Thread Number: 80454
/ Tag: Modern Automatic Washers
TC5000wn Inaccurate Reveiws / Price |
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Post# 1044127 , Reply# 1   9/7/2019 at 18:29 (1,837 days old) by DADoES (TX, U.S. of A.)   |   | |
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Those front-line phone reps aren't all that much trained on the intricacies of the machines. Softener of course is intended to run out of those "holes," not to mention that it dispenses into the rinse which can't be hot or warm (the user guide confirms "all rinses are cold"). Perhaps a hot or warm wash will help flush residue from the outlet holes ... the Normal Eco cycle can't do a proper hot or warm wash. As for the circuit board non-reply ... no reason to discourage potential customers with the truth. :-) |
Post# 1044128 , Reply# 2   9/7/2019 at 18:42 (1,837 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 1044282 , Reply# 6   9/9/2019 at 10:05 (1,836 days old) by DADoES (TX, U.S. of A.)   |   | |
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Ladd: Full Hot Wash: I had read that the SQ would fill will hot water direct from the heater and that the Maytag would only fill with a certain temperature (110°?) of hot water, mixing in cold to achieve that lower temperature. Ladd: I do six or seven medium size loads on Sunday, use mostly ECO mode with full hot, warm or cool washes NOT with Deep Fill).Have you checked to confirm the temperature you're getting in the tub after fill is complete? My understanding is that the Normal Eco cycle does not run a full hot or warm fill. It fills with the selected temperature for couple mins at most at the start, then changes to cold to finish filling to the target level. |
Post# 1044290 , Reply# 7   9/9/2019 at 12:21 (1,836 days old) by Frigilux (The Minnesota Prairie)   |   | |
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Wow! Another person who actually uses the Normal/Eco cycle on their Speed Queen. Now there are two of us, LOL. I have a 2017 Series 9 (electronic control panel) and regularly use the Normal/Eco cycle on medium-sized loads.
As DADoES mentioned in the post above, I’m pretty sure your machine—like mine—fills with a few inches of warm water, then fills the remainder with cold. The actual temp of the water once agitation begins is probably around 75-80 degrees—even if you choose a warm or hot wash temp. All the other cycles, of course, provide a true warm or hot wash. Here’s what I do. Allow the machine to fill on the Heavy Duty cycle with true warm or hot water. Then power it down and switch to the Normal/Eco cycle. You’ll get a true warm or hot wash with the benefit of a water-saving spray-rinse. On the other hand, most of today’s top-shelf detergents—Tide Plus Stain Release and Persil Proclean 2-in-1, for instance—contain enzyme cocktails that are designed to clean well in the cooler water of the Normal/Eco cycle. The cooler water won’t remove oil-based stains without pretreating, but they do well on loads that aren’t heavily stained. A true warm wash, of course, boosts their cleaning power significantly. Congratulations on your SQ purchase and you were right: It will probably last longer with fewer repairs than the Maytag (which is the only other top-loader I’d consider these days). |
Post# 1044328 , Reply# 9   9/9/2019 at 17:52 (1,835 days old) by Frigilux (The Minnesota Prairie)   |   | |
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Mike, I'd be willing to bet the farm you're right about the reviewer possibly trying to use fabric softener on the Normal/Eco cycle.
However...the response from SQ isn't clear, either. "...recommends utilizing hot or warm water whenever fabric softener is added in order to properly dissolve the product." If they mean the reviewer should select a hot or warm wash temp, I don't see how that helps the situation when the tub fills with cold water for the rinse, anyway. Maybe they mean the reviewer should dilute the fabric softener in the dispenser with some hot/warm water. I rarely use the stuff anymore, but when I do, I always add warm/hot water to bring it up to the 'full' line on the dispenser. Many of today's softeners are viscous/thick. I don't want undiluted softener gunking up the dispenser or the inside of the agitator. |
Post# 1044347 , Reply# 10   9/9/2019 at 19:00 (1,835 days old) by Lorainfurniture (Cleveland )   |   | |
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Speed queen sets a minimum allowable advertising price on the tc5 of $1039, I believe the msrp is much higher, the speed queen in general had a higher profit margin for the dealer so plenty of negotiating space eve at the map. |
Post# 1044361 , Reply# 12   9/9/2019 at 21:34 (1,835 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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Are much better than the recent models with mechanical timers, and the TC5 can easily be picked up for $850-900.
