Thread Number: 80047  /  Tag: Other Home Products or Autos
Phone ringing after hanging up on automated message
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Post# 1039728   7/28/2019 at 17:39 (344 days old) by fan-of-fans (Florida)        

Last week I was on the phone with an automated system to check balances on a credit card. Typically one can simply hang up after they've heard what they needed to. But as soon as I hung up the phone rang and when I answered the automated system was still playing through the message.

I had something similar happen quite a while ago. But I wonder why the system would continue playing and call me, instead of simply disconnecting the call?





Post# 1039740 , Reply# 1   7/28/2019 at 19:02 (344 days old) by Frigilux (The Minnesota Prairie)        

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I’ve never had that happen—really odd. Used to do more bill payment/checking of balances by phone; nowadays it’s mostly online. Rent, utilities, gas bill, health insurance are all on autopay/automatic deduction. I do still call JCPenney to pay my MasterCard bill. I hang up early on it all the time but have never had it call me back!

Post# 1039744 , Reply# 2   7/28/2019 at 19:17 (344 days old) by Marky_mark (From Liverpool. Now in Sitges [Barcelona] & Palm Springs, CA)        

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Were you using a traditional wired phone? Could it have been that you inadvertently “flashed” the hook switch key while hanging up? This would be equivalent to pressing the “flash” key (aka “recall” or “R” key in some countries) as though you wanted to make a three way call etc. Then when hanging up, the call that was placed on hold will then ring back through. If this was the case, there shouldn’t be an entry on the caller ID log as it’s not an incoming call (even though it rings like an incoming call) — check to see if any call was registered.

Post# 1039749 , Reply# 3   7/28/2019 at 19:29 (344 days old) by DADoES (TX, U.S. of A.)        

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I recall that happening *years* ago on a telemarketing call.  Maybe a couple times, but I haven't experienced it since then.


Post# 1039762 , Reply# 4   7/28/2019 at 20:52 (344 days old) by wayupnorth (On a lake between Bangor and Bar Harbor)        

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If I dont recognize a call on ID, I hit answer, wait 2 seconds and hit disconnect. Normally it disconnects but those jerks keep calling back with credit card crap, Microsoft, etc. I never engage with those jerks and even if I let it go to my answering machine, they still leave an "urgent" message to call back. Ya, right like I would call back. Scam calls should be sent right to back to their foreign country.

Post# 1039777 , Reply# 5   7/28/2019 at 22:14 (344 days old) by Ultramatic (New York City)        
Never heard of them calling you back...but

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On rare occasions, I'd get a robocall and I hang up. Then I immediately pick up the phone and the robocall is still going, and despite of me repeatedly hanging up, the robocall refuses to disconnect.  I seem to remember there was a law passed prohibiting them latching on to your line like that.


Post# 1039851 , Reply# 6   7/29/2019 at 12:35 (343 days old) by henene4 (Germany)        

Would suppose some kind of digital routing glitch, with robotic systems more likely then with others.

When the robot end is still pushing data to your number I would suppose a routing system could interpret that as a new call comming in.


Post# 1039973 , Reply# 7   7/30/2019 at 08:28 (342 days old) by fan-of-fans (Florida)        

That may very well have happened. I was indeed on a corded land line phone. I looked at another phone to see the caller ID but I didn't see anything showing around that time. I can't see the caller ID on the phone I called from because I don't have any batteries in it.

Post# 1040125 , Reply# 8   7/31/2019 at 09:24 (341 days old) by fan-of-fans (Florida)        

"If I dont recognize a call on ID, I hit answer, wait 2 seconds and hit disconnect. Normally it disconnects but those jerks keep calling back with credit card crap, Microsoft, etc. I never engage with those jerks and even if I let it go to my answering machine, they still leave an "urgent" message to call back. Ya, right like I would call back. Scam calls should be sent right to back to their foreign country. "

I've done this sometimes too, but I don't usually anymore. I've heard this is not a great idea to answer, because doing so tells them that they've reached a number that is active. (Although, I guess if they get an answering machine/voicemail by not answering, then the same thing will happen.)

