Thread Number: 97887  /  Tag: Modern Automatic Washers
Is it over for Whirlpool ?
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Post# 1228391   4/9/2025 at 18:07 by agiflow (Toms River)        




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Post# 1228395 , Reply# 1   4/9/2025 at 19:04 by GELaundry4ever (Nacogdoches, TX, USA (considering moving to Temple, Texas))        
Pat...

I hate to say it, but I'm afraid it is. Same for GE.

Post# 1228396 , Reply# 2   4/9/2025 at 19:15 by agiflow (Toms River)        

It was over for GE when theyvwere sold to Haier.

Post# 1228397 , Reply# 3   4/9/2025 at 19:28 by mark_wpduet (Lexington KY)        

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I really would be devastated if this happened.... Let's hope they're able to bounce back and he's wrong.

Post# 1228398 , Reply# 4   4/9/2025 at 19:46 by agiflow (Toms River)        

Mark 100% agree ! Not going to lie. This sounds REALLY bad for them. It's a shame and I hope they by some miracle turn this around.

Post# 1228402 , Reply# 5   4/9/2025 at 21:53 by Dermacie (my forever home (Glenshaw, PA))        

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I say yes it is. Corporate greed has taken over and they are done.

Post# 1228405 , Reply# 6   4/9/2025 at 23:09 by DADoES (TX, U.S. of A.)        

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I wouldn't expect this washer/board problem to be as much of a hit on the company as he's claiming ... remains to be seen.


Post# 1228407 , Reply# 7   4/9/2025 at 23:33 by GELaundry4ever (Nacogdoches, TX, USA (considering moving to Temple, Texas))        
Frigidaire

We already saw what happened with Frigidaire.

Post# 1228415 , Reply# 8   4/10/2025 at 02:10 by henene4 (Heidenheim a.d. Brenz (Germany))        

1. 650 people is about 1.3% of their employees. That's probably FAR below normal turnover. Just not hiring for a month or two would have been the same.
2. They still met (an exceeded) their projected earnings last year. Every manufacturer had a post Covid crash - look at ANY manufacturers financial data, and you'll see 2022 SUCKED.
3. If the VMW would be such a reputation disaster, it would have been 15 years ago. Again: The VMW has been known to be problematic basically since day 1.
4. A board costs 300$ in retail. I can GUARANTEE you a replacement board costs Whirlpool no more than 50$ in production. Further, they will basically tell everybody that a call out will cost X if it isn't that particular fault. That number will be around 150-200$ just for someone to show up and then maybe have that fee waived if it is that fault.
That again means that probably about half of all customers who would be entitled to that free repair don't ever get it.



BSH had a far larger recall. Several, actually.
Hotpoint had a far larger recall (several, actually, as well), made just as crappy and fault prone appliances, was far smaller - and still didn't bankrupt on it.
And this isn't even a safety critical recall - they don't have to do ANYTHING unless they want to. Any free repair is just a kindness done by them.

You would be impressed how little a bad product matters once you have a certain market share.

Them reducing their low profit cheap brands in times of inflation is just natural.
Again - EVERYBODY did that.



There is SO MUCH more to happen for a publicly traded company to go bankrupt then one production run having a higher than normal failure rate.

Doom and glooming them will not change a thing.


Post# 1228417 , Reply# 9   4/10/2025 at 02:21 by Maytag85 (Sean A806)        

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Time will tell what happens.

Post# 1228418 , Reply# 10   4/10/2025 at 02:43 by Chetlaham (United States)        

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Consumers are to blame as much as manufacturers. Consumers voted with their wallets for ever more fancy, feature packed machines at the lowest average cost. Few shopped based on build quality, very few demanded longevity, or even protested the discontinuation of the proven products like the direct drive. In the end manufacturers just respond to the market while adjusting to the cost of raw material inflation. 


Post# 1228423 , Reply# 11   4/10/2025 at 05:55 by Magic_Clean (Florida)        
Regarding the washer service problem


Likely how things could work:

*if the fault is due to a component not made by Whirlpool--there is what is known as Supplier Recovery.

Probably, the maker-supplier of the control or perhaps whatever component on the control that has failed, assists with the associated costs

-LP


Post# 1228426 , Reply# 12   4/10/2025 at 07:47 by Combo52 (50 Year Repair Tech Beltsville,Md)        
Is this the end for whirlpool?

