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Thread Number: 80933
/ Tag: Modern Automatic Washers
Seeking advice with issue on Miele W1926 |
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Post# 1049356 , Reply# 2 10/30/2019 at 04:28 (1,638 days old) by Launderess  (Quiet Please, There´s a Lady on Stage) |
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Please search archives
As there are a few threads regarding your situation.
This is a good start: www.automaticwasher.org/c... Miele washers of old had cast iron spiders, but at some point things were switched to aluminum, then to steel or maybe back to cast iron. It is possible (IIRC) to remove spider from drum, but not likely easy. Now here's the pay off! If problem does turn out to be indeed a damaged spider, then you'll have only a few options. Use the washer until it no longer is operable, or attempt to do the repair DIY. Miele USA will not repair drum/spider issues in home. Machine must be packed up and sent to Miele's workshops in NJ, work done, then returned. If Miele does consent to do the repair you'll pay freight to and from NJ, plus parts and labor. Needless to say a new machine can be had for same or less. Miele does not sell just the spider, but whole drum assembly. If in stock likely will run near or over $1K plus shipping. If indeed spider is damaged you likely are better off scouting about for another 19XX series washer to use for donor parts. That if if in better condition than one you have now, just use a "new" machine and part out the old. | ||
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Post# 1049385 , Reply# 4 10/30/2019 at 09:25 (1,638 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Scratches on glass porthole.
When dampers go they no longer can control drum movements. So suds container bounces about extremely often banging or rubbing against the glass porthole. Those marks are a sure sign dampers have gone or are going. Happened with my Miele W1070; had tech come out and replace both, no problems since. When doing a damper repair always replace both regardless if only one is damaged/going. Yes, sadly Miele washers of 19XX vintage do not have rear serviceability. Everything either is done from front or top of machine. So no, there isn't an easy way to tell exactly what is going on at rear of drum. Only thing for it is removal. The 1926 and IIRC had slightly larger suds containers than say 1918 and others of that series. If going down the donor parts swap it would be best just to switch entire drum assembly. This rather than attempting to get spider off both drums, then putting the "new" on older. Again look around, you just might find a 1926 or other washer from same series going cheap. If in good enough condition just use that machine and leave other for parts. If you truly want a professional diagnosis you can arrange for Miele to come out and examine your washer. It won't be cheap, but at least you'll know one way or another. Again if it is the spider don't bother asking Miele to repair they won't on site. Damper replacement they will do, but if you're reaonably handy and have proper tools that job is easy enough. | ||
| Post# 1049390 , Reply# 5 10/30/2019 at 10:37 (1,637 days old) by Deafboy (Boston) | ||
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Re: Glass door. Ah, I get it now! Indeed the gouges are aligned with the lip of the inner drum (see picture below). I wonder if these "hits" caused the drum to now be excentric. I'm very handy so if I can get the parts I should be able to replace them myself. What is IIRC?
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| Post# 1049413 , Reply# 6 10/30/2019 at 14:45 (1,637 days old) by Deafboy (Boston) | ||
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Well, I just ordered the dampers from Miele (9819130) @ $56.09. In the process I also inquired about the cost of the inner drum ($819) and the bearing kit ($241). The friendly Miele representative (Ron) said shipping the drum to my location would be about $80. | ||
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Post# 1049671 , Reply# 8 11/2/2019 at 06:01 (1,635 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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"It's a bummer that the path to inspect the drum/spider/spindle is so difficult."
Keep in mind for these older Miele washers things like a spider, rear bearing failure and a few other things didn't exactly occur with frequency. If something did happen early on it likely would have done so during warranty period. In that case Miele would do the work, but take machine to Princeton, NJ workshops. Case in point a member purchased a new Miele 4XXX series washer that just wouldn't work right out of the box IIRC. In short order an issue developed which turned out to be a rear bearing failure. Washer was barely a few months old, and Miele swore up and down that this "couldn't happen" and that "you (owner) must have done something wrong..." but it did and he didn't. Long story short at first Miele offered to do the repair at no cost under warranty,but machine had to go back to NJ. Member opted for a new machine instead..... Until rather recently all Miele washers were designed to be serviced from front or top. This was expensive design, but then again the main parts that would fail over useful life of machine could be accessed from either way. Getting those heavy old cast iron motors out of washer through front was difficult, but could be done if one knew how. Miele just didn't envision things like a spider/drum repair being a DIY operation. Again why would they? Miele washers of old routinely lasted 20, 30 or more years. So by time a spider or bearings went machine could have been said to have given good service. Modern Miele washers like other European machines have side panels that come off, and IIRC even the rear can be removed. One thing to understand also is that Miele considers W700, W1065, W1070, and IIRC entire 19XX series of washers "obsolete". Parts are no longer being imported from Europe (unless they also are part of modern offerings), and in many cases techs are no longer being trained to work on these machines. Older techs who started out with Miele decades ago when these washers were being sold either have retired or have moved up, and thus don't do service out calls. Have an older Miele washer, and that company has at times basically told me off, and or warned me off making further service requests. At one point was even offered a discount on a new machine if would let them take my old one away and stop bothering Miele with service calls. Have long guessed MieleUSA does not do some repairs in homes due to workman comp issues. In shop those heavy cast iron tubs are removed via a winch, don't think many home owners have those lying about spare. All this being said as noted above if one knows what one is doing, and has time along with proper tools most Miele washer repairs can be done in home. Even in tight quarters. www.houzz.com/discussions... Miele's general argument against repairing older washers is that at some point it becomes a fools errand. That is one day it's the spider/tub assembly. Next year the motor (brushes). Then maybe water valves, relay, capacitor, and so forth. At some point one has spent the equal of a new washing machine (or close enough). | ||
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Post# 1049710 , Reply# 10 11/2/2019 at 16:45 (1,634 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Well that bit of news has put me off considering a Miele W1.
Cannot imagine difficulty in replacing dampers going in from bottom of washer. What is Miele thinking these days? Front service was fine for most things, though damper replacement could be tricky on left side. Of course side panel openings were a piece of cake. But this top or bottom only is just stupid IMHO. | ||
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Post# 1049751 , Reply# 16 11/3/2019 at 06:20 (1,634 days old) by ozzie908 (Lincoln UK) |
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Miele W1 
Are they 2nd generation if it says Powerwash 2 on it?
I have no compulsion to take mine apart as when I registered it with Miele they gave me a free 5 year warranty so I removed it from my appliance contract it really is quiet compared to my W4449 and I thought that was still quiet enough but its nice to have peace and quiet when its running and I have to say the quick wash cycle is pretty good an hour for a 60 or 40c wash it rinses well too. So I have seen the bolt under the door seal so I assume the front hinges open like the older ones? Austin | ||
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Post# 1049752 , Reply# 17 11/3/2019 at 07:23 (1,634 days old) by Logixx (Germany) |
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Miele WWI 320 | ||
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Post# 1049755 , Reply# 18 11/3/2019 at 08:18 (1,634 days old) by ozzie908 (Lincoln UK) |
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Logixx What a wonderful video | ||
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Post# 1049793 , Reply# 19 11/3/2019 at 15:34 (1,633 days old) by brisnat81 (Brisbane Australia) |
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Thankyou Alex, I stand corrected :) | ||
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