Thread Number: 88726  /  Tag: Vintage Automatic Washers
Washing machine advice - I'm looking for a reliable washer
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Post# 1132590   11/3/2021 at 11:41 (902 days old) by omnivac7000 (Earth)        

Good day everyone!

I'm fed up with modern washers. Everything today seems like garbage. They break down and they don't wash very well.
I currently have a Speed Queen and the balancers are plastic and they get shredded and wind up in the wash. It is only 3 years old; they said it would last 20.

So, I'm looking for a washer that can handle lots of towels, cleans well and is reliable. I assume there's an old popular model out there with parts that are obtainable. I just don't know what to look for or where to find it.
Is this possible?
What model(s) do you suggest I look for?
The model can be from 1950s up to whenever they still made reliable washers!
Thank you,







Post# 1132596 , Reply# 1   11/3/2021 at 12:45 (901 days old) by panthera (Rocky Mountains)        
Hi!

panthera's profile picture
Any Whirlpool DD (the ones with the rubber puck between the motor and the transmission), any Maytag before the 'Performa' junk.
Any GE Filter-Flo after 1959 (pump re-design).
Any Speed Queen before 2018 (sadly, the 2018/2019 Speed Queens were the only time they abandoned quality for trash. I have been assured their current offerings are back to the old standards, don't believe a word of it. Our 1969 Speed Queen works perfectly.)

Lorain Furniture has many youtube videos on excellent machines from the era your are considering. I have bought parts from him and was totally satisfied. His member name, here, is LorainFurniture.


Post# 1132600 , Reply# 2   11/3/2021 at 14:03 (901 days old) by Maytag85 (Sean A806)        

maytag85's profile picture
A Whirlpool/Kenmore Direct Drive or a Maytag washer built from 1966 to 2006 will be your best bet since either can go for many years with little to no trouble other then motor coupler and agitator dogs on the Whirlpool direct drive washer.

The only downside is Whirlpool discontinued parts for the neutral drain pack in the direct drive washers since they’re evil, and might even discontinue motor couplers as well to force people into buying another machine since again they are evil, but I don’t think Whirlpool will discontinue the agitator dogs since many of their entry level belt drive washers (not to get confused with the belt drives made before 1986) use the same agitators as the direct drives did.

If you really want a reliable washer, a wringer is your best bet since there aren’t any timers to wear out or spin bearings to wear out but will require time and patience since there is manual labor involved since you have to manually wring the water out and will have to move the clothes to a rinse bucket and wring them out again if you are going to use a clothes line or dryer.


Post# 1132602 , Reply# 3   11/3/2021 at 14:47 (901 days old) by panthera (Rocky Mountains)        
One should always get

panthera's profile picture
Either donor machines and strip them for parts and order new parts which get used up or wear out when one finds a vintage washer.
The two neutral drain packs are soon going to be a bit harder to find - on the other hand, I have never had one fail. Those hockey pucks, well, buy the commercial kit and the commercial clutch and be done with it.
Whirlpool designed these washers too well, so they had to build in parts to fail every eight years or so.


Post# 1132606 , Reply# 4   11/3/2021 at 17:07 (901 days old) by omnivac7000 (Earth)        

Wow!
Thank you very much!
This is more than I expected.
I'll try to find some used washers near me and I'll run the models by you, if you don't mind.
I also was toying with the idea of getting a wringer but I would prefer to just throw clothes in the dryer and be done with it!
Thanks again,
P.S. I'll most likely create a duplicate question only for dishwashers but the forum wanted to keep everything separate. I'm actually more disappointed with my maytag dishwasher! it's way worse than the 15 year old kitchenaide that came with the house! lulz


Post# 1132609 , Reply# 5   11/3/2021 at 18:08 (901 days old) by goatfarmer (South Bend, home of Champions)        

goatfarmer's profile picture

If that SQ is truly 3 years old, I might raise hades with the manufacturer.


Post# 1132610 , Reply# 6   11/3/2021 at 18:08 (901 days old) by Yogitunes (New Jersey)        

yogitunes's profile picture
well there is this option, and it is only as reliable and dependable as you are!...

Eco friendly, low water usage, non dubbed down temps....










  View Full Size
Post# 1132611 , Reply# 7   11/3/2021 at 18:14 (901 days old) by Yogitunes (New Jersey)        

yogitunes's profile picture
I am curious though of this Speed Queen you have....

and would like to see pics of this balancer that is shredding apart.....never heard of such a thing...

willing to bet Alliance would want that machine back to investigate as to what happened....

the only time I have ever seen a balance ring get damaged is from a FL spider breaking and causing the front part of the tub to rub against the shroud...