I do find that almost all the customers I have worked with use the normal-eco cycle most of the time and I am sure Mike you are correct that the customer that was having spotting is trying to use the agitator mounted dispenser on the NEC.
Unfortunately SQ customer service is not very smart about solving laundry problems [ which is what got them into the mess with the 2018 TL washers in the first place ]
Hi Pink, where do you live that you can't get the TC5 for less than a $1000 ?
John L. |
Post# 1044427 , Reply# 16   9/10/2019 at 12:16 (1,835 days old) by Frigilux (The Minnesota Prairie)   |   | |
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Post# 1044428 , Reply# 17   9/10/2019 at 12:24 (1,835 days old) by DADoES (TX, U.S. of A.)   |   | |
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The off-balance situation in Kirk's overload video is mostly a one-off situation being that the machine was severely overloaded such that the refills/agitations couldn't enact a correction, and (presumably) a reasonable user won't be doing that. It'd be better, of course, for automatic off-balance recovery to be a switchable option, or for the routine to run only once then the machine stops and calls for help. |
Post# 1044794 , Reply# 19   9/13/2019 at 17:32 (1,831 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 1044800 , Reply# 21   9/13/2019 at 18:34 (1,831 days old) by Frigilux (The Minnesota Prairie)   |   | |
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Interesting that they’ve allowed a full selection of wash temps on the Normal/Eco cycle. Wish mine did that! It’s a minor thing to return to the washer and switch to the Normal cycle after it has filled with true warm or hot on the Heavy Duty cycle, but it would be nice to have been given the choice on my Series 9.
Cool water setting: Mine fills partly with true warm, then finishes the fill with some cold, so there is a difference between warm and cool. The only things I’d miss compared to the new TC5000 are—first and foremost—a water level selector, and to a lesser degree, the soil level selector. It makes no sense to me not to allow for a small or medium load size. I wash a fair number of those. |
Post# 1044819 , Reply# 22   9/13/2019 at 21:10 (1,831 days old) by dylanmitchell (Southern California)   |   | |
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Interesting if minimum advertised is $1,039 they're $10 under. For about a thousand buck it's a good washer but no value proposition compared to what 2017 units sold for. Marked up it makes even less sense to buy.
CLICK HERE TO GO TO dylanmitchell's LINK |
Post# 1044857 , Reply# 25   9/14/2019 at 08:37 (1,831 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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Hi William, you are right on the money, while the MT is a decent performer the SQ will easily last twice as long if not longer making the $1000 price a barge in the long run, just think by the time the MT craps out in 6 years decent washers may all cost over $1,500.00.
The new MT& WP top load washers are like GE TL washers since 1995, they can work pretty well but they are basically throw-away machines.
John L. |
Post# 1044877 , Reply# 26   9/14/2019 at 13:13 (1,831 days old) by ladd (Maryland)   |   | |
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FWIW: I had to do a warm wash today and it fully filled with 85° warm water. I will test the "cool" temps tomorrow to see if starts at warm and finishes with cool or cold. |
Post# 1044886 , Reply# 27   9/14/2019 at 16:05 (1,831 days old) by eurekastar (Amarillo, Texas)   |   | |
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I purchased the Maytag Commercial model early last year. After two warranty repairs, I moved it out into the garage to collect dust. I then purchased a Speed Queen home style commercial unit and converted it to a Series 9 model by switching out the control panel. That conversion cost me about what the TC5000 now costs.
When the Maytag broke down, the dealer hauled to his store for repair both times. When it started having issues a third time, I decided to scrap it. To me, it was a waste of money.
I also realized that I missed having a water level control and greater control over cycle times.
I've been very satisfied with my Speed Queen conversion because it is a solid machine and allows for greater flexibility. |