Thread Number: 83162  /  Tag: Modern Automatic Washers
GE “Fresh Vent” Front Loaders
[Down to Last]

automaticwasher.org's exclusive eBay Watch:
scroll >>> for more items --- [As an eBay Partner, eBay may compensate automaticwasher.org if you make a purchase using any link to eBay on this page]
Post# 1074582   5/27/2020 at 19:58 (1,423 days old) by Wishwash (Indiana)        

Anyone tried them? New to the market, but they seem a bit pricier than more common models from LG or Whirlpool. Are they truely a new design or just a refresh of what was?




Post# 1074592 , Reply# 1   5/27/2020 at 21:12 (1,423 days old) by agiflow3 ()        

These may be the first Haier designed machines since they bought GE appliance division. Wonder if they canned the GE engineers for their own ?

Post# 1074681 , Reply# 2   5/28/2020 at 09:24 (1,422 days old) by SudsMaster (SF Bay Area, California)        

sudsmaster's profile picture
I don't know about those machines, but Haier, which bought GE Appliances Division in 2016, moved the GE Appliance HQ from NJ to Kentucky.

On their website they are advertising for a number of engineering openings, including one for a laundry engineer:



CLICK HERE TO GO TO SudsMaster's LINK


Post# 1074775 , Reply# 3   5/28/2020 at 21:45 (1,422 days old) by miele4life (UK )        

they look very smart and they're certainly innovative too, did anyone else notice that there's 2 drum designs used in these models? :)

Post# 1074883 , Reply# 4   5/29/2020 at 16:51 (1,421 days old) by agiflow3 ()        

Yes I noticed that also. The SS tub wall is solid on the one with no spider indentation.

Post# 1074892 , Reply# 5   5/29/2020 at 18:55 (1,421 days old) by kimball455 (Cape May, NJ)        
New GE front load

kimball455's profile picture
Hi ...

I had to replace all of my appliances that were lost in the August 2018 fire. The fun of looking for replacements got old fast. Lots of choices. At one point I had a different manufacturer for each appliance. The driving requirement was a fridge with two ice makers. You can go through a lot of ice cooking and then there are all of the icy summer drinks at the beach. GE is one of the few manufacturers that have a dual ice maker fridge. That got me looking at all of the GE line and I ended up with all GE appliances. I have been using them for about 4 weeks now aand I am happy with all of them. I got the new GE front load washer and matching dryer. They work quite well. The 'one step' for wash/dry for a small load works well.

Harry


  View Full Size
Post# 1074900 , Reply# 6   5/29/2020 at 19:53 (1,421 days old) by agiflow3 ()        

Kimball455 how are they with water use ? Do they have a recirculation spray ?

Post# 1074955 , Reply# 7   5/30/2020 at 08:40 (1,420 days old) by mrb627 (Buford, GA)        
Not Much Out There...

mrb627's profile picture






Post# 1074970 , Reply# 8   5/30/2020 at 10:16 (1,420 days old) by agiflow3 ()        

China pride under an American iconic name.🙄

Post# 1074984 , Reply# 9   5/30/2020 at 11:50 (1,420 days old) by kenwashesmonday (Carlstadt, NJ)        

Interesting, it seems that the washer is made in China, and the dryer is made at the GE Appliance Park in Kentucky.


Post# 1075056 , Reply# 10   5/30/2020 at 19:59 (1,420 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture
Checked the online ratings of a well-known testing organization:

For comparison: LG has the highest-scoring machines; four of them received an overall score of 86.

The TOL new GE model, the 850, (as well as other models from the new line) received an overall score of 74.

Reliability: Good
Owner Satisfaction: Poor
Washing Performance: Excellent
Energy Use: Very Good
Water Use: Excellent
Gentleness, Noise, Vibration: Very Good

Take into account that the dismal owner satisfaction rating isn’t really for the newest line, but older models. Time will tell if that rating improves over the next couple of years.

Models from the prior line scored in the upper 60s, with lower ratings for washing performance, gentleness, and noise compared to those from the new line.

It looks like GE has taken a turn for the better in overall performance of their new washers.



