Thread Number: 26063
Speed Queen Washers (current models)
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Post# 400102   12/16/2009 at 17:10 (3,053 days old) by mrb627 (Buford, GA)        

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I understand a few members have purchased new Speed Queen top load washers in which the water level seemed a little low. An adjustment can be made to increase the water level to what a normal user would expect to see.

My question is how low was the lowest water level before the adjustment was made? How much did the lowest water level rise after the adjustment?


Post# 400109 , Reply# 1   12/16/2009 at 17:16 (3,053 days old) by danmantn (Tennessee)        
It was VERY Low! Compared to previous washers...

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What I would have considered a "medium" load. It was...I would guess 1/4" below the top fabric softener port (discharge on side of agitator post). After, it's about a 1/4" above the port...a total increase of 3/4" to 1" of water (including the length of the port). It took 2.5 turns of the adj screw on my model to get it up that high, I'm just thankful that I could adjust it; I wouldn't have been very happy otherwise. I purchased the TOL AWN542.

Post# 400121 , Reply# 2   12/16/2009 at 17:38 (3,053 days old) by danmantn (Tennessee)        

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Sorry Malcom, just realized you wanted the lowest level. I'll check after the holidays when I return. Can't state the previous, but will check the new.

Post# 400139 , Reply# 3   12/16/2009 at 18:03 (3,053 days old) by mrb627 (Buford, GA)        
Lowest Water Level

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Yes, I was interested in the lowest level. Just wondering how usable it would be at that lowest setting. Is it too low?


Post# 400143 , Reply# 4   12/16/2009 at 18:14 (3,053 days old) by danmantn (Tennessee)        

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I have used the "lowest" setting after adjustment and it comes above the agitator fins barely. I'm not certain what it was before that. I would guess 1/2 inch lower. Speed Queen calls this "mini" so I would imagine it's super low. Having said that, Speed Queen specifically states in it's manuals for "hand wash" and "delicate" cycles to use lots of extra water (even a ex large amount for a small load) in order to provide the greatest protection for delicate fabrics.

I've washed some sweaters on hand wash and the delicate cycles and it's very gentle. On slow, the agitator creates almost a hand like back-and-forth motion in the tub (105 degrees each way of course!). Very gentle.

The possibilities are endless it seems...infinite water levels, manual command of spin/agitation speed with the "Fabric" selector and normal cycle selected - or if you choose "Delicate" or "Hand Wash", then the washer determines the speed and also dictates intermittent agitation (Delicate gets normal speed, int and Hand Wash gets slow speed, int). Speed Queen only lists fabrics on the switch, not what they do--so I made a handy chart. I have timer charts from Speed Queen if you need 'em.

Post# 400145 , Reply# 5   12/16/2009 at 18:19 (3,053 days old) by danmantn (Tennessee)        
Another thing to note...

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When I was researching the SQ, I was quite concerned about the 3.3 cu ft tub. I have a 2003 Whirlpool elsewhere that I always considered huge at 3.5 cu feet. I was really suprised on how big the SQ tub was! The agitator on the SQ is much more narrow that the WP corkscrew giving a LOT more room, also the agitator in the SQ is near-flush with the tub. Both of these create a very roomy interior, so on even the smallest setting, I would imagine great turnover. Just wanted to add that. I've been in classic TL heaven since the day I bought it. I have nothing left to wash in the condo. :(

Post# 400211 , Reply# 6   12/16/2009 at 22:46 (3,052 days old) by mtn1584 (USA)        

DanMan, Can you post some pictures of your new machines, I have the same ones. I am curious to see how they look with the inserts you bought as well as the "Q" emblem.
PS I also like the review you posted about our washer on

Post# 400213 , Reply# 7   12/16/2009 at 22:49 (3,052 days old) by danmantn (Tennessee)        

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Will do as soon as I get back from Holiday. I also have a full cycle video cut to 9 mins awaiting upload to YouTube I made.

Post# 400216 , Reply# 8   12/16/2009 at 23:03 (3,052 days old) by danmantn (Tennessee)        
Had these afterall on the laptop...

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Pic 1 of the washer control with Red inserts. The knobs were VERY hard to remove (had to eventually use pliers covered with protective cover) and Speed Queen instructions failed to mention how the timer knob removes (reverse screw off rather than pull). The inserts are paper-thin plastic inserts (knob disassembles) and scratched easily during installation. The reverse side is white. I'm certain a call to SQ will have new ones quickly on the way, but I haven't had a chance to do that yet. A bit pricey for what you get ($11 for 4 inserts). Having said all that, it does jazz up the washer a good bit and matches colors that are in the kitchen. I have two new (still sealed) sets (8) green ones if anyone is interested--I ended up liking red enough to not remove the knobs again. They come in green, red, blue and black from SQ.

Post# 400217 , Reply# 9   12/16/2009 at 23:04 (3,052 days old) by danmantn (Tennessee)        

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Pic 2 of washer

Post# 400218 , Reply# 10   12/16/2009 at 23:05 (3,052 days old) by danmantn (Tennessee)        

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Pic 1 of dryer

Post# 400219 , Reply# 11   12/16/2009 at 23:12 (3,052 days old) by danmantn (Tennessee)        
Speed Queen Control Panel "Texture"

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Although I had seen a lot of picturs of the SQ control panel, I was suprised to see it does have a quite of bit of detail to it when I finally received it (I purchased from the hardware store over the phone). The lines shown are textured ripples and the SQ word is highly reflective. Link to company that produces the graphics. Hope the info helps someone else who may have had the same questions I came across.


Post# 400223 , Reply# 12   12/16/2009 at 23:29 (3,052 days old) by rp2813 (The Big Blue Bubble)        

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The shape of the control panel (not the graphic design or knobs but the entire console) combined with the "extra rinse" switch have a scarey resemblance to my dreaded Raytheon Amana machine. It's comforting to know that these SQ's are not the problem machines the Amanas were, even though the resemblance is still there. From what I've read on this site, the SQ's are the modern day Maytags and if I were in the market for a new TL, that's probably what I'd buy.

Post# 400224 , Reply# 13   12/16/2009 at 23:29 (3,052 days old) by mtn1584 (USA)        
Very cool

Lots of luck DanMan they lok great. I am glad you said you had to turn your water adjustment screw several times to reach your desired water level. I had to turn mine about the same, and was worried I turned it too much. It has been a few months since I did it and have not had any problems. Thanks for the photos. Happy Holidays

Post# 400229 , Reply# 14   12/16/2009 at 23:48 (3,052 days old) by rp2813 (The Big Blue Bubble)        
Just for Comparison

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Here is a shot of the Raytheon Amana pair from hell with similarly shaped console.

Post# 400232 , Reply# 15   12/17/2009 at 00:01 (3,052 days old) by danmantn (Tennessee)        
"Dreaded Amana's"...

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Thanks to the info on this board, I called SQ headquarters in Ripon, WI when I was researching and asked them if this was just a rebadged Amana, he assured me it wasn't and that when SQ had returned to the home market, they kept "only the good stuff" and re-engineered the rest. I have had no experience with Amana's, but wanted to check anyway. Time will tell if that is true, but from everything that I have experienced so far, the quality is there. If it only lasts the 3 years that it's under warranty, then I got a better value than my Whirlpool Cabrio of just over 1 year. But I really doubt that will be in the case. As I visit the laundromat 1x a month (Speed Queen laundromat of course) to wash the king comforter, I hear the TLs kick on and they sound exactly like my home model.

A few calls to SQ post-purchase has been nothing less than stellar. The last person I spoke to had been in the laundry business in some form or fashion for over two decades! They know their stuff! He even provided his company e-mail address if I had any further questions (he sent me tech docs on the units). It is refreshing.

