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Thread Number: 7751
Never ever another Miele for me !!! |
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Post# 150318 8/24/2006 at 16:37 (6,448 days old) by mrboilwash  (Munich,Germany) |
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I am so pissed off with my Miele W435 and even more with their unqualified sevice men. Normally that stupid machine only gives two rinses and two 1000rpm intermission spins on regular cotton cycle. If a sudslock occurs it reduces the spinspeed and then increases speed again just very slowly. I have set the "Water Plus" function to a third rinse at normal level because I don`t want to waste too much ernergy with the #4 setting. (Which is more water for wash and rinse and an extra rinse. I also had to extend the wastewater hose, but still in the permitted limits of the manufacturer. It drains good and quite fast. Well, trouble #1 is that every now and than, maybe 1 out of 10 washes my Miele does not do anything about it when a sudslock comes up in the rinse. It just keeps on spinning and ignores the sudslock. Error #2 is that every now and then it does not come up to the full spinnspeed in the final spin, because of out of balance problems. I never get an error code at the end of a cycle. Had several times repair service but they just claimed the machine were perfectly all right and got nothing repaired. Today they have sent over 2 men to have a look at my machine. The result is, now I have an extra high water level rinse. This setting is called "softwatersetting" and can not be programmed by the customer. There was also a testrun with a 400g unbalance at 1500rpm. The machine almost speeded up as it should to 1430rpm and made an awful rattling noise and both repairmen pressed their ears against my machine as if they could not believe what they heard. As the spin was finished one of them said: That was probably just the air in the drum. So that really takes the cake, doesn`t it ? I am so disappointed with Miele just don`t know what to do, now. Or am I just asking for too much ? Any suggestions about the reason of trouble? BTW the controlpanel has already been replaced before | ||
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Post# 150324 , Reply# 2 8/24/2006 at 17:19 (6,448 days old) by launderess (Quiet Please, There´s a Lady on Stage) |
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The more one hears about these new Miele washers, the more one appreciates our "old" W770 unit. True it does not have all the fancy bells and whistles of a Novotronic, but it gets the job done. Oh yes, much prefer having my laundry done with water, rather than tumbling around like a wet wipe for the new water use restrictions. Candide | ||
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Post# 150325 , Reply# 3 8/24/2006 at 17:22 (6,448 days old) by mrboilwash (Munich,Germany) |
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| Post# 150429 , Reply# 7 8/25/2006 at 07:41 (6,448 days old) by mielerod69 (Australia) | ||
Guten Tag Herr Boilwash, Es tut mir Leid dass Sie diese probleme mit Ihrer Miele hat. I have a W487WPS for nearly 4 years now. I too sometimes experience the final spin not getting up to full speed. This is done to protect the machine from damage and excessive vibration. The machine doesn't tell you if it occurs but you notice the washing is not as dry as you would expect, all I do if this happens is I take out the washing and reload the machine and put it on drain/spin again. No big deal for me. The sudslock sometimes happens to me as well. It does depend on the detergent, but if it occurs the machine will automatically add an extra rinse. The detergent overdose LED only comes on if the suds lock occurs more than once during the cycle and can add up to 2 extra rinses. Like Jon I have put my machine back to 2 rinses and still use water plus if I do a large load of towels. Maybe you need to look at the amount of detergent you use. On what loads does it do the suds lock? My Miele is connected to hot and cold supply and have programmed my machine to do a hot rinse now and this saves me time approx 20 mins when drying in the dryer. In summer I put it back to cold rinses as I tend to line dry. I have all Miele appliances at home as does my mother and I wouldn't use anything else. To Sadose you can't blame Miele if your appliances arrived damaged. This damage could have occured in transit. When you say the dishwasher interior was far to be desired, what was wrong? Was it wet inside, if so they are all tested at the factory to make sure they work. I would be more worried if it were dry. I hope it all goes well for you. | ||
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Post# 150525 , Reply# 9 8/25/2006 at 16:32 (6,447 days old) by mrboilwash (Munich,Germany) |
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It`s not THAT bad, it is probably still one of the best machines one can get for ones money. I was just sooo mad and disapointed about the bad "repair service". The OOB handling leaves a bit to be desired in my opinion. As I mentioned before, I always like to use the extra rinse option. Maybe this is the reason why my machine would only add an additional rinse if somthing goes wrong in the spin after the wash but never if something goes wrong in the rinse spins. However, the technician set it to a so called softwatersetting, which inreases rinselevels considerable, so in conjuntion with the 3rd rinse I`ll always be on the save side. But the way they helped me with the noise in the spin is plain cheekiness. | ||
| Post# 150568 , Reply# 11 8/25/2006 at 22:32 (6,447 days old) by aquarius1984 (Planet earth) | ||
yes its all to come in a competitive market. The demand for cheap machines mean even the most reliable machines from years ago are made cheap by using inferior parts. I will never ever touch an indesit again and i dont care whatever anybody says about hotpoint ariston either. They make 1 reliable machine in 10. Shit. Yet all these until about 5 to 10 years ago were the brands to buy for mid range reliability. Buy a miele if you want a laster and forget any other brand. My next new one will be a miele. Harsh words i know but even your american whirlpool etc etc are going down the pan. Long live miele which of course it will do!
