Thread Number: 86789  /  Tag: Modern Automatic Washers
Speed Queen, no fill, error code
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Post# 1113618   4/3/2021 at 13:25 (1,089 days old) by JustJunque (Western MA)        

justjunque's profile picture
Hey folks.
The in-laws are having an issue with their top-load Speed Queen.
I'll attach pictures. But basically, it's showing the pictured error code, and won't fill.
I'm sure they'll leave it to a professional tech, unless it's something crazy simple that even a caveman could do. (Throwback Geico reference)
They gave it the old "unplug it and plug it back in." That didn't help.
Any ideas?

Thanks,
Barry


  Photos...       <              >      Photo 1 of 3         View Full Size



Post# 1113621 , Reply# 1   4/3/2021 at 14:03 (1,089 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Quick search says Er Co = communications error between the control board in the console and the output/motor board in the base.  Can be caused by corrosion or burn on the wiring harness connectors, broken wire, or a board problem.


Post# 1113624 , Reply# 2   4/3/2021 at 15:26 (1,089 days old) by JustJunque (Western MA)        

justjunque's profile picture
Thanks, Glenn.
I found something stating basically the same thing on a SQ tech site of some sort.
Another site suggested unplugging for five minutes and plugging back in. I believe they already tried that.
Sounds like a job for someone who knows what they're doing. I'll give it a good leaving alone.

Barry


Post# 1113626 , Reply# 3   4/3/2021 at 15:48 (1,089 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture
Let’s get those first two photos oriented correctly.

  Photos...       <              >      Photo 1 of 3         View Full Size
Post# 1113631 , Reply# 4   4/3/2021 at 17:41 (1,089 days old) by JustJunque (Western MA)        

justjunque's profile picture
Thanks, Eugene.
That's the first time I've had a picture post wonky. Since they were still readable, I wasn't overly concerned. But they definitely look better oriented correctly! 👍

Barry


Post# 1113644 , Reply# 5   4/3/2021 at 20:06 (1,089 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
Excuse me?

What is the model number of this washer? I'd like to know.

Post# 1113650 , Reply# 6   4/3/2021 at 21:01 (1,089 days old) by JustJunque (Western MA)        

justjunque's profile picture
Hi Jerome.
The model and serial numbers are actually in the third picture.

Barry


Post# 1113658 , Reply# 7   4/3/2021 at 22:26 (1,089 days old) by qsd-dan (West)        
The model and serial numbers are actually in the third pictu

qsd-dan's profile picture
GELaundryforever is blind.

The model # is AWNE92SP113TW01


Post# 1113661 , Reply# 8   4/4/2021 at 00:10 (1,089 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
I assume

it's the model that came out before the perfect wash series. Correct?

Post# 1113671 , Reply# 9   4/4/2021 at 08:35 (1,088 days old) by JustJunque (Western MA)        
Jerome,

justjunque's profile picture
I'm sorry. I didn't know you couldn't see the pictures.
Yes. You're right. This Speed Queen is from before they changed them to the design that a lot of people hated.

Barry




This post was last edited 04/04/2021 at 09:00
Post# 1113708 , Reply# 10   4/4/2021 at 13:44 (1,088 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
No worries...

That's ok. I like to have clear descriptions broken down. I believe speed queen has improved on their perfect wash system.

Post# 1113790 , Reply# 11   4/5/2021 at 11:51 (1,087 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture

The first thing I noticed about photo #1 in the original post was the “Quick Wash” cycle. I thought, “This must not be a 9-series, because I don’t have a Quick Wash cycle. Then I saw photo #3 and realized it was indeed a 9-series.

 

So, I sauntered over to my 2017 SQ and looked at the console. Lo-and-behold, there it was: Quick Wash.

 

How it’s possible I’ve never noticed that cycle before is beyond me. I played with the console a bit and found that the Quick Wash is only two minutes shorter than the Heavy Duty cycle on its lightest soil setting. Not much of a difference. They obviously didn’t shorten the final spin or the rinse agitation time, so not quite sure why it warrants a “Quick” designation.  Regardless, I’m definitely going to give it a try on a medium-sized load of colors later today, just to say I’ve used the cycle.

 

 




This post was last edited 04/05/2021 at 12:46
Post# 1113807 , Reply# 12   4/5/2021 at 15:07 (1,087 days old) by petek (Ontari ari ari O )        

petek's profile picture
Eugene.. I just noticed my LG 3700 has a "cold wash" button on it last week and that was only because I looking in the manual for something else. And then when seeing it in the manual I'm thinking why is there a cold wash button when the water temperature selection already has "tap cold, cold, warm, hot, extra hot". I read it and as I'm writing this I've already forgotten why it has it.

Post# 1113809 , Reply# 13   4/5/2021 at 15:32 (1,087 days old) by panasonicvac (Northern Utah)        

panasonicvac's profile picture
How old is this washer? I wonder if it's still under warranty or not.

Post# 1113847 , Reply# 14   4/5/2021 at 22:53 (1,087 days old) by JustJunque (Western MA)        

justjunque's profile picture
Couldn't swear to it, but it may have been purchased in August of 2015.

Barry


Post# 1113849 , Reply# 15   4/5/2021 at 23:27 (1,087 days old) by Repairguy (Danbury, Texas)        

repairguy's profile picture
Looks like it would have been manufactured the 7th week of 2015 and I believe this model had a 5 year warranty.

Post# 1113850 , Reply# 16   4/5/2021 at 23:38 (1,087 days old) by JustJunque (Western MA)        
Eugene,

justjunque's profile picture
That made me chuckle.
At least it gave you an excuse to saunter! Lol.

Barry


Post# 1113874 , Reply# 17   4/6/2021 at 07:46 (1,086 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Newer SQ TL Washer

combo52's profile picture

The serial # 1507....... means it was built in July of 2015.

 

These would have had a 5 year P&L warranty from purchase date.

 

John L.


Post# 1113887 , Reply# 18   4/6/2021 at 08:39 (1,086 days old) by Repairguy (Danbury, Texas)        
Oops!

repairguy's profile picture
I mixed up the whirlpool and speed queen serial numbers. Thanks for the correction John.

Post# 1113889 , Reply# 19   4/6/2021 at 09:22 (1,086 days old) by PinkPower4 (USA)        
Cost of repair?

I am curious to see what it will cost to repair this.

Post# 1114126 , Reply# 20   4/9/2021 at 11:50 (1,083 days old) by JustJunque (Western MA)        

justjunque's profile picture
Hey all. Thanks for the responses.
You're all correct about the year of manufacture, and that the five-year warranty therefore expired last year.
Service tech came out yesterday, and diagnosed the problem as a bad motherboard. He also stated that that doesn't happen often, and he's only seen one other machine have that issue.
Part is on order. I'll let you know what it ends up costing.

Barry


Post# 1114663 , Reply# 21   4/14/2021 at 21:29 (1,078 days old) by JustJunque (Western MA)        

justjunque's profile picture
Okay folks,

The washer was repaired today, and is back up and running.
Parts and labor total came to $491 and change.
In case anyone is interested, I'm including a picture of the label from the box the part came in.

Barry


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