It's a bit odd - it's like purchasing a NEW piece of history. I just hope that TLs can hange around a few more years. I still have the '03 Whirlpool TOL TL that is in perfect order - hopefully it will die before SQ quits making TLs. The lady that owns the SQ laundromat said they were heavily pushing FLs (she only has 3 TLs now). The lady at the hardware store said that her SQ salesman was encouraging her to stock more FLs. I'm just not a FL guy yet. I guess I'm young-old school. :)

I would imagine that if TLs continue, then they will go to the version of the commercial TL where it uses less water by partial rinsing and other tricks. One thing mine does is a slow cold/hot fill. Instead of a waterfall, I get trickles. SQ states this is now government mandated flow restriction--I cannot see HOW that would save the planet, but oh well. Who knows...get a TL while you can.

Post# 400239 , Reply# 16   12/17/2009 at 05:24 (3,052 days old) by mrb627 (Buford, GA)        

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When I was at my local SQ dealer, they had a cutaway transmission with a handle underneath to turn. It showed the six moving parts in the transmission and they were all metal gears. That was enough to convince me that they were not rebadged Amanas.


Post# 400255 , Reply# 17   12/17/2009 at 08:19 (3,052 days old) by danmantn (Tennessee)        

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Yep, that "cutaway" is also online at - see link. The transmission only has like 6 moving parts.


Post# 400256 , Reply# 18   12/17/2009 at 08:45 (3,052 days old) by mrb627 (Buford, GA)        
Just Cannot Decide

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I just cannot seem to decide between the TL and the FL model. I have this unusual fascination with the FL w/ heater. But the cost difference may end up being the deciding factor.


Post# 400257 , Reply# 19   12/17/2009 at 08:53 (3,052 days old) by peteski50 (New York)        
Speed Queen!

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I wish they would make the FL with the same mechinacal design and be able to adjust the cycles like the TL machines.

Post# 400259 , Reply# 20   12/17/2009 at 09:10 (3,052 days old) by jetcone (Schenectady-Calrods,Monitor Tops,Toroid Transformers)        
got my order in for a FRONT LOADER

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with the heater option!! YAYAYAAA!

Post# 400289 , Reply# 21   12/17/2009 at 11:32 (3,052 days old) by rp2813 (The Big Blue Bubble)        

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Good to know you got the info that your machines are not just rebadged Amanas. To their credit, my machines lasted 9 years, but they were frustrating ones. The washer was on its 4th belt when I unloaded it, the belts were not simple to replace, and the dryer sounded like a bucket of bolts from day one. "Commercial Quality" indeed. The repair man advised about the dryer, "it's just tin" and that the solid and quiet performance I was getting from my little HOH dryer before it was a thing of the past.

Those Amanas cost me more than what I bought them for, because out of fear I kept renewing the extended warranty on them. I did get my money's worth out of that, but the point is, I shouldn't have had so many repairs in the first place. I finally gave up on those machines when I saw a great deal on a Duet pair at Lowes, and dumped the Amanas on CL.

As for TL vs. FL, I've reached the conclusion that TL's are much better for doing a load of towels, at least when compared to my pathetic Affinity washer that is far too skimpy with its water levels. I wish my current laundry room would have accommodated my Duets. I had no complaints about those machines.

Post# 400307 , Reply# 22   12/17/2009 at 14:37 (3,052 days old) by mrb627 (Buford, GA)        

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COOL! When will your new machine be delivered? I am still trying to justify the difference between FL and TL.


Post# 400320 , Reply# 23   12/17/2009 at 16:12 (3,052 days old) by mrb627 (Buford, GA)        

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I have a question about the "Extended Tumble" feature on your dryer.

1) Does the dryer tumble constantly during the Extended Tumble or is it intermittent?

2) Does the end of cycle signal repeat during the extended tumble?


Post# 400358 , Reply# 24   12/17/2009 at 19:17 (3,052 days old) by strongenough78 (California)        
Hey I have a question......

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Do the new Speed Queen machines, either home or commercial, have a full length first spin cycle? I went to a laundromat that I know has Speed Queens to wash some work clothes and a blanket. Now when I used this place a month ago I didn't really notice but this time I payed attention. And for the first spin cycle, it spun for all of 15 seconds, if that long. Stopped and started to fill for the rinse cycle, and there was still like half of the wash water left in there. Can laundromat owners make adjustments to the machines like wash cycle length, spin cycle length and so on? I won't be going back there which sucks cause I like the Speed Queens, but I had to run them through another cycle without soap to assure they got a proper rinsing. Oh and I forgot to mention, they were top loaders.

Post# 400362 , Reply# 25   12/17/2009 at 19:41 (3,052 days old) by danmantn (Tennessee)        

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It continues for I believe 30-40 minutes (continues to tumble without heat). I would believe this to be much easier on the motor - my 03 WP stops and restarts the dryer (lights dim) for 1 min then stops and cycles over. The signal sounds every 10 minutes. Note on the signal, although you can adjust it, it is still quite loud on the min setting for a condo (if you're near it), but it can get really loud for a basement option. The buzzer is interesting--it will buzz for end of cycle about 15 seconds before tumbling stops...reverse of what normal dryers do.

And while we are on the subject of dryers, the SQ has some interesting qualities. The very first thing I noticed was that the door seemed flimsy as I tried to close it gently on the corner...well, I was being too gentle, it's really ment to be closed with a good swing--after that, never had any concerns as I get a good quality THUNK. Just use to my old WP shelf design which is quite heavy. The door reversing is ubber simple. Being use to the WP, sometimes I miss not having the "shelf" door when I'm at the condo, but the swing out on the SQ is nice too as it's easier just to scoot the basket right under the door opening (which is HUGE).

The interior is galvanized steel - no tin here - just like in the laundromat, it gets very hot, and the auto sensing settings (avg about an hour) are all that I use...too lazy to figure out time settings.

I seem to have best luck out of the "delicate" heat setting, which seem to produce the least wrinkles. The "Auto Wrinkle Out" feature is awesome - runs about 30 mins with cool down and is for anyone (like me) who believes the dryer is an iron in disguise. I've been very impressed with how it works--much better than the "Tumble Press" option I have on the WP.

I am attempting to learn how to do better laundry from being educated by the owner manuals. No more towels and sheets...towels stay wet, sheets dry as a first I thought it was the dryer, then I realized it's me. I dry most everything 1/2 way between "More Dry" and "Less Dry".

The interior light is brighter than most and located above the lint filter. The lint filter is an interesting beast. It has a protective grate on top that comes out, it's secured with a screw and is a small design...which actually forces you to clean it after each load like you should. Sometimes the lint can be tricky to get out--a simple 1" paint/pastry brush is perfect--works like a charm to get thin lint out after a load. After the education, I find the design much better and safer than an "out of sight" version.

The drum rolls the opposite direction of my WP. As with all SQs, most all of the items can be serviced from the front. The dryer is as quiet as my WP TOL, but will get a bit noisey with zippers on the galvanized steel.

Just to revisit Amana's...I just visited my aunt today who has fairly new Amana's (not sure of the date). It had a VERY flimsy design and a bizzare straight-vane agitator that was quiet tall and spikey looking fins on the agitator. THe dryer was very flimsy as well. I'm guessing this was post SQ production and before they got out of the TL business.

I did consider the FLs, but for 3 loads a week max, I'll never justify the purchase. I would suggest anyone go to a laundromat (as I did) and give them a spin--just be sure it's new like the current models as they have changed drastically over the past 10 years. I would love to hear anyone's comments on their FL experience with SQ. Luckily my local laundromat had the new FLs. I called SQ (during the Amana call) and the guy said that any FL will vibrate...and unless it was a concrete floor, he would not recommend the purchase. I have seen people at Lowe's buying FLs for mobile homes. I can't imagine the trouble. SQ suggests a bolt down kit for those types of installations. For the price of the FL, I got both TOL washer and dryer. I paid like 570 for the washer and like 470 for the dryer...very good prices for SQ, most other areas are higher.

