Thread Number: 78846  /  Tag: Modern Automatic Washers
Maytag Commercial Washer MVWP575GW Warranty Repair
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Post# 1028285   3/29/2019 at 10:30 (429 days old) by eurekastar (Amarillo, Texas)        

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My Maytag Commercial Washer started making a clicking/clanging noise in the spin cycle a couple of weeks ago.  I assumed a suspension rod was the culprit, so I scheduled a service call.  The technician came this morning.  He checked out a few things and then declared that the noise is a transmission issue and that the transmission will need to be replaced.  He said they've been replacing quite a few of them. 


I'm not convinced that's the issue but it is under warranty.  So now, they need to order parts.  When those come in, they'll come and pick it up and take it to the shop for three or four days.


Good thing I still have my 1967 Maytag in the garage!

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Post# 1028289 , Reply# 1   3/29/2019 at 10:51 (429 days old) by DE409 (Maryland)        

Ugh, I was looking at these two years ago and didn't bite when I realized they used the same sprung inner plastic tub set-up that the cheaper 'Tags use. Sucks to hear they are having problems. Wanted a Speed Queen but those were discontinued already and replaced with the newer model thats no good either.

Post# 1028290 , Reply# 2   3/29/2019 at 10:59 (429 days old) by combo52 (Beltsville,Md)        
Maytag Washer MVWP575 Problems

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We sold one of these to the local veterinarian clinic a year ago and the transmission is toast, it will not agitate at all.

While these washers perform pretty well they are not going to hold up to heavy use 1/2 as well as the SQs or the WP DD washers did.


Post# 1028300 , Reply# 3   3/29/2019 at 13:05 (429 days old) by DE409 (Maryland)        

All you had to do was tip the SQ slightly in the display and you could feel the extra weight of all the solid construction. The Maytag Commercial looked old-school but felt cheap.

Post# 1028334 , Reply# 4   3/29/2019 at 19:11 (429 days old) by Supersurgilator (Indiana)        

Ok I'm a bit confused because I didn't think these machines had transmissions?

Post# 1028341 , Reply# 5   3/29/2019 at 20:07 (429 days old) by cfz2882 (Belle Fourche,SD)        

it is a reduction gearbox-4 pinion planetary type :)Gearbox part is pretty decent-gears even run in oil.Spin shaft bearings get ruined when crappy seal leaks water-tried to replace bearings on a VMW transmission assembly once,but very difficult to remove damaged bearings with out bending up the sheet metal housing.Housing halves are "staked"together,but those are easily drilled to replace with screws if you get to the reassembly stage...

Post# 1028344 , Reply# 6   3/29/2019 at 20:45 (429 days old) by combo52 (Beltsville,Md)        

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The planetary gear box is a simple design, BUT it is a bunch of very small plastic gears and seams to be part of what is now failing on these washers.



Post# 1028345 , Reply# 7   3/29/2019 at 20:48 (429 days old) by eurekastar (Amarillo, Texas)        

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I've looked at some photos of that Gearcase online and it doesn't appear that it was designed to be serviced but simply replaced.

Post# 1028346 , Reply# 8   3/29/2019 at 21:12 (429 days old) by PinkPower4 (USA)        

How reliable has the control panel (electronics) been on this washer?

Post# 1028350 , Reply# 9   3/29/2019 at 22:23 (429 days old) by cfz2882 (Belle Fourche,SD)        
1 out of 3 in my experience..

of the 3 broken VMWs I have worked on,first one,a '10 cabrio,had faulty PCB:a bad capacitor was found and replaced.
-'10 cabrio:faulty PCB (bad capacitor)
-'10 Bravos:bad tub seal,bad transmission-junked this,was also scuffed and grubby.
-'13 Centennial:bad lid lock-fixed with lid lock salvaged from the Bravos :)

Post# 1028351 , Reply# 10   3/29/2019 at 22:24 (429 days old) by DADoES (TX,†U.S. of A.)        

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Are there any topload washers through history that didn't have a transmission / gearbox?

Frontloaders nowadays don't but some in the past had a speed-changer / gearbox mechanism.

Post# 1028354 , Reply# 11   3/29/2019 at 22:32 (429 days old) by cfz2882 (Belle Fourche,SD)        

Only ones I can think of is Philco-Ford,Pre-WCI Kelvinator,and F&P Smartdrive :)

Post# 1028372 , Reply# 12   3/30/2019 at 07:45 (428 days old) by combo52 (Beltsville,Md)        
Gearless TL Washers

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Hundreds Of Thousands Of Whirlpool Cabrios, Maytag Bravos, And Kenmore's built over the last ten years or so.