Post# 1075058 , Reply# 11   5/30/2020 at 20:33 (1,420 days old) by imperial70 (MA USA)        

I had one of the GE front load washers with the VICs cough drop door. I left it behind at the house I sold last year because it wouldn't fit in the new place. It had the overnight ready feature. I loved it. If anything I used it so the clothes didn't get musty if I fell asleep while the machine was running and didn't get to the laundry until morning. I Excellent cleaning. Steam refresh cycle for getting wrinkles out or just to freshen up clothes taken out of winter storage. I really miss it. I replaced it with a 24 inch GE and it is doing well going on one year. I'm not sure why people complain about GE. I left behind a GE fridge that was 9 years old and never gave any trouble.

I hope you enjoy your GE appliances as much as I have.


Post# 1075066 , Reply# 12   5/30/2020 at 21:10 (1,420 days old) by mtn1584 (USA)        
Not real “GE”

Saw in HD, tag says made in China. No thanks, I’ll skip.

Post# 1075070 , Reply# 13   5/30/2020 at 21:49 (1,420 days old) by kenwashesmonday (Carlstadt, NJ)        

I'm not sure what a "real GE" means, now that GE sold their appliance division to Haier.



CLICK HERE TO GO TO kenwashesmonday's LINK

Post# 1075086 , Reply# 14   5/31/2020 at 06:03 (1,419 days old) by kimball455 (Cape May, NJ)        

kimball455's profile picture
Hi

I have, as I shared in an earlier post, including a picture, the same GE set as the video. I am in my third week of using them on a daily basis freshening up laundry that was in storage and just the usual laundry load. The automatic detergent dispenser is a really nice feature. It has auto or dirt level selection options. The video covers them quite well. I am very happy with the performance of both machines. I have the gas version of the dryer. There isn't recirculation and water use seems quite reasonable. The drum does not have spider indents. Her's a picture of the drum. I really like the additional spin option to reduce dryer time even more than the really high spin that is normal. As things happen my neighbor that has a Bed and Breakfast had her washer, an LG, break a few weeks ago. She got one model down from this one and is very happy. Even without using the extra spin option the dryer time is reduced. With the amount of laundry she will be doing this summer due to COVID anything is help for her laundry load. These are huge machines. The contractor had to modify the door placement to get them in the new laundry area. The "Time Saver" option will complete a load in under 45 min and does a good job. That option appears to use more water. One of today's projects will be to connect the washer, dryer, and the stove to the local wifi network and install the GE appliance apps on the phone.

Harry


  View Full Size
Post# 1075107 , Reply# 15   5/31/2020 at 11:32 (1,419 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
GE

I was gonna ask if the washer had recirculation. Does this washer make any new interesting noises? An example would be the soap dispenser pump while filling at the start of wash. Also, what is the sequence of the normal cycle with/without timesaver option?

Post# 1075151 , Reply# 16   5/31/2020 at 19:42 (1,419 days old) by SudsMaster (SF Bay Area, California)        

sudsmaster's profile picture
I am interested in the GE "Ultra Fresh" front loader(s) because these are the only GE front loader washers that allow the door swing to be reversed. Plus they have internal heaters and a lot of bells and whistles. And then there's that 5 cu ft load capacity. The price is a big of an obstacle, though. Easily $2k or more for washer plus dryer (gas). I may wait a bit to see if they drop in price later in the year.

Meanwhile, I'm a bit perplexed by all this brouhaha about keeping the washer fresh. My 20 year old Maytag Neptune never seems to have a bad odor. There is a little black discoloration on the door boot, but it's not major. Maytag figured out that mold could be an issue, and so they designed the washer so that the door "breathes" and allows air to circulate into the wash drum even with the door closed. I also typically leave the lid on the detergent compartment open all the time, as I think this also enhances air flow. Plus I run at least one hot wash (130F) a week. I also use a tbs of STPP with most loads, which I think cuts down on any mold friendly sludge in the washer.

YMMV


Post# 1075154 , Reply# 17   5/31/2020 at 19:57 (1,419 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        
small question

pierreandreply4's profile picture
i would like to know if these models are also sold in canada or if my mom directly orders from ge usa would ge deliver them straight from the us factory to a canadien home or would it have to be my mom to arrange for a pick up and installation ?