Please ask any questions you would like--I'm an open book. Like I've said before, I spent 6 months researching.

Post# 400370 , Reply# 26   12/17/2009 at 19:51 (3,052 days old) by danmantn (Tennessee)        

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My SQ home machine has the following spin cycle on regular:

1st Spin is 3 mins
Spin and Spray, 25 sec
Continued Spin for 2m 35 sec

Agitate/Rinse for 3 minutes

Spin Out for 6 minutes

Sounds like they are using the new "Eco" version from Speed Queen Commercial - video interview with SQ in the link.


Post# 400371 , Reply# 27   12/17/2009 at 19:53 (3,052 days old) by danmantn (Tennessee)        

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And yes, laundromat owners are fully in command in how generous or cheap they can be on their machines (to a point) with programming changes--sometimes even by the time of day that you visit! SQ home models allow you to do whatever you wish.

Post# 400372 , Reply# 28   12/17/2009 at 19:56 (3,052 days old) by supremewhirlpol ()        

Can someone say Amana? Now boys and girls repeat after me:AAAAMMAAAANNNAAAA.

Post# 400373 , Reply# 29   12/17/2009 at 19:58 (3,052 days old) by strongenough78 (California)        

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Ahhhhh ok. That makes sense. Concidering they charge $1.75 per load which is pretty pricy compared to $1.25 here at the apartment and another laundromat near by with Whirlpool products. I wonder if I should mention it to someone. But until then I'll go to the other laundromat or use the ones here. I'm not gonna pay 50 cents more for clothes to comeout half-assed rinsed. I sometimes like to get out of the house for a while which is why I venture around at laundromats to do my wash.

Post# 400374 , Reply# 30   12/17/2009 at 19:59 (3,052 days old) by strongenough78 (California)        

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Oh yeah one more thing, since they basically cut out the first spin cycle, the rinse cycle is like 6 or 7 minutes long.

Post# 400375 , Reply# 31   12/17/2009 at 20:00 (3,052 days old) by strongenough78 (California)        

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These are the newer Speed Queen models. Not the Amana made ones.

Post# 400376 , Reply# 32   12/17/2009 at 20:00 (3,052 days old) by danmantn (Tennessee)        

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Check out the video in the link explains the new rinsing part. If restrictions continue on home products, I would imagine this as the option to keep TLs alive. SQ states clothes are actually cleaner in the video.

Post# 400378 , Reply# 33   12/17/2009 at 20:04 (3,052 days old) by supremewhirlpol ()        

I was referring to the picture of the Amana set above, not the Speed Queens.

Post# 400382 , Reply# 34   12/17/2009 at 20:54 (3,051 days old) by strongenough78 (California)        
My bad

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Sorry about that Supreme lol.

DanMan, I must have overlooked that link to the video, but yeah that's what they do at that laundromat. Now I agree that they obviously come out cleaner, but as far as the rinse factor, I'm really skeptical on.

Post# 400383 , Reply# 35   12/17/2009 at 21:02 (3,051 days old) by supremewhirlpol ()        

No worries, it was meant as a fun observation.

Post# 400384 , Reply# 36   12/17/2009 at 21:38 (3,051 days old) by mrb627 (Buford, GA)        

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So, it looks like the coin op machines do a partial drain then fill for the rinse (like a cool down) then save the long spin spray for the final spin.


Post# 400385 , Reply# 37   12/17/2009 at 21:45 (3,051 days old) by danmantn (Tennessee)        

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What is a cool down? I've had one on my WP, but never knew what it did?

Post# 400386 , Reply# 38   12/17/2009 at 21:45 (3,051 days old) by pulsator (Saint Joseph, MI)        

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Not all of the coin-op TL washers do that! Mine has the option to do this energy saving craptastic cycle or to do the regular wash, spin, rinse, spin!

Post# 400387 , Reply# 39   12/17/2009 at 21:47 (3,051 days old) by danmantn (Tennessee)        

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You know, something I noticed on the SQs is that they state "COMMERCIAL WASHER/DRYER" - not the famous "Commercial Quality" that other brands use.

Post# 400396 , Reply# 40   12/17/2009 at 23:27 (3,051 days old) by strongenough78 (California)        

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Kenmore/Whirlpool came out with the Permanent Press with "Cool Down Care". What that would do is on the PP cycle, after the first wash cycle the machine would then do a partial drain, pause for a couple of minutes, then refill with cooler water and agitate at a slower speed to reduce wrinkles. That would happen twice before the first spin cycle then resume as normal. That's how the Whirlpool models did it, the Kenmores would do a partial drain, then agitate for about a minute while filling, it would then stop agitating, fill the rest of the way, and agitate at a slow speed. This would also happen twice before the first spin cycle, then resume as usual.

Post# 400397 , Reply# 41   12/17/2009 at 23:28 (3,051 days old) by strongenough78 (California)        

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That's exactly what they do now. I'm skeptical about it though.

Post# 400422 , Reply# 42   12/18/2009 at 04:19 (3,051 days old) by dadoes (TX, U.S. of A.)        

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There have been several variations of the cool down sequence amongst Whirlpool and Kenmore models over the years.

Very early "wash-n-wear" models did not agitate during the cool down, they simply did repeated partial drains and refills through a couple timer increments.

As noted, a variation on Kenmore involved a partial drain (until the water level pressure switch reset), then fill and agitate simultaneously (at low speed) for the remainder of the drain increment until the timer advanced to the next increment. If the target water level hadn't been reached (which was the usual case, except perhaps in cases of very high water pressure), then agitation stopped on the 2nd increment until the fill level was reached at which point agitation resumed for two minutes. Repeat the sequence for a two-stage cool down, then continue with drain/spin/rinse/spin.

Whirlpool's Knit cycle (which was separate from Gentle) had a one-stage cool down. I don't know Kenmore history that well, if they carried a Knit cycle with cool down.

Perm Press was cut back to a single-stage cool down later in belt-drive production when conservation became a concern. Our LDA7800 originally had a double-cool on Perm Press, a replacement timer was revised for single. The original timer had the shift to low speed agitation at 4 mins for the remainder of the cycle including rinse. IIRC the replacement did shift to low for the last 4 mins of wash, but the cool down and rinse may have been at high speed.

Far as I'm aware, direct-drive units always had a single-stage Perm Press cool down, with no separate Knits cycle. Spin-drain models drained almost completely until pressure switch reset due to the water kicking up.

Post# 400457 , Reply# 43   12/18/2009 at 09:45 (3,051 days old) by rayjay (Carteret, New Jersey)        
Spped Queen Front Loader

Hey Jetcone..... Let us know when it is delivered and how you like the Spped Queen Front loader with the heater.

I was wondering if you can adjust the water level on this one too???



Post# 400461 , Reply# 44   12/18/2009 at 10:09 (3,051 days old) by danmantn (Tennessee)        

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I wonder why the heated version is only available on the front load, rear control model?

Post# 400511 , Reply# 45   12/18/2009 at 13:45 (3,051 days old) by mysteryclock (Franklin, TN)        

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Would love to see some pictures of the FL when it comes in!!

Post# 400536 , Reply# 46   12/18/2009 at 16:30 (3,051 days old) by mrb627 (Buford, GA)        
Front Loader w/ Heater

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I will be going shopping tomorrow if the weather improves. Might be putting my order in for an FL with a heater. I wonder why the "Imperial" model doesn't have it. They went as far as to upgrade the galvanized dryer drum to stainless steel, but no boosted heater. If I thought I could live without the heater, I would go for the Imperial set for SURE!