Also I've heard never to call back unknown numbers, because it can lead to high long distance charges on the bill.


Post# 1054419 , Reply# 9   12/16/2019 at 04:09 (203 days old) by DaveAMKrayoGuy (Oak Park, MI)        

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The attack of the 800 calls: First on the home/landline, then on my cell, next thing I answer the phone even at work these crazy calls are on, til I realize there's a reason to screen out these calls thanks to caller ID that our business is not immune to...



-- Dave


Post# 1054423 , Reply# 10   12/16/2019 at 05:00 (203 days old) by iej (Ireland)        

Accidentally flashing the hook (as mentioned above) sounds like the most likely explanation.
On a phone connected to traditional landline or a VoIP ATA momentarily hitting the hook button will usually put the call on hold. You’ll usually get a dial tone where the ATA box or central office is waiting for you to dial a phone number to make a second call for 3 way calling or to transfer the call to another number / extension.

If you just replace the handset, the switching system or ATA will usually ring the line again to remind you that there’s a call on hold. On some switches this may be a different ring pattern like here in Ireland it will usually ring like a series of short pulses, instead of the normal ringing cadence and the caller display will usually display the number of whatever call was on hold and sometimes CALL ON HOLD in the text display.

But it can seem like you’re getting a second incoming call.

Some VoIP ATAs can be even odder as they can have a lot of PABX style functions.


Post# 1054427 , Reply# 11   12/16/2019 at 06:21 (203 days old) by ozzie908 (Lincoln UK)        
We also get the

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Hello is that Mr Burton? No you have a wrong number said I and they then go on to say it could be beneficial to me? I have now learnt that if its a number with a local code I will pick up but if they ask for someone who is not me I just hang up again.
Doesn't happen often but they really are a PITA


Post# 1054615 , Reply# 12   12/17/2019 at 22:11 (202 days old) by askolover (South of Nash Vegas, TN)        

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Sometimes I answer like a child with an Asian accent or answer in German.  Tony answers in Korean.  But other times I answer and just start punching 9999999999999999999999999999999999999999999999999999999999999999999999999999999999999

I read somewhere that trips their system and it thinks it's a dead number or something.


Post# 1054626 , Reply# 13   12/18/2019 at 00:01 (201 days old) by bradfordwhite (space coast)        
It works

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just saying, if you haven't reg'd already, after a couple of weeks crap calls cease.



CLICK HERE TO GO TO bradfordwhite's LINK

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Post# 1054702 , Reply# 14   12/18/2019 at 18:49 (201 days old) by DADoES (TX, U.S. of A.)        

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I registered my landline on 8/19/2003.  The advisory says registrations do not expire so no need to re-register.  I am still receiving calls ... from credit card interest reduction offers, vacation property offers, Microsoft, Apple cloud services, electric providers, etc.

I've been playing with the foreigners-with-American-names calling several times weekly about saving 15% on electricity.  The front-line caller hangs up (after however long I can play him) upon finding out that I'm served by an electric cooperative (which owns their distribution lines and I can't change).  Yesterday I pushed one all the way to getting transferred to a supervisor to do the sign-up process because the front-line guy didn't ask which service I'm on, LOL.  Month ago one of the front-line guys said "Oh, you're on a coop, I'll take your number off the call list."  Yeah, not thus far ... so you keep calling, I keep playing.

Also receiving calls on the cell, which I don't answer any number I don't recognize. Anyone legitimate will leave a message. There have been a few instances of a recording leaving a message.


Post# 1054707 , Reply# 15   12/18/2019 at 19:53 (201 days old) by wayupnorth (On a lake between Bangor and Bar Harbor)        

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The Do Not Call registry somewhat works. Any number, especially out of state, I hit answer, keep silent and they usually hang up the call and its rare to get a real person to hang up on. The Rachael calls have pretty much stopped wanting my credit card number and an occasional Microsoft one to charge me $300. No IRS or sending the "Cops" after me in a long while.