Post# 1075178 , Reply# 18   5/31/2020 at 23:07 (1,419 days old) by SudsMaster (SF Bay Area, California)        

sudsmaster's profile picture
Pierre,

I checked Home Depot and Lowes' Canadian websites, as well as the GE appliances Canada website, and the latest "Vent Fresh" washers do not appear to be available in Canada yet.

Perhaps you could call GE and ask?


CLICK HERE TO GO TO SudsMaster's LINK


Post# 1075180 , Reply# 19   5/31/2020 at 23:40 (1,419 days old) by RP2813 (Sannazay)        

rp2813's profile picture

I have to say, 5 cf is enticing for things like king size comforters.  I have to cram my comforter into the Neptune, and add water because I don't trust the machine to do so sufficiently before its own water level sensing window closes (assuming that at some point the add water mechanism does time out).

 

I couldn't stick with the video posted above.  The guy's voice and blathering became tiresome, and after a couple of fast-forwards, I bailed before he even bothered to open the washer's door. 


Post# 1075198 , Reply# 20   6/1/2020 at 05:52 (1,418 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Meanwhile, I'm a bit perplexed by all this brouhaha about keeping the washer fresh. My 20 year old Maytag Neptune never seems to have a bad odor. There is a little black discoloration on the door boot, but it's not major. Maytag figured out that mold could be an issue, and so they designed the washer so that the door "breathes" and allows air to circulate into the wash drum even with the door closed. I also typically leave the lid on the detergent compartment open all the time, as I think this also enhances air flow. Plus I run at least one hot wash (130F) a week. I also use a tbs of STPP with most loads, which I think cuts down on any mold friendly sludge in the washer.

YMMV
YMMV is the crucial part.  Your usage habits are not typical.


Post# 1075204 , Reply# 21   6/1/2020 at 08:14 (1,418 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

pierreandreply4's profile picture
i have ask via the ge appliance facebook page the washer my mom and i have lacks 2 things 1 an internal washer heater and 2 it do not have a sanitize cycle and i also would not like that after 16 years if the washer broke a neighbor had to replace her washer dryer set just beside where i live and thank you for answering my question i hope they become avalable in canada

Post# 1075314 , Reply# 22   6/1/2020 at 19:55 (1,418 days old) by mtn1584 (USA)        
@kenwashesmonday

Let me clarify, I know GE sold to Haier, I meant it’s not designed or assembled in Appliance Park in Kentucky. Pure Haier, pure Chinese.
Mike


Post# 1075349 , Reply# 23   6/1/2020 at 22:00 (1,418 days old) by SudsMaster (SF Bay Area, California)        
@mtn1584

sudsmaster's profile picture
So what?

If the new GE Ultra Vent Fresh washers give a better wash, are durable, and meet customer needs better than the rest, why complain?

It's not as if laundry products are essential to national defense. Lots of people buy German made washers here and nobody seems bothered by that.

For my own situation, if I were to replace my Neptune 7500 today, I'd give a serious look at the TOL GE models as well as the Electrolux models because they meet my needs in a way that no other brands do.

Perhaps other American laundry manufacturers need to pay more attention to what American consumers want.


Post# 1075371 , Reply# 24   6/2/2020 at 00:31 (1,418 days old) by petek (Ontari ari ari O )        

petek's profile picture
according to the GE(Haier) website 74% of a GE washer is American content www.geappliances.com/ge/u...

CLICK HERE TO GO TO petek's LINK


Post# 1075411 , Reply# 25   6/2/2020 at 08:13 (1,417 days old) by littlegreeny (Milwaukee, WI)        
Not made in America anymore

littlegreeny's profile picture
The new Fresh Vent washers appear to be 100% made in China. I wonder if that's only temporary as the tariffs are still in place?

Post# 1075463 , Reply# 26   6/2/2020 at 14:35 (1,417 days old) by SudsMaster (SF Bay Area, California)        
GE content

sudsmaster's profile picture

Well, yes, many of the GE washers are made in the USA. However these ultra fresh vent washers - the current top of the line - appear to be 100% Chinese made, according to reports here. Perhaps that will change as their mfg is moved to the USA. The next time I'm at HD or Lowe's I'll look for the Ultras to see if:

 

1) The doors really can be reversed

 

2) Where the machines are really made.

