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Thread Number: 97940
/ Tag: Modern Automatic Washers
Maytag walks across floor during spin cycle |
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Post# 1228934 , Reply# 1 4/15/2025 at 23:39 by RP2813  (Sannazay) |
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Post# 1228937 , Reply# 2 4/16/2025 at 00:53 by DADoES (TX, U.S. of A.) |
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 TooConfused, Your post title references Maytag but the message references Whirlpool WTW5000DW (definitely a WP model number), so that presumably is the machine of problem? D in the model number indicates model-year 2014 although it was produced for several years longer. There's a number 0, 1, 2, or 3 following the W that you didn't cite, which is the engineering revision. You didn't reference how long ago it was that you bought the house with the washer included. The serial number is coded for year and week of production, which is more accurate for age than the model number. It may be a bit older than you were led to believe. Anyway, excessive oscillation/bouncing of the tub during spin indicates the suspension rods may be bad even if they're not obviously broken. Press down hard on the tub with both hands 180° apart and release, it shouldn't bounce excessively. The hub that secures the basket to the drive shaft could also be the fault. Or both the hub and the suspension rods. | ||
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Post# 1228939 , Reply# 3 4/16/2025 at 02:07 by henene4 (Heidenheim a.d. Brenz (Germany)) |
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Totally not sure, so someone correct me, but don't these use a liquid filled balance ring on the drum as well? IF it uses one and it's been damaged (thus empty) that *could* cause problems with balancing even on very low OOB situations. | ||
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Post# 1228950 , Reply# 5 4/16/2025 at 07:16 by Combo52 (50 Year Repair Tech Beltsville,Md) |
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Five-year-old whirlpool top load washer walks
Yes, check the balance ring. It should be half filled with liquid. You might be able to confirm this by spinning the tub back-and-forth by hand you should hear the liquids, swooshing around at the top of the inner wash basket.
Run the machine on the spin cycle with nothing in it, it should be pretty silent. If it isn’t there something mechanically wrong. The legs should not be extended any further than necessary to level it even though you might have it perfectly level if all the legs are out inch and a half to 2 inches it’s going to be less stable. It can have something to do with what you’re putting in the machine towels and sheets should not generally be mixed together, for example, are you having any trouble with things seeming to ball up and be all on one side of the tub? Something is definitely going on. This is an unusual complaint for this machine out of the hundreds we’ve worked on. I’ve never had one that walked unless it had a lot of hard use and then usually we change the four strut spring assemblies and they work fine again. John L | ||
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Post# 1228974 , Reply# 6 4/16/2025 at 10:55 by DADoES (TX, U.S. of A.) |
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It's officially a Whirlpool but I was told by them that it's made by Maytag (or maybe the other way around, don't remember) because the technical manual they sent me (pdf file) is titled Whirlpool-Maytag-mvwc400.Whirlpool bought Maytag in 2006. Maytag factories were shut down shortly after, Maytag-branded laundry appliances then became Whirlpool mechanisms. | ||
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Post# 1229036 , Reply# 8 4/16/2025 at 20:39 by DADoES (TX, U.S. of A.) |
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There is a 'drain and spin' selection, but for some dumb reason it adds water (twice) in between spinning.Drain and Spin is correct for the purpose. The brief water sprays aren't an issue, the point is to run it on spin with no clothes (if you haven't thus far) to confirm the walking problem occurs. "four strut spring assemblies" does refer to the suspension rods. They not only support the tub, they have a dampening function to control bouncing and oscillation. The dampening function is what fails to cause excess oscillation/tub impacts/walking. | ||
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Post# 1229052 , Reply# 9 4/17/2025 at 09:04 by jamiel (Detroit, Michigan & Palm Springs, CA) |
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Post# 1229058 , Reply# 10 4/17/2025 at 10:25 by DADoES (TX, U.S. of A.) |
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A direct-drive type of shipping strap is not involved on the machine of question.
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| Post# 1229093 , Reply# 12 4/17/2025 at 16:40 by William8 (Michigan) | ||
It's odd the previous owner didn't get a refund, or a warranty repair. Really, if it did that since new, he would just get a refund/exchange from Lowes.
If he really only did 50 loads, it would be less than a year old (under warranty). I have feeling he used it more than he thought he did, or used it for a couple years. | ||
| Post# 1229101 , Reply# 13 4/17/2025 at 17:58 by qsd-dan (West) | ||
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Post# 1229105 , Reply# 14 4/17/2025 at 18:29 by DADoES (TX, U.S. of A.) |
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| Post# 1229449 , Reply# 17 4/21/2025 at 13:38 by Whirlpool862 (Columbus, OH) | ||
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You can try the suspension rods first as those can also fail, but on these bigger VMWs (like the WTW5000DW), it’s often the tub that fails. | ||
| Post# 1229505 , Reply# 19 4/21/2025 at 21:25 by TooConfused (United States) | ||
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I believe I have found the correct tub bushing here: www.thriftyapplianceparts... | ||
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Post# 1229556 , Reply# 20 4/22/2025 at 13:23 by RP2813 (Sannazay) |
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