Basically all the better models with the floating basket, these used a lot of F&P patents and technology, but were much better built machines than the F&Ps. F&Ps had cheap plastic tops, diverter valve problems, inlet valve problems and pump problems.


Unfortunately WP has gone to less reliable top load washers with a mode snifter and reduction gear boxes on current even TOL models because the DD motor can be 1/2 the size and the motor is far the most costly part of these washers, this is why these cheaper VMW models use a belt because they can use a much cheaper to build more conventional motor.



Post# 1028384 , Reply# 13   3/30/2019 at 10:27 (428 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

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I don't know of any European front loader that had a transmission. The general design here was separate motors for each task. Low speed models often had two motors, high speed models three, one for washing, one for spinning and one for the pump.

Post# 1028401 , Reply# 14   3/30/2019 at 13:30 (428 days old) by henene4 (Germany)        

There were certain models of a verry specific time frame that used a transmission on one of the motors.

No idea how, which and what for, but there was certainly the talk about "Getriebemotoren" on several YT videos.

Post# 1028402 , Reply# 15   3/30/2019 at 13:33 (428 days old) by PinkPower4 (USA)        

A lot of this may be marketing, but the Maytag mvwp575gw is supposed to have a triple lip seal, which should extend the life of that part and reduce leaks leading to even more issues.

The Maytag mvwp575gw seems to share many parts with the commercial series. When I look up those part numbers, they are different than similar parts used in the models sold for residential use in the big box stores. Hopefully, they have been upgraded since this *seems* to be the same commercial model for residential use except it has more options including a presoak and/or extra rinse and a different agitator.

When reading any post like this I am trying to figure out if apples to apples or apples to lemons are being compared.

The vertical modular washers have the advantage of being easier to service and share parts. With this comes the disadvantage of parts including a mode shifter, splutch, belt, etc. that will need to be replaced periodically. Gone are the days where one just has to replace a $2 part like dogs in the same period of time. However, that mode shifter is the reason why the tub and agitator can move independently. I would not trade that for the more durable design of the SQ 2018 agitub design.

I am being careful not to overload mine.

I am curious what fixes the original poster's issues. I just hope it is an isolated incident. If THIS Maytag mvwp575gw turns out to be a wolf in sheep's clothing, Maytag will probably not gain the public's trust again.

Post# 1028405 , Reply# 16   3/30/2019 at 14:22 (428 days old) by stricklybojack (San Diego, CA)        

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Scratch this one, that is unless they are planning on upgrading the under specíd components.
Whereís Thomas Ortega when you need him?

Post# 1028409 , Reply# 17   3/30/2019 at 15:11 (428 days old) by PinkPower4 (USA)        

The Maytag mvwp575gw is supposed to have upgraded parts including a 1/2 h.p. vs. lower h.p. motor, 7-rib vs. 5-rib belt, premium bearings, 60 watt vs. 45 or 50 watt capacitor, and more. This has been verified. When I look up other parts like the gearcase, the part number is also different than what can be found on models sold in the big box stores. The commercial residential model, mvwp575gw, is comparable to their real commercial top load models sold for commercial use. The only obvious difference is the model for residential use has an extra knob for presoak, extra rinse, or both AND features a dual agitator instead of a flex vane.

This Maytag mvwp575gw should not be confused with their "commercial technology" labelled products that are sold in the big box stores. However, it is not going to last as long as the older washer designs. I do expect to get about 10 to 15 years out of this model with no major repairs or about twice what I would expect to get out of one purchased at the big box stores. At least mvwp575gw has enough water and wash action to actually clean the clothes.

With that said these new energy changes seemed to influence a change in design of the washers themselves. Simple and reliable mechanical controls have been replaced with electronic controls, which seem to have a higher failure rate as well as being more expensive to replace. The vertical modular washer have their advantages and disadvantages. The new design makes it easier to repair and get parts for, which is good. The new design also meant some parts have been replaced with plastic or parts that wear/tear easier. Not good. The new government regulations were passed with good intentions but no one must have actually researched what the end results would be. These regulations have crippled most washers performance and resulted in more energy and water waste :-(.

Post# 1028420 , Reply# 18   3/30/2019 at 16:38 (428 days old) by combo52 (Beltsville,Md)        
Maytag Washer MVWP575 Design

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Hi Pink, I love your enthusiasm for this new washer, But it is still a s..t design, I could not imagine buying and using one, there are just much better options if you want a traditional washer, used comes to mind.


First of all it is much harder to work on than WP DD washer, parts are also much more expensive.


They upgraded a few parts, the heavier belt and better water seal may help, the 1/2 HP motor is just marketing hype, there has never been a motor failure in a washer because the motor is too weak or small, in fact washers with bigger motors usually suffer more repair problems. This washer still has the same bearings and gear box shaft sizes etc, same cheap tub cover, outer tub and flimsy suspension springs.