 

But since the Neptune soldiers on I'm in no great hurry.


Post# 1075476 , Reply# 27   6/2/2020 at 18:28 (1,417 days old) by mtn1584 (USA)        

With everything else being Made in China, I see no reason why an American built or German built washing machine and dryer can’t be purchased instead. Just my opinion.

Post# 1075488 , Reply# 28   6/2/2020 at 22:52 (1,417 days old) by gansky1 (Omaha, The Home of the TV Dinner!)        

gansky1's profile picture
5 cu ft is impressive capacity for a home washer, I've wondered about the LG and Samsung offerings in this size-class for a while now. The dryers are topping out at ~ 9 cu. ft. which would be a great

The GEs are nice looking, the blue accents are attractive. Keep us posted on your opinion of your new set, Harry, and a tour of your other new GE appliances would be appreciated as well. I know a number of people that are quite happy with their GE kitchen appliances.

American "built" is the key, parts are sourced from the global market, just like most products now.


Post# 1075567 , Reply# 29   6/3/2020 at 16:46 (1,416 days old) by SudsMaster (SF Bay Area, California)        
Photos of GE Ultra Fresh Vent Washer manual

sudsmaster's profile picture

I made it to the Home Depot in Union City yesterday. I couldn't make it to the nearby Lowes - the shopping center where Lowes is located had traffic barriers up at all the entrances on Alvarado-Niles road (closest to the Lowes) and traffic to get to Dyer/Whipple for the other entrances was completely gridlocked.

 

But Home Depot had the model 650 on display, for about $900. It's an impressive machine. The matching gas dryer is about $1000.

 

I took photos of the pages in the Use and Care Manual dealing with reversing the door swing. But I don't need to upload them here because the same info is available in the PDF file from the HD web site.

 

AFAIK, only the two TOL models, 650 and 850, have the features I need, mainly door swing reverse. The manual indicates this is an "optional" feature, although I'm not sure if that is an extra cost feature that must be specified on purchase. Mainly there's a locking bar one must use to stabilize everything before switching the door swing. Also the 650 capacity appears to be 4.8 cu ft, while the 850 capacity is 5.0 cu ft. This may account for the two extra inches in depth of the 850 (34 inches vs 32 inches). However the matching 850 dryer is "only" 32 inches deep. Additionally only the 850 washer has the "One Step" wash and dry feature of "smaller" loads. That might be a good feature for people in a rush or who just like all the bells and whistles.

 

 

PDF of manual: images.homedepot-static.com/cata...

 

GE Appliance website address: www.homedepot.com/p/GE-4-...

 

Also I see mention of Canada in the manual, but the associated Canadian GE website does not list these Ultra Fresh models. Here is the website address for Canada: www.geappliances.ca/products/cate...

 

And the 800 number for GE Canada: 800-561-3344

 

Lastly, I saw NO "Country of origin" stickers on either washer or dryer. Perhaps they were removed for display, or were never there to begin with.

 

 



CLICK HERE TO GO TO SudsMaster's LINK

Post# 1075600 , Reply# 30   6/3/2020 at 20:21 (1,416 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

pierreandreply4's profile picture
could it be that for canada this model is special order then because i see they added the instruction in french?

Post# 1075630 , Reply# 31   6/4/2020 at 00:26 (1,416 days old) by SudsMaster (SF Bay Area, California)        

sudsmaster's profile picture

Perhaps if you call the GE Canada office they can help you? I'm sure they will speak French as well.

 


Post# 1075685 , Reply# 32   6/4/2020 at 12:58 (1,415 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
ge fresh vent

I believe I saw these at home depot. Now, i'd love to see a full cycle video of these in action. I'd like to see what they can do.

Post# 1075696 , Reply# 33   6/4/2020 at 14:48 (1,415 days old) by Mitchleitman (Ottawa)        

I think that GE Canada is separate from USA. GE Canada was acquired by MABE (from Mexico a number of years ago). I don't know how that interconnects with the Haier-owned US company. I believe that GE were a minority shareholder in GE Canada.

Post# 1083087 , Reply# 34   7/30/2020 at 10:59 (1,359 days old) by jaums (Silver Spring, MD 20906 USA)        
US Engineered, China Made

On their website, GE interestingly answers the question "where is it made" by pointing out these washers are engineered in the US and made in China. The matching dryers made in the US.