Post# 1054715 , Reply# 16   12/18/2019 at 21:29 (201 days old) by Ultramatic (New York City)        

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I recently got a call in a heavy Indian accent: "Hi, this is Karen from Microsoft. How are you today?" I answered: : "You will have a miserable death soon." Then I blocked the number.  I'd like to think I freaked her out at least a tad.


Post# 1054724 , Reply# 17   12/18/2019 at 21:58 (201 days old) by fan-of-fans (Florida)        

"Any number, especially out of state, I hit answer, keep silent and they usually hang up the call and its rare to get a real person to hang up on. The Rachael calls have pretty much stopped wanting my credit card number and an occasional Microsoft one to charge me $300."

Usually on home phone if I don't know number, don't bother to answer. Sometimes if I'm in a playful mood, I'll do like you do and go ahead and answer but don't say anything. If I do get a person saying "Hello?" on the other end, I will blow loudly into the mouthpiece and hang up.

I never answer them on my cell phone, which is usually turned off unless I'm expecting a call or text, or I'm using an app or internet.


Post# 1054725 , Reply# 18   12/18/2019 at 22:00 (201 days old) by fan-of-fans (Florida)        

"Sometimes I answer like a child with an Asian accent or answer in German. Tony answers in Korean. But other times I answer and just start punching 9999999999999999999999999999999999999999999999999999999999999999999999999999999999999

I read somewhere that trips their system and it thinks it's a dead number or something."

I used to do the foreign accent thing. Other times I'd answer and press the pound and star keys at the same time which makes a ridiculous high pitched sound and then hang up. I stopped doing that since I don't know if that might trigger something in their system as a yes response. Like press 1 for yes or 2 for no.


Post# 1054754 , Reply# 19   12/19/2019 at 05:49 (200 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

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There must be a lot of Karens working at "Microsoft". I got a few of those calls too in the past.

Post# 1054793 , Reply# 20   12/19/2019 at 12:21 (200 days old) by turquoisedude (Ogden & St-Liboire (where??), QC, Canada)        

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It's been a right plague here in Canada recently - seemingly endless calls from 'spoofed' numbers that look like legit local to you area code numbers or better still, Government agencies.  Most of the time it's a robocall urging you to press 1 to speak to an agent and avoid imminent arrest and prosecution.  We've been getting the time-old time-share vacation property scam again, too.  It's been quite some time since Karen from Microsoft called.... 

 

My mobile has been getting lots lately and I have been answering them, alas, because I have a number of irons in the fire and am waiting for callbacks from plumbers, electricians, health-care professionals, etc.  

 

If I am feeling particular bored, I'll press 1 to talk to however answers and keep them on the phone for as long as I can.  After all, they are trying to 'work' so what better revenge than to keep them from earning their dishonest living?  

 

The government says there will be new measures to control these calls, but they are expecting our phone/internet service providers to come up with the solutions, so that's likely not to happen. If it does, of course the telcos will triple their already-outrageous rates claiming "we had to invest in new technology".    

 

 


Post# 1054794 , Reply# 21   12/19/2019 at 12:59 (200 days old) by ea56 (Cotati, Calif.)        

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We’ve had our home phone and both of our Tracfones registered on the Do Not Call registry every since it was available or 15 years ago, and it has done little if anything to prevent these scam calls.

The best preventative measure we have found yet is the on screen caller id from Comcast. If we don’t recognize the number, we don’t answer the call, PERIOD! If its legit, let them leave a message, which they almost never do. Recently, one of these scam numbers did leave a VM, and that damn thing was endless! It repeated at least three times before I finally got the prompt to hit 7 to delete it.

Even NOMOROBO doesn’t work very well sometimes anymore. In fact we’ve even had some call show up as being from NOMOROBO, which I’m positive weren’t from them.

We are both senior citizens, and I believe that these diabolical callers target the elderly, in the belief that we are easy marks, and I’m sure many are.

Eddie





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