Thread Number: 89720  /  Tag: Vintage Dishwashers
Help, it's a flood! My KA KDC-17 dishwasher keeps overflowing...
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Post# 1143261   2/27/2022 at 02:29 (781 days old) by npt40 (usa)        

TLDR: My dishwasher has overflowed and flooded the kitchen 3 times, the first two times from seemingly not draining between wash and rinse, though I could eventually trigger it to drain by manually advancing the timer knob around a few times, and the third time also from the inlet water valve never closing (I had to turn off the under-sink valve to stop the water flowing in). Help please!
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The dishwasher in question is a ~1974 KitchenAid KDC-17, and it had been in regular use and working great, but sat unused for a few months last summer/fall. A couple months ago I ran a cycle like normal, walked away, and walked back in 20 min later to a completely flooded kitchen floor, but no water visibly flowing out of the dishwasher, or sign of where it came from. I stopped the machine by turning the timer knob to off, opened the door, and the basin was full to the top.

I assumed it was the drain solenoid being stuck from sitting unused, so I went underneath (which was all dry under there) and took off a solenoid power wire and then contacted it on/off a few times to zap it and unstick it, and heard it click, then manually turned the timer knob to the drain position (unlabeled, but is just a bit past "rinse"), heard it kick in, and it drained and ran the dry cycle. I figured that fixed the problem (save for 5 gallons in the shop vac to clean up the floor), and ran another cycle a week later, with no problems.

A month later I ran it again, but casually kept an eye on it, and sure enough, another kitchen flood started, with water pouring out the hinged bottom of the door (the timer somewhere at the start of "rinse" I think). I manually advanced the timer again straight to the drain position, heard the pump running but felt no water going out in the under-sink tube, while water kept flooding the floor. I repeated turning the timer knob around about 5 times until I finally heard the draining kick in, and it then completed the cycle. Again, I assumed it was the drain solenoid.

Today, 3 weeks on, I felt brave and tried another full cycle, but only after I first pre-tested the drain function this time by running the machine empty for 1 minute just to get some water in, then advanced the timer to the drain position, where it drained just fine. Good, the drain solenoid is working, I thought. So I ran the full cycle.

And this time, a few minutes in, here comes another kitchen flood out of the door bottom. I again advanced the timer to drain, but this time I couldn't get it to start draining, and the water just kept pouring out through the door. I grabbed some pans to catch the water, turned the timer to "off", and unlatched and opened the door, and saw the water inlet was still gushing in hot water, regardless of timer knob position, and I couldn't stop it.

I then again closed the door, and turned the timer knob to try to get it to start draining, and after maybe 5 more full times around, it finally triggered and drained the basin, but only half way, while the hot inlet water still kept gushing in. After much effort and fighting valve corrosion, I turned off the hot water valve under the sink, which stopped the inlet water. I then set the timer knob to one more draining, which finally fully drained the basin.


So with these combination of symptoms, I'm left wondering where the root of the problem is. I'm not sure what the operating logic looks like as it goes through a cycle, or if I disturbed or bypassed some process by advancing the timer knob to drain.

Do you think the root problem is actually a faulty inlet water valve that isn't closing properly and overfilling (or did I just mess that up this time by advancing the timer manually)? Or a faulty/sporadic drain solenoid? Or some faulty signal from the timer that isn't activating things correctly (like not turning off the inlet valve)? (the timer is progressing/rotating through just fine, and different stages activate when manually turning it forward.) I thought there was an overflow drain trigger too, which obviously isn't triggering.

The inlet valve is currently stuck open, and if I reopen the under-sink hot water valve, water will still immediately start filling the basin.

Thanks for your thoughts! (I added a couple photos of the offending machine)



  Photos...       <              >      Photo 1 of 3         View Full Size



Post# 1143271 , Reply# 1   2/27/2022 at 06:50 (781 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
You Need A Inlet Valve

combo52's profile picture

Thanks for the great description of the problem.

 

This was a problem with DWs & washers in the 60s and 70s, the problem all but went away in the 80s and 90s but in the 2000s we are seeing it quite often.

 

It can really make a mess and cause a lot of property damage, when a valve sticks open like this someone is going to have to turn off the water supply.

 

John L.


Post# 1143320 , Reply# 2   2/27/2022 at 14:16 (781 days old) by Repairguy (Danbury, Texas)        

repairguy's profile picture
Latest part number for the inlet valve is WP4171000. If you want to shop New Old Stock(NOS) look for 4171000. The new valve looks different as it only has one coil where the original had two but it is a direct replacement and I recommend genuine OEM Whirlpool(bought Kitchenaid in 1986) parts.

Post# 1143325 , Reply# 3   2/27/2022 at 16:22 (781 days old) by npt40 (usa)        

Thanks for the inlet valve suggestions... so, this one (?):
www.amazon.com/Whirlpool-...