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That video is so ridiculous and that guy is so obnoxious. I don’t watch any of his videos. I have not watched this one.

I watched a few of his reviews and have learned almost nothing. I remember when he came up with a stupid modification for the lint filter in the GE combo it’s totally a problem he generated in his mind. There is no problem with the lint filter in the GE combos and they have not been modified to this day because there was nothing wrong with them to begin with. And his stupid modification doesn’t do any good anyway he just glues the thing together and then you can’t clean it properly.

This guy does not have much experience on the road, I have not seen him offer. Any tips on repairing or selecting appliances that were all that worthwhile.

Back to the topic whirlpool is not in a major downturn. This is not a major problem. Whirlpool has had much bigger problems and recalls over the years as others who have some knowledge of the industry have already posted. This does not cost whirlpool very much money it cost a little bit of reputation, but they’re making between 10 and 20,000 of these washers every single day and we have customers that love these washers, there’s even been several people on this site who have recently commented how much they like these washers they are not giving much trouble anymore.

John L


Post# 1228434 , Reply# 13   4/10/2025 at 09:11 by Mrstickball (Ohio, USA)        

Hi John, I am sorry you don't like my videos, but kindly I am unsure why you'd say the video is rediculous, but (also) you didn't watch it, either.

Whirlpool's revenue is down to levels that are pre-Maytag acquisition. Its not that they have had a COVID bust, but their 2024 revenues put them down 25% from most any year from 2006-onward (they've averaged about $20 billion/yr since '06, and 2024 saw about $16.6b in revenues).

Its possible that this problem doesn't bankrupt them, but there's a lot of ill-will in the tech community towards them. The VMAX system has huge numbers of service bulletins on it. Between the wiring loom and the slider assembly not being moisture-resistant, its a very, very poorly-rated machine (most are the worst-rated machines on the market from big box currently). Much less the VMW problems which Whirlpool has now extended the board replacements beyond the year and a half.

Yes, customers absolutely love VMWs and I have for years. Its always been my cheap go-to washer, but you're hard pressed now to find many people that will suggest them. I see more techs pitching LG and GE than Whirlpool, which is a huge shift in the past 3-4 years.

But like Maytag's reputation, a string of problems can ruin what was built over decades, which was kind of the point of the video. Maytag went from record profits in 1999 to acquisition in 6 years. All it took was some mold, wax, and leaky tubs to sour the reputation.

I've been doing videos for 5 years, and repairing for nearly 10. I certainly don't have the experience you do in the industry, and I certainly respect you for that. However, due to the channel I get to read and research comments and data from millions of people. My actual background is in data and analytics, not appliance repair. And when I look at the industry-wide trends, I don't think any of it really favors Whirlpool. As stated in the video, aggregating customer reviews of every brand and product suite, Whirlpool now is rated as being below average on virtually every appliance type other than Dishwashers where they are still well-rated.

What I've learned, if I've learned anything, is that when a brand name gets soured because of a bad recall, people tend to change brands and don't look back for a long time. Samsung (seemingly) has been learning that lesson for a few years after they apologized privately to techs at ASTI a few years back for how bad they've handled CS, then released the Bespoke line which seems to of fixed a lot of the failure points. One would assume they saw losses on that causing them to try to bounce back.

Again, I don't think Whirlpool will go bankrupt and I was very, very careful in the video not to say that they would - but I think that this situation is going to weaken them to the point the offer Bosch made last year becomes more and more attractive for them, and they go the way of GE and get bought out by a foreign company. This time though, maybe it'll look better than a Chinese mega-corp.

Re: Supplier recovery - thats a great point but the one thing about this issue is that I don't think anyone knows whats caused the issue yet. Some believe its the pressure transducer getting fouled up with water, causing the diaphragm to send a high-voltage spike to the control board, resulting in the flood control mode. I've seen other techs look at the failure chain and state its a resistor and capacitor in line with the transducer. When we did voltage tests on some boards that were sent to my store, the VDC signal looked to be correct, though on the damaged boards which makes me think the problem is deeper to where the likelihood of supplier recovery is less likely. But thats me, maybe I am just too new to understand it all, but I think like I said, its a canary in the colemine situation akin to when Maytag shuttered the Galesburg plant in '02.


