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Thread Number: 80533
/ Tag: Other Home Products or Autos
EBay Sellers |
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| Post# 1045013 9/15/2019 at 17:39 (1,678 days old) by Xraytech (Rural southwest Pennsylvania ) | ||
Last week I purchased this nice JCPenney VCR to replace the one I have that quit rewinding.
Being an older model out of the 80s, it was a very heavy unit. The seller put it in a box full of paper and placed a piece of bubble wrap on top of it. Needless to say it arrived in pretty sad condition so I’ve requested a refund. Hopefully it functions, but I’m but I’m not hopeful. Why is it so hard for people to understand how to properly package items? | ||
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Post# 1045016 , Reply# 2 9/15/2019 at 18:12 (1,678 days old) by Lorainfurniture  (Cleveland ) |
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eBay Usps is the problem. I overpack quite a bit and still manage to get things delivered damaged. The heaviest items are most likely to get damaged. | ||
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Post# 1045017 , Reply# 3 9/15/2019 at 18:20 (1,678 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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They have no shame some people
Despite ever higher prices many sellers still skimp on packaging/shipping boxes. Still same ole rigmarole; box is anything they can find from rubbish/recycling bin, packing material is limited to same. Often just a bit of yesterday's newspaper and if they can lay hands upon, a bit of bubble wrap.
To file a claim for damage with USPS, UPS, or whoever package must first be examined to show things were done properly. Often they aren't so shipper won't be issuing any sort of refund. To get some of one's own back always make sure to mention poor packaging in feedback when feel it is warranted. Sellers are charging hefty shipping prices but clearly not all of that money is going where it should. | ||
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Post# 1045230 , Reply# 7 9/17/2019 at 22:34 (1,675 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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If one is careful about things good boxes are easily had.
On any given day tens of not dozens of Amazon boxes are at our building's rubbish/recycling area. When one has something to ship or will soon simply raid that stash before it is put out for collection.
These are basically brand new boxes and Amazon does encourage recycling, so that's me for you. Bubble wrap and peanuts have been harder to come by (and rarely seen discarded nowadays) ever since UPS, USPS, and FedEx moved over to dimensional pricing. Professional shippers seem to be concentrating on right sizing boxes to there is little excess room, and or need for stuffing things with huge amounts of ballast. | ||
| Post# 1045232 , Reply# 8 9/17/2019 at 23:27 (1,675 days old) by sarahperdue (Alabama) | ||
From a seller's perspective
The VCR and phone should not have died such a terrible death.
I used to pack things for maximum abuse. You could drop my packages from a second floor balcony without breaking anything. When the shipping prices skyrocketed, I noticed that most of the parts that were my "bread and butter" weren't selling as well anymore. I think it's one thing to pay $7.99 + $3.00 shipping for a replacement handle for grandma's teapot and quite another to pay $7.99 + 5.00 shipping. I stopped packing most things to withstand maximum damage. So far, virtually everything has arrived intact except for a carbon button microphone with a ring and springs. I made the mistake of shipping it in a flat rate box. When it arrived in pieces, my post mistress told me to never pack anything fragile in a flat rate container because people put really, really, really heavy things in them, and the postal employees just toss them into the truck. Anything fragile, even with reasonable packing, gets annihilated. I also shipped a print sandwiched between two pieces of cardboard marked "Do Not Bend." The mail carrier folded it in half and put it in the buyer's mailbox. Sadly the two items that got ruined were rare and valuable, and I packed them well. I use less packing on commonplace items that can easily be replaced. It's packed well enough that the carrier will pay an insurance claim, but not so well it can withstand an earthquake. If it's rare, no matter what the cost, I still pack the devil out of it. I agree on the insanely taped bubble wrap--clear tape is a bad idea to start with, and wrapping stuff in layers and layers of tape is nuts. Sometimes it seems like I'm going to break the item trying to get it free from the tape and bubble wrap. I use masking tape on bubble wrap. I've always thought the objective feedback choices should include packing quality and should not include shipping costs. A buyer agrees to shipping costs at time of purchase. It seems wrong to give them an opportunity to rate shipping costs that they agreed to. Good packing has always been one of my top priorities. USPS priority mailing boxes are free (or were the last time I ordered them, and more often than not priority mail costs the same or less with the eBay seller discount. Like my favorite Launderess, I use a lot of Amazon boxes. I get sheets of styrofoam and bubble wrap from the Pier One dumpster and sturdy cardboard boxes from the pet store recycling dumpster. Hills Science Diet boxes are the best--sturdy and available in many sizes. Some newspapers give away or sell cheaply the roll ends of newsprint--not enough left for press, but plenty left for packing. I love it. The result looks very professional. Sarah | ||
| Post# 1045276 , Reply# 11 9/18/2019 at 09:58 (1,675 days old) by sarahperdue (Alabama) | ||
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No FedEx insurance? | ||
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Post# 1045278 , Reply# 12 9/18/2019 at 10:11 (1,675 days old) by kb0nes (Burnsville, MN) |
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If it's not packed to survive a drop from about 4 feet onto concrete in any attitude, it isn't adequately packed and it is the shippers fault.
I remain unconvinced that any shipper is any better or worse than any other. When I managed the retail astronomy store I worked at we received thousands of boxes via UPS, FedEx, USPS and DHL. I only ever received two that had damage to the contents (and I suspect a manufacturing defect more than shipping for both). Overall the external condition of the boxes was generally better from UPS vs any other carrier. Of the 4 places I have worked where I interact with delivery drivers I have to say UPS has BY far had more conscientious and friendly. UPS unfortunately tends to be more expensive, but perhaps this is due to not using non-corporate contractors as most of the other carriers do. | ||
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Post# 1045287 , Reply# 13 9/18/2019 at 11:41 (1,675 days old) by Tomturbomatic (Beltsville, MD) |
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Insurance! Do they offer it? Is it arm and leg expensive? | ||
| Post# 1045297 , Reply# 14 9/18/2019 at 13:47 (1,675 days old) by sarahperdue (Alabama) | ||
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The most elegant packing job ever
I've been shopping on eBay for over twenty years, and today, I received the most elegantly and well packed shipment that I have ever received.
Two Corning Ware sauce makers with lids arrived in a box so small, it gave me great concern. The box was a new eBay branded box. The items were surrounded by about 4" of tightly crumpled newspaper. They were wrapped in a cocoon of large bubble wrap a couple of pieces thick. The sauce makers were nested with 3/8" pieces of flexible The small sauce maker had a dense ball of plastic shopping bags in it, and the lid was inverted on the top of the dish and wrapped in a single layer of large bubble wrap. The large lid was wrapped in a layer of bubble wrap and placed right side up on the dishes. The entire group of nested Corning Ware and lids was tightly wrapped in plastic film. Oh, and I forgot to mention that the outer layer of bubble wrap was secured by two small pieces of colored tape. I am thoroughly impressed. Sarah | ||
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