There is a commercial version of these washers and THEY ARE NOT HOLDING UP WELL AT ALL, ask any commercial laundry provider, very few of these are being sold for real commercial use. My brother is maintaining 16 of these washers in a near by condo building and they are not doing well.



Post# 1028425 , Reply# 19   3/30/2019 at 17:11 (428 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

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I have only found one video where they mentioned that. I'll link it here. It doesn't look like there is a transmission connected to that motor.

CLICK HERE TO GO TO foraloysius's LINK

Post# 1028431 , Reply# 20   3/30/2019 at 18:00 (428 days old) by PinkPower4 (USA)        

Hi, John!

I understand. I agree with you, but I do think the Maytag mvwp575gw is one of the best new washers available today. It has plenty of water, great wash action, and I was able to get around ATC.

Most people purchasing these are under the stress of just trying to get the washer replaced as quickly as possible. The last thing we want to do is purchase a fixer-upper that we know nothing about. Laundromats where I live are $4 to $5 a load. Service calls are too expensive to buy a used one that needs repairs. At least this one does have a five year parts AND labor guarantee. I admit, I am treating mine with kid gloves.

If I lived close to Eugene Pallas or Kirk Rivas, I would gladly purchase one of their refurbished machines and/or at least be able to get them to fix one I might find on my own. I don't. However, if it was not for them, I would have purchased a Maytag from a big box store that would have left me seeing red. I had NO idea they had gotten this bad. Really bad. 4" of water? Some of the clothes do not even go under water.

As a single parent, there is nothing more disheartening then spending this much money only to find out it is nowhere near the quality of even the Whirlpool set I had twenty-five years ago that lasted 15 years with only replacing dogs. Like most consumers, I had bought into the front load is better especially since a relative was happy with theirs. The LG I had was OK. I was one of the fortunate ones and only had to replace a rotor and drain pump (drain pump was due to daughter leaving a bobby pin in her pocket). I had to disassemble the top, control panel, and front just to replace the drain pump. To replace the bearings that went out at ten years meant removing almost every single hose, screw, wire harness, etc. I knew I wanted a simple top load again.

I am praying that Speed Queen will tweak their newest washer design or find a way to offer the "Classic" Speed Queen as a no-frills choice for us that just want mechanical controls.

I am watching this post with much interest. Thank to everyone who has responded, I have learned some new stuff, but not enough to go buy a used one yet... I am still debating on whether or not to get an LWN432 while I still *may* be able to. It is risky and a lot of money for me.

Thanks again to everyone!

Post# 1028437 , Reply# 21   3/30/2019 at 19:02 (428 days old) by IowaBear (Cedar Rapids, IA)        

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Even in my small city there are usually decent looking DD washers advertised as working for $125 or less.  Sure they need cleaned up but what a great value most of them are.  I will probably never buy another new washer.

Post# 1028439 , Reply# 22   3/30/2019 at 19:39 (428 days old) by cornutt (Huntsville, AL USA)        
Transmission-Less TL Washers

The GE Harmony is direct drive. I think that goes for the LG Hydrowave too.

Post# 1028444 , Reply# 23   3/30/2019 at 19:55 (428 days old) by RP2813 (Sannazay)        

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Don't let anybody pry your hands off of that '67 Maytag.  It will outlast your so-called "commercial" model many times over.

Post# 1028450 , Reply# 24   3/30/2019 at 20:16 (428 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

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i fully agree never let your old maytag washer go it will outlast today models as well as save you lots of money if say in 10 years you have to replace your commercial maytag you can rehook as a daily driver your 67 maytag washer

Post# 1028475 , Reply# 25   3/30/2019 at 23:12 (428 days old) by mark_wpduet (Lexington KY)        
I still can't believe

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the environmentalist movement isn't all over these new "energy efficient" appliances that end up causing the environment MORE harm than good. Even though a 1967 Maytag is not energy efficient, I'm sure that when all is said and done, it's more environmentally friendly than the latest/greatest for the mere fact that it lasts decades and is repairable vs something new that if you're majorly lucky will last 5 to 10 years.

I've loved my Duet Front Load that is now 14 years old. I was told when I bought it that I'd be lucky to get 5 years out of it MAX. I do not want a TL washer after having my Duet all these years. I just wish someone made a reliable front load washer that has a heater because how much longer can my Duet POSSIBLY LAST??