Post# 1228435 , Reply# 14   4/10/2025 at 09:13 by agiflow (Toms River)        
Reply #12

When I had the commercial whirlpool CAE2795FQ, that machine didn't give me ANY trouble in the 2 years I owned it.

I really liked the protocol for over sudsing and the 4 spray rinses it did. It even one time did 2 deep rinses and I happened to catch it on video.

It only did that once in the time I had it. The conditions must have been just right for it to trigger two deep rinses.


Post# 1228445 , Reply# 15   4/10/2025 at 10:37 by mark_wpduet (Lexington KY)        

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Personally... I don't feel like this control board problem is any way a new thing.. I feel like over the years I've constantly read stories of control board failures... no matter which company made the appliance. I guess there could be a string of really bad ones...

Post# 1228449 , Reply# 16   4/10/2025 at 11:31 by Chetlaham (United States)        

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MrStickball, please do not take John's replies personally or his half dozen flying monkeys seriously. It serves him a purpose totally different than what is being read or interpreted at face value. He disparages anyone who doesn't hold his opinions or world view. It is a character fault of John's unhindered by a lack of insight. 

 

 

You are not obnoxious, ridiculous or wrong. Everything you say is true, everything. The industry needs someone to speak up in an articulate, intelligent manner backed up by facts and you are doing just that with excellence. 

 

I am learning a lot, as well as agreeing with your findings that Whirlpool is falling behind in innovation and customer satisfaction across all of their brands. Hopefully Whirlpool can turn things around.


Post# 1228453 , Reply# 17   4/10/2025 at 12:58 by panasonicvac (Northern Utah)        

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I don't know what would happen to Whirlpool in the future, but I've said this before recently and I'll say it again. Whirlpool isn't the same as they used to be anymore, I used to really like them but nowadays it's hard for me to buy another new Whirlpool product. There's like a couple of products I wouldn't mind getting like their basic dryer and dishwasher but everything else has my eyes on different companies. In fact the last time I spoke to my local appliance service technician not too long ago on what he'd recommend for each product, there was not a single Whirlpool model he listed. LG for laundry, Bosch for dishwasher, Frigidaire for fridge and stove, etc. Just reading over the comment section of the video, yikes! Some of them have even backed up saying that it's true so this isn't looking good for Whirlpool. Let's say Whirlpool were to get bought out, and if whoever did decided to sell off Amana and Maytag, I think it'd be cool if they reached out to Alliance Laundry Systems on a lease agreement making classic Speed Queen washers and dryers for Amana and Maytag again. I doubt it'd happen but who knows.

Post# 1228473 , Reply# 18   4/10/2025 at 21:34 by Combo52 (50 Year Repair Tech Beltsville,Md)        
Is it over for whirlpool corporation

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Reply number 13, hi Benny, thanks for responding, my remarks were a little harsh yes but the reason I don’t watch a video like that is because it’s just click bait to get you money. It’s ridiculousto Say that whirlpool is on the verge of collapse and they don’t make any good products anymore and then you say in your response that you never meant to say they’re about to go out of business. It was not a well researched Video that’s for sure.

Whirlpool is a huge Appliance maker in many different countries of the world. They have a value of over $5.6 billion currently and 44,000 employees.

Many of their largest manufacturing plants are in Ohio Clyde, Ohio makes nearly 20,000 washing machines a day Findlay, Ohio is the biggest dishwasher plant in the world And Marion Ohio is the biggest clothes dryer plant in the world. These are still union plants and being a fellow Ohio resident I would think you would be proud of them and not be promoting products from China and South Korea over great stuff that is made in your state.

If you do a little bit of research, you will see how much money whirlpool gives to worthy charities, such as Habitat for Humanity and many others in this country and all over the world they also make some of the best products in the world they won fortune magazines best Appliance company, and many other awards in the last two years.

Hi Benny, I would love to meet you sometime come and visit will give you a tour of the museum, etc.. I’m sure we would have a lot to discuss, but if you’re gonna continue bashing whirlpool, I think you should stop wearing the Maytag hat. Maytag is whirlpool they’ve owned this name for nearly 20 years. It doesn’t look very genuine to be bashing a company and wearing their logo.