But no heater? Strange...


Post# 400541 , Reply# 47   12/18/2009 at 17:31 (3,051 days old) by danmantn (Tennessee)        

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I lust after the Imperial as well. We want a FULL review when you get it. CONGRATS!!!!!!!!!!!!!!!

Post# 400577 , Reply# 48   12/18/2009 at 20:37 (3,050 days old) by mysteryclock (Franklin, TN)        

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I was sort of puzzled too why their obviously TOL Imperial didn't have a heater. At that price point (and who they are competing with at that $ range) it really is a glaring omission.

My only real beef with the SQ FLs in general are the simplicity of the cycles / lack of advanced options. The build quality seems tremendous for a home machine, but they are really almost oversimplified. It makes me wish someone would offer a mod kit to replace the control panel with an iPod Touch that could offer a variety of built-in cycles, full-control options for us geeks and a killer GUI.

Post# 400585 , Reply# 49   12/18/2009 at 21:08 (3,050 days old) by mrb627 (Buford, GA)        
Quantum Control

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Speed Queen's Quantum control for their commercial machines offers more flexibility to the cycles. Not sure what the price difference would be between the actual vended commercial machines and the horizon line.


Post# 400674 , Reply# 50   12/19/2009 at 11:01 (3,050 days old) by mrb627 (Buford, GA)        
Order Place

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Well, I have placed my order for a Speed Queen FL washer w/ Boosted Hot and Matching dryer. They will be delivered on Wednesday.

I can hardly wait.


Post# 400675 , Reply# 51   12/19/2009 at 11:09 (3,050 days old) by appnut (TX)        

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YAY!!! Malcolm, 46 years ago that day our new Norge15 DispensoMat was delivered at our house.

Post# 400680 , Reply# 52   12/19/2009 at 11:35 (3,050 days old) by mrb627 (Buford, GA)        
Love That Norge

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Love that Norge with its TAKE NO PRISONERS agitator!


Post# 400691 , Reply# 53   12/19/2009 at 12:41 (3,050 days old) by toploader1984 (Roseville, michigan)        

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wow! congrats malcom!! i am looking forward to some videos and pics of it, there aren't many pics or movies of the speed queen FL.

Post# 400693 , Reply# 54   12/19/2009 at 14:17 (3,050 days old) by mrb627 (Buford, GA)        
Speed Queen Front Loader Videos

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I totally agree. There aren't enough videos of these beauties online. The Speed Queen video channel on YouTube is okay, but needs to be more informative. The first SQ dealer I went to this morning had a complete cutaway of a top loader on the sales floor. It was surrounded by plexiglass. I didn't ask him if it was operational, but it looked like it would have done dry agitation if it had been plugged in.

The second dealer that I went to had the front loader on the sales floor. The pricing they offered beat all other quotes. The salesman said they have been selling the hell out of the SQ's as a whole. Pretty amazing for a company that has virtually no marketing department.

I certainly hope the delivery goes off without a hitch as it has already been a week since I have done any washing. I may have to hit the local laundry mat tomorrow. Actually, I have a spare TL in the garage. I will probably hook it up tomorrow and do some washing tomorrow night.


Post# 400696 , Reply# 55   12/19/2009 at 14:57 (3,050 days old) by mark_wpduet (Lexington KY)        

mark_wpduet's profile picture
I can't WAIT to see vids of your SQ FL washer :) I haven't seen any good vids of it.

Post# 400711 , Reply# 56   12/19/2009 at 18:21 (3,050 days old) by mtn1584 (USA)        

Congrats on your new purchase. Back in June I'm pretty sure you recommended SQ to me when I was deciding to get a new TL. "GE or SQ". I purchased the TOL TL and matching dryer. They are hands down the machines I've ever owned. Best of luck to you, and I hope you post some videos on You Tube real soon.

Post# 400806 , Reply# 57   12/20/2009 at 05:41 (3,049 days old) by mrb627 (Buford, GA)        
Could Have Been Me...

mrb627's profile picture
I have been a long time advocate of the Speed Queen brand. I have convinced quite a few people to evaluate them. Unfortunately, I have not been as successful in convincing anyone to go for the front load set yet. So, I am more than HAPPY to take the plunge myself.

Counting down the minutes till they are delivered and installed.

Post# 400895 , Reply# 58   12/20/2009 at 15:49 (3,049 days old) by danmantn (Tennessee)        

danmantn's profile picture
Can't wait!

Post# 400899 , Reply# 59   12/20/2009 at 16:36 (3,049 days old) by mark_wpduet (Lexington KY)        
Lets all hope

mark_wpduet's profile picture
they use more water than the LG! I also HATE the deciding to spin routine on my Duet! It would be so nice for it to drain and just ramp up. That would save so much time! Sometime it takes ten min's to decide to spin. I can't wait to see vids of this thing. My Duet is almost 5 years old, when it dies, I think I'm getting a SQ FL

Post# 401005 , Reply# 60   12/21/2009 at 08:27 (3,048 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
I just got a call from my salesman. It appears that the FL with the heater is on backorder from the factory until the first week in Feb. Too long to wait for a machine, IMO. My salesman is checking with the Regional Sale Manager to see if they can find one quicker.

Considering a downgrade to the TL.

Post# 401023 , Reply# 61   12/21/2009 at 09:55 (3,048 days old) by mtn1584 (USA)        

Trust me, you won't be downgrading if you get the TL.
I know you prefer a FL, but I really think you will like the TOL TL by SQ. Either way good luck, let us know what happens.

Post# 401024 , Reply# 62   12/21/2009 at 09:59 (3,048 days old) by mrb627 (Buford, GA)        
Toploader is a GO!

mrb627's profile picture
Well, Speed Queen was unable to come through with the FL in time. Guess it wasn't meant to be...

So, I switched to the TOL TL instead. Got a credit back of 870 bucks.

Machines will be delivered on Wednesday.

Post# 401038 , Reply# 63   12/21/2009 at 10:39 (3,048 days old) by rayjay (Carteret, New Jersey)        

Malcolm. Sounds great, but you could have waited. Unless you do not have a machine now???

I had a chance to get the model with the heater for 1365.00 where I live.

Post# 401055 , Reply# 64   12/21/2009 at 12:12 (3,048 days old) by aldspinboy (Philadelphia, Pa)        

aldspinboy's profile picture
Hello Malcolm...Sorry you had to wait for your front id hope that you would wait for the washer i love heated washes and higher spin speeds. Why did you change your mind ?
Ether way they are both qwility machines...Hear is a traning & sales lit for you and members.

Darren k.

Post# 401057 , Reply# 65   12/21/2009 at 12:13 (3,048 days old) by aldspinboy (Philadelphia, Pa)        

aldspinboy's profile picture
Pic 2.

Post# 401058 , Reply# 66   12/21/2009 at 12:14 (3,048 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
I could have waited, but then I would have to have paid off the credit card before I took delivery. And even the first week in Feb wasn't a guaranteed date. I could have opted for the one without the heater, but for the cost difference, the heater seemed to be the obvious choice.

Six weeks is a long time to ask somebody to wait for a major appliance. I don't care what appliance.


Post# 401059 , Reply# 67   12/21/2009 at 12:15 (3,048 days old) by aldspinboy (Philadelphia, Pa)        

aldspinboy's profile picture
Pic 3.

Post# 401060 , Reply# 68   12/21/2009 at 12:15 (3,048 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
Now, if they had offered me a loaner machine to use until mine came in, that would have been great.


Post# 401061 , Reply# 69   12/21/2009 at 12:18 (3,048 days old) by aldspinboy (Philadelphia, Pa)        

aldspinboy's profile picture
Pic. 4

Post# 401063 , Reply# 70   12/21/2009 at 12:21 (3,048 days old) by aldspinboy (Philadelphia, Pa)        

aldspinboy's profile picture

Post# 401064 , Reply# 71   12/21/2009 at 12:22 (3,048 days old) by aldspinboy (Philadelphia, Pa)        

aldspinboy's profile picture
Pic 6.