Post# 1132614 , Reply# 8   11/3/2021 at 18:29 (901 days old) by Keith (Connecticut )        
That speed Queen is still under warranty.

If it’s only 3 years old it’s under warranty. Never heard of the balance ring on a speed Queen failing either. Post a pic, be interesting to see!

Post# 1132621 , Reply# 9   11/3/2021 at 19:06 (901 days old) by omnivac7000 (Earth)        

The SQ is still under warranty; 7 years left on a 10 year.
I'm not sure what the issue is. the repairman won't be here until Friday.
I'll watch him take it apart and go over my options. I'm not going to be happy if the part is just going to break again in 3 years...
I found a lot of shredded plastic in the drum and stuck between the top of the drum and the outer ring. So something disintegrated in there.
I did a GIS for shredded plastic in SQ and the best match I could find was that the SQ was getting out of balance and grinding against the bellows?. I never heard it make any noise. Every time I checked on it, you could barely hear any noise from it.
I didn't think I was overloading the wash but again, I really don't know what the issue is yet.
I'll reply after Friday when I get more information.

pic#1 some of the shredded white plastic pieces. there were larger pieces that I threw away.
pic#2 I don't know if you can see it, but there's plenty of finer plastic debris still stuck to the top of the rim on the right. so something in between there is getting destroyed.


  Photos...       <              >      Photo 1 of 2         View Full Size
Post# 1132628 , Reply# 10   11/3/2021 at 19:49 (901 days old) by omnivac7000 (Earth)        

I checked the parts list and nothing was jumping out at me.
I assume the balancing ring is getting damaged somehow but again, I don't really know yet...


CLICK HERE TO GO TO omnivac7000's LINK


Post# 1132629 , Reply# 11   11/3/2021 at 19:54 (901 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
There is a service bulletin (FB19-1 dated Jan 2019) for SQ toploaders specifically circa 2018 (no model numbers stated) with stainless steel baskets regards to the basket balance ring contacting the tub cover during spin, indicated by damage/wear to both the surface of the balance ring and the tub cover*.

Fix is to replace the balance ring (P/N 39837), tub cover (P/N depends on the specific model), and wash tub (P/N 719P3, which presumably is the SS basket, not the outer tub).

*If only the tub cover is damaged then the problem is presumed due to user error such as gross overloading resulting in clothing items contacting the tub cover.


Post# 1132679 , Reply# 12   11/4/2021 at 13:58 (900 days old) by omnivac7000 (Earth)        

I sort of have an update.
The repairman won't be here until Tuesday because the parts won't be in this week.
They are going to replace the balance ring at the top even though they haven't looked at my washer yet.
And they said they have seen this problem before and are pretty sure how to fix it.
I'm more concerned about it happening again...
The wife and I are pretty sure we do NOT overload the drum; the clothes are always well below the rim.
I'll ask them next week and the hunt for a new dishwasher continues...
Stay tuned...


Post# 1132690 , Reply# 13   11/4/2021 at 15:05 (900 days old) by keith (Connecticut )        
Follow the repair per the bulletin

The tech needs to follow the tech bulletin speed queen put out about the issue otherwise it will happen again.

Bulletin:(FB19-1 dated Jan 2019)

Updated parts (including parts numbers of revised parts) required are listed in post 11 by DADoEs.

This will prevent repeat failure. Speed Queen quality control has identified a problem and has updated parts to fix it, all parts affected by the update in the bulletin must be replaced to prevent repeat failure. Your tech seems to just be guessing, which is bad.

Speed Queen puts out bulletins for repairs to prevent repeat failures when revised parts or procedures are available, techs who don't follow bulletins cause repeat failures that get blamed on the company as a 'crap product'.

We had a bulletin on our Speed Queen, they had a revised torque for the drum pulley nut. at 7 loads of laundry 3X a week, Pulley began making noise after 7 months and I found the bulletin. First tech knew about the bulletin, performed it but didn't torque it to the revised spec, same problem happened again in less than 3 months. I tightened it myself to the revised torque and its still perfect to this day,!


Have him follow the bulletin as Speed Queen engineers wrote it and it wont happen again.

Keith



Post# 1132709 , Reply# 14   11/4/2021 at 18:19 (900 days old) by omnivac7000 (Earth)        

Agreed!
Do you know where I can download those bulletins? I saw one for the balance ring and FB19-13 which says there's a balance switch issue.
I can only see the titles not the details...
At the very least, I'll try to get the repairman to give me the bulletins.
Hopefully, he'll read them.
Thanks!
I greatly appreciate all of the support here!


Post# 1132738 , Reply# 15   11/5/2021 at 07:21 (900 days old) by keith (Connecticut )        
Balance Ring Bulletin

www.pwslaundry.com/files/...


