding the 2018 SQ machines, my question to you all is this........

Have you actually read the owner reviews on the SQ website? The overwhelming majority of people love their new SQ washers. There is even a young mother who made a video about how much she loves her new TR5 and how she washes her baby's cloth diapers in the TR5 and how clean they come out after washing.

Combo 52, how many folks buy washing machines every year? I would assume you have a finite amount of customers and they would only need a washer every 10 years or so, and if many bought the 2017 model, what reason would they have for coming in again?

Wash performance: This washer and the engineers never claimed in any video that the machine turns over loads. Not once! In fact they state the load moves horizontally, meaning the clothes / water move back and forth, which facilitates the wash action.

Eugene, you really sound bitter and I have read on the SQ website that many have seen your reviews and many are glad they didn't listen to you and bought the 2018 models anyway.

The comments of many members on this site about this washer are in the minority compared to those who actually spent their money on these washers and are happy with them. Even members on this site have reported how please they are with their washers only to chastised by other members who do not own the 2019 model.

There are a few who do not like the performance of these machines however the reviews of the TR7 are excellent as well as the majority of the reviews about performance from owners of the TR5 and TR3. Some mechanical issues have been reported by owners with regards to the start and stop buttons on the TR5 and TR3 models but the majority of owners have no complaints.

An unbiased consumer is going to look at the majority of good reviews compared to the few negative reviews.

These are just observations that I felt needed to be mentioned. I have not posted on this site in quite a while because it has become really nasty. I am a person who likes facts, and the fact is, according to the overwhelming majority of owners, these washers ARE in fact well liked and perform well as per owner comments on the SQ website which are verified by the washer's serial number.

Have a good holiday season everyone. Peace


Post# 1015003 , Reply# 12   11/19/2018 at 08:40 (217 days old) by Iheartmaytag (Wichita, Kansas)        
mtn1584

iheartmaytag's profile picture
Have you ever heard of a manufacturer hiring someone to write positive reviews?
Have you ever heard of a manufacturer deleting their negative reviews.
If not, you have now.

As I have said on this subject before, If someone dropped a butt load of money on one of these machines, and is happy with it. I am happy for them.
As for me, I will stick to my Whirlpool built Maytag. or I guess if I could put come clothes in a bucket and "agitate" them with a toilet plunger. I hear my results would be about the same or better than the current SQ.


Post# 1015018 , Reply# 13   11/19/2018 at 11:22 (217 days old) by Lorainfurniture (Cleveland )        
10 calls a day.

I can assure firstly, that I hold no ill will towards speed queen. I was certainly disappointed how they handled my situation, had they called me Iím sure we could have worked something out.

I get on average 10 calls a day of people that were looking to buy, or have already bought the new speed queen. Iíd say 7 looking to 3 already owning them. it has become a bit of a problem as my line is tied up and my local customers are getting a busy signal.

If you ever want to find the truth with anything, follow the money. I have not benefited one bit from my review. In fact, I can argue that Iím losing money on a daily basis by spending my valuable time talking with people all over North America.

Iíve had 2, two people call me and said they were happy with their washer. Iím sure there are many more. I never said the speed queen washer was the worst washer ever, a lot of people put words in my mouth. I suggest watching my videos again and youíll see what Iím talking about. I took issue with the machine because quite frankly, they were being dishonest about it being 4% better than the 2017. Also itís more expensive than the previous generation. They also said it would wash a queen size comforter lol.


The only thing that makes me angry/ bitter is when people take shots at my integrity. All the idiots online who berated me saying I could have got that ketchup stain out had I used more/better detergent. They clearly were sleeping in science class when the scientific method was being taught. Or the idiots that say I made my review video in retaliation. For the record : I was decertified after I published that video, specifically for publishing that video. All the rest of my sq related videos were to prove my allegations, or by viewer request.


I talk to a lot, let me repeat, ALOT of speed queen dealers. I can assure you that the the reviews on the internet do not reflect the reality of of the machine.

Do you own one? Can you post a picture of it? I own one, actually I just bought another tr7 so I can disprove all the morons that said I got a prototype non functional model. I have real life experiences with this machine and I posted my opinion on the internet, and to be perfectly honest, sometimes I wish I hadnít.

-Eugene


Post# 1015023 , Reply# 14   11/19/2018 at 12:22 (217 days old) by ea56 (Sonoma Co.,CA)        
The Third Rail of AW.org

ea56's profile picture
is Speed Queen, donít touch it!

I have the greatest respect for both Eugene and John. They both have professional experience with these machines, and know of what they speak.