Have seen posts complaining that the whites of the washer vs dryer do not match. Hmmmm.


Post# 1083092 , Reply# 35   7/30/2020 at 11:33 (1,359 days old) by jaums (Silver Spring, MD 20906 USA)        
GE Ultrafresh Reverse Door Swing Vid

GE's video on how to reverse the washer door swing.

CLICK HERE TO GO TO jaums's LINK


Post# 1083102 , Reply# 36   7/30/2020 at 12:46 (1,359 days old) by appnut (TX)        
Whirlpool had similar color mismatch issues

appnut's profile picture
Duet/Kenmore He T front loaders were made in Germany until the direct drive models produced in Clyde Ohio were released in late 2010/early 2011. Over the years saw complaints the colors of the dryers and the washers didn't match between the product produced in Germany vs. dryers produced in the U.S.

Post# 1084067 , Reply# 37   8/6/2020 at 01:19 (1,353 days old) by SudsMaster (SF Bay Area, California)        

sudsmaster's profile picture
Jaums,

Thanks so much for that video. I was trying to figure out how it was done before I buy one of these units. The video also answered the question of whether the "lock bar" comes with the washer. Very nice.



Post# 1089009 , Reply# 38   9/11/2020 at 15:38 (1,316 days old) by Guidelines (Wisconsin )        
Is this spin noise normal?

We just had a GE UltraFresh installed. It's the mid-level model, GFW650SSNWW. Please have a look/listen at a short ramp from early in the spins cycle... is the grumble from the motor normal? To my ears, it's shockingly loud.

CLICK HERE TO GO TO Guidelines's LINK


Post# 1089062 , Reply# 39   9/11/2020 at 21:58 (1,316 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Are you referring to the whirring sound of the drum motor ramping up?  Or the noises of the pump cycling on/off?


Post# 1089068 , Reply# 40   9/11/2020 at 22:14 (1,316 days old) by Guidelines (Wisconsin )        

I’m referring to the drum motor. The pump sounds normal to me, like any washer pump. The drum motor sounds like it’s in pain to me.

Post# 1089074 , Reply# 41   9/11/2020 at 22:48 (1,316 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Apparently the motor noise is normal for this GE design.  Here's an appliance dealer's recent (empty) test run of a different model from that line.

Skip to 45 mins for the final spin.






Post# 1089077 , Reply# 42   9/11/2020 at 23:21 (1,316 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
That groaning noise reminds me

of the maytag neptunes when they first came out.

Post# 1089101 , Reply# 43   9/12/2020 at 08:12 (1,315 days old) by Guidelines (Wisconsin )        

I'm planning to call for service. I'm not happy that a $1000 washer in 2020 sounds like this. Of course, I do have a concern they'll tell me it's normal -- in which case, I may be testing their customer service commitment, because I would've gone for the Electrolux, which also has reversible doors. I do love the dispenser and everything else about the unit.

Interestingly, I am finding the noise is evident when you simply spin the drum by hand. You can hear the groaning pretty clearly.

The UltraFresh Vent cycle, the washer's marquee feature, spins the drum off and on at a moderate clip for a few hours -- and then this groaning noise is louder due to the increased speed and gets really annoying.

Agree on the Maytag Neptune comparison -- we had an MAH7500 that came with the original motor/control board (I swapped it later with warranty parts) and it sounded very similar during start-stop, but I don't recall it getting so bad during spin. However, that was a long time ago!


Post# 1089129 , Reply# 44   9/12/2020 at 12:25 (1,315 days old) by littlegreeny (Milwaukee, WI)        

littlegreeny's profile picture
Electrolux washers are just as loud, if not louder than your GE because they are also belt-driven and have loud pump motors. If you want a true quiet washer, get a direct drive washer like a LG. LG has very quiet pumps too since they are DC vs. AC in the GE and Electrolux.

Post# 1089142 , Reply# 45   9/12/2020 at 13:58 (1,315 days old) by Guidelines (Wisconsin )        

I appreciate the feedback. We'll see what the tech says and try to keep an open mind. Everything else about the machine is spot on.