Print this and give it to your tech.


Post# 1132746 , Reply# 16   11/5/2021 at 10:25 (900 days old) by omnivac7000 (Earth)        

Thank very much!!

Post# 1132933 , Reply# 17   11/7/2021 at 20:03 (897 days old) by omnivac7000 (Earth)        

I'm having zero luck finding any vintage washers near me.
The only GE washing machine I've found near me is this model for $25
WDRR2500K3WW
I can't seem to locate the year it was made or any specifications.
I assume this one is garbage but I thought I would ask.
Is there a list of vintage GE models to make my search easier?
Thanks,


Post# 1132937 , Reply# 18   11/7/2021 at 20:32 (897 days old) by appnut (TX)        

appnut's profile picture
That GE you mention above is part of the very first generation of new design GE following the filter flo design and were total crap. Run away.

Post# 1133047 , Reply# 19   11/9/2021 at 08:54 (896 days old) by omnivac7000 (Earth)        

Good morning everyone!
The saga continues, unfortunately...
Well, the repairman arrived and he knew about field bulletin 1. I mentioned FB-13 too and he said he'll check but there should have been an error code for that.
The bad news is that the manufacturer shipped the wrong part. They shipped the outer tub instead of the inner tub. The other 2 parts they got right.
The box was labelled correctly but the part inside was not.
I need to wait at least another week for the part to arrive.
So, this issue itself is that the tub and balance are rising UP during the cycle and grinding against the top cover causing all the plastic fragments.
The repairman assured me that the new parts have tighter tolerances and this issue won't happen again.
I assumed that the tub wasn't balanced and banging against the outer tub but that wasn't the case.
So, one mystery solved!
He said I can use the washer; if the plastic fragments come back, I'll just take a little off the top of the balance ring with my Dremel and see if that fixes it.
Until next week!


Post# 1133049 , Reply# 20   11/9/2021 at 09:13 (896 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
... I'll just take a little off the top of the balance ring with my Dremel and see if that fixes it.
Be careful with that so as to not puncture into the ring.  They're partially-filled with water for a gyroscopic effect and won't function for balancing if empty of said fluid.


Post# 1133052 , Reply# 21   11/9/2021 at 09:16 (896 days old) by panthera (Rocky Mountains)        
Yes, because we have power tools handy

panthera's profile picture

For all of our vintage appliances, every time we use them....
Not.
(Insert boring list showing that, basically, we run our 1930s-1984 daily-driver appliances roughly ten years between fixes.)

Just grab the Dremel and grind 'er down 'till she fits.

I think you should try to get your money back for that lemon. Even Consumer Reports gave them the sole 'poor' rating in the organization's testing history for a top-loader that year.  2018 was, apparently, the end of what was once a great name in washers.

 

If this were Dirty Laundry, I'd add a few well-chosen words. 


Post# 1133098 , Reply# 22   11/9/2021 at 14:34 (895 days old) by omnivac7000 (Earth)        
I found 3 models for sale

Interesting news!
I found 3 models for sale about 1.5 hour drive away (best I can do so far)
They wouldn't give me the serial numbers but they did have the model numbers.
Are these models any good?
WTW5500SQ0 $300
LSV7233BW0 $250
MTW5600TQ1 $300

Thanks!


Post# 1133103 , Reply# 23   11/9/2021 at 15:47 (895 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
All are direct-drive.  Essentially equivalent in operation, some minor differences in features & settings.

Whirlpool WTW5500SQ0 = 2006 model-year

Whirlpool LSV7233BW0 = 1994 model-year

Maytag MTW5600TQ1 = 2007 model-year

Effective age may be slightly different than the model-year depending on manufacture date (coded in the serial number) and/or original purchase date (likely no way to know that).


Post# 1133105 , Reply# 24   11/9/2021 at 15:51 (895 days old) by omnivac7000 (Earth)        

Thank you very much!
Which one do you recommend?
I was thinking the 1994 model but I'm a novice...


Post# 1133111 , Reply# 25   11/9/2021 at 16:29 (895 days old) by panthera (Rocky Mountains)        
Any of them will be better than the mess you now have

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I'd go for the easiest one to get. Much as Whirlpool pretends Maytags are their 'premium' line, the truth is, from the lowest Crossley to the highest-end KA or Maytag, they're all the same inside where it really matters.

Do plan on somday replacing the drive 'puck' with the commercial one you should buy now (watch the Youtube videos, you can do it as a novice in 30 minutes, tops) and buy the commercial clutch pack.

I'm infamous around here for my lack of warmth toward Whirlpool. These machines, however, are good choices and will serve you far better than a 2018 SQ. Far longer between fixes, too!