Many members are extremely passionate about their personal preference for washing machines, and I for one, repsect them. If this is what they like and want to use, who am I to question it. Just as I would hope I and other members who may differ in our opinions are repected as well.

That being said, I also believe that Harley made some very valid points about SQís apparent manipulation of the reviews that do or donít appear on their website. I personally donít wish to purchase products from anyone that stacks the deck in their favor. Iíve read many negative reviews on the websites of both GE and Whirpool/Maytag,and they all seem to be answered by company representatives that reach out to the reviewers to contact them for a resolution. Thatís the proper way to deal with criticism, not by sweeping it under the rug.

So to each his own,buy and use what makes you happy, this is still America, isnít it?

Eddie




This post was last edited 11/19/2018 at 12:40
Post# 1015162 , Reply# 15   11/20/2018 at 10:03 (216 days old) by washman (o)        

Ain't no party
like a Speed Queen party
cause a Speed Queen party don't stop.


Post# 1015228 , Reply# 16   11/20/2018 at 21:37 (216 days old) by Kate1 (Idaho)        

Iíd love to believe that the current generation of Speed Queens could compare to old fashioned machines but Iíve seen ample evidence to the contrary. Iím terrified of the day when my 19 year old Whirlpool set finally gives up the ghost because I truly have no clue what Iíll replace them with. Until then, I will continue to repair them and maintain them as needed but I donít think Iíll realistically be able to obtain parts for them indefinitely. I had pegged SQ as my saving grace, a real, solid machine in this day and age! Until 2018 rolled around and the reports started coming in. I have a number of friends who bought these machines due to having large families and washing cloth diapers and were utterly disappointed in their performance. As a mother of four myself and plans for more in the future, Iíll need a robust machine that can handle numerous loads a week and power through loads of diapers. Iím so hoping SQ goes back to their good machines but with government standards theyíre being required to adhere to, I donít see that happening. I guess Iíll just continue my search for a previous generation SQ set and pray they last as long as itís claimed they will.

Post# 1015253 , Reply# 17   11/21/2018 at 01:54 (216 days old) by Spinmon (st. charles mo )        
mtn1584

You didn't address CW's POOR results. I'm not a lover of CW by any means but the SQ's dismal 'stain sample' results are pretty dramatic evidence of weak washing ability.


The new SQ is not saving water,the run times now make 'er a SLOW Queen,the pricing is high end,and the 'groaning/sloshing' wash sounds are pathetic compared to the near woo-woo of my AWN542.

I hope the machine regains most of its former glory sooner than later.


Post# 1015320 , Reply# 18   11/21/2018 at 16:49 (215 days old) by Lorainfurniture (Cleveland )        
I may have fixed it.

Iíve been playing around with the new tr7 that I got (spoiler alert: it works in the exact same way as my ďprototypeĒ) and Iím pretty sure I found a very simple yet elegant solution to combat the lack of turnover.

Iím going to play with it for a few days and then Iíll video my results if it actually works.


Post# 1015348 , Reply# 19   11/21/2018 at 19:40 (215 days old) by IowaBear (Cedar Rapids, IA)        

iowabear's profile picture

With both you and Yogi experimenting I have no doubt it will be improved!

 

I've always suspected the design was driven more by marketing than anything else.  The current design looks exactly the same as the old one so the average buyer would never know the difference.  The locking lid makes sure its secrets are kept...


Post# 1015351 , Reply# 20   11/21/2018 at 20:05 (215 days old) by RP2813 (Too many people know the way)        
Whatever happened to ZPG?

rp2813's profile picture

From what I've seen and heard out of Idaho lately, I'm wondering if it's much more than a Utah annex anymore.


Post# 1015352 , Reply# 21   11/21/2018 at 20:13 (215 days old) by GELaundry4ever (Killeen tx USA)        
2019 speed queen

I can't wait to see what the 2019 speed queens have to offer.

Post# 1015355 , Reply# 22   11/21/2018 at 20:27 (215 days old) by Lorainfurniture (Cleveland )        
Idiot engineers

I bet a dollar the engineer that designed this machine used to work at Frigidaire. They had some agenda to make their agitub design work and convinced the higher ups to go for it.

Iím sure (I hope) they were fired over this as they could very well have sunk the whole company

At that point they all got tunnel vision and couldnít take a step back to see that fundamentally the washer was shit. Im sure that what they came up with was the best possible version of that type of agitub, but that doesnít make it any good.

The irony of the situation is that there are plenty of washers that are far worse than this sq. After testing a few I can totally understand how someone could find this acceptable.