I wish you continued success in the Appliance business. Hope to meet you someday, John L


Post# 1228476 , Reply# 19   4/10/2025 at 23:25 by washerdude (Canada )        
Drum Roll Please...

Name a better duo other than Whirlpool and control boards, i'll wait.

I'm never going to forget how a few months back I commented on Whirlpool control boards being notorious for issues, after that a thread was created about their Whirlpool VMW top loader having control board issues. Go figure. It isn't a made up issue such has also been my case with Whirlpool appliances.

From day one of the VMW platform from Whirlpool, all I've seen is drive and computer issues, in fact it's relatively easy to find videos of Whirlpool VMW based washers on Youtube with people showing off the grinding sounds they make from the poor quality drives wearing out in a matter of just 3 years, though issues seem to range across the board from what i've seen. In the last few years however, it's become far more common to see videos of Whirlpools with these issues.

Below is just mearly ONE example. Issues cropped up in a matter of few months of ownership of the unit.








In just the last decade Whirlpool has rapidly declined in quality, assembly and programming. Even Samsung actually seems to have improved significantly compared to the last decade which is a crazy thing to think, but it's something to show how low Whirlpool has fallen. They just don't care anymore.

I always see a constant trend with people saying "bring back the direct drives." Here's there thing, if some type of miracle happens and they do come back, don't expect them to be anywhere near as well built as the initial ones. Expect the transmission to be on par with the build quality of VMW transmissions, expect a control board which fails after a few years, expect issues which all of a sudden exist now on the current models despite it not being an issue on prior models.

Heres how Whirlpool has fared for me from 2011 to now:

Old House:

- Kenmore badged Whirlpool french door (purchased 2011): Control board failure 3 years in.

- Kenmore badged Frigidaire stove (purchased 2013): No issues.

- Kenmore badged Samsung OTR (purchased 2013): No issues.

- Kenmore badged Whirlpool dishwasher (purchased 2014): Issues with door latch a little over a year.

- Whirlpool Duet (purchased 2014): Notorious spin cycle issue where it would not ramp up and keep returning to redistribution phase, issue close to 2 years in.

- Kenmore badged Samsung dryer (purchased 2015): No issues.

Current house: 2018 - present.

- Whirlpool range (purchased 2018): Issues out of the box with the computer board not registering certain functions as if those functions were never intended to be on that model. The next day those functions would work fine. Issues out of the box with assembly, panels were loosely assembled and would squeak and rattle when moved. 4 years in, the board failed and would not shut off the heating element during bake ($500 CAD). Got rid of it and bought a GE range. This was the final straw for Whirlpool.

- Whirlpool french door fridge (purchased 2018): Issues out of the box with loud rattling noises. A year in the ice bucket lid is stuck open and has been since.

- Maytag badged Whirlpool dishwasher (purchased 2018): No issues to date.

- LG front load washer and dryer (purchased 2018): No issues to date.

- GE range (purchased 2022): No issues to date. Feels significantly better built than the Whirlpool.

It's always Whirlpool...only one appliance didn't have an issue. They dug their own grave. It's nice to see that Ben's videos reflected this similarly.


Post# 1228477 , Reply# 20   4/10/2025 at 23:53 by GELaundry4ever (Nacogdoches, TX, USA (considering moving to Temple, Texas))        
nobody to blame

Whirlpool has nobody to blame but themselves.

Post# 1228480 , Reply# 21   4/11/2025 at 00:35 by William8 (Michigan)        

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Don't know if anyone else noticed, but MANY companies announced layoffs after someone claimed he would tariff the entire world, steel, and aluminum.

And many aren't appliance makers. But appliance makers do rely heavily on steel, and Chinese electronics.


Post# 1228482 , Reply# 22   4/11/2025 at 04:23 by agiflow (Toms River)        

The thing is why can't we produce our own products again and stop being heavily dependant on foreign countries for our goods ? A country the size of the U.S. and were dependant on the communist Chinese?

Post# 1228484 , Reply# 23   4/11/2025 at 05:01 by Chetlaham (United States)        

This post has been removed by the member who posted it.



Post# 1228485 , Reply# 24   4/11/2025 at 05:16 by henene4 (Heidenheim a.d. Brenz (Germany))        

People, apparently from America, saying this THIS VERY WEEK hits you in the face SO HARD with irony, it's almost funny again...

