Thread Number: 92448  /  Tag: Modern Dishwashers
Buildup on inside of dishwasher door
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Post# 1170673   1/29/2023 at 20:25 (450 days old) by dave_11 (Illinois)        

My mom recently got a new dishwasher (I had another thread about this a couple of weeks ago). She ended up getting a GE with a stainless interior. She has put it through maybe 3 or 4 washes, using the steam function, dry boost, and uses Palmolive Gel detergent. I was at her house tonight and saw a white buildup below the detergent reservoir (see pic) This will not wipe off with a wet dishrag. I am using the exact same Palmolive Gel in my stainless Bosch, and I get nothing like this. The gel is extremely thin and I can't imagine any remains on the metal long after the detergent door opens. Can anyone tell me what is going on here?

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Post# 1170675 , Reply# 1   1/29/2023 at 20:55 (450 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
White film on the inside of a stainless steel dishwasher

combo52's profile picture
She needs to use better detergent, the water is too hard, and it’s leaving a film, she may also be rinsing her dishes, which makes this worse, much worse in many cases.

A good quality pod in the main cup. Will solve this problem quickly, she can also use about a tablespoon of the gel in the pre-wash section of the dispenser as well.

John


Post# 1170678 , Reply# 2   1/29/2023 at 21:54 (450 days old) by dave_11 (Illinois)        

Thanks much. We live in the same town and have the same water supply, but I have a softener, so maybe that's why I'm not getting the same build-up. She does rinse. Do you have any suggestions for good pods available in the US?

Post# 1170688 , Reply# 3   1/30/2023 at 00:11 (449 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
Cascade platinum and power dry

I recommend she use Cascade platinum packs and power dry rinse aid.

Post# 1170703 , Reply# 4   1/30/2023 at 08:59 (449 days old) by parunner58 (Davenport, FL)        

parunner58's profile picture
Down here in FL, I was told the water was hard. We have a Bosch also with stainless interior. In the beginning I was using Finish Quantum Max pods and would sprinkle about a tablespoon of LeominShine powder on the door at the start. It said it was a cleaning booster and hardwater treatment. Just recently Finish Quantum Max has a hard water formula and I now just use that. Excellent results from both products but only need the Finish now.

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Post# 1170711 , Reply# 5   1/30/2023 at 10:57 (449 days old) by petek (Ontari ari ari O )        

petek's profile picture
My next door neighbor who had basically the same Kitchenaid as we did had a nasty white film all over the interior of her machine. I can't recall what detergent she was using but it was one of the cheaper pods and being how she is, a cleaning freak, she was pretty much rinsing everything before putting it in the machine. When her machine failed a year or so after ours she went with a Bosch as well which I installed, giving the instructions to only use the better pods and to stop pre rinsing.. No problems since although I suspect she probably still does some rinsing. Girl can't help it.

Post# 1170714 , Reply# 6   1/30/2023 at 11:04 (449 days old) by dave_11 (Illinois)        

Thanks to both for the pod suggestions. If anyone can recommend a good scent-free or low scent detergent, that would also be appreciated. She was using regular Cascade pods in the old dishwasher, but those were really smelly. That's whey she switched to the Palmolive -- it doesn't leave a scent after the dishes were done.

Post# 1170720 , Reply# 7   1/30/2023 at 12:15 (449 days old) by petek (Ontari ari ari O )        

petek's profile picture
I'm using Cascade Platinum pods right because they were on sale. But I'll use others like the Finish Quantums as well. I don't buy the ones that have a lemon scent etc.

You gotta get your mom to stop pre rinsing, that'll be the biggest challenge. Scrape yes but that doesn't mean scraping all the gravy off every plate and pot either LOL


Post# 1170745 , Reply# 8   1/30/2023 at 17:36 (449 days old) by maytaga806 (Howell, Michigan)        

maytaga806's profile picture
Hey Dave, glad you brought this up because I have the answer for ya! We had the same thing happen! You need to stop using that detergent immediately. That gel contains HYPOCHLIRITE! Chlorine! Chlorine and stainless steel do not mix. It will begin destroying the stainless and staining it white. My parents had this happen to their older Maytag with a stainless interior, below the dispenser all the way down the door into the floor of the tub was stained white from the cascade original gel which contains chlorine and also the same brand you said you and your mom use. If she likes gel, I highly suggest cascade Complete. It uses enzymes instead of chlorine and is safe on stainless interiors. Considering the vast majority of Americans have stainless interior dishwashers, you would think they would put a warning on the label but nope you gotta find out for yourself unfortunately but hopefully you see this so she doesn’t end up destroying a brand new machines interior. Throw that stuff out or use it with a white plastic interior dishwasher.