Post# 1015372 , Reply# 23   11/22/2018 at 01:38 (215 days old) by FreshNclean (WA)        
What about their front loafers for 2019?

I wonder if they will bring these back . Their front loader is deem worthy.

Post# 1015471 , Reply# 24   11/22/2018 at 22:51 (214 days old) by GusHerb (Chicago/NWI)        

I still love my 2015 SQ. As a matter of fact I put some high traffic doorway rugs through it the other day and what it beat out of them would nearly have people vomit. It took two washes and two rinses to get all the gritty dirt out of them, thereís no way in hell the new design wouldíve gotten them clean. I know what my washer is capable of and I was still impressed.

My aunt was set to get a SQ set for her new house until the 2018 line came out, I let her watch Eugeneís videos and said nothing to her to let her form her own opinion and she was displeased to say the least. She ended up getting a commercial Maytag set which is by far the best WP VMW machine Iíve seen, it has very good turnover and uses what appears to be actual 50/50 mixed water for warm.


Post# 1015511 , Reply# 25   11/23/2018 at 14:46 (213 days old) by imperial70 (******)        
50/50 mix of warm/hot water

would be luke warm maybe even cool even if my HWH was set at 140F here in the Northeast during winter. I would hope they use an ATC setup instead.

Post# 1015656 , Reply# 26   11/24/2018 at 15:22 (212 days old) by GusHerb (Chicago/NWI)        

I would imagine it's ATC given the machine alternates between hot and cold vs filling hot and cold at once. The water felt like it was about 95-100ļ when I stuck my hand in during the wash cycle, but that was a few weeks ago before the city water started to get real cold.

Post# 1016034 , Reply# 27   11/27/2018 at 21:39 (209 days old) by norgeway (mocksville n c )        
Well...Eugene and John L

Are right about this one, I watched the new SQ wash, that said enough, I will keep my 30 year old Rimflo Hotpoint, and I plan to keep enough vintage washers so when it dies I can slap another in its place, A GE, Belt drive Whirlpool/Kenmore ,Norge, Front Load Westinghouse etc,,,NOTHING made in the last few years impresses me


Post# 1016133 , Reply# 28   11/28/2018 at 19:07 (208 days old) by Lorainfurniture (Cleveland )        
Agitator changes.

So I managed to install this butchered agitator, the bottom of a 2000ís ge profile, and the top of a direct drive washer. I manipulated the cams so that the agitator ratchets UP instead of down. The washer seems to naturally want to bloom from the middle so this agitator really promotes that effect.

Shop towels overloaded: it did great! The more I jammed in there the better it seemed to do.

Fleece lined dickies: 6 pair, which is one more than my previous test with the factory agitator. It did well, my pants got clean the first go. The issue is on the longer agitation stroke it gets the pant legs bit wrapped around the agitator.

Work shirts, thermal shirts. Again, washed well on the first try, but not without some assistance. Itís that long agitation that wraps and tangles all the stuff together. So much so that for the first time In my life I saw a speed queen go off balance.

If I could manipulate the wash program and have it do a cycle of just short strokes it will be the bees knees.



Post# 1017043 , Reply# 29   12/6/2018 at 08:58 (200 days old) by Yogitunes (New Jersey)        

yogitunes's profile picture
yeah, the GE dual action only works best when more clothes are added...it worked well in the transmission models....


I need to try an agitator from a transmission model in there....the larger vanes have to be an improvement...the AgiTub of the Frigidaire was effective, so there has to be a reason why...


and I am wondering of adding 3 or 4, 1" or 2" vanes to the tub....after all, we have the momentum of the tub, might as well make use of it...


the rinsing and extraction of this machine is impressive over past models....if you recall on past models, washing was good, issues of poor rinsing and extraction were a down side....now the tables have flipped....

so far we have 2 out of 3.....if we can get the washing improved, we might be onto something....


2018 is only the prototype.....now, is there enough input to jump into 2019 with changes, or will it be held off until 2020?...time will tell....




Post# 1017093 , Reply# 30   12/6/2018 at 15:03 (200 days old) by lowefficiency (Iowa)        

lowefficiency's profile picture
Yogitunes wrote:
>>now, is there enough input to jump into 2019 with changes, or will it be held off until 2020?

Could they even *afford* to wait until 2020?

This to me feels like Speed Queen's "Neptune moment". In just one year they've done considerable damage to their brand and reputation, performed poorly in several high-profile major reviews, and instead of taking feedback back to engineering, have been actively hostile to those who post negative comments about their machines. They clearly don't understand how significant of a role social media plays, and the buying public have a LOT of concerning information at their fingertips when they type "Speed Queen 2018" into a Google search...