I have to say, if the sound truly is normal -- I'm finding less and less credibility to CR's ratings -- which rates LG, Electrolux, Whirlpool, and these GEs all "Noise: 4 out of 5, Very Good" I guess it's all relative!


Post# 1089149 , Reply# 46   9/12/2020 at 15:11 (1,315 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
Does the GE have a belt with ridges? The Maytag Neptune has IIRC, perhaps that is the reason for the specific noise.

Post# 1089189 , Reply# 47   9/12/2020 at 21:04 (1,315 days old) by mark_wpduet (Lexington KY)        

mark_wpduet's profile picture
that microban for the rubber seal and the detergent tray is fantastic! I can't believe the other manufacturers haven't done that. I LOVE the way the drum looks on this......I hate that it doesn't have recirculation though. I still say that either LG or Elux will be my next FL washer unless WP comes out with something new B4 it's time for me to buy a new one.

Post# 1089233 , Reply# 48   9/13/2020 at 09:00 (1,314 days old) by agiflow4 ()        

How long will that microban last though ? Mark if I may. There is nothing wrong with the current Whirlpool front load washers unless there is some recall but I know that would have been posted here.

Some people get lemons and that happens in all makes. Just how life is. My first front loader was the WFW6620 and I tell you if I would have known a few months ago what I know now I would have taken it with me.

It washed and rinsed very well. It got excellent for cleaning in Consumer reports if I recall correctly.


Hopefully the people who work for Whirlpool on this site see these posts and take peoples concerns seriously.

For all of Whirlpool's missteps I would hate, and I know many others would hate to see another US iconic name go under.


Post# 1089238 , Reply# 49   9/13/2020 at 09:14 (1,314 days old) by Pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        
i would consider a brand like lg if you have to change

pierreandreply4's profile picture
if you have to change i would maybe consider the lg brand the model in the pic is lg wm4500HBA

  View Full Size
Post# 1089253 , Reply# 50   9/13/2020 at 10:51 (1,314 days old) by SudsMaster (SF Bay Area, California)        

sudsmaster's profile picture

I've had a Neptune MAH7500 for about 20 years now, and never noticed undue motor spin noise. It also got a control board swap after a couple of years (the spider cracked under extended warranty). And the washer sits in an open alcove in the middle of the home's living area, so I think I'd notice. Or, maybe, motor noises don't bother me.

 


Post# 1089270 , Reply# 51   9/13/2020 at 14:08 (1,314 days old) by Guidelines (Wisconsin )        

Agree, with the updated motor/control the Neptunes are very quiet in operation. In my experience the first version was more of a crapshoot with respect to noise.

Post# 1089276 , Reply# 52   9/13/2020 at 14:20 (1,314 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
Yes, the 3000 had a very typical sound to it, especially when it started spinning. I have no experience with other Neptunes.

Post# 1089286 , Reply# 53   9/13/2020 at 14:30 (1,314 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
Maytag neptune vs GE freshvent

When I compare the sounds of the early neptunes and these GE's, they sound very similar, nearly the same especially during wash/rinse.

Post# 1089296 , Reply# 54   9/13/2020 at 16:14 (1,314 days old) by Jerrod_Six (Eastern Pennsylvania, USA)        
More water option on GE

This option allows more water to be used in the wash and rinse. I read the owners manuals and I only see the option on the 2 lower models. The TOL model appears not to have it.

Post# 1089305 , Reply# 55   9/13/2020 at 17:35 (1,314 days old) by mark_wpduet (Lexington KY)        

mark_wpduet's profile picture
I wonder what they were thinking leaving that off the TOL model? Is the TOL the only model with a heater or does MOL have one too? I'm sure BOL is heaterless

Post# 1089311 , Reply# 56   9/13/2020 at 17:46 (1,314 days old) by imperial70 (MA USA)        
It may be left off the

TOL models  because the heavy duty cycle uses extra water for that cycle on TOL models (at least my GE front loaders do that).  Just a guess.

 


Post# 1089315 , Reply# 57   9/13/2020 at 17:56 (1,314 days old) by Guidelines (Wisconsin )        

MOL (650) has a heater and the associated steam and sanitize cycles.