Post# 1228487 , Reply# 25   4/11/2025 at 05:48 by agiflow (Toms River)        
Reply #24

So what is so ironic ? What is so funny to want to make things in your own country?

Post# 1228499 , Reply# 26   4/11/2025 at 08:55 by henene4 (Heidenheim a.d. Brenz (Germany))        

That's just not how the world works anymore.

Without wanting to get to political:
Trumps logic for tarifs - directly or indirectly - was that the US imports many more goods than it exports.
He wanted to change that because in his mind the US should not import more than they export.
AKA "make things themselves".



Have you followed ANY news source this week and saw how that worked out?

Saying you have to make stuff yourself and being independent is so much better just is not true anymore.
Again: Your country is led by someone who tried to force exactly that and tanked the entire world economy in hours.

Most of the luxuries we have in modern life exist explicitly because countries do what they can best and let everything else be done by someone else who can do it better (be it cheaper, bigger, faster...).


Manufacturing jobs don't pay well anymore. Even if WP produced everything in the US, you'd end up with overpriced, middling appliances at best.
So sure, insist makeing it in your country is so much better even though this week of any in the past 5 years is probably the best example as of what happens when you don't understand why that just doesn't work anymore.




As an addendum (because someone will try to pull this argument):
No, you should never offshore EVERYTHING.
And you'll find that no country has offshored everything in one area (with very few exceptions).

It's just that many things - the more consumer item they get, the more actually - just don't make ANY sense to produce in countries where wages are what they are in the US or EU.

Things don't get offshored because a country can't do them.
Doing them just doesn't make financial sense anymore.


Post# 1228503 , Reply# 27   4/11/2025 at 10:48 by William8 (Michigan)        
Reply #25

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Building everything here was never the point of the tariffs. Notice victory has already been claimed? Even though NOTHING has changed.
We used to call it insider trading...


Post# 1228505 , Reply# 28   4/11/2025 at 11:35 by Mrstickball (Ohio, USA)        

@Washerdude - you're correct. Whirlpool still makes the 3360629 transmissions for Direct Drives. Techs still buy and replace them and due to horriffic manufacturing tolerances by Whirlpool, they're nearly unusable or may last 3-5 years if the consumer is lucky. You're far better off to rebuild an old one that buy a new one for $250 from Whirlpool, they are just that bad.

I've had interviews with engineers that are designing this stuff, or know the engineers that are, at Whirlpool and other companies. I would get smacked with a Cease & Desist and lawsuits if I aired those interviews because of how damning they are against modern design theory on appliances.

To put it bluntly, they do FEMA analysis to design the machine within a very specific tolerance of years that the machine will last. Its maybe 5 years for a washer, 10 for a fridge. But if its after the warranty period (which they have very exact numbers on), they really don't care. That's why you see so many issues with the machines at year 2 to 3 that they don't solve.

Recently, I had a discussion with a product manager at one of the big appliance manufacturers. Once we finished the powerpoint pitch deck on their products and how they should be used, I asked them, very specifically, why their boards were failing causing issues XYZ (this company is consistently out of boards across their product lines and techs have been badmouthing the failures for a year or two now). The product guy had absolutely no clue they were failing. None at all, despite how notorious the system is.

Its a systemic issue. They don't know and don't care unless it costs them in the short term via a recall. But when you repair or help people fix things, you don't deal in that side of things.

So we end up getting stuck with short lifespan appliances. The other side of the coin of truth is that consumers usually don't want to pay for a well-built appliance often, either. You aren't going to get a reliable machine build for $500 in most cases in the US between tariffs, American manufacturing costs, and so on. If you look at any old classic machine that we know and love - Maytag Dependable Care, GE Filter-Flo, Whirlpool Direct Drives, ect, they cost well over $1,000 in current inflation-adjusted money for some of the mid-grade models (much less $1,500 for a higher end one like, say, a Lady Kenmore in matte black). So customer perceptions and demands have to change too. If the companies start having product failures because consumers don't want crap or extra features, the corps would pivot. But... They aren't getting that feedback from consumers sadly. Unless your Speed Queen and are OK with a 1% market share and don't want to go for the killing blow against the other manufacturers.