Post# 1017123 , Reply# 31   12/6/2018 at 18:40 (200 days old) by chetlaham (United States)        

chetlaham's profile picture
Well, have you not heard? Just release a video with a warm saccharine glow and they think everything will be all right.



Even admits to the neg reviews:






Some of this:





Add some reassuring buyers:









And as of 2 hours ago, the hubris is showing:














Post# 1017127 , Reply# 32   12/6/2018 at 19:58 (200 days old) by henene4 (Germany)        
That campaign has been going for a while now

I have subbed their channel to see what they are comming up with.

On their previous launches, they had a few weeks of a few videos, not much, never needed it.

Most agressive thing they ever put out was their SQ vs. Maytag video a few years ago.



For what pride they once had, this is almost pittyfull.


Post# 1017299 , Reply# 33   12/8/2018 at 05:23 (198 days old) by LukeS (Charlotte, NC)        

The first Speed Queen video talking about the negative reviews is insane marketing garbage. They have a failing product that consumers don't like or want and instead of fixing the product they are telling consumers they are wrong and using the product wrong. The level of arrogance is unreal. Instead of fixing the issue they are just dumping money into marketing to cover it up with BS. They are gutting the product for short term gain and we all know how that ends.

Post# 1017317 , Reply# 34   12/8/2018 at 10:00 (198 days old) by CorvairGeek (Gem State)        
Sears to start selling Speed Queen

Eddie Lampert should cut a deal and start selling them on a campaign of 'Cleanest Wash Ever'!

Post# 1017351 , Reply# 35   12/8/2018 at 15:24 (198 days old) by combo52 (Beltsville,Md)        

combo52's profile picture
SQ is only sold through independent dealers, no national dealers.

John L.


Post# 1017406 , Reply# 36   12/9/2018 at 00:14 (198 days old) by comeonnow (Midland, MI)        
Seriously,

Ok, had to create an account as a consumer because the ďScottĒ video just has to be addressed.

No, you guys, youíre obviously wrong about the 2018 Speed Queen washers. Look at this video of Scott. I mean, he says ďwarshedĒ and ďdrowndedĒ so heís clearly just a normal guy just like me. And look, he he did research at his computer with headphones and stuff, and he talked with tech support for a week* and look, he has all this complicated networking computer stuff, so heís clearly much, much smarter than his appearance initially indicates to people, again just like me, seriously you guys... And then citing his "education" like I myself am sure I have, he can recognize that the evidence that is being put out there about the product isnít actually evidence, but is instead ďnot realityĒ (please Google: ďWhat you're seeing and what you're reading is not what's happeningĒ and realize that the dual customer bases being targeted here are regretfully probably one and same)

And look, there is that guy in the comments, Cool Ghoul, with his replies that are clearly not a paid PR astroturf effort by Speed Queen.

[cough]

Thereís a difference between advertisement and propaganda, and Speed Queen has clearly descended into the propaganda category. If you need propaganda instead of advertising to say why people should buy your product, youíre losing, and so are your customers. But if youíre willing to use propaganda to sell your product, you probably donít care about that.

*(for ďa weekĒÖ seriously ScottÖ? You had to talk to tech support for a week on a "successful" new consumer product? Ok, if thatís what you want to go on...)


Post# 1017427 , Reply# 37   12/9/2018 at 05:49 (197 days old) by DADoES (TX,†U.S. of A.)        

dadoes's profile picture

I have to wonder about the seeming disparity between the network equipment shown at 1:55 in the "Scott" video vs. the (overhead) view of his house at the end.† It doesn't appear to be a large-enough house to involve all that network wiring.


Post# 1017431 , Reply# 38   12/9/2018 at 08:54 (197 days old) by imperial70 (******)        
Rumor has it

Haier is going to make a move to purchase Alliance for the commercial appliance division. Most likely they will purge the home appliances. This will give GE Appliances a full line of laundry appliances.

Post# 1017441 , Reply# 39   12/9/2018 at 10:22 (197 days old) by combo52 (Beltsville,Md)        
Rumor Has It

combo52's profile picture

Hi Paul, That is totally ridiculous, even if that happened the SQ laundry equipment is way too expensive to be mass marketed under a name like GE, the product would have to be cheapened extensively.

 

Where did you hear such a rumor ?

 

John L.


Post# 1017450 , Reply# 40   12/9/2018 at 11:44 (197 days old) by imperial70 (******)        

Its a hostile take-over bid. Haier wants to disable the military by taking control of the company that makes laundry appliances for them. Hopefully substituting inferior laundry equipment that renders the military naked and afraid.