 

 


Post# 1133292 , Reply# 26   11/11/2021 at 21:44 (893 days old) by omnivac7000 (Earth)        

Good news!
I bought the 1994 Whirlpool direct drive washer!
I'm going to clean it up a bit and then test it out.
I assume the "puck" you mentioned is the clutch?
I'm sorry, I'm not sure what that is exactly...


Post# 1133294 , Reply# 27   11/11/2021 at 22:10 (893 days old) by panthera (Rocky Mountains)        
Not a clutch.

panthera's profile picture
The Whirlpool experts will be along shortly to explain it in detail, but, basically, Whirlpool came up with a rather clever idea about 40 years ago or so. Hang the motor horizontally under the basket. Put the pump as directly driven on one end and drive the transmission through a slightly flexible 'puck' or, more properly 'motor coupler'.

It is designed to fail every few years which is why they made a commercial version which lasts forever in domestic use.
Same with the clutch plate - easily replaced with the commercial unit which lasts forever.
Here's a short video on them.



You'll like this machine It will clean for decades more!




Post# 1133295 , Reply# 28   11/11/2021 at 22:53 (893 days old) by qsd-dan (West)        

qsd-dan's profile picture

The heavy duty coupler is part# 285852A


Post# 1133306 , Reply# 29   11/12/2021 at 07:35 (893 days old) by keith (Connecticut )        
Verify proper Neutral Drain

Just to throw out an alternative viewpoint from someone who lived through what you're going through (but in the 90's...and with a DD washer) I'm jaded on these damn DD washers everyone praises....I just want you to go into this with your eyes open to what can and does go wrong on these.

Every Direct Drive washer I've ever owned blew out the neutral drain assembly in under 5 years, I believe the OEM is no longer supporting parts for this washer, and aftermarket parts are available with mixed quality reviews, as is the timer assembly which I've also had fail on my DD washers.

You can tell if the neutral drain assembly is bad by watching the machine drain, it should drain with the tub still. If it slips into spin mode before the motor comes to a stop following a drain event, the neutral drain assembly is bad, and the transmission needs to be either pulled to replace the neutral drain kit, or a new (rebuilt at this point, new transmissions are likely NLA) transmission installed. Running the machine with a failed neutral drain kit will wear things out quickly (I gave up on my last DD after the second neutral drain kit failed 2 years after the first one failed) and I ran it like that cause I was so disgusted (I've owned 4 DD washers and every.single.one. had neutral drain issues so I gave up on paying to have it fixed). It killed the coupler first, then the spin clutch went. Most people I knew junked the washer after the first NDrain kit went, or ran it like I did till then thing blew itself apart. It was a big repair to pay for in a washer that was just out of warranty and people lost faith in the machine. Unlike your Speed Queen these things only had a 1 year (*maybe* 2) warranty when new.

Between timers, agitator dogs, and neutral drain issues I really have had terrible luck with my DD washers over the years. They work very well when they work. But they are not a miracle machine (nothing is). Just my experience. Seems people only remember the good points (they wash well) and gloss over the issues (already over 25 years old, parts not available, no tech will want to touch one, they were loud as hell, they were not even solidly reliable after a few years of regular use (at least with me)). I would have SQ fix your still under warranty washer, that is still supported with factory parts, has updated pars available to remedy the issue once and for all, and run that for 20 years or more.

Best of luck, I really mean that, I understand your frustration with your current washer because i've had the same exact frustration with the DD washers I've owned (a 1987 KM, a 1994 WP, a 2001 WP, 2005 WP) and they weren't in warranty (I had to pay for the experience). I kept buying DD machines because at the time they were cheaper than most alternative top loaders(between 5-600 bux adjusted for inflation) and when they worked they were decent at washing, also blindly thinking after 20 something years of production by that point they would have worked the problems out... hopefully your experience with longevity is better than ones I've had or my friends had back in the day. Again, my experience was not a great one, so I could never recommend one to someone, especially not nowadays unless you are an appliance tech, and have a stockpile of parts for future use.

all the best,
Keith


Post# 1133313 , Reply# 30   11/12/2021 at 09:12 (893 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Neutral drain kit is P/N 388253 or now 388253A.  I checked my favorite online source, 388253A is available.  Also available and says "genuine Whirlpool" at four other popular sources.

Direct-drives were spin-drain for the first three to four years of production.  My grandmother's ran for 15 years (1984 to 1999) without wearing out anything (including the motor coupler).  It was sold when I passed my 1991 KA set to her upon getting my F&P GWL08 pair.  The KA was neutral drain, never had any failures for the duration that she and I used it, which was to 2004 when I got my F&P IWL12 and passed the GWL08 to granny.  She liked the F&P better than the KA because of its lower Low water level compared to the KA that filled 1/2 at the smallest load size.  I still have the KA but it hasn't been used in years.