Post# 1028500 , Reply# 26   3/31/2019 at 06:38 (428 days old) by eurekastar (Amarillo, Texas)        

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I stopped by a local used appliance dealer a few months ago and he had tons of NEWER washers sitting outside.  I asked him where he gets them.  He said that most of them are haul aways that he picks up from Home Depot and Lowes.  He also had older stuff but most of the inventory seemed to be newer vertical modular stuff by Whirlpool, etc.

Post# 1028522 , Reply# 27   3/31/2019 at 09:28 (427 days old) by cfz2882 (Belle Fourche,SD)        
@reply 25

That Duet might(likely will)run a long time yet-my He3 is about to turn 18 and no signs of trouble yet though inlet valve will seep at times.

Post# 1028527 , Reply# 28   3/31/2019 at 10:54 (427 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

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as a tech that repaired the duet dryer that my mom and i own its best to keep or older machines they will out live the newer machines of today if for x reason duet washer needed to be replace witch i hope not would try to fine A direct drive washer like in the pic or a vintage 1976 canadien kenmore washer dryer set even if the vintage set would be harvest gold

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Post# 1028560 , Reply# 29   3/31/2019 at 16:56 (427 days old) by eurekastar (Amarillo, Texas)        

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I have a Whirlpool DD and a Maytag 606 sitting in the garage.  Both are in perfect shape.  If this new Maytag completely craps out, I'll be good to go! 


Plus, I have an old GE Filter-Flo waiting for some attention.  I suspect parts for it will be harder to come by.

Post# 1028664 , Reply# 30   4/1/2019 at 12:11 (426 days old) by johnb300m (Chicago)        

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This is seriously disappointing.
I thought, like we all did, that WP was taking this washer seriously.
Apparently they have not.
If anything, the warranty costs will tip their hand.
Hearing this adds fuel to the fire of my slowly ailing Maxima FL.
Very dissatisfying indeed.
Is WP TRYING to hand the market over to LG, SS????

I still love WPs kitchen appliances.
But Iím officially done with their laundry stuff.
They have given up.

Post# 1028675 , Reply# 31   4/1/2019 at 15:50 (426 days old) by eurekastar (Amarillo, Texas)        

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It makes me wonder if they've corrected their quality control issues with this transmission or if the service techs are just slapping on the same old transmission when warranty repairs are done.


Post# 1028677 , Reply# 32   4/1/2019 at 16:53 (426 days old) by Maytag85 (Sean A806)        

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Ever since Whirlpool came out with the new BD washers in late 2010 early 2011, the quality has tanked ever since. Sometimes I browse my local or Los Angeles Craigslist to see if any vintage machines pop up, and there are a lot of Used WP/KM DD machines, but I havenít seen as many of the newer BD machines on Craigslist, and I have a feeling that a lot of the newer BD machines have been junked since they are very problematic as they age

Post# 1029140 , Reply# 33   4/6/2019 at 17:24 (421 days old) by combo52 (Beltsville,Md)        
Maytag Washer MVWP575 Design

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We replaced the stripped out transmission today in the almost 1 year old MT MVWP575, here are pictures of the old transmission, we drilled out the punch rivets and opened it up.

  Photos...       <              >      Photo 1 of 10         View Full Size
Post# 1029143 , Reply# 34   4/6/2019 at 18:24 (421 days old) by PinkPower4 (USA)        
Pictures 6 through 8?

What would you would have told the customer about what you found? Since I don't repair washers for a living, I just know it does not look good at all! However, it looks OK until I get to pictures 6 to 8, which shows worn and rusty parts? What happened? Do you think it may have been overloaded? Did the seal leak?

Did you replace it with the same part number? It looks like some of the part numbers have changed for whatever reason. Looks like this needs to be one of them. I believe the 0 at the end of my model is because mine is from the first batch (not sure if there are revisions yet or not). This concerns me a lot.

I don't see how this design would work for commercial use at all, but it did seem like it would work OK in a residential setting.

All I can say if this washer turns out to be a wolf in sheep's clothing, Whirlpool/Maytag has lost any chance of redeeming themselves. While I still think this is better than their HE washers, this is disheartening.

This week I also threw another 2-year car battery to the landfill because my car manufacturer wanted to save a couple of bucks. I should mention this is the replacement for the first that lasted almost exactly 2 years. Oh, and then there are the name brand tires that gave out in less than two years because the dealer claimed "customers prefer soft rubber for a smooth ride". Talk about bait and switch. These looked like the real Michelin tires, but they were far from it tread wise. Hello, I prefer twice the miles and the same ride I would have if I had to purchase the tires again myself, which is what I had to do. I would like to take a truckload of all of these washers, tires, batteries, printers, other appliances, etc. and dump it where these lawmakers are. Sorry. I know this is off topic, but this is awful :-(.