Post# 1017455 , Reply# 41   12/9/2018 at 13:04 (197 days old) by Tomturbomatic (Beltsville, MD)        
Good Heavens!

Washers as weapons!

Post# 1017478 , Reply# 42   12/9/2018 at 15:32 (197 days old) by Lorainfurniture (Cleveland )        

I genuinely believe there are some people that are completely satisfied with the wash performance of this machine. Some ocd office worker who doesnít get dirty and washes two shirts at a time.

I have a ton of electronics and 26 bitcoin miners at my house and even I donít have that many network cables. If you got to run that many wires in a 1500 sq ft ranch house you are an idiot and that would explain why you love the new speed queens.


Post# 1017519 , Reply# 43   12/9/2018 at 19:45 (197 days old) by chetlaham (United States)        
They need

chetlaham's profile picture
To take what they have and redesign. At minimum I'm thinking of adding a drum and break band to the wrench notch they have in the shaft and a catlyst prewash system... but even the latter is wishful thinking. They need an agitator that is Independent of the tub. I know Speed Queen is reading this forum and thinks we are all stark raving mad simply because of our interest in appliances- but one day they will realize we were right wanting them to succeed.

Post# 1018068 , Reply# 44   12/14/2018 at 23:03 (192 days old) by Xraytech (Rural southwest Pennsylvania )        

xraytech's profile picture
While I donít have a 2018 model Speed Queen, I purchased a digital control model in February 2017.
I will say Iím not overly happy with it, moms 2011 model does much better.
I donít overload my machine, Iíll wash 3 pairs of Hospital scrubs on the medium setting, I often get an overflow error, and it rinses poorly, I always have big white streaks on my navy blue scrubs from the detergent not finding out, not to mention it does a poor job at lint and dog hair removal.
Iím ready to pull my 1987 GE Filter-Flo and have the agitator rebuilt so I can start using it again, it does a far superior job at washing, and I never had lint or dog hair on my clothes


Post# 1018071 , Reply# 45   12/15/2018 at 03:09 (192 days old) by thomasortega (We have a famous sign, earthquakes, bushfires and weed)        
@ Lorainfurniture

"I bet a dollar the engineer that designed this machine used to work at Frigidaire."


Well I worked at Frigidaire (Electrolux) and wasted 3 months of my life in Augusta (I want to die every time I remember that) working on the Gallery and Affinity.

Nope, nobody from our "old-old times" (GM) team survived WCI and nobody from the post-WCI/Electrolux generation would dare to do something that stupid nowadays...

And one thing almost all engineers at Electrolux agree is, if we have to bring back something from the GM years, we would melt our brains to bring the pulsator back, never the Agitub.

Frigidaire had that stupid idea to make the last try on the affinity top loader a few years back but it wasn't at all based on the agitub, but based on the drum used in a Brazilian platform to reuse the molds that already existed (and save like $350k), which by the way was the very last time i interacted with the US engineering when I sent them all the old drawings and added a post it note "Good luck, you will need lots of it. Oh and one of the needles is broken".

That's why all Frigidaire affinity top loaders don't have one of the holes in the drum LOL

Of course Frigidaire would never spend that fortune opening new molds just because of ONE hole.

And yes, when that Affinity was made, I remember they brainstormed an agitator somewhat like the Agitub. They didn't even prototyped it because it failed horribly on Solidworks simulator. The idea lasted maybe a couple of hours until several eyes rolled...

That Affinity was a mediocre, but at least it worked. Period. The SQ no F*** way.

Now I wonder if the engineers at Speed Queen have ever used the simulator before making the very first prototype. I'd love to have those drawings only to run the simulator and see all those red dots popping on the screen.
They should definitely go back to school and study weight distribution dynamics and hydrodynamics again.





Post# 1018086 , Reply# 46   12/15/2018 at 06:48 (191 days old) by combo52 (Beltsville,Md)        
Affinity Agitub Machines, Around 2015 ?

combo52's profile picture

Hi Thomas, interesting information about this short lived design, ? why did FD abandon it so fast ?

 

You and others may remember we got one of these machines around 3 or 4 years ago. We washed a load of 4 large towels in it two of which had been evenly and heavily soiled by dragging them over my friends garage floor at his auto shop.  When the soiled towels emerged from the washer they were only cleaned in ares, only about 1/2 the towel got effectively washed which showed the very poor turnover and cleaning of this washer.