Post# 1228506 , Reply# 29   4/11/2025 at 11:36 by agiflow (Toms River)        

Law of entropy I guess henene4. Things in an enclosed system breaking down. I still think we should have manufacturing here.

This country at one time did make good quality products. The problem is is that CEOs and shareholders want their money.

Have to meet the bottom line. Nobody seems to care about quality enough to where there is change. People want the cheapest price available so cuts have to be made somewhere I suppose.

There would be incentive to make our things here if we as people weren't so greedy which is one of many human faults. Unfortunately the age of Goodwill seems to be over.

By the way I don't have cable so the only news I can get is off my phone or the radio. I don't even watch TV.


Post# 1228510 , Reply# 30   4/11/2025 at 12:39 by henene4 (Heidenheim a.d. Brenz (Germany))        

I don't think it takes any college education to realise that if
a) importing everything is made HORRENDOUSLY expensive (tariffs)
and
b) you still need these things (I mean, yeah...)
the conclusion to still make things affordable and available is makeing them in your country.

What has been asked for in here is the same:
You want things to be made in country - and implicitly at an affordable price. It's further implied you'd still want to pay people in the US the same wages more or less (cause, I mean, if you want to have things made in the US and want to make that possible by paying people low wages - damn..).
So you'd have to make things not made in country less attractive.
And I think it should be obvious where that ends up.



There's really not much difference between those two things, only you go at it from different angles.

Anyway, I will do the same as I usually have to do with about 50% of posts here in Deluxe and just ignore any further responses.
It's really not good for me or the forum to engage further...


Post# 1228511 , Reply# 31   4/11/2025 at 13:02 by GELaundry4ever (Nacogdoches, TX, USA (considering moving to Temple, Texas))        
whirlpool disappointment

I am very disappointed in Whirlpool. Everything is cheaply built and sounds horrendous when operating. It's no surprise that they're getting away with this stupid crap. I don't like the removable agitator. It's a huge scam.

Post# 1228514 , Reply# 32   4/11/2025 at 13:43 by agiflow (Toms River)        
Reply #30

Sorry you're made to feel that you have to or need to ignore posts here. Don't let me take up any more of your precious time......

Post# 1228523 , Reply# 33   4/11/2025 at 15:20 by johnb300m (Chicago)        

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John, you make valid points on Whirlpool’s footprint, impact on community, technology and innovation.
But none of that matters in our financial infested world, in light of this press release:

“A Look at Whirlpool Corporation's Growth Numbers”
“Over the last three years, Whirlpool Corporation has shrunk its earnings per share by 26% per year. It saw its revenue drop 15% over the last year.
Overall this is not a very positive result for shareholders. And the impression is worse when you consider revenue is down year-on-year. So given this relatively weak performance, shareholders would probably not want to see high compensation for the CEO. Moving away from current form for a second, it could be important to check this free visual depiction of what analysts expect for the future .
Has Whirlpool Corporation Been A Good Investment?
With a total shareholder return of -44% over three years, Whirlpool Corporation shareholders would by and large be disappointed. Therefore, it might be upsetting for shareholders if the CEO were paid generously.”

