Can you give more detail of EXACTLY what your machine is doing wrong? Where in the cycle is it failing? Is it showing any error codes? Any flashing lights?
It might just be a blockage in the pump, for example.
Also details of the model.
Elba is a second brand of Fisher and Paykel, I thought they were NZ only, I didn't know they were in Singapore.
If you post a photo we might recognize its Fisher & Paykel or Haier equivalent.
The more info you provide, the better chance we can give helpful advice.
(TX, U.S. of A.) 
Comes to the Rescue!