 

Fast forward to October 2017 when I was at the sales meeting where SQ was unveiling the new 2018 TL washers. I expressed imitate concern that the new SQ system was not going to work and would have the same problems as the FD Affinity which had already been discontinued. The SQ people said they had tested the FDA and that they had solved its problems.

 

I predicted and told them at this meeting that the new machine would be a disaster and that sales would plummet.

 

SQ should have put this machine in the hands of people like Eugene and us to name a few several years ago to do real field testing instead letting a bunch of bean counting executives in Wisconsin make the decision to go ahead with production of this ineffective machine.


Post# 1018094 , Reply# 47   12/15/2018 at 09:22 (191 days old) by GELaundry4ever (Killeen tx USA)        
major changes...

What are the major changes to this 2019 lineup?

Post# 1018096 , Reply# 48   12/15/2018 at 09:53 (191 days old) by combo52 (Beltsville,Md)        

combo52's profile picture
There No known changes for the SQ TL washer and dryer lineup for 2019, my guess is they have enough left over 2018s for a few more years, LOL

Post# 1018097 , Reply# 49   12/15/2018 at 10:05 (191 days old) by eurekastar (Amarillo, Texas)        

eurekastar's profile picture

It appears that only minor changes were made for 2019.



CLICK HERE TO GO TO eurekastar's LINK

Post# 1018099 , Reply# 50   12/15/2018 at 10:53 (191 days old) by Yogitunes (New Jersey)        

yogitunes's profile picture
I am curious how this style machine is not much different than an example of Maytag's Dependable Care.....

if Alliance would throw on a label, 'Durable Care'.....the machine is built to last....


Maytags claim to fame was not its great washing, it was that the machine lasted, or rather, 'gave' in to the load, never to sacrifice the machine...

Maytags didn't operate with the lid open, so people would not see the mediocre wash action compared to a Kenmore or a GE....there was no YouTube back then...

Maytags worked best if you underloaded them, seems SQ is the same.....


these newer machines do have some drawbacks.....but given a choice, I would WASH in a 2017....and RINSE and SPIN in a 2018....just need to find a way to combine the two....


Post# 1018100 , Reply# 51   12/15/2018 at 11:05 (191 days old) by IowaBear (Cedar Rapids, IA)        

iowabear's profile picture

If you advance the video to 54:00 you can see how to cancel the cycle and force a drain and spin. Seems like bizarre user interface design on a machine with simple dial selectors for most other choices.  Edit: I see now that the 2018 worked the same way, except with physical switches.  Still seems odd to me. 

 

If I was new to this machine and just wanted to run a spin cycle it wouldn't be obvious how to do it.




This post was last edited 12/15/2018 at 11:28
Post# 1018103 , Reply# 52   12/15/2018 at 11:37 (191 days old) by thomasortega (We have a famous sign, earthquakes, bushfires and weed)        
@Combo52

You made a question and answered it.

"why did FD abandon it so fast ?"
"When the soiled towels emerged from the washer they were only cleaned in ares, only about 1/2 the towel got effectively washed which showed the very poor turnover and cleaning of this washer."

The cleaning was mediocre and tons of people started to complain.

Well, complaints can be overseen. The problem was people returning their washers, profit was affected, executive heads rolling, engineers saying "well, we tried to warn you but you insisted to make it that way because of costs".


One thing people need to learn: Don't blame the designers and engineers. Years ago everything was determined by us. Nowadays everything, I mean ABSOLUTELY everything is about cost and profits. Satisfy the investors, AKA people that NEVER used a washing machine because they always had maids even to wipe their butts.

Electrolux has a super know how, the company probably had the very best engineers and designers in the World (I don't consider myself the best, but it was great to work with them) But..... THOUSANDS of designs were made, from small appliances to professional equipment and then the drawings were thrown in the fridge to be forgotten forever. Most people may think the engineering team work in one of those fancy offices that look like Google's offices (yes, part of the work is really like that) and we NEVER have our hands dirty. In reality, we use that cute office with beanbags and free snacks less than 1 hour per day and the rest of the time we're confined in that cold lab working hard.
My arms years ago looked like a construction worker or a bodybuilder because of dozens of times per day lifting drums and tubs and concrete counterweights. At Electrolux we had state-of-the-art technology, including a 3D projection room, but even with all the modern digital technology, nothing can 100% replace real-life prototyping... and after lots of work, a spoiled bastard wearing a tie that NEVER studied engineering, that doesn't even know how to replace a lightbulb simply say "nope, let's make it cheaper. eliminate this, eliminate that, instead of using this material let's use that other one and we can save 4 cents per unit in this part, 2 cents in the other part, etc.