I'll keep digging around for an actually available and reasonably priced one.

What do you think happened during the first two floods, where once I advanced to the drain cycle, it was fine with no more water flowing in? Was the overflow most likely still caused from the inlet valve not initially closing when it should have (though it apparently did eventually)? Or might the overflow sensor/switch be bad (or clogged, per another post I found here)?

When the dishwasher fills with water, does it do so purely on a timed basis, and however much water you get, you get? Or does it keep filling until the sensor (float? or pressure?) makes some contact and tells the inlet valve to stop? In short, I'm wondering if a faulty signal from those sources, or another, may be wrongly controlling the inlet valve, which may itself still work fine, and is there a good way to test that?


Post# 1143362 , Reply# 4   2/28/2022 at 00:11 (781 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
If water runs from the inlet valve when the supply faucet is open but the dishwasher is Off, or even set to run a cycle but the door is open to interrupt it from running ... then the machine's inlet valve is the fault.

Normal fill level is timed (2 mins).  There's a pressure switch for overfill protection ... but it's electrical (interrupts current to the valve) so won't stop the water flow if the inlet valve is physically stuck open ... which is evidenced that you have to close the supply faucet to stop the flow.


Post# 1143371 , Reply# 5   2/28/2022 at 02:40 (780 days old) by chachp (North Little Rock, AR)        
eBay

chachp's profile picture

 

Have you searched for 4171000 on eBay?  There are many options from $17 to $75. 


Post# 1143373 , Reply# 6   2/28/2022 at 03:47 (780 days old) by npt40 (usa)        

That makes sense, thanks. I had only wondered if my messing with the timer knob may have bypassed or overridden some control path that otherwise would have closed the inlet valve, and if it was stuck open not from being physically jammed, but from skipping over whatever signal tells it to close again.

So then, I should assume that the valve must be set to be closed by default (with no current), and open only when the timer contact sends current its way, and since even unplugging the machine still left water gushing in, I guess that answers that.

I did look on ebay earlier and found many such valves, so I'll go ahead and order one.



Post# 1143374 , Reply# 7   2/28/2022 at 04:25 (780 days old) by npt40 (usa)        

So, one more quick question... I found 2 valves (called 4171000) on ebay, and one has a few extra parts along with it... do you recognize if those extra fittings will prove necessary for something, or is it just random extra stuff? My dishwasher has the original valve that came with the machine (with the 2 coils). Both options are inexpensive enough, but just curious.

no extra parts:
https://www.ebay.com/itm/114852079209...

with some extra fittings:
https://www.ebay.com/itm/373635549876...


Post# 1143376 , Reply# 8   2/28/2022 at 06:16 (780 days old) by chachp (North Little Rock, AR)        
My opinion

chachp's profile picture

 

If it were me I would order the one with the extra parts because it looks like it came right out of the box and has the paperwork.  The paperwork should help you to replace the original valve and what to do with the extra wires.  I replaced one years ago but honestly, I can't remember what I did with the extra wires.

 

The extra parts look like they are for the connection to the water line.  You may or may not need them but for the extra couple of dollars I personally think that one is a better buy.  Both sellers have good feedback so I wouldn't have any pause from that aspect.


Post# 1143384 , Reply# 9   2/28/2022 at 09:33 (780 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
The extra parts are fittings/adapters to connect the supply line (between the faucet and valve) to the valve.

Note that your original valve has two solenoids and double wiring connects to it accordingly.  The twin-fill valve was touted by KA as increaing the odds of an overflow to "about a million to one".  :-)

Both solenoids open for filling so you need only one set of wires on the new valve, tape off the other wires.  May be that only one of the dual solenoids is wired through the pressure switch as a back-up to shut off on an overfill situation ... someone else can clarify that?

Drain periods are 1 minute (one timer increment) and occur after every wash or rinse period ... 5 drains around the full timer sequence.  Being unmarked on the dial, they can be tricky to find until one has some experience manually handling the timer.


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Post# 1143386 , Reply# 10   2/28/2022 at 10:56 (780 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Kitchen a dishwasher dual fill valves

combo52's profile picture
As Glenn mentioned these were supposed to almost eliminate the possibility of a flood but in reality they just broke down twice as often and could still flood.

The solenoids were always wired in parallel and both were always wired through the overflow safety system.

To the owner of this KitchenAid dishwasher these valves can just fail at random it had nothing to do with your playing with the cycling etc. you’re kind of over thinking the problem you just have a bad inlet valve that needs to be changed.

John L


Post# 1143419 , Reply# 11   2/28/2022 at 16:51 (780 days old) by npt40 (usa)        

Thank you all for the additional info. I went ahead and orderd the valve with the extra fittings. Hopefully this solves the problem.

I may well try to gently clean out the overfill sensor tube opening as well, since it has never been touched in the life of the machine.



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