Post# 1133317 , Reply# 31   11/12/2021 at 10:02 (893 days old) by keith (Connecticut )        
Spin Drain years

DADoES, Yes The Spin drain years were '81-85 (possibly early 86) IIRC. The very first of the DD's. At the time I was still running a BD, and looking back, should have kept it. It had its problems as well but was quieter, less violent on clothing, and didn't have the repeat failures I dealt with on the DD models. Yes, more to go wrong but somehow the 2 BD WP washers I owned (one from '72 left behind at my apartment, still working when I got my then-new '80 after moving into a different place) had fewer issues than the DD ones. Maybe I'm unlucky.

Nice to see a few OEM parts still floating around out there! If I had one of these still Id stock up while I could, another couple of years they'll be hard to find and $$$

OP referred to seeing a '94 DD so I probably shouldn't have assumed that would be the only year they'd look at.


Post# 1133334 , Reply# 32   11/12/2021 at 12:59 (892 days old) by Maytag85 (Sean A806)        

maytag85's profile picture
I’ve never had long term experience with Whirlpool direct drive machines, but I will say the parts that are most prone to failing are the agitator dogs, motor coupler, and spin clutch but usually the agitator dogs or motor coupler will fail first before the spin clutch.

Technically I have more experience with belt drive washers since I’ve owned my Kenmore portable washer since 2017 and my ‘63 Whirlpool since last year. Only way a neutral drain can fail on a belt drive washer is if the plunger/solenoid breaks for the spin and it can’t disengage the spin and it will be obvious since the tub will be spinning when it’s agitating but those failures aren’t common on belt drive washers.


Post# 1133340 , Reply# 33   11/12/2021 at 13:11 (892 days old) by panthera (Rocky Mountains)        
Neutral drain, Speed Queen after 2017

panthera's profile picture

First off, by now we all know that Speed Queen ended their quality programmes in 2017 and, every since, have built trash.

Anything, including a plastic WWI 'Frigidaire' with the Franklin transmission is going to be better quality.

 

As to neutral drain, some Whirlpools engage the spin only when the basket has drained completely, some engage the spin when it's just under half-empty and some run with a broken neutral drain for a good long time.

 

I'd buy the commercial coupler, commercial clutch, both neutral drain kits (one never knows) and not worry about a modern tech not wanting to fix it. Modern techs never want to fix anything older than one week out of warranty, if that.

 

Worst case, you'll still have a machine which cleans really well, rinses really well and occasionally needs work done to it which you can do for yourself.


Post# 1133353 , Reply# 34   11/12/2021 at 15:14 (892 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
There's only one neutral drain kit.  The P/N may have changed with addition of the letter A but the contents are the same.


Post# 1133386 , Reply# 35   11/12/2021 at 18:53 (892 days old) by Keith (Connecticut )        
Neutral drain operation

Neutral drain has only 1 correct operating mode:

Motor turns one direction for wash.
Motor stops
Motor starts in opposite direction engaging neutral drain inside transmission.
Neutral drain will continue until motor stops again which will kick off neutral drain mechanically.
Motor restarts in same direction as drain and tub will spin.

All of those other modes Described in reply 33 are failure modes of a dying neutral drain assembly.

Going into spin without a motor stop event is incorrect operation of the neutral drain assembly and requires the washer to be completely disassembled, the transmission to be removed, transmission to be disassembled, neutral drain kit replaced, oil changed, transmission reassembled, installed and washer reassembled. Unless you did like I did after paying for this to be done several times and just let it run. I got 2 months until the coupler failed, replaced that and the clutch blew apart about a few months later leaving me with a tub full of wet clothes. Awesome times! Never again.

Unless you are a competent appliance tech with the required tools, it’s something best left to the pros.

Just my 2c.



Keith


Post# 1133388 , Reply# 36   11/12/2021 at 19:50 (892 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
I believe the only appreciable effect of failed neutral drain is potential linting atop the load.  I know everyone says spin-drain is better in that respect but *rumor* is that Whirlpool developed neutral drain in response to customer complaints about lint residue.  John/Combo52 has said his experience is that his customers who have neutral drain failure tend to see that problem.

Neutral drain repair is not an especially large deal IMO.  I've done it once and had no trouble, although it is somewhat messy.  I don't recall any special tools being required that a competent DIYer wouldn't already have.  16 oz. of 85/90 wt gear oil and a tube of a suitable gasket maker product.

ETA:  There's a somewhat increased chance of off-balance spin from the floating-clothes effect if the user tends to underload for the selected water level but DDs handle off-balance spin reasonably well until it gets into the gross range.