I am not big on front loaders, so I sure hope Speed Queen makes a comeback with their top load model.

Thank you for sharing.

Post# 1029166 , Reply# 35   4/6/2019 at 23:38 (421 days old) by eurekastar (Amarillo, Texas)        

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The fact that the transmission is riveted together is the first clue that Whirlpool didn't design the gearbox to be serviced but only replaced as a unit.  I just looked at the parts diagram for this model on a parts supplier website and that verified what I thought.  None of the gearbox parts are sold individually. 


A few months ago, I stopped by a local used appliance dealer and he had dozens of Whirlpool vertical modular washers sitting around that he's picked up from Lowe's and Home Depot.  It's a shame that Whirlpool has designed a washer that is so cheap that it ends up being scrapped in five years or less. 


I was hoping to get many years of service out of this Maytag.  However, I imagine I'll be scrapping it after five years, because there's no way I'm going to pay $250 to replace a gearbox or $350 for an electronic control board after the warranty expires!


The irony is that these complicated and over engineered designs are partly to meet government environmental standards.  With so many of these bypassing the recycling yard and ending up in land fills, I'd say government regulations designed to protect the environment are a dismal failure. 


It's a good thing I have a 1967 Maytag and a 1989 Whirlpool DD sitting in the garage! 

Post# 1029167 , Reply# 36   4/6/2019 at 23:49 (421 days old) by johnb300m (Chicago)        

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I would hardly call these over-engineered.
If anything, they were made with a factor of safety of 1.1.
And a design scheme of fast, cheap assembly.
And probably cheap parts that Purchasing foisted upon the engineering dept.

Post# 1029258 , Reply# 37   4/8/2019 at 08:27 (419 days old) by mark_wpduet (Lexington KY)        
reading through this post

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is just depressing :(

Post# 1029407 , Reply# 38   4/9/2019 at 22:33 (418 days old) by eurekastar (Amarillo, Texas)        

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Well, they picked up the old girl yesterday.  The technician called today and said it is ready to be delivered tomorrow with the repair complete.  He said they replaced the gearbox, the splutch (not sure what that is), and the actuator.  I guess Whirlpool/Maytag requires the splutch and actuator to be replaced with the gearbox.  Don't know. 

Post# 1029415 , Reply# 39   4/10/2019 at 00:09 (418 days old) by Maytag85 (Sean A806)        

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It is disappointing how you canít buy traditional top loaders anymore. I mean this is getting ridiculous, and how the commercial coin op Whirlpool washers donít hold up, and need constant repairs to keep them going. I remember being at Best Buy around Christmas time, and a customer was asking if they sold top loaders with mechanical timers, the sales person who was there said they didnít sell them, and the only place you could buy them from was used appliance stores and markets, and that gives you an idea of how some people want the old school top loaders with mechanical timers back.

Post# 1029419 , Reply# 40   4/10/2019 at 04:26 (418 days old) by DADoES (TX,†U.S. of A.)        

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Maytag85:† ... and that gives you an idea of how some people want the old school top loaders with mechanical timers back.
"Some people" is a key point.† I've had a fully rebuilt Kenmore 90 direct-drive (new tub support/centerpost bearings, basket drive/brake/agitate bearings, transmission serviced with new agitator shaft, neutral drain kit, and fresh oil) for sale for months, no interest.

Post# 1029420 , Reply# 41   4/10/2019 at 04:47 (418 days old) by DADoES (TX,†U.S. of A.)        

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EurekaStar:† He said they replaced the gearbox, the splutch (not sure what that is), and the actuator.
Splutch = splined clutch.† It and the actuator (mode shifter) change the drive mechanism function between agitate and spin.

Post# 1029431 , Reply# 42   4/10/2019 at 07:49 (417 days old) by combo52 (Beltsville,Md)        
Maytag Washer MVWP575 Design

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Glad they are getting it fixed, Buy why did they remove it from your home ?


This is an easy less than one hour repair and WP does not pay transportation costs to and from the shop, be very sure they don't try to charge you anything.


It is not necessary to replace the Splutch or shift actuator, but the servicer can replace anything they want as long as they don't get carried away and WP comes after them, you can ask for the old parts if you want but when under warranty they do not have to give them to you but often will.



Post# 1029451 , Reply# 43   4/10/2019 at 09:55 (417 days old) by eurekastar (Amarillo, Texas)        
why did they remove it from your home ?

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The technician just said it would be easier to repair in the shop.  He didn't really give me an option but mentioned nothing about transportation charges.

Post# 1029481 , Reply# 44   4/10/2019 at 13:39 (417 days old) by johnb300m (Chicago)        

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I was actually told this too.
IF I wanted to go through with fixing my ailing Maxima, the local MT store wants to only do it if they can bring it to their shop.