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| Post# 150594 , Reply# 12 8/26/2006 at 01:44 (6,447 days old) by aquarius1984 (Planet earth) | ||
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i also believe that while all you guys have been getting rubbish mieles persist in getting them repaired or replaced if they under the guarantee. You will eventually get a good one and miele go thru a learning curve on what to make better.. I think even if you get 10 years (alter that actually i would say 6 or 7 years with whats on sale here i seen a £400 servis that will last 4 washes) with other makes asking for 450quid. out a 500 quid miele you got your moneys worth. Our hoover quatro was a 450 quid machine at the time although we got it in a sale other ppl paid full price and suffered what we did with it. At most any new hotpoint ariston hoover candy whirlpool aeg will give you 5 years and expect to pay on average 350 it dosnt take a mathematician and an ecologist to work out which one to buy in the long run.
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| Post# 150596 , Reply# 13 8/26/2006 at 02:05 (6,447 days old) by aquarius1984 (Planet earth) | ||
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apologies | ||
| Post# 150598 , Reply# 14 8/26/2006 at 03:49 (6,447 days old) by seamusuk (Dover Kent UK) | ||
If you expect a machine to last more than 5 years.. | ||
| Post# 150614 , Reply# 16 8/26/2006 at 07:28 (6,447 days old) by seamusuk (Dover Kent UK) | ||
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Another obvious reason for low water usage......
Hey ppl Obviously UK ppls will know, but US ppl may not... In the UK the idea of water meters is a pretty new one, you always did(and many ppl still do) pay a fixed sum per year based on the value of you house etc. This is changing pretty rapidly tho-indeed my local supplier recently became the 1st in the country to get permission to install meters for all their customers(with the exception of flats etc with shared supply pipes). Most new front loaders will wash 5kg (11lb) of cottons in under 50l (11Gal) of water and as an example of extreme ecomomy the Electrolux Insight does 8kg (nearly 19lb) with only 60l (13.3Gal). Yes this takes away the drama etc but as Jon said our water situation isnt good so its defiantly the way forward! Seamus | ||
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Post# 150745 , Reply# 17 8/26/2006 at 23:44 (6,446 days old) by launderess (Quiet Please, There´s a Lady on Stage) |
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Water And Washing Machines
Parts of the UK/Europe, well indeed most parts have water so hard one could cut one's teeth. This hard water leads to scale build up on internal washer parts, especially the heating elements. Unless the scale is removed often, the build up causes a washer's heating units to become less efficient. Sooner or later the elements must be replaced, at at cost where one might just as well in come cases chuck the machine and start new. In the UK, Calgon and other packaged water softeners are advertised for use routine along with laundry products to reduce scale build-up/lenghten appliance life. Most consumers find for what buying all that Calgon costs, they can put away towards a new washer! If you get a chance to visit a dealer that sells Persil or any other European/UK detergent in the United States, you will see the dosages are far in excess of what American's report using. That is because one of the functions of detergent is to soften wash water; the harder the water, the more detergent is required. Hard water deposits effect any appliance that uses water, from boilers,tea kettles, hot water heaters, etc not just washing machines. The results are the same, unless scale is removed or prevented from building up, sooner or later the unit will start to fail. | ||
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Post# 150902 , Reply# 18 8/27/2006 at 16:58 (6,445 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK) |
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Hhmmmm
I read the start of this email twice before I realised it wasnt Spoof Bait for Jon...LOL I`m sure you can get friday afternoon machines with any make, I know of many Indesit, Ariston and Servis 1500 spin machines that are being washed to death by families and they just keep going....AND I read that others dont have the same stamina.. We are seeing new generations of machines being built, many new features, and I think from this point in time we will see great improvements in reliability & service...only time will tell... I went down to Currys to look at the latest ranges and was surprised with a lot of new machines / features.. My big beef is Powder dispensors, why they cant be made simple like the old hotpoint servis, hoover machines I`ll never know...so simple to flush through on each fill and easy to remove n clean....the lux aeg zanussi ones are the worst, there are so many plastic nubulations and little recesses, you would have to stick it in a dishwasher to clean it...the new Aqualtis has a smooth one,The Ariston push slide out with fabric guide is funky, Siemens IQ pretty good as well...the best ones are Maytag Asko & Miele.../ Was dissapointed with the new Miele models, I loved the sleek sturdiness with no recesses of the previous models, I can get my hand behind the protruding new doors and the joins are raised...the plastic fascia is flexible as well, which the older ones were not....My fav is the Navitronic W3985 with jogshuttle controls , one dial four memory buttons and sloping fascia.. Over the last 5 yrs brands have suffered because of cheap prices & high repair costs, with the new EU directives on recycling & waste management I think we will see a big shift to more reliable goods, OR, when they do go wrong better prices on parts & labour etc... Mike | ||
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