Bosch lobbed a takeover balloon and then retracted.
Whirlpool has lost investors a lot of money.
Part of that is Covid, the markets outside of their control, Tariffs from Tump 1.0 and now 2.0.
But a lot is their own doing.
The constant “enshitification” of their parts and designs.
The fact that yes, LG Elux/Frigidaire, and shockingly even Samsung, have all marginally improved their designs and reliability (relatively speaking to contemporary times of endless garbage for sale). Whirlpool is languishing.
I’m not in the appliance industry but I’ve been in engineering in retail and industrial products for near 15yrs now (scary!) And there’s definitely some signs I’m seeing at WP from the outside that tell me their culture has radically changed the past decade. Ben’s comments reinforce what I feel I’ve been noticing.
The constant pressure to design things cheaper, faster, or not fully baked. Beta testing your software and electronics in the field. Distancing yourself from customers to the point WP engineering indeed doesn’t know they might have component or PCB issues.
That could be from a few things I’ve seen before. It’s not uncommon for management to not flow up issues from the field. Or the company (WP, service, or both) does not have an easy or efficient way to flow up field issues. Customer service in WP could be gatekeeping.
In engineering, it’s not uncommon for us to be purposely insulated from product/field issues unless they are direct safety concerns that open the company up to liability. Only then do they often become projects.
Product improvement projects are only kicked off if warranty costs will rise above re-engineering costs. Or we just wait till the next design platform.
Sometimes, engineers DO spec out quality designs or components, but sourcing, if they are pressured to cost cut, can skirt those specifications to an extent.
I feel like a lot this is likely happening at WP.
And it all has to do with the current leadership of the departments. Other competitors do this also, but their balance of these tactics might be skewed more to product quality than WP at the moment. Which I assume will win and retain more customers.
And that brings us to the customers. Yes, they are placated on cheap electronics and machines. Only now from inflation have appliance prices meaningfully gone up since the 80s. But part costs and quality have gone down. All while trying to keep more of that margin for the shareholders. It worked well up till now.
Either WP learns this lesson quickly, or their Board will make a move to right the ship. I don’t mean right the ship for us customers with good product, I mean for them the shareholders and their profits.
That could mean anything from ousting the CEO, to forcing the downsizing of brands and the company. Or even entertaining another buyout offer.
Remember, if a company or entity proposes a buyout to the Board, they are legally obligated to entertain it. Especially if it could give more $ to shareholders.
It’s like what happened to Twitter. They were court ordered to sell. Then Elon was court ordered to buy.
I hope they work this stuff out because the appliance landscape will be bleak if they don’t stick around.


Post# 1228531 , Reply# 34   4/11/2025 at 16:10 by agiflow (Toms River)        

I remember seeing some kind of promo video a while back and the guy was talking about changing the culture at whirlpool... Whatever the hell that supposed to mean.

Post# 1228538 , Reply# 35   4/11/2025 at 16:58 by William8 (Michigan)        
Reply #29

william8's profile picture
We still manufacture plenty in the USA, and it's still growing. We also are the number 2 exporter in the world, second only to China. But we still export half as much as they do, with less that 1/4 the population. We were doing fine. Don't buy into all the nonsense.

www.macrotrends.net/globa...


Post# 1228544 , Reply# 36   4/11/2025 at 20:55 by mark_wpduet (Lexington KY)        

mark_wpduet's profile picture
Right now in April 2025... if I had to buy all new appliances

Dishwasher it would be a Whirlpool or Bosch.. I think Whirlpool makes good dishwashers like the Maytag/Kitchenaid/Whirlpool models

A refrigerator... I honestly do NOT have a clue... I know definitely not LG or Samsung... Maybe the basic GE or Whirlpool or Frigidaire Top Freezer and just make and store my own ice with a countertop ice maker (not that I'm being cheap) I want an awesome refrigerator but they sketch me out more than any appliance. I keep hearing the LESS complicated a refrigerator the better.. (which might be true because I rarely have problems with those little mini fridges... and those are the least complicated of all.)

An all electric Range? I have no clue here either. I guess Whirlpool/Frigidaire glass top range

Front load washer LG or Electrolux (although I don't like Elux doesn't have a drain pump access)

Dryer (definitely Whirlpool standard dryer)

so you see, with appliances, I'm all over the place...

This is just based on videos I've watched over the past couple of years.


It's so weird to me that you can not trust any company to make all of their appliances good... just certain ones. But whatever...

In some ways it almost feels like they're all the SAME to me at this point. Like one giant conglomeration making appliances.



Post# 1228555 , Reply# 37   4/11/2025 at 21:57 by agiflow (Toms River)        
Reply #26

If I had to do all new appliances today it would all be Whirlpool.

Even though the GE top load agitator washers have that huge capacity and a true dual action agitator.

I don't like the feel of the controls. They are rather loose and the smaller dials turn all the way around.

Even the Maytag controls feel more clicky and sturdy and that's not saying much, plus they still have that useless pole wash plate they REFUSE to redesign.

Here we are 7 years into the TR design and Speed Queen doesn't look like it's going to let go of it.

I think the thing though is that most people just throw the load in and add their chemicals and come back when the machine is done. They're not actually sitting there through cycles watching what it's doing.


Post# 1228565 , Reply# 38   4/11/2025 at 23:20 by GELaundry4ever (Nacogdoches, TX, USA (considering moving to Temple, Texas))        
agiflow

Too many people are too stupid to know how a washer works. They think or assume that something magical is going on then they blame the machine.