Is this new?

Post# 1029498 , Reply# 45   4/10/2019 at 16:37 (417 days old) by mark_wpduet (Lexington KY)        

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how old is your Maxima and what's wrong with it? Just curious? If you posted this info somewhere else on this site I must have missed it.

Post# 1029559 , Reply# 46   4/10/2019 at 23:36 (417 days old) by johnb300m (Chicago)        

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Hi mark.
You can see the convo here.

Oh and Iíve posted here too:

Post# 1029597 , Reply# 47   4/11/2019 at 14:29 (416 days old) by mark_wpduet (Lexington KY)        

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Thanks - So basically all Whirlpool and Maytag FL washers are alpha now? Meaning mostly non-repairable? Amazing. I've always trusted Whirlpool for the most part over the years, but that trust is fading fast. I know it's not the fault of the engineers.

Post# 1029599 , Reply# 48   4/11/2019 at 15:03 (416 days old) by henene4 (Germany)        
Non repairable

You have to consider that 80% of people would not dare or want to change bearings themselfes.

But calling an engineer to do that - even on the easiest to do design I know of here in the EU which dosen't even require removing the tub from the machine - takes at least 30min in labor, plus parts and drive to the customer makes that an easy 300$ job at the cheapest.

And that is on a metal tub design with a bearing cross you could remove with just 3 bolts.
A non-option on plastic tubs.

So takeing out the bearing replacement was probably the least intrusive way to cheapen the machine overall as that repair barely ever shows up in their repair statistics as nobody really did them anyway.

It's sad, but probably the least sad way to do it.

Post# 1030262 , Reply# 49   4/19/2019 at 11:02 (408 days old) by eurekastar (Amarillo, Texas)        
Haha! It's Back!

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Well, the washer worked just fine for a few loads with no untoward  noises.  But guess what?  The same noise is back!  laughing  Getting mad does no good.  I don't want to keep sending it back to the dealer for repair, so I'll just keep using it until it just won't run.  Who knows?  It may last through the warranty period.  However, when it started making the noise the first time, it got louder and louder and vibration eventually became noticeable.

Post# 1030263 , Reply# 50   4/19/2019 at 11:18 (408 days old) by DE409 (Maryland)        

Wow, that's pretty poor. So much for my hopes of upgrading to one of these someday!

Post# 1030298 , Reply# 51   4/19/2019 at 18:44 (408 days old) by stchuck (Winfield, il.)        

One year of ownership. No troubles so far however I am no longer optimistic about the longevity after reading these posts. Darn. I will say its getting noisier already when agitating (clanking when tub and agitator changes directions). I'm really happy with the way it cleans. I guess I fooled myself into thinking they were going to take the market by storm with this washer. Turnover is truly excellent.

Post# 1032349 , Reply# 52   5/10/2019 at 21:41 (387 days old) by Stchuck (Winfield, il.)        

Washer magically turned on all by itself and pump runs continuously and wonít respond to anything. I am glad I was home but now actually believe itís junk quality. What if I wasnít home and it ran all day and possibly caught fire? Iím stuck with it and will have it repaired but will never leave it plugged in. Iím the type that will now plan to get rid of it at some point. Anyone thinking about purchasing this model should forget about it.

Post# 1032373 , Reply# 53   5/11/2019 at 08:18 (386 days old) by eurekastar (Amarillo, Texas)        
@ Stchuck

eurekastar's profile picture

Sorry to hear that!  I had two warranty repairs for the same gearbox issue within ten days of each other.  Both times, they took the machine to the shop for three days.  That's why I purchased a home style Commercial Speed Queen set and converted them to the older 9 Series by swapping the control panels out. 

Post# 1032374 , Reply# 54   5/11/2019 at 08:45 (386 days old) by stchuck (Winfield, il.)        

I woke up and immediately went down and plugged the washer in... pump immediately turned on. After fiddling with it and plugging it in and unplugging it I finally got the pause cancel button to work and it stopped the pump. I was able to wash two loads, after the two loads it wouldn't agitate or spin. Same routine, plug and unplug and fool with the pause cancel button and its running again but for how long who knows. I am irritated as he__. If its running fine when service comes they will say nothing is wrong with it. I should probably leave it be but have quite a bit of laundry to do, if possible.

I am already scanning other washers online but it would be ridiculous to junk this when it has a five year warranty so I am going to have to deal with the aggravation, I guess.

Post# 1032377 , Reply# 55   5/11/2019 at 09:42 (386 days old) by gizmo (Great Ocean Road, Victoria, Au)        
front loaders with transmission...

Hi Louis.