Regarding my original post, here is a video of the noise I hear during the UltraFresh venting cycle. As I understand it, a damper is opened and it spins the drum every so often to dry everything out. It works well, but runs for a few to several hours.


CLICK HERE TO GO TO Guidelines's LINK


Post# 1089324 , Reply# 58   9/13/2020 at 19:22 (1,314 days old) by jaums (Silver Spring, MD 20906 USA)        
The fresh vent

I understand consists of a fan, maybe something like the one in the link below but inside the cabinet, and drum rotation, 15 minutes on, 15 minutes off until a sensor or sensor find things have dried.

I suppose they tested, but it seems like all that drum rotation would be excessive, but the fan seems like a good, simple idea.


CLICK HERE TO GO TO jaums's LINK


Post# 1089327 , Reply# 59   9/13/2020 at 19:51 (1,314 days old) by Guidelines (Wisconsin )        

I actually inquired with GE about this feature. Here is their reply. Note the use of the word “quiet.” I’m convinced my machine is faulty.

The Ultra Fresh Vent System is identical across all Ultra Fresh models. While keeping the door closed and when the basket spins, it creates air flow that pulls fresh air into the washer through the vent in the door while the tub quietly spins in 15-minute increments on and off until the gasket and washer tub are dry (up to 8 hours). If you would like to read more about how this system works, I recommend you check out this article: products.geappliances.com/applia...


Post# 1089436 , Reply# 60   9/14/2020 at 16:57 (1,313 days old) by mark_wpduet (Lexington KY)        
I'm so used

mark_wpduet's profile picture
to leaving the door cracked on my duet and the dispenser pulled out to dry that I don't think I could leave it closed, even if it has fresh vent. LOL

I've never had the mold problems by doing this.

I can see it being great for people who can't leave the door cracked because of location, etc.

But honestly, I just don't think I could ever buy anything GE nowadays. I haven't had a GE appliance in so long I can't even remember. But I do like the looks of it.

Does microban wear off or is it there forever?


Post# 1089446 , Reply# 61   9/14/2020 at 18:41 (1,313 days old) by Guidelines (Wisconsin )        

According to GE, the Microban will last the "life of the machine." That assertion is consistent with Microban's own claims about how their product works.

CLICK HERE TO GO TO Guidelines's LINK


Post# 1089453 , Reply# 62   9/14/2020 at 19:40 (1,313 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Life of the machine ... so maybe 5 years.


Post# 1089542 , Reply# 63   9/15/2020 at 15:13 (1,312 days old) by Logixx (Germany)        

logixx's profile picture
The dispenser drawer and its housing on my washer are also Microban treated. Can't tell if it works, as I never left built-up happen. It did have a distinct sweet smell when new but that has long worn off.

Post# 1089618 , Reply# 64   9/16/2020 at 10:41 (1,311 days old) by jaums (Silver Spring, MD 20906 USA)        
Noise comparison with LG

Home Depot opened a new "Design Center" near me. They have the GE GFW650 Fresh Vent washer and the LG WM3900.

They were both plugged in so I ran them on spin only to compare the sound.

The GE definitely has an additional sound that the LG doesn't have. It's a mild sort of grating or gear sound that varies with the speed of the drum. It's a sound I could imagine coming from a belt with teeth.

I didn't hear the drain pump on either--both were empty and dry to start with.

Also, the LG was steadier. I couldn't see any wobble of the drum as it span. Just touching my hand on the cabinet I didn't feel any vibration. It seemed completely solid, easily spinning at its highest speed as if it was a natural thing for it to do.

The GE did have a slight drum wobble as it spun and a very mild vibration of the cabinet could be felt. My sense was it was putting effort into speeding up as the fast spinning was not as natural a thing for it to be doing as the LG.

It seems evident that GE put effort into the design of this new line of front loaders & came up with some unique stuff, like the venting and microban, but it's a shame they didn't go as far as to use direct drive motors.


Post# 1089633 , Reply# 65   9/16/2020 at 13:30 (1,311 days old) by Logixx (Germany)        
Direct Drive motors

logixx's profile picture
I don't see the direct correlation between belt-driven washers and noise. Both Bosch and Miele have washers that are as quiet or quieter than LGs (24", European market) and both of these brands only have belt-driven washers.