Post# 401065 , Reply# 72   12/21/2009 at 12:23 (3,048 days old) by aldspinboy (Philadelphia, Pa)        

aldspinboy's profile picture

Post# 401066 , Reply# 73   12/21/2009 at 12:25 (3,048 days old) by aldspinboy (Philadelphia, Pa)        

aldspinboy's profile picture

Post# 401068 , Reply# 74   12/21/2009 at 12:27 (3,048 days old) by aldspinboy (Philadelphia, Pa)        

aldspinboy's profile picture
Pic. 8

Post# 401073 , Reply# 75   12/21/2009 at 12:45 (3,048 days old) by aldspinboy (Philadelphia, Pa)        

aldspinboy's profile picture
Malcolm are ther any other dealers beside the current buisness your dealing with...That is truly a long wait... My former job would had have them for you in three days or no longer then a week. Nomally they can't do that loner washer deal because of insurence ressons more moving parts, we could give you a loner fridge because of bad food and that is only for three days at my former job and other white goods buisness practices.
I know it sucks for you...even when i had to tell my customers the same thing.
I could talk to one of my reps to see if there anything closer for you ?

Darren k.

Post# 401081 , Reply# 76   12/21/2009 at 13:17 (3,048 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
I was told that they checked with the Regional Sales Manager for the Southeast Region and the distribution centers in Dallas and Orlando were out of stock as well.

I am sure if they could have found one, they would have. No they have lost 800+ in revenue.

I talked to another salesman on Saturday and was told that he would check on availablility on Monday (today) and call me if they had them. I haven't heard from him so I assume he found the same information.

Perhaps they have sold a number of these machines in the past 60 days, but being backordered from the factory seems unusual.



Post# 401083 , Reply# 77   12/21/2009 at 13:27 (3,048 days old) by mrb627 (Buford, GA)        
Phone Call

mrb627's profile picture
I just got a voice mail from the other salesrep and he indicated that they are out of stock on that model because it has reached the end of production. The ones out in February will be new models altogether.

Anybody have a connection to Speed Queen where this can be validated?


Post# 401087 , Reply# 78   12/21/2009 at 13:54 (3,048 days old) by aldspinboy (Philadelphia, Pa)        

aldspinboy's profile picture
I can talk to someone tomorrow.

Darren k.

Post# 401089 , Reply# 79   12/21/2009 at 14:14 (3,048 days old) by danmantn (Tennessee)        

danmantn's profile picture
Wow using the above calculation and my average of three loads per week, my TOL TL should last me 67 years! :) I doubt that, but I would imagine at least 15-20.

Malcom, have you called Speed Queen directly? Makes me wonder what new versions are coming. I was told in Oct that there were no plans to alter the TOL TL anytime soon since it was redone in Jan 09. But for the most part, was just panel design changes.

Post# 401092 , Reply# 80   12/21/2009 at 14:36 (3,048 days old) by mrb627 (Buford, GA)        
Called Speed Queen

mrb627's profile picture
I called the 800 number for Speed Queen (1-800-345-5649 ) and at the automated menu, I chose option 3. At that time, I was given an option to call another number that was not toll free or visit their website and then it said goodbye and hung up.


Post# 401093 , Reply# 81   12/21/2009 at 14:37 (3,048 days old) by mrb627 (Buford, GA)        
Contacted through website

mrb627's profile picture
So, I filled out the comment/contact section on their web page. We will see if I get a response.


Post# 401095 , Reply# 82   12/21/2009 at 14:40 (3,048 days old) by mrb627 (Buford, GA)        
Alternate Phone Number

mrb627's profile picture
The Alternate Phone Number was 920-748-3121. I may call it once I leave the office. I'll report back after I get home from work.


Post# 401096 , Reply# 83   12/21/2009 at 14:40 (3,048 days old) by danmantn (Tennessee)        

danmantn's profile picture
Hmmm, odd. I had to call SQ to check on my dryer rack (you have to send in the postcard). I mentioned the difficulty in getting that model, etc. They guy placed me on hold and spoke to someone in sales. He stated that they ARE making them, NO major changes are coming (other than necessary tweaks, if any), and that there should be no problems in ordering. (??) You may wanna dig deeper Malcom if that's the one you really, really want.

Post# 401097 , Reply# 84   12/21/2009 at 14:43 (3,048 days old) by danmantn (Tennessee)        

danmantn's profile picture
Yeah, it's a toll call. The toll free is for the Commercial side (odd). There is usually a 5-10 minute wait as the home reps also take commercial calls.

Post# 401117 , Reply# 85   12/21/2009 at 16:20 (3,048 days old) by mrb627 (Buford, GA)        
Additional Findings

mrb627's profile picture
Well, I called the above phone number and only waited 2 or 3 minutes. That was surprising. Anyway, here is what I have found out.

1) There are no plans to replace the model with the Boosted Hot anytime soon.

2) There are 7 available in the factory warehouse.

3) Speed Queen wont offer any more shipments until after the first of the year from the centralized warehouse.

4) Generally, a local retailer has to go through a regional distributor for product. The RD may be out of stock on a particular item but only place an order with the factory on a monthly or bi-monthly basis. The must meet a minimal order to place a re-order.

5) The Boosted Hot model are not big sellers for SQ as they have been known to be service call generators. Mostly because the operator is uninformed of proper operation and they think the machine is not functioning properly due to the long idle pause during the heating session. So, because of this, sales people don't push the Boosted Hot model very often.

6) In a level of frustration, I called my salesman back and asked him to check on the availablility of the Imperial Models. The warehouse closed at 5 pm, so I will have to wait until tomorrow morning. However, the salesman said he expects they will be out of stock as well. I would rather move up to them Imperials than fall back to the TL.

We will see. I suppose if they are out of stock on the Imperials as well, I may just cancel the entire order and shop around a bit. If I don't find something I like better, (like a Miele) I can always place my order for the Boosted Hot model towards the middle of January.


Post# 401142 , Reply# 86   12/21/2009 at 19:00 (3,048 days old) by aldspinboy (Philadelphia, Pa)        

aldspinboy's profile picture
Malcolm i hope everything works out.
It amazing that people in this country still don't have problems with heated washes, and don't have a clue about how it works.
Not all... but most.
And did i hear the word Miele ?

Darren k.

Post# 401147 , Reply# 87   12/21/2009 at 19:21 (3,048 days old) by mark_wpduet (Lexington KY)        

mark_wpduet's profile picture
If it were me, I would wait and get what you REALLY want! Sad u have to wait, that hurts :( .....I know SQ makes good TL washers but will you ultimately be happy with a TL?

Post# 401155 , Reply# 88   12/21/2009 at 19:45 (3,048 days old) by mrb627 (Buford, GA)        
Speed Queen TL

mrb627's profile picture
I know that their TL machines are pretty bullet proof and it would be a minor adjustment to get used to using a TL again. But my Earth-Friendly side wants a FL and I think ultimately I would start looking for a FL before too long.


Post# 401156 , Reply# 89   12/21/2009 at 19:48 (3,048 days old) by douglasdc6 ()        
Hang in there : )

Be patient, Something this nice is worth the wait.

Post# 401161 , Reply# 90   12/21/2009 at 20:26 (3,047 days old) by mtn1584 (USA)        

So what are you gonna do? Do you want me to contact my New York dealer where I bought my SQ TL or are you going to wait?
Either way dude, stick with SQ.