This post was last edited 11/12/2021 at 20:19
Post# 1133389 , Reply# 37   11/12/2021 at 20:27 (892 days old) by panthera (Rocky Mountains)        
I'm always glad to hear from the Whirlpool experts

panthera's profile picture

Although we have several - belt drive and DD (not the electronic sh*t), I've yet to have a neutral drain fail - despite the fact that one Kenmore has always drained half down and then started it's spin and another goes all the way to no water in the tub.

But, I also have never made any bones about the fact that I dislike Whirlpool as a company. Always did and after what they did to Maytag, doubly so.

Frankly, of all our washers, I'd say the Whirlpools are the most reliable.


Post# 1133392 , Reply# 38   11/12/2021 at 20:42 (892 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Half drain then spin without the motor pausing first IS a neutral drain fail.


Post# 1133402 , Reply# 39   11/12/2021 at 23:41 (892 days old) by Brisnat81 (Brisbane Australia)        

We’ve had three dds in the family and the neutral drain was intermittent after the first couple of years and other than hearing the different notes, it never caused an issue. The oldest made it out to 14 years when it needed a new clutch and was scrapped and the youngest was 9 when it was sold and replaced with a FL machine. Both machines only had agitator dogs in that lifespan.

Not neutral draining has no impact on the longevity of the machine.


Post# 1133408 , Reply# 40   11/13/2021 at 06:15 (892 days old) by Keith (Connecticut )        
Trading one broken machine for another

So what I gather from this is just about all DD machines end up with Neutral drain issues and you roll the dice on if you’ll be like me with other issues that arise. But we ignore the broken 🤔.

I’m sorry but I Can’t recommend a machine and say ‘yeah I know your SQ is broken and can be fixed to stay fixed with updated parts and a manufacturer bulletin to remedy the issue under warranty, but let’s praise a machine that breaks, can’t be made to stay fixed, and we’ll just say it doesn’t matter if it’s broken because they all do it and WP never got it to work right reliably’


Nope, can’t go for that. I guess my DD experience wasn’t so rare after all. They’re just not that reliable.


Keith


Post# 1133413 , Reply# 41   11/13/2021 at 08:30 (892 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
How many DDs do you guys suppose are running out in the wild with malfunctioning neutral drain of which the users are blissfully unaware ... because it's not a fatal thing?

Spin-drain is often touted as superior to neutral-drain (Speed Queen! Maytag!) ... so be happy when DD neutral-drain fails because one then doesn't need to manually trick the machine into spin-drain, yes?


Post# 1133415 , Reply# 42   11/13/2021 at 09:54 (892 days old) by coldspot66 (Plymouth, Mass)        

Keith,
Give it a rest!


Post# 1133417 , Reply# 43   11/13/2021 at 10:16 (892 days old) by Keith (Connecticut )        
Just offering a counterpoint.

As I said in my first post, Just offering a counterpoint, apparently it flustered people.

They hypocrisy of suggesting a machine with known faults then defending that machine when I pointed out the faults by saying “no one cares” isn’t answering the OP’s question, which is why she came here in the first place. You all suggested a knowingly flawed design that whirlpool couldn’t get to work right.

Judging by the upvotes on my posts I’m guessing others have had similar experiences and are too afraid to bring them up cause they’re told to “give it a rest”.

All the best of luck to the OP, I was just trying to help express a counterpoint to allow them to make an informed decision, which is why they ended up here.


Resting,
Keith





Post# 1133430 , Reply# 44   11/13/2021 at 14:18 (891 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Reply #33

combo52's profile picture

Is total BS, SQ has not changed their quest for building the best and most reliable [ and easiest to repair ] laundry appliances available anywhere.

 

As a factory servicer servicing an area with over 50,000 SQs sold in the last decade we are only doing 3-6 service calls a month.

 

We have never even seen a TL washer with the balance ring problem, and it is ridiculous to call this washer a lemon that has had one failure in 3-4 years that is being fixed free and did not even put it out of service.

 

Its BS like this that makes me not even want to contribute to AW any longer, lets all just stick to the facts and stop making S..t up.

 

John L.


Post# 1133433 , Reply# 45   11/13/2021 at 15:59 (891 days old) by Keith (Connecticut )        
To John’s point

Pic of 90’s direct drive whirlpool (Pic1) VS 2018 Speed Queen (pic 2).

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Post# 1133437 , Reply# 46   11/13/2021 at 16:56 (891 days old) by RP2813 (Sannazay)        

rp2813's profile picture

John, thanks for setting the record straight about Alliance/SQ.  The post further up is the first I've ever read about SQ quality taking a nosedive after 2017, but maybe that was a reference to the ill-conceived and laughable Swirl-O-Matic models.

