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Thread Number: 86054
/ Tag: Modern Automatic Washers
15 year old Kenmore Washer Banging sound During Spin Cycle |
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Post# 1106196 , Reply# 1 1/29/2021 at 17:40 (1,181 days old) by DADoES  (TX, U.S. of A.) |
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 OMG, what kind of repair people are you dealing with? The rear panel does not come off for service. The outer cabinet (front/sides, one piece) comes off from the front. Any competent servicer would know that, given the model number of the machine or a reasonable description of it. This wasn't just a situation of an unbalanced load? These machines don't have an unbalanced cut-off switch or a way to self-correct, if you're not aware. The user must manually shut it off (open the lid or push in the timer knob), rearrange the load, close the lid or pull the timer knob to resume. It continues to exhibit a problem on successive loads? This post was last edited 01/29/2021 at 19:27 | ||
| Post# 1106198 , Reply# 2 1/29/2021 at 18:06 (1,181 days old) by Repairguy (Danbury, Texas) | ||
If you could take some pictures they might be of some help. I agree with Glenn on the competency of the service people. If the wash basket is leaning forward or forward towards the right it is very possible that the spring(wpw10250667) has broken or rusted in two. The spring attaches to the base of the machine and sometimes this hole rusts through and releases the spring. This is usually a simple and very cost effective repair .
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| Post# 1106201 , Reply# 3 1/29/2021 at 19:00 (1,181 days old) by Ct (georgia) | ||
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I've added some pictures below. I showed some picts of the back to maybe sort out what, if anything, the first repair guy was talking about. I haven't tried successive loads, but will tomorrow....I have a feeling it'll still be a problem... | ||
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Post# 1106203 , Reply# 4 1/29/2021 at 19:24 (1,181 days old) by DADoES (TX, U.S. of A.) |
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The machine is disassembled for service by 1) Taking off the front trim pieces at the ends of the control panel. 2) Removing two screws at the base corners of the console. 3) Pulling the console slightly forward and flipping it upwards and back (it's hinged at the rear corners and will hang there, assuming the hinges aren't broken). 4) Unplugging the lid switch wires under the console where it plugs into a socket (may be in a different location than indicated in Pic 3). 5) Removing two spring clips that anchor the outer cabinet to the rear panel. 6) Open the lid, grasp the top at the front of the loading port and tip the whole thing forward and off the machine base. The rear panel is removable AFTER the outer cabinet is taken off (although that isn't necessary). It CANNOT be removed otherwise without causing varying degrees of destruction. | ||
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Post# 1106214 , Reply# 6 1/29/2021 at 22:37 (1,181 days old) by DADoES (TX, U.S. of A.) |
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The canister is the motor capacitor. The residue visible through the opaque outer tub is indeed mold and other smutz. The exterior of the inner basket is also coated with it, and the underside of the agitator. It's caused by one or more factors of too much cold washing, insufficient detergent to keep laundry soils suspended in the wash water for flushing away, and too much liquid fabric softener (without proper warm & hot washes). The only way to properly clean it is via removing the agitator and inner basket for access. People rant and fuss that "I'll never own a frontloader because of the mold" (in the door gasket and elsewhere) ... but as you can see, toploaders are also quite susceptible to it in areas not visible without disassembly. Your machine otherwise appears to be in quite good condition. Pic 4 above appears to be the spring referenced in Reply 2, seems to be OK. It counterbalances the weight of the motor (at front), and mounts (toward the left of center) into the rear tub bracket and to the lower rail of the base pedestal. See pic. There are three other springs that stabilize the tub assembly to the base pedestal. Also a "skate plate" that sits between the top of the base pedestal and the bottom of the tub and allows it to shift and oscillate (within controlled range of the springs) during spin. The plate can shift out of proper position if the machine is handled roughly during transport. Run some more loads to check if the problem continues.
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Post# 1106215 , Reply# 7 1/29/2021 at 22:39 (1,181 days old) by DADoES (TX, U.S. of A.) |
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Post# 1106246 , Reply# 9 1/30/2021 at 11:32 (1,181 days old) by wayupnorth (On a lake between Bangor and Bar Harbor, Maine) |
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This post has been removed by the member who posted it. | ||
| Post# 1106282 , Reply# 10 1/30/2021 at 17:14 (1,180 days old) by Ct (georgia) | ||
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I made a video of the machine and what it's doing when empty during the spin cycle. Hopefully the link to the youtube video works. | ||
| Post# 1106284 , Reply# 11 1/30/2021 at 17:42 (1,180 days old) by Repairguy (Danbury, Texas) | ||
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Post# 1106285 , Reply# 12 1/30/2021 at 17:46 (1,180 days old) by DADoES (TX, U.S. of A.) |
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The bit of oscillation is normal, there's no such thing as a spin basket that's perfectly formed-round-balanced. The knocking noise seems to be something bouncing against the tub, although it sounds metallic. Anything else evident than the aformentioned capacitor housing? Wiring harness? Water level pressure tube? | ||
| Post# 1106288 , Reply# 13 1/30/2021 at 18:08 (1,180 days old) by Repairguy (Danbury, Texas) | ||
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Post# 1106716 , Reply# 16 2/4/2021 at 09:39 (1,176 days old) by CleanteamofNY ((Monroe, New York) |
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Post# 1106724 , Reply# 17 2/4/2021 at 10:13 (1,176 days old) by DADoES (TX, U.S. of A.) |
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That tab is a piece that fits between the base pedestal and the rear panel to help support the rear panel when the cabinet is removed. It can be rotated for the tab to clear the slot to allow the rear panel to be leaned back enough for clearance of the fill flume to remove the basket. Not unusual the tab is broken, to no ill effect during operation ... just makes the rear panel less stable when the cabinet is off being that it's then supported only by the two screws at the base.
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Post# 1107467 , Reply# 19 2/10/2021 at 13:27 (1,170 days old) by DADoES (TX, U.S. of A.) |
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Post# 1107518 , Reply# 21 2/10/2021 at 18:39 (1,169 days old) by GELaundry4ever (Nacogdoches, TX, USA) |
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I swear... Don't believe these people! They're lying! | ||
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