Post# 401171 , Reply# 91   12/21/2009 at 20:45 (3,047 days old) by mrb627 (Buford, GA)        
It Depends

mrb627's profile picture
I suppose it all depends on the salesman. If he can get me the Imperial set quicker, I'll go that route. Otherwise, I may cross my fingers that my current machines will carry me through to Feb.

I'll know for sure in the morning.


Post# 401186 , Reply# 92   12/21/2009 at 21:02 (3,047 days old) by coldspot ()        

My dad order this washer from here. Free shipping since the only place around here was a rent type store.

I bought a frig from them and it came in a1 shape no problems at all.


Post# 401199 , Reply# 93   12/21/2009 at 21:45 (3,047 days old) by danmantn (Tennessee)        

danmantn's profile picture
Dude, get the Imperials (even if you have to wait) and can swing it. Just having a washer with the name "Imperial" is cool. :) I'm very curious about how they look "in real life" - they were on my list (and still are for my primary house, not the condo when the Whirly's go), so it would be nice to see them outside the brochure. I doubt that most dealers have models in the store to see on those. There are some obvious differences that only the Imperial have...but I can't really figure out the differences between that and the regular FLs...other than everything is stainless.

I'm glad SQ was able to get the info for you. They are shockingly honest about their models if you ask them directly about reliability, vibrations, etc.

Post# 401222 , Reply# 94   12/21/2009 at 23:02 (3,047 days old) by mark_wpduet (Lexington KY)        

mark_wpduet's profile picture
OH yea!

Call and see if they have them in stock

Post# 401226 , Reply# 95   12/21/2009 at 23:15 (3,047 days old) by danmantn (Tennessee)        

danmantn's profile picture
According to the link above, AJ is nearly $400 more expensive than my local SQ dealer. Wow.

Jetcone, did you order a Speed Queen as well?

Post# 401263 , Reply# 96   12/22/2009 at 03:47 (3,047 days old) by mark_wpduet (Lexington KY)        

mark_wpduet's profile picture
Hmmm. I wonder if they price match?

Post# 401264 , Reply# 97   12/22/2009 at 03:48 (3,047 days old) by douglasdc6 ()        
Certainly worth the wait :)


Post# 401267 , Reply# 98   12/22/2009 at 04:37 (3,047 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
I do like that there is an actual badge of "Speed Queen" on the front left of the machine. Very nice. I would fork over the extra cash for the Imperials, if they could get them for me in a more timely manner than 6 weeks.


Post# 401278 , Reply# 99   12/22/2009 at 06:42 (3,047 days old) by danmantn (Tennessee)        

danmantn's profile picture
I love the fact that SQ uses a piano hinge on their FL doors. Wow! And the door/window is in the same shape as the Speed Queen Q is really cool. SQ calls the indicator lights, "Q" lights. ;)

Post# 401302 , Reply# 100   12/22/2009 at 08:07 (3,047 days old) by rayjay (Carteret, New Jersey)        

Hey Malcolm. Go for the front loader. You will be happier. Don't settle for something that you may not be happy with. Then you will always be saying to yourself that you should have got the front loaders.

Post# 401304 , Reply# 101   12/22/2009 at 08:12 (3,047 days old) by rayjay (Carteret, New Jersey)        

Hi Malcolm.

I just sent you an email.


Post# 401305 , Reply# 102   12/22/2009 at 08:15 (3,047 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
I agree rayjay. So many times you settle for something that isn't exactly what you want and you end up being haunted by the choices that you made.


Post# 401373 , Reply# 103   12/22/2009 at 13:39 (3,047 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
The Imperial Set is a GO!

Post# 401375 , Reply# 104   12/22/2009 at 13:50 (3,047 days old) by danmantn (Tennessee)        

danmantn's profile picture
A W E S O M E !!! When do you get it??

Post# 401376 , Reply# 105   12/22/2009 at 13:51 (3,047 days old) by danmantn (Tennessee)        

danmantn's profile picture
Did you get the pedestals?

Post# 401378 , Reply# 106   12/22/2009 at 13:57 (3,047 days old) by rayjay (Carteret, New Jersey)        

Hey Malcolm. So you got the Imperials? Does the washer have the heater also?

Post# 401379 , Reply# 107   12/22/2009 at 13:58 (3,047 days old) by mtn1584 (USA)        

Congrats on your new "investment." I wish you alot of luck. If I had to get a front-loader those machines would definitely be my first choice. I'm really glad you decided to stick with Speed Queen. Please post some pictures when you get your new toys.

Post# 401381 , Reply# 108   12/22/2009 at 14:01 (3,047 days old) by mtn1584 (USA)        
Have you ever noticed?

Whenever one of us starts a SPEED QUEEN thread, it winds up getting at least 50 or more hits. There is trully alot of interest in these machines. I wonder if the "Brass" at Alliance know how much this website and it's members support SQ/Alliance products.

Post# 401382 , Reply# 109   12/22/2009 at 14:04 (3,047 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
I did order the pedestals but they are out of stock. The machines will be deleviered without the pedestals. Once they get in stock, the pedestals will be added.

Delivery is either tomorrow or Monday. They will contact me in the morning with the confirmation.

( No heater in the Imperials )


Post# 401385 , Reply# 110   12/22/2009 at 14:13 (3,047 days old) by danmantn (Tennessee)        

danmantn's profile picture
Awesome...hope for tomorrow. Will be tuff to wait on those babies--even for a few days! I think the Imperial comes with the red inserts pre-installed, but you can choose any other color (comes with all colors). Do you have to order the pedestals by color, or do you get different inserts?

Post# 401387 , Reply# 111   12/22/2009 at 14:14 (3,047 days old) by mrb627 (Buford, GA)        
Pedestals = one color

mrb627's profile picture
The pedestals only come in one color so I chose the black ones. That way, I can change the inserts and they wont clash. They had white ones in stock, but I would rather wait on the black ones.


Post# 401395 , Reply# 112   12/22/2009 at 14:41 (3,047 days old) by danmantn (Tennessee)        
Good installers...

danmantn's profile picture
Black is very nice with the stainless. I hope you get good installer. I downloaded the install manual and made a list of things to check for (like keeping the shipping materials, adding the 1st qt of water (TLs), and other little things like those miracle rubber caps on the legs that keep the machine at a standstill). I saw a post somewhere that the installer failed to remove some of the shipping bolts on a FL! Wow. My installer STILL over tightened the water hoses and didn't secure the vent well...those are on the to do list after the holiday.

We can't wait for pictures/videos!!

Post# 401398 , Reply# 113   12/22/2009 at 14:46 (3,047 days old) by aldspinboy (Philadelphia, Pa)        

aldspinboy's profile picture
Y E S.... Malcolm that is great news can't wait to see pics.
Don't you have a week's worth of laundry ?

Darren k.

Post# 401410 , Reply# 114   12/22/2009 at 15:22 (3,047 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
Oh, I can muster up a load of laundry pretty quick. Seems there is always something in need of washing on our house.


Post# 401431 , Reply# 115   12/22/2009 at 17:48 (3,047 days old) by mark_wpduet (Lexington KY)        

mark_wpduet's profile picture
God I hope these use more water than the LG or Duet!

Post# 401436 , Reply# 116   12/22/2009 at 18:02 (3,047 days old) by mrb627 (Buford, GA)        
LG and Duet

mrb627's profile picture
I think a big difference between these and the LG's and Duets is the true horizontal axis wash tub. More even water distribution. In the LG's with a full load, the stuff near the door flops around and never sees the pool of water. Can take a long time to soak down and saturate the load.

I think that is why I noticed better results only filling the machine 1/2 to 2/3rds full of clothes.


Post# 401444 , Reply# 117   12/22/2009 at 18:28 (3,047 days old) by appnut (TX)        

appnut's profile picture

Post# 401528 , Reply# 118   12/23/2009 at 07:31 (3,046 days old) by mrb627 (Buford, GA)        
Speed Queen

mrb627's profile picture
I had to change my wallpaper from Maytag Power-Fin to the Speed Queen logo.