 

I'm not ashamed to admit that I've never been a fan of WP-sourced DD machines.  My experience with them is limited for sure, but other than a friend's older KitchenAid, the DD machines I've known and/or used were very loud (and I'm stating this as someone who grew up with an ear-splitting Snorge), seemed beyond flimsy when compared to a BD, and along with that, determined to frenetically wrench themselves to an early death.  No thanks. 

 

Maybe this is why so many here praise DD machines as being so easy to work on -- because it's a necessary aspect of owning a WP-sourced DD.  I guess I'm just old school about TL machines, and the closest thing to that on the market today is a Speed Queen.


Post# 1133462 , Reply# 47   11/13/2021 at 19:54 (891 days old) by Maytag85 (Sean A806)        

maytag85's profile picture
The direct drive washers are definitely easier to work on but as mentioned they need to be repaired every so often. If Whirlpool simply changed the outer tub from metal to plastic on their belt drive washers, it would have increased the lifespan since the outer tub couldn’t rust out and beefing up the transmission would have helped as well.

Post# 1133464 , Reply# 48   11/13/2021 at 20:07 (891 days old) by qsd-dan (West)        

qsd-dan's profile picture

The TC series uses the same running gear as the previous AWN 432/542 models that were discontinued in 2017. The problem is that options and flexibility were severely restricted in the redesign. I'm guessing Speed Queen was forced to do this in order to skate around efficiency mandates. The AWN542 was the last well optioned, truly flexible Speed Queen washer where the user had complete unrestricted control of the machine.


Post# 1133468 , Reply# 49   11/13/2021 at 20:22 (891 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
I repeatedly fail to understand how eliminating a full-range choice of water levels enhances efficiency.


Post# 1133475 , Reply# 50   11/13/2021 at 21:20 (891 days old) by Keith (Connecticut )        
Water level selection

DADOES: I don’t understand it either, Weirdest thing is my TR has a full water level selection. TC doesn’t have full water level control, but has a more conventional wash action, the TR has full water level selection but the different wash action everyone who hasn’t used it in person claims doesn’t work (it does work, but people who just watch YouTube videos and read certain biased magazines seem to think it doesn’t, but I digress).



Post# 1133476 , Reply# 51   11/13/2021 at 21:20 (891 days old) by Maytag85 (Sean A806)        

maytag85's profile picture
The only “efficiency” I care about is something the washes and rinses well, uses plenty of water and doesn’t take hours to get a load of laundry done (time REALLY is the most limited resource if you think about it) and overall has satisfactory results. More resources have been consumed since most of those “energy saving” washers have gone off to the scrap heap and not many people realize how much energy is involved in the steel processing/making process and it takes quite a bit of energy to fuel a steel furnace than it is to power appliances that are built to last for many years that will provide satisfactory results.

Post# 1133477 , Reply# 52   11/13/2021 at 21:20 (891 days old) by qsd-dan (West)        

qsd-dan's profile picture

 

I repeatedly fail to understand how eliminating a full-range choice of water levels enhances efficiency.
So do I, but quite sometime ago I came across a YouTube clip where one of the spokesmen for the company claimed changes were made to the TC series in order to skate around regulations.....after they received extreme hatefest from both consumers and reviewers for discontinuing that platform.
A TR7 control panel would have been a nice option with better flexibility. Label it a TC7.

Post# 1133503 , Reply# 53   11/14/2021 at 10:46 (891 days old) by panthera (Rocky Mountains)        
Opinions, like a certain body party - everyone has one

panthera's profile picture

Anyone defending 2018 Speed Queen Top Loaders is ignoring hard facts. Even Speed Queen - after losing many dealers and firing some of their best dealers for telling them the truth - finally backed down and 'enhanced' their design.

Nobody is arguing that vintage Speed Queen was good stuff. Goodness, we love our 1969 solid tub. Next to a Thumper (and allowing for it being avocado green) it's the best cleaning automatic washer I have ever used.

 

As to Whirlpool - and let's not forget that I really don't like that company one bit and, lo, the many exchanges fraught with sound and fury signifying nothing when I told y'all they'd do the dirty to Maytag, which they did before the ink was dry on the contracts (still waiting for apologies from some of the older ladies) - their puck driven DD series would not still be offered, with warranties, in droves by used appliance dealers all over North America if they weren't reliable. 

They wouldn't still be washing in so many apartment basements.

Nearly all puck-driven DD Whirlpool problems were and are inexpensively fixable. Put in a commercial coupler and a commercial clutch and you've fixed the two intentional built-to-fail points, meant to fail after the washer is sufficiently along in years that a 'fix' is weighed against buying a new one.