Post# 1228568 , Reply# 39   4/12/2025 at 00:27 by washerdude (Canada )        
Another WhirlFool Engineering Masterpiece!

Not to detract from the thread, but it immediately reminded me of what I have to do to our Whirlpool fridge this weekend, mainly the condenser coils...

You know the coils which are at the bottom? Those zig zag shaped ones making it ridiculously difficult and clunky to clean? Wonder why literally every other manufacture has the condenser coil stack sitting behind the back panel at the rear that can be brushed and vacuumed off easily? It's almost as if they used their brains and realized that those coils need to be cleaned off regularly in order to help the unit to dissipate heat. Why not just copy Whirlpool? It'll fail quicker and you'll get more money because people will have to buy new fridges since basic maintenance is made difficult. The zig zag coils do in fact add more surface area to dissipate heat which in turn raises efficiency, but where does that efficiency go when they accumulate with dust and are horrendously difficult to clean?

I kid you not, I need to roll the fridge across the kitchen to the sliding door and then use a leaf blower (which I had to buy just for this and not blowing leaves ironically) to blow out all the dust from the coils so that it flies outside and not all in the house. I already have a coil brush that I use to clean out the dryer lint trap housing but due to the way the coil is designed and how tight the gaps are, won't fit at all. Making basic maintenance (but vital) like this difficult only leads me to think that they KNEW it would be a problem and just left it out in the field for people to figure out on how to maintain. If they figured it out, good for them, if not, oh well let the compressor burn out and buy a new fridge! Just more pointers to the fact that Whirlpool doesn't care in the slightest bit. If that does happen, my next fridge will be either a GE or Samsung BESPOKE, they seem to have finally improved vastly with the issues they were having a decade back. LG fridges have remained horrifying with their linear compressors failing.

It really is the case that there is no manufacture that can build every single appliance (fridge,stove,DW,washer and dryer) reliably. Not sure if others noticed, but all kitchen appliances from all manufactures have very identical handle designs now, could this be an indicator that they know that people mix appliance brands and tend to not go with just one brand for the kitchen?

Personally my recommendations would be this:

Fridge: GE, Samsung BESPOKE, Frigidaire and Frigidaire Gallery but avoid french doors from them.

Dishwasher: Bosch, maybe Maytag but I've seen reports of them becoming clogged and also being difficult to clean out. BOL Whirlpool, BOL-MOL GE. Miele if you can afford it.

Stove: GE, Frigidaire and Frigidaire Gallery.

Front Load Washer: LG with Turbowash, Electrolux, GE, Speed Queen if you can afford it.

Top Load Washer: Used WP direct drive, if new then a GE top loader with a dual action agitator. If you have the money and are okay with the extremely restrictive control options, go for a Speed Queen TC5 and only that Speed Queen.

Dryer: Electrolux, LG, GE but only the ones with the controls at the front. The ones with the circular heat grille at the back are insanely complicated to take apart for cleaning. Whirlpool with the top mount lint filter but even with those, have seemed to taken a nose dive of quality and assembly, likely go for a used one of those. Speed queen if you can afford it.





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Post# 1228583 , Reply# 40   4/12/2025 at 08:51 by Whirlpool862 (Columbus, OH)        

I don’t think whirlpool will be over but they’ve been declining recently, their newest washing machines seem to be prone for control board failures.

Post# 1228584 , Reply# 41   4/12/2025 at 09:09 by Pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        
i wish speed queen could buy maytag from whirlpool

pierreandreply4's profile picture
i wish speed queen could buy maytag from whirlpool the reason i think that is my mom and i who use to buy whirlpool inglis products no longer trust whirlpool and back in 2021 when we bough or curent daily driver washer dryer set i have tryed convincing my mom that we look into the speed queen huebsch model line tr7 tc5 ect but did not lisen i knew maytag aspecaly the model we have was made by whirlpool we went with maytag because it cost less 4 years later now with a washer that can not dispense hot water if set to warm wash or hot water wash and i wonder how would maytag speed queen washers look like would they have electronic control like this or would they go with the tr series tc5 series pic of the control as an exemple whirlpool made maytag

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Post# 1228595 , Reply# 42   4/12/2025 at 11:54 by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
They think or assume that something magical is going on ...
Some brands/models have functions that seem magical.   :-)



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