Siemens definitely made a motor for front loaders that had a "transmission". Would have been 1970s or early 1980s? I have the remains of one in my shed, not complete. They use a two-speed induction motor, drive through a 10-to-1 reduction gear, to a large diameter cast iron pulley. The pulley is hollow and has a centrifugal clutch inside it. Here is how it works:

Slow speed -Slow winding is energised, motor turns at slow speed, something like 1440 rpm. The motor drives through a 10-to-1 reduction gearbox, turning the cast iron pulley at about 140 rpm. The belt drive to the drum is approximately 3-to-1 pulley ratio, so the drum turns a bit under 50rpm. => WASH. Motor reverses, so tumbling reverses.

fast speed - Fast winding is energised, motor turns at fast speed, something like 2880 rpm. Drive continues through the gearbox and pulley, initially driving the pulley at 280 rpm so drum turns at a bit under 100 rpm, a short burst of a distribute speed. But at the higher speed the centrifugal weights move outward, pressing the clutch surfaces against the inner face of the hollow cast iron pulley.
The clutch bypasses the reduction gear, so the cast iron pulley starts to turn at motor speed - 2880 rpm. This gives a drum speed of around 1000 rpm. => SPIN.

It is a very elegant solution to giving a faster spin speed than you could get with the 2 speed induction motors used in cheap Italian machines of the time, without the noise and unreliability of the brush motors of the 1980s. It would have been expensive to make, though.

I have one salvaged from an early Asko or Asea front loader with the drop down outer door. I used to work nights and more than 20 years ago I was driving home from work one night when I saw an unfamiliar machine dumped at the roadside for a hard rubbish collection. It was a Constructa, built like a tank and it had the same motor. I had no hope of lifting it into my car and I tried to salvage the motor, but I didn't want to wake anybody at 2am so when the bolts were too tight to remove easily I reluctantly left it there. Constructas were never sold here so it must have arrived with someone moving to this country.

My Asko 12004 had another Siemens motor, again 2 speed without any electronic controls, induction motor for slow speed and brush motor for high speed, and I have never really understood how they work as they are NOT two motors in line on one shaft like Miele used, they are two different technologies working in one motor. I have a couple of salvaged ones and should pull one apart one day just to try to understand it...

Final mention is for the good old slant front Hoover Keymatic. They used a reduction gear on the motor, giving a fast pulley for spin and a slow pulley for wash. Each pulley drove a separate belt to a separate pulley on the back of the drum, and each pulley had a one-way clutch so driving clockwise drives the drum and the pulley turning anti-clockwise doesn't drive, it just idles. To change from wash to spin, the motor reverses, meaning the slow pulley now idles and the fast pulley now drives.

Post# 1032384 , Reply# 56   5/11/2019 at 11:19 (386 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
Thanks for pointing that out. I had a Keymatic myself. duh! It's not what I had in mind thinking of transmissions in washing machines, but you are right. Apologies to Henrik ofcourse.

Post# 1032498 , Reply# 57   5/12/2019 at 23:21 (385 days old) by Spinmon (st. charles mo )        
dang it...

I had told a friend about the 'Tag 575 when his 24 year old WP was needing at least a timer. Yep,''The Maytag is what I'd buy'' I said.

Two days after telling him this,I see the '19 SQ 'Classic' here. I immediately called him and said "I know it's more $$,but the SQ is a KNOWN quanity, made of metal and that Maytag is plastic guts city" longer warranty or not. I told him about video's to watch-he saw SOME,mostly in the 575's favor. I told him of my complete satisfaction with my AWN542. But..

He said he talked to the salesman (independent appliance store) and though they also sell SQ,the salesman felt confident in the 575 and that the SQ Classic would be another $150 or so when it actually arrived at their store.

My friend said the Maytags-washer and dryer- would be delivered 5/8/19. I have not talked to him about his new machines since delivery. Wish I'd seen this thread prior. Yikes! The saga begins...

Post# 1032506 , Reply# 58   5/13/2019 at 06:23 (385 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture
Wow! So not only does the Maytag Ďcommercialí washer have looks only a mother could love, it is also proving itself unreliable? Once again, SO glad I purchased a SQ Series 9 just before they were discontinued.

Post# 1032659 , Reply# 59   5/14/2019 at 19:53 (383 days old) by stchuck (Winfield, il.)        
It gets better

Same problem as listed above, it recurred. The "5 year warranty" that I thought was bumper to bumper is actually limited. The store I bought the machine from wasn't sure the repair would be covered and said it would be 200.00 to walk through the door plus parts if not covered. This progressed to a discussion with Maytag(whirlpool) who also stated it was a limited warranty and implied that electronics may not be covered. Without going into all of the drama, I will have another discussion with them but it is clear that they don't stand behind their product, don't care if it poses a fire hazard, and don't care that the unit is just a little over a year old and can't be used.

