Thread Number: 77712
/ Tag: Modern Dishwashers
Sometimes its the customer |
[Down to Last] |
Post# 1017326   12/8/2018 at 11:41 (1,937 days old) by chetlaham (United States)   |   | |
Checkrate/Likes
 
     
I can't help and read negative reviews and notice that in the last few years there has been a steady increase in them as a result of customer error. And I mean real obvious errors. The replies from the manufacturer aren't any more productive. Not sure if those answering themselves are unaware, copy and pasting or simply don't want to put the blame the customer.
Here is the latest example I came across today: |
|
Post# 1017327 , Reply# 1   12/8/2018 at 11:44 (1,937 days old) by chetlaham (United States)   |   | |
Checkrate/Likes
 
     
Here is the actual review:
"No wonder it's so cheap! Per Amana, you have to turn on the sink hot water before running dishwasher so detergent bar can dissolve + you have to buy a rinse aid in order for the heat dry feature to work! I've had Kitchenaide and did not have to do any of the above. So mad that I got Amana!" And the reply from Amana: "Response from AmanaTeamOctober 8, 2018 NJOY, we regret that you're not totally satisfied with your new Dishwasher. We manufacture several different models with various features and designs. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Your concerns will be documented in the appropriate manner." |
Post# 1017330 , Reply# 2   12/8/2018 at 12:11 (1,937 days old) by DADoES (TX, U.S. of A.)   |   | |
Checkrate/Likes
 
4    
|
Post# 1017343 , Reply# 3   12/8/2018 at 14:18 (1,937 days old) by RP2813 (Sannazay)   |   | |
Checkrate/Likes
 
2    
|
Post# 1017345 , Reply# 4   12/8/2018 at 14:24 (1,937 days old) by chetlaham (United States)   |   | |
Checkrate/Likes
 
     
|
Post# 1017347 , Reply# 5   12/8/2018 at 15:08 (1,937 days old) by twintubdexter (Palm Springs)   |   | |
Checkrate/Likes
 
5    
After a lifetime in retail (which I wouldn't wish on anyone) I have come to realize there are some individuals that simply are not satisfied with the very best of anything. Because of my back disability, I order a lot of stuff on Amazon. I like their customer reviews. I've contributed a number of them and unless I'm mean-mouthing someone or something by a name that can get Amazon in trouble, they're always published. I read all Amazon customer reviews objectively and find them helpful in making my buying decision. I've never been a fan of Consumer Reports magazine. Their reviews may be interesting to read but I don't put much faith in them, regardless of how much "scientific" testing they do. |