If she has soft treated water conditions, gel and powder with rinse aid is enough. Pacs are extremely concentrated like Cascade Platinum, Complete and their original pacs. It’s overboard for most water type situations. I’ve had a ton of oversudsing from cascade platinum, neither the original or complete pac does this only the platinum I’ve found will oversuds. But if you’d like pacs they will be safe as none of them contain chlorine going brand to brand.


Post# 1170746 , Reply# 9   1/30/2023 at 17:38 (449 days old) by maytaga806 (Howell, Michigan)        

maytaga806's profile picture
Also FYI Dave the cascade complete gel is sold in dark green bottles with blue caps, it’s about 6 bucks per bottle. Has a beautiful citrusy scent but it does not linger behind after the rinse cycles. Just avoid the light green bottles from cascade as those are the ones that contain chlorine, the Original recipe.

Post# 1170750 , Reply# 10   1/30/2023 at 18:00 (449 days old) by brisnat81 (Brisbane Australia)        

Dan, it all depends on the quality of the Stainless.

Dishwasher detergents here were chlorinated up until 15 years ago and 99% of dishwashers had stainless tubs. Unless the stainless in US machines is lower quality, this is a fallacy not a fact.


Post# 1170752 , Reply# 11   1/30/2023 at 18:24 (449 days old) by maytaga806 (Howell, Michigan)        

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Here in the US they don’t use what you guys have. I’ve been told it’s not real stainless steel whatsoever, and if not it’s a much lower quality so yes of course. If it was anything regarding residue it would wipe away, and the fact is he stated it did not wipe off. When bleach is introduced onto a lesser quality stainless, it will corrode into a white film -like stain in most US made machines with a “stainless” interior. I’ve seen this happen so many times before and then it happened to us. It’s not a coincidence that suddenly there are white stains that will not wipe off after using a chlorinated detergent that will stain it but typically I’ve found it takes time not just one wash, considering there have been a few cycles done already with a chlorinated gel as he stated this is more than likely the culprit without a doubt. This is a real problem in the US and people are not warned about this type of occurrence, if the mistake is made you unfortunately find out for yourself but in this case at least I have provided the warning because we don’t have dishwashers made upon the quality that you do over where your at, the US loves to be skimp and cheap out on things especially within the last decade when it comes to the durability of appliances. I’m assuming Bosch uses real stainless, since Dave mentioned he has used this gel in his Bosch and the bleaching did not occur.

Post# 1170756 , Reply# 12   1/30/2023 at 19:19 (449 days old) by nmassman44 (Brooksville Florida)        

nmassman44's profile picture
I had been using the Finish Power Quantum pacs. The first batch I used when it first came out did an outstanding job then I bought the Finish Power Quantum pacs at Sams Club and that batch had some issues. I too have hard water here in FL and started to notice that plastic handle on the upper rack of my LG dishwasher had this powdery film and all my plastics from mixing spoons to cutting boards were getting this film. I use Jet Dry Hard Water rinse aid and didn’t have this issue until this batch of Finish.
I ended up switching to Cascade Platinum pacs and it took care of the film issues and then some. No residue at all on anything and nothing but shine for the stainless steel dishwasher tank and door. I did try the new Cascade Platinum Plus pacs and they perform just as well as the regular Cascade Platinum pacs but the only different is that the 3 liquid chambers are plumper…

As a rule if one has mechanically softened water you can pretty much use any dishwasher detergent without an issue..but if one has hard water and no water softener going cheap and using a subpar gel/ liquid will give the results posted above. Your mileage may vary….