Post# 401533 , Reply# 119   12/23/2009 at 08:35 (3,046 days old) by danmantn (Tennessee)        

danmantn's profile picture
Yay! Welcome to the Speed Queen club. Will they be delivered this week, or are you going to have to wait until next?

Post# 401539 , Reply# 120   12/23/2009 at 08:58 (3,046 days old) by douglasdc6 ()        
Congratulations Malcolm !!!!!!!!!!!!!

What a great way to start off the New Year : )

Post# 401554 , Reply# 121   12/23/2009 at 10:04 (3,046 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
The Imperials should be delivered before lunchtime today.



Post# 401568 , Reply# 122   12/23/2009 at 11:34 (3,046 days old) by danmantn (Tennessee)        

danmantn's profile picture
Wow, now that's service! May you have many years of dependable service! Post pics soon.

I'm curious as to what type of motor the Imperials have. Other SQ models show "variable" type motors, but in the comparison section it states that the Imperials don't have that, but doesn't state what it is?

Post# 401595 , Reply# 123   12/23/2009 at 14:46 (3,046 days old) by mysteryclock (Franklin, TN)        

mysteryclock's profile picture
Can't wait to see the pictures and get the early feedback!

Post# 401608 , Reply# 124   12/23/2009 at 15:45 (3,046 days old) by mrb627 (Buford, GA)        
Imperials So Far...

mrb627's profile picture
Well, the delivery crew showed up at 11:30. The machines are installed and running as I type this. All I can say is WOW! Speed Queen makes no claims of how quiet their FL machines are, but these things are amazingly quiet.

I can only say that the pump is as quiet as my Bosch dishwasher when it drains. I hear a slight hum and water going down the standpipe.

There are four short pulse spins between each rinse. They appear to be quite affective as by the last one, there isn't a surge of water being pumped out.

There is a spray nozzle above the door opening that saturates the clothes as well as sprays down the inside of the door. It appears to be controled by its own water valve as it seems to flow independent of the flow through the dispenser drawer.

The rinse portions are short but functional. All the rinse needs to do is dilute the solution and then pump it away. And that is what appears to happen. By the third rinse, the water is suds free.

Photos and video to follow.


Post# 401619 , Reply# 125   12/23/2009 at 16:49 (3,046 days old) by mark_wpduet (Lexington KY)        

mark_wpduet's profile picture
Whoa! These are already in your house and running! That was FAST! I'm guessing you like their performance based on what you said. So they don't hesitate for ten minutes deciding that they can or cannot spin? I can't wait to see pix n vids.

Post# 401636 , Reply# 126   12/23/2009 at 18:55 (3,046 days old) by toploader1984 (Roseville, michigan)        

toploader1984's profile picture
omg i got so sick and tired of my LG, that's the reason why i got rid of it!!! the cycle was 60 minutes at the least, 10 minutes of it was it deciding to spin EACH time!!! then almost every 5 loads i would go downstairs thinking after an hour and a half my clothes would be done and they would be sitting there in soapy water with the stupid error code blinking. then i would have to hit rinse and spin which would take 15 minutes, then restart the whole cycle. my machine didn't have a drain and spin option, just rinse and spin, which bothered me!!!! when i got my filter flo and a load only took 20 minutes i realized how much better it was having a top loader. and my clothes finish the cycle EVERY TIME.

Post# 401642 , Reply# 127   12/23/2009 at 20:02 (3,046 days old) by mark_wpduet (Lexington KY)        

mark_wpduet's profile picture
Really? I don't think I've ever had a cycle not complete on my Duet! Sometimes it doesn't hesitate to spin, other times it take ten minutes (but always ultimately spins.) It's still annoying. I can't believe it's almost 5 years old and still running great! I'm waiting for something to conk out on it soon. We shall see. I'm thinking a SQ will be next if the Duet has any major issues.

Post# 401649 , Reply# 128   12/23/2009 at 21:11 (3,045 days old) by mrb627 (Buford, GA)        
Imperial Pic #1

mrb627's profile picture
Here is the 1st pic.

Post# 401651 , Reply# 129   12/23/2009 at 21:13 (3,045 days old) by mrb627 (Buford, GA)        
Imperial Pic #2

mrb627's profile picture
2nd Pic

Post# 401652 , Reply# 130   12/23/2009 at 21:14 (3,045 days old) by mrb627 (Buford, GA)        
Imperial Pic #3

mrb627's profile picture
Here is the last pic for now. Sorry about the fuzziness.


Post# 401653 , Reply# 131   12/23/2009 at 21:16 (3,045 days old) by mrb627 (Buford, GA)        
Spray Rinse

mrb627's profile picture
I did figure out that it does a 25 second spray rinse before the first pulse spin after the wash.


Post# 401654 , Reply# 132   12/23/2009 at 21:20 (3,045 days old) by norfolksouthern ()        
Waiting with baited breath;

Looking forward to your video, Malcolm!


Post# 401656 , Reply# 133   12/23/2009 at 21:37 (3,045 days old) by danmantn (Tennessee)        

danmantn's profile picture
Malcom, sooooo nice! Are the parts that are normally plastic stainless now? Such as the dispenser drawer front, window housing, knobs, etc.?

Post# 401662 , Reply# 134   12/23/2009 at 22:38 (3,045 days old) by mark_wpduet (Lexington KY)        

mark_wpduet's profile picture
I think they look AWESOME! Are you sure they even need pedestals? They look great without them.

Post# 401663 , Reply# 135   12/23/2009 at 22:55 (3,045 days old) by peteski50 (New York)        
Speed Queen!

peteski50's profile picture
Good Luck Malcolm they are a beautiful pair.

Post# 401681 , Reply# 136   12/24/2009 at 00:29 (3,045 days old) by vacfanatic ()        
More photos please!


What a beautiful set! Can you take some detailed photos of like the detergent drawer, and the drum? It's hard to see any of this from SpeedQueen's website. Can't wait to see a video, or two, or 15...



Post# 401699 , Reply# 137   12/24/2009 at 07:15 (3,045 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
The front of the detergent drawer, the door surround, the inner clothes guard, and the knobs are plastic. But that is pretty much it. Everything else appears to be stainless steel or some other type of metal material.

Additional pictures to follow.


Post# 401701 , Reply# 138   12/24/2009 at 07:26 (3,045 days old) by mrb627 (Buford, GA)        
Dispenser Drawer

mrb627's profile picture
Here is a pic of the detergent drawer.


Post# 401702 , Reply# 139   12/24/2009 at 07:28 (3,045 days old) by mrb627 (Buford, GA)        
Washer Interior

mrb627's profile picture
5400+ teenie tiny holes.


Post# 401712 , Reply# 140   12/24/2009 at 09:20 (3,045 days old) by vacfanatic ()        

Very nice machines! I'm sure these will give you many entertainment hours sitting in front of the new set. I'm sure I'm not the only one who spends at least an hour or two a week watching the washer / dryer LOL.


Post# 401716 , Reply# 141   12/24/2009 at 09:43 (3,045 days old) by mrb627 (Buford, GA)        
Not Alone.

mrb627's profile picture
No, Andrew. You are not alone. I think washing the washing machine relaxes you and lowers your blood pressure. A lot like having a fish tank, but all you have to feed it is dirty laundry...


Post# 401717 , Reply# 142   12/24/2009 at 09:44 (3,045 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
Here is a video:

type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="560" height="340">

Post# 401723 , Reply# 143   12/24/2009 at 10:14 (3,045 days old) by danmantn (Tennessee)        
Watching the washer...

danmantn's profile picture IS relaxing! Going to the laundromat on a busy day is sensory overload. :) I go once a month for the king comforter...all those shiney new Speed Queens whirling away!