Then we start to complain and warn them about the obvious "we specified this for a reason, we studied all the possibilities before we came up with a solution, that's what we're paid to do" Then we end up having our asses kicked out of the company and being replaced by trainees that will do what the executives want without complaining, without warning them, and they don't give a s**t about their reputation.

Working in a huge company again? NEVER! That's why I love my job at The Laundry Alternative.

The CEO knows nothing about design or engineering (he doesn't even know how to use vise-grips), but he's fantastic on business. Sometimes I ask him opinions about design and his answer, as the company CEO, the big boss is always "Thomas, that's not my area, if I touch it, I'll make s**t. I trust and respect your knowledge. If you say this part needs to me like this, it will be exactly like this."

It's great when a company is organized and people have autonomy to be "the boss" only in their areas. People will never see me making decisions regarding business or marketing at TLA. That's not my area, I know nothing about business, I'm a disaster selling things. If I start a lemonade stand right in front of my house I'd go bankrupt in hours. That's simply not my world and my team has somebody that does business much better than I can dare to imagine. It's also great to see the "old school" engineering and design being respected nowadays.

The problem for all the big corporations started when Business, Marketing and Financial departments started to have more decision autonomy on the projects than the engineers and designers so satisfy investors.

I can visualize in my mind the Speed Queen engineers and designers DESPERATE, knowing they we're putting their names in a horrible product because "the boss" told them to do it.

I'm from a time when the CEO would make a meeting to pull on our ears because customers complained about poor quality and demand we work harder to make it better.

I was in a meeting room with the new Electrolux CEO completely out of control screaming and yelling at us because of a pile of emails from customers happy because their appliances lasted almost 15 years and the marketing department had determined they should last 10 years at the most. Think of somebody so angry he was even spitting, almost like a dobermann literally saying Do you want to destroy our company? What the F-word you idiots are you trying to do? If the products don't break we won't sell more, it's suicide!"

That phrase made me think loud "What the F-word I'm doing here? I didn't dedicate my whole life to be called an idiot and intentionally make poor designs knowing they will fail. I refuse to put MY name and MY reputation at risk. It was good working with you, excuse me, I'm leaving this room right now and going straight to human resources to return my badge".


Post# 1018114 , Reply# 53   12/15/2018 at 14:20 (191 days old) by kenwashesmonday (Haledon, NJ)        

I looked at the video posted by Eurekastar. The guy washes 15 lightweight t-shirts and the action is just pitiful. My 47 year old Maytag A606 would wash them 20 times better, set on gentle, and in less water.

Did you get a load of that tub seam shown at the end of the video?


CLICK HERE TO GO TO kenwashesmonday's LINK


Post# 1018117 , Reply# 54   12/15/2018 at 14:38 (191 days old) by twintubdexter (Palm Springs)        

twintubdexter's profile picture

I'm confused about the comment concerning the electronic control Speed Queen, especially since the pair I bought remains covered up in the garage and, depending on my health, may end up at the local Revivals Thrift Shop with doubting customers saying "oh sure they're brand new". What does an"Overflow" error mean? Is that a warning that my laundry room is about to look like a scene from "Titanic"? I haven't heard of too many negative reports concerning the older Speed Queens except wishing they had a faster spin...but then absolutely nothing is perfect. I know I would have been better off with the non-electronic versions but I went for the gusto.

 

tick tick tick...that's the warranty ticking away


  Photos...       <              >      Photo 1 of 2         View Full Size
Post# 1018147 , Reply# 55   12/15/2018 at 20:28 (191 days old) by GELaundry4ever (Killeen tx USA)        
wash agitation

I noticed that the wash agitation on the long stroke is slightly shorter.

Post# 1018222 , Reply# 56   12/16/2018 at 19:30 (190 days old) by Lorainfurniture (Cleveland )        
I heard

The heavy duty cycle was going to be more vigorous. The normal cycle is 20 minutes longer.

They are also redesigning the tr3 and tr5 control boards due to extremely high failure


Post# 1018226 , Reply# 57   12/16/2018 at 20:41 (190 days old) by DADoES (TX,†U.S. of A.)        
SQ vigorous action

dadoes's profile picture

Maybe I'm missing the difference but on all the videos of the various cycles thus far I don't see much difference in wash "vigor" from one to another.† There may be slight differences in long stroke periods, short stroke periods, pause time between them, and total wash time ... but the speed of the drum rotation always appears the same.


Post# 1018236 , Reply# 58   12/16/2018 at 22:34 (190 days old) by GELaundry4ever (Killeen tx USA)        
vigorous agitation

I wonder how much more vigorous the agitation will be.