Post# 1090329 , Reply# 66   9/23/2020 at 00:55 (1,305 days old) by johnb300m (Chicago)        

johnb300m's profile picture
I’ll chime in here.
I have an Electrolux set and the motor sounds nothing like that GE in spin mode.
The Elux belt motor is almost silent until you get to about medium speed. Then it starts to whine like most front loaders. But it is very quiet, I’d say 2nd to the LGs.
The pumps are also more on the quiet side. None of that grating chattering of most brands.


Post# 1090335 , Reply# 67   9/23/2020 at 07:12 (1,304 days old) by Guidelines (Wisconsin )        
Update from service call

GE Tech was out Monday and didn’t hesitate to agree that something is wrong. He hooked up to the machine, ran diagnostics, etc. - like everything else, parts are on back order until who knows when. I’m currently in conversation with customer service on next steps. I’ll post updates in time, for those who care.

More than anything, I’m profoundly disappointed in my local “sales and service” dealer. They want nothing to do with it and declared to my face, “we’re just the middleman.” I often go out of my way to patronize such business - I’ve bought several appliances there and have recommended them often, but am left wondering why.


Post# 1090340 , Reply# 68   9/23/2020 at 09:28 (1,304 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        
Well depends

As someone who works for a larger retailer in Germany (and guessing and somewhat knowing that the US is the same for the most) in customer service:

Yes, if it is about a defect on a device outside any return policy of the seller, the manufacturer is responsible and the retailer is out of the whole thing.




Any retailer has - usually - a contract with the manufacturer of the things they sell that any warranty responsibilities is handed back to the manufacturer.

Otherwise, any retailer would have to have their own service backbone including technicians trained on EVERYTHING they sell as well as all the infracstructure.

Every retailer except for the largest would not be abled to offer any reasonable value to consumers anymore.






Now if you walk into our store and ask me to accept a return on a device beyond our return policy but within the manufacturers warranty, I COULD technicly do that.

And I would love too.
Believe me, the less time I spent with a customer while getting an equal solution for you the happier you are and that would mean take back cash refund everytime.



BUT unless the manufacturer (or for that matter carrier of a warranty extension) has an agreement on that with us, WE would carry the cost.





For you that means unless GE gives the go ahead for a return, the seller will not accept any return and will always refer you to GE.

If GE decides to fix the appliance, the seller can't do much.

If the seller would accept the return, he would have a defect machine sitting around he can't really sell and GE could refuse to fix it under warranty.




Now, being customer friendly is another thing.

We take back even if that means a loss SOMETIMES.
That is totaly up to the specific situation.

For example, we took back a 6 month old Gorenje washer as the couple who put it in a flat they rent out tried to get repair appointments for weeks, could proof that, and no appointment was held.



If for example Dyson sends us a NIB replacement vacuum we offer the customer to take that back as we can just sell that again.






Just so you understand what the seller is trying to say.


Post# 1090343 , Reply# 69   9/23/2020 at 09:44 (1,304 days old) by Pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        
guideline

pierreandreply4's profile picture
if you have to replace your washer depending on the age of your machine maybe you should apply what they call the legal warranty this means the the place where you purchuse your washer must replace your washer with the same model or similar model in other word exchange your washer and take back the defective machine

Post# 1090388 , Reply# 70   9/23/2020 at 13:40 (1,304 days old) by Guidelines (Wisconsin )        
How long has it been...

I had this machine less than 24 hours, before calling in concerned about the noise. This Friday will be just two weeks since delivery.


Forum Index:       Other Forums:                      



Comes to the Rescue!

The Discuss-o-Mat has stopped, buzzer is sounding!!!
If you would like to reply to this thread please log-in...

Discuss-O-MAT Log-In



New Members
Click Here To Sign Up.



                     


automaticwasher.org home
Discuss-o-Mat Forums
Vintage Brochures, Service and Owners Manuals
Fun Vintage Washer Ephemera
See It Wash!
Video Downloads
Audio Downloads
Picture of the Day
Patent of the Day
Photos of our Collections
The Old Aberdeen Farm
Vintage Service Manuals
Vintage washer/dryer/dishwasher to sell?
Technical/service questions?
Looking for Parts?
Website related questions?
Digital Millennium Copyright Act Policy
Our Privacy Policy