Post# 1170765 , Reply# 13   1/30/2023 at 22:04 (449 days old) by dave_11 (Illinois)        

Thanks again to all for the responses. My mom got a couple of samples of Cascade Platinum with the DW, so she will use those and if she likes them she will get more.

maytaga806 - what you are saying sounds like what happened. It seemed like the staining is etched into the metal. I wonder if there is any way to get it off, like maybe some stainless steel polish. It's a shame it happened to her brand new dishwasher.

Are all of the tablet and pod type detergents enzyme based? Is it just the cheap liquids that contain sodium hypochloite? I have some of the Finish Powerball tabs I was going to give her to try. I just read on the Finish website those are chlorine free, so maybe they will work for her.


Post# 1170767 , Reply# 14   1/30/2023 at 22:44 (449 days old) by maytaga806 (Howell, Michigan)        

maytaga806's profile picture
Dave, yes I’m almost positive most if not all pacs made here are chlorine free. I do know all Finish, Cascade, Walmart and meijer brand pacs do not contain any chlorine most detergents do not anymore and as far as I’m aware at least when it comes to name brands Cascade and Palmolive both sell a chlorinated gel. Cascade does make a “Pure essentials” pac available in orange or lemon scent but it’s much lighter than their top selling variety’s they did not leave a scent behind in my experience using them a while ago. Good quality detergent is key. Just always check the ingredients if you’re gonna try a new gel is my recommendation. It’s something you think nothing of until it happens. In our case it was horrendous the whole interior was very strange looking and it took course over a couple of months. It’s just better to be safe than sorry with stainless.

I would imagine they make polish to repair it, however I’ve not done that before so I’m not sure. Others on here will probably know and can chime into that.



Post# 1170828 , Reply# 15   1/31/2023 at 20:27 (448 days old) by nmassman44 (Brooksville Florida)        

nmassman44's profile picture
One thing you can try is when your mom goes to the store is to look for the Cascade Platinum pacs with Dishwasher Cleaner. I had an issue similar to above and it took care of the filming and such on the stainless steel parts of the dishwasher. Try that first before you use any kind of stainless steel polish on the interior...

Post# 1170841 , Reply# 16   1/31/2023 at 22:32 (448 days old) by dave_11 (Illinois)        

Thanks nmassman. I wonder what the cleaning component is in those packs. I have some citric acid that I use to clean our dishwasher and clothes washer once or twice a year. Maybe I could give that a try.

Post# 1170848 , Reply# 17   2/1/2023 at 07:04 (447 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Chlorine will not hurt stainless steel

combo52's profile picture
All dishwashers with stainless steel interiors that I have seen have a good quality non-magnetic, stainless

The buildup that your mom got from using cheap detergent and hard water will come off. It did not ruin the interior of the dishwasher I have seen this type of detergent, streaking hundreds of times.

Very few liquid detergent still contain chlorine, which is a shame actually.

The only non-magnetic, stainless dishwashers I’ve ever seen in the US were the old waist king models.

John.


Post# 1171150 , Reply# 18   2/4/2023 at 00:46 (444 days old) by tolivac (greenville nc)        

I have used chlorine based cleaners in my SS blender jars all the time-no problems.

Post# 1171181 , Reply# 19   2/4/2023 at 11:06 (444 days old) by mark_wpduet (Lexington KY)        

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I've learned so much on here... I used think think stainless steel was stainless steel..

anyway - my kitchen sinks are stainless steel...inside of my dishwasher is stainless...so is the FL washer... all of which has had contact with LCB plenty of times.

My Favorite dish detergent is Finish Powerball (Not Quantum) Quantum is supposed to be their TOL but have a hard water version and regular version. Costco used to sell the Finish Powerball but now all I see is Quantum :(

However, on their website - it shows different products and from what I can see their old powerball is Now Finish classic... At least it looks like it... It was a picture of the square pod with the powerball which is what powerball looked like.


Post# 1197220 , Reply# 20   1/16/2024 at 08:21 by GELaundry4ever (Nacogdoches, TX, USA)        
finish ultimate

Currently, I'm using Finish ultimate and rinse aid and it works even better than Cascade in my Kenmore built by Bosch.


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