Post# 1018238 , Reply# 59   12/16/2018 at 23:01 (190 days old) by chetlaham (United States)        

chetlaham's profile picture
From Kirk's video, notice how the box no longer says Speed Queen. They know lol.


@Lorainefurniture, Thank you for the info, failing control boards makes the critics right. I can't see what they would be failing though- they said they are built to the same specs as the Front loaders.


@Thomasortega: Spectacular posts. I am so happy to hear from someone on the inside and how it works. I don't blame anyone on considering an agi tub, its very elegant and little that can go wrong- but yes, its not practical for the real world.

Question, and you do not have to answer it- but if you worked for Alliance, what would you do? How would improve or fix this blunder?


Post# 1018249 , Reply# 60   12/17/2018 at 06:23 (189 days old) by Lorainfurniture (Cleveland )        

I put a dual action agitator on my 2018 and it worked well, by any standard. Only problem is those really long strokes tangled up my shirts. If I could reprogram the board I could totally fix this washer. Maybe not totally fix it but make it a hundred times better.

Post# 1018377 , Reply# 61   12/17/2018 at 22:52 (189 days old) by Spinmon (st. charles mo )        

The 'short stroke' wash segment of SQ's new washer looks like it could actually produce turnover. The long swish stroke no.

I think the new wash system with it's stupid long wash times should be tossed,regardless of possible reliability.


I still don't see how the new SQ with it's full tub 'o water and much longer run times conserves anything. It's sure wasting time.


Post# 1018383 , Reply# 62   12/18/2018 at 00:22 (189 days old) by tolivac (greenville nc)        

For many folks TIME is a more valuable resource than power or water!

Post# 1018389 , Reply# 63   12/18/2018 at 02:02 (189 days old) by henene4 (Germany)        
OK

So I might be biased, but at least this iteration does produce visible rollover.
In Kirks video you can nicely see the black T-Shirt disappearing and reappearing.

It is slow turnover, HE TL turnover, but it is there.

And AutoFill seems to have selected a good waterlevel, half a tub should be fine.



But the manuals changed at lot as well.

A large load is supposedly 8-9 shirts and 5 plyester pants. That translates to roughly the load shown here.
For a washer with agitator and only 3.2cuft, that seems reasonable I guess.
That is the same for every washer still and every washer still has the same 4 water levels (small medium large auto).


The cycle versions depend on the serial number according to the manual.



I only looked at the TR7 manual for the start, and it says that the cycles for all machines with the serial numbers up to 1810 (including that one) were shorter and they got lengthend after those machines.

Normal Eco gained 20 minutes all in wash agitation, which more then doubles Normal Ecos wash agitation.
Without deep rinse, that takes now almost 50 minutes, with a deep rinse we would be at above 1h 5min.

Heavy Duty gained 5 minutes and takes 45min with deep rinse if you want high agitation.
Denims and Whites offer high agitation and a deep rinse as well and take 38min or 42min respectivley.
Super Soiled defaults to a soak, if you remove that, its about 43min. With 77min.

Eco Heavy is about 33min without deep rinse, about 51min with one.

Delicate and Perm Press both use medium agitation for lighter loads and run less then 40min with 1 deep rinse.

For a really gentle wash in short time the athletic cycle runs 36min with low agitation and still has almost 20min of main wash agitation.

So that TOL machine offers options that should be quite usable if you know how and times shouldn't be to long.
20min of wash should be enough with the improofed agitation profiles.
And you can safe the annoyingly set up speciality cycles as favorites as you need.

Oh, and you have Speed option which might crank the Normal Eco down again and probably will bring Heavy Duty to under 30min.



But actually, on the TR5 and TR3, the only cycle that - supposedly - gained time was the Eco Normal cycle by the same 20min.
The Heavy Duty cycle is still 40min with a deep rinse.
Other cycles are 36min and 35min respectivley with corresponding agitation intensities.



So I wonder:

Did they just crank up the preselected soil level on the Normal Eco cycle to max on the one model with selectable soil level and then copied that cycle to the rest of the machines, but kept the other cycles at their old defaults?




I certainly would say that TR7 is the one to go for. Most cycles with most combination of agitation time ranges and intensities as well as several pretreatment options.


Post# 1018392 , Reply# 64   12/18/2018 at 02:49 (189 days old) by chetlaham (United States)        

chetlaham's profile picture
They're playing games, thats for sure. And the reviews are so doctored and fake its obvious. Really, preforms better then a 20 year old Maytag? Something bit them. What exactly I have no idea.




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