Don't buy this washer, its crap. Honestly it is. It may look great and may wash great but its not commercial quality by any means. I made a mistake. I am paying for it. Don't know where this will end up but at the moment I would like to toss the machine out the back door.

In a way I feel like a fool, it was really nostalgia and what I thought was a reiteration of a machine I loved as a child with more modern internal technology. Ha. I am officially done with nostalgia and will not buy another top loader, not even speed queen. Had one in the past and wasn't wowed by it. If I don't get it repaired not sure what I will purchase. Had a speed queen front loader and had two service calls in two years, it was good but not a consistent performer. Enough of my rant. Have a good evening everyone. Just wanted to communicate the update.

Post# 1032666 , Reply# 60   5/14/2019 at 21:35 (383 days old) by combo52 (Beltsville,Md)        
Maytag Washer MVWP575 Warranty

combo52's profile picture

Has a 5 year warranty that covers ALL PARTS & Labor with in home service, READ your warranty, if someone told me that electronics were not covered etc I would be on the phone so fast with MT-WP, again READ your warranty there are no exclusions for ANY parts and labor when the machine is used in normal household conditions.


If service is refused demand your full purchase price back from the dealer you bought it from.



Post# 1032670 , Reply# 61   5/14/2019 at 22:20 (383 days old) by Maytag85 (Sean A806)        

maytag85's profile picture
If I ever had a newer style of the so called ďcommercial washerĒ Maytag washer, and when it and if it broke after 5 or so years, I would just send it off to the crusher since itís not worth fixing them if the repair(s) arenít guaranteed, and most newer Whirlpool VMW are just money pits when things go wrong. I am surprised Whirlpool hasnít been sued for their terrible quality and reliability.

Post# 1032677 , Reply# 62   5/15/2019 at 06:57 (382 days old) by PinkPower4 (USA)        
stchuck RE: Drain Pumps & Also Comment About Pods

Are you able to check and see if there is anything stuck in the drain pump? Most likely whatever it is would have gotten under the plastic part of the agitator at the bottom of the tub. I have seen other videos of similar washers where the coins get under that piece. If the washer was overloaded, something could have gotten in between the outer and inner tub to made its the way to the pump that way?

I sometimes use that Snuggle scent booster. Although one can put these "pods" (detergent or scent booster) into the washer, I would not. I cut the package and pour the contents in. Even if placed in the bottom, these do not seem to completely dissolve! It dissolves into a jelly-like substance. I could see this clogging the pump too.

Post# 1033558 , Reply# 63   5/24/2019 at 19:40 (373 days old) by Combo52 (Beltsville,Md)        
Transmission out of a five-year-old Maytag commercial

combo52's profile picture
Pictures of the old transmission.

  Photos...       <              >      Photo 1 of 3         View Full Size
Post# 1033567 , Reply# 64   5/24/2019 at 20:43 (373 days old) by LowEfficiency (Iowa)        

lowefficiency's profile picture

>> We replaced the stripped out transmission today in the almost 1 year old MT MVWP575,
>> here are pictures of the old transmission, we drilled out the punch rivets and opened it up.

John, for those of us who donít know, what specifically is the failure point of these transmissions?

I might be missing something, but it looks like the plastic gears and everything internal to the unit are in good shape, as are the short plastic and metal splined shafts on one side of the trans. Is it just rust damage on the shallow splines of the tub and agitator output shafts that causes slippage on one of those connections?

Post# 1033584 , Reply# 65   5/25/2019 at 05:40 (373 days old) by Combo52 (Beltsville,Md)        

combo52's profile picture
Hi Dave, the transmission that we took a part that I put pictures up of earlier in this thread, the gears looked pretty good but they did slip when we put them under heavy load as it does in the washer but the wear was not immediately apparent when you take it apart.

I am not gonna bother taking apart this rusty mess in fact itís going to hit the scrapper this morning when we clean out the shop Later this morning.


Post# 1033614 , Reply# 66   5/25/2019 at 19:18 (372 days old) by LowEfficiency (Iowa)        

lowefficiency's profile picture

That's a bummer. I wonder if they, either by design, materials, or manufacturing faults, didn't get the sizing correct on the gears? (Such as fractionally undersized planets?) Or perhaps the outer ring gear, being plastic, has enough flex to distort and be pushed away from the gears when under load?

Either way, if those gear issues were resolved in a part revision, the severe rusting issues evident on the tub and agitator shafts makes it look like they would be right in line to fail next. It's just not going to last either way.

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