 

Yes, I agree the neutral drain design has it's problems and having personally seen two versions of it implemented in transmissions, I don't understand why people say there was only ever one. Never mind - we're talking about something which may or may not arise after many, many years and may, in some cases, cause problems.

 

Speed Queen after 2017 was building trash. CU, which knee-jerk praises everything from KitchenAid and, up-till-then, Speed Queen as the best of the best of the very, very best gave them the worst rating for washing  of any top loader in the entire history of the magazine. Worse than a WCI 'Frigidaire' with the Franklin transmission.

 

There are many YouTube videos and articles and quite lengthy software discussions on why they are awful.

 

John, I have tremendous respect for your knowledge. You help me often and I appreciate it.

I suspect, were we to be asked the day of the week by a passerby, we would find it hard to agree - even with a calendar right in front of us.

 


Post# 1133508 , Reply# 54   11/14/2021 at 11:18 (891 days old) by Maytag85 (Sean A806)        

maytag85's profile picture
To be honest, I still don’t like the TR series since it uses a absurd amount of water and doesn’t provide satisfactory results and in Eugene’s videos, it didn’t even wash all that well nor rinsed well. All of these ridiculous energy regulations have ruined appliances (mainly washers and dishwashers) and that’s why things don’t function like they are supposed to anymore all thanks to the ridiculous regulations that solve one problem and create many more in it’s place and more water has gone down the drain with those crappy TR models that with the Speed Queen models that preceded it.

Post# 1133510 , Reply# 55   11/14/2021 at 12:02 (890 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Panthera: Yes, I agree the neutral drain design has it's problems and having personally seen two versions of it implemented in transmissions, I don't understand why people say there was only ever one.
The only revision of which I'm aware on neutral drain component design is slightly smaller/shorter vs. larger/longer threads on the pawl stud, and a difference to match on the rack retainer and threading of the pawl stud mounting hole on the main drive gear.  All the rest of the parts and functioning are exactly the same.  Have you run across more substantial differences?

Pics of the dastardly kit stuff.  It includes both studs and rack retainers to match the main drive gear in the transmission being serviced.

Smaller pawl stud (original) = specimen with red marker-color ... smaller diameter threads and and slightly longer. Matching rack retainer has no ID holes, and the pawl stud mounting hole is slightly smaller.

Larger pawl stud (revised) = specimen with blue marker-color ... larger diameter and slightly shorter threads.  Matching rack retainer has two ID holes punched in it, and the pawl stud mounting hole is slightly larger to fit over the larger stud threads.


  Photos...       <              >      Photo 1 of 5         View Full Size
Post# 1133520 , Reply# 56   11/14/2021 at 13:07 (890 days old) by panthera (Rocky Mountains)        
Glenn, that's the difference

panthera's profile picture
Those pawls.
Thanks for the clear photos.


Post# 1133564 , Reply# 57   11/14/2021 at 20:15 (890 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Pic 1:  The [spin] pawl (A) is not changed on the revision, there's just the one in the kit.  The screw-in shoulder stud (B) on which it sits is different, there are two in the kit.

Pic 2:  Spin-drain transmissions have a spin pawl (25) and shoulder stud (33).  The pawl is what drives the spin gear (23).  There's no spin gear cam, trip lever, or latch. They have a spin gear spring (24) but it doesn't function for delay purposes.  They have a rack retainer (26) but it's different.  The rack is 27, it drives the agitator shaft for oscillation.  The actuator (28) shifts the agitator shaft in/out of drive via a mechanism that isn't shown.  The main drive gear is 29

The instruction sheet says that the spin gear is not included in the Neutral Drain Pack kit ... but it is.


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Post# 1133594 , Reply# 58   11/15/2021 at 09:19 (890 days old) by vacerator (Macomb, Michigan)        
What are the

plastic pieces, etc. which our neighbor found under their vintage Kenmore 80 series direct drive washer when it quit spinning last week? Clutch parts?
They diidn't consult me before going out and buying a new LG top loader pair with turbo wash. They bought the Kenmore set new in about 1990. It's always just been the two of them, and it had bever been serviced. The dryer still works, but they figured both had more than paid for themselves so they opted for new.
Both our kids have the LG's, and so far like them.


Post# 1133598 , Reply# 59   11/15/2021 at 10:12 (890 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Vacerator:  What are the plastic pieces, etc. which our neighbor found under their vintage Kenmore 80 series direct drive washer when it quit spinning last week?
I'd guess the motor coupler but it also wouldn't agitate with a broken coupler and you didn't say that was the case.  I doubt anyone can provide an accurate answer without a photo of the pieces.

If the coupler, then a typical situation of trashing the machine for a $12 to $20 DIY part, LOL.



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