Malcom, for the timer knobs on the washer - is it a racheting timer type, or flip to position type. The dryer looks just like my knob, the ratcheting type. The guy at SQ HQ said the dryer knob will turn in reverse, but to NOT do that.

Post# 401728 , Reply# 144   12/24/2009 at 10:58 (3,045 days old) by pulsator (Saint Joseph, MI)        

pulsator's profile picture
WOW!!! Those machines are GORGEOUS!!!! Congrats on the purchase!!! How hot is the hot setting?

Post# 401729 , Reply# 145   12/24/2009 at 11:20 (3,045 days old) by cleanteamofny ((Monroe, New York)        
Very nice!

cleanteamofny's profile picture

Very industrial and manly machines!
Will you make a fully loaded video of the wash and spin cycle please?

Post# 401731 , Reply# 146   12/24/2009 at 11:37 (3,045 days old) by mrb627 (Buford, GA)        
Washer Timer

mrb627's profile picture
The washing machine's timer is a flip to position switch like the water temperature selector.

The Hot wash is TAP HOT. No dumbed down temps here.

I will try to make a full cycle video but my internet connection throttles my upload speed and makes it virtually impossible to get a large video uploaded in a timely manner.


Post# 401737 , Reply# 147   12/24/2009 at 12:28 (3,045 days old) by cleanteamofny ((Monroe, New York)        

cleanteamofny's profile picture
I do understand that......
Cutting and pasting is a work of labor of love!

Post# 401740 , Reply# 148   12/24/2009 at 13:04 (3,045 days old) by mrb627 (Buford, GA)        
Video Attempts

mrb627's profile picture
I just had a second video attempt fail to upload. It was a short video of washing action with a load of clothes. I am trying to upload a second time. We will see if this one works.


Post# 401757 , Reply# 149   12/24/2009 at 14:55 (3,045 days old) by mrb627 (Buford, GA)        
Another Short Washing Video

mrb627's profile picture
Here is another control tour and short wash.

type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="640" height="385">

Post# 401760 , Reply# 150   12/24/2009 at 15:23 (3,045 days old) by norfolksouthern ()        

That action looks far better than that Whirlpool Duet rental I've been experimenting with. I am wondering how well this machine ramps on to spin speed, and how long it holds. Perhaps I should just use my top loaders for now, and save up for one of these later. The local Speed Queen dealer in my area carries both top, and front loaders. I would most likely get the standard front loader with the back control panel.


Post# 401770 , Reply# 151   12/24/2009 at 17:11 (3,045 days old) by launderess (Quiet Please, There´s a Lady on Stage)        
Very Well Done!

launderess's profile picture

Such beautiful machines! Congrats all round.

Love the look of the new SQ "Imperial" series, but while browsing the owner's manual for the washing machines, cannot get over the lack of user controls.

For instance according to the manual, bulky items such as blankets and duvets should be washed on "Delicate Cycle". Am wondering why, but SQ goes on to say because of the amount of water such things absorb it is better they spin on a lower speed. This boggles my mind as I always do my duvets and such on "normal" and spin at 1100rpms in the Miele.

Like the "Boosted Hot" feature, but still no pre-wash or soak cycle. One could work around this suppose by starting a wash cycle, letting it get on a bit, then drain, perhaps short spin, then reset again for a normal wash cycle.

On front loaders with no or weak heating power, like to run a warm or cool pre-wash first, then can go straight to a tap hot wash. Water from our taps comes out at >120F (higher during the colder months when the boiler is on), so that should give good results.

Other than a these and a few other minor quibbles, really like the SQ washers. Though at almost 2K, would probably go for a large Miele instead, just to get more control over cycles. Still if one appeared on eBay or CL for a good price, *might* take a whack at it.

Have a blast with your machines!


Post# 401827 , Reply# 152   12/25/2009 at 06:36 (3,044 days old) by mrb627 (Buford, GA)        
An Outlet Center

mrb627's profile picture

There is an Outlet Center nearby that specializes in selling machines that come off of government contracts and the like. I first saw the Speed Queen washer with the rear control panel there. The owner/operator of the outlet was kind enough to hook one of these machines up and run it through a cycle for me. I was amazed by how quiet they ran for a "Commercial" machine. I wouldn't think they would care too much for noise level in a coin-op environment.

The outlet had a football field sized warehouse out back full of these machines plus the Whirlpool Resource Saver machines. The SQ machines had come back from a military installation in Georgia. They were asking 300 for the washer and 550 for a matched set. At the time, I had my heart set on having the Boosted Hot option, so no sale.

With the Imperial Machine, I just set it for a Hot Wash and start it. After it has filled, I let it tumble for about a minute then switch to spin only and pump the water out (I might let it do a single pulse spin). Then, I switch it back to the cycle and repeat the fill. This tempers the load and the interior of the machine to give a pretty hot wash. It also helps to flush loose soil from the clothes and machine.

The wash action, which reminds me of an older Dexter, is splashy because the stainless baffles that are molded to the tub are kind of a-frame shaped and run the length front to back of the drum. The a-frame shape of the baffle tends to launch water into the air with the clothes as the tub revolves. I also noticed that the clothes dont just roll around on each other, they are lifted and dropped.

At the end of the wash phaze, the pump out engages and the tub enters load distribution. While slowly revolving with the load balanced, the 25 second spray rinse is activated. The nozzle above the door sprays a fine spray in a fan like pattern back into the drum. The spray is an amazing suds killer.

The extract is generally a four shot pulse spin. The load does not stop and redistribute after each pulse but rather slows down to distribution speed, which I would guess is between 80 and 100 rpms. The pulse spins come and go rather quickly and by the last one, the surge of water being flushed away is practically non-existant.

Then, the first of three deep rinses begins. Bleach injection occurs in the first rinse. Each deep rinse is a brief 60 seconds. Then pump out and distribution repeats.

Rinsing is quick and effective. ( They don't call them Speed Queens for nothing )

I like that once the load is distributed and pulse spins begin, redistribution does not repeat. Saving time. They sure are a well thought out design.

Post# 401846 , Reply# 153   12/25/2009 at 09:52 (3,044 days old) by danmantn (Tennessee)        
Speed Queen IS the name...

danmantn's profile picture
...and I agree...even the TL is very effective and efficient at a 30-35 minute cycle. Never been disappointed in cleaning results. Very, what's the word...dutiful in it's work. Get's the job done quickly in the simpliest form possible.

As English philosopher William of Occam said "Entities should not be multiplied unnecessarily." - meaning that the process should be reduced to the fewest number of steps that produce the best results. :)

Post# 401852 , Reply# 154   12/25/2009 at 10:38 (3,044 days old) by aldspinboy (Philadelphia, Pa)        

aldspinboy's profile picture
Malcolm the speed qween pair looks fantastic i no you will enjoy them.

Darren k.

Post# 401912 , Reply# 155   12/25/2009 at 17:10 (3,044 days old) by mark_wpduet (Lexington KY)        

mark_wpduet's profile picture

So you're happy with the amount of water these use after watching a few loads? It looks like a good amount of water. I like that the baffles are larger and the tub isn't tilted! These machines will last a LONG time!

Post# 401965 , Reply# 156   12/26/2009 at 06:01 (3,043 days old) by easyspindry (Winston-Salem, NC)        
Way to go Malcolm . . .

I have read the entire posting about the Speed Queen Imperials and am greatly intrigued by your comments. The machines look great and appear to wash well.

I wonder what the rpm is on the spin.

I had a Duet set with the water heater. I used the heater once just to see what it would do. I don't really see the need for a water heater -- especially if it's out of stock.

You made a great choice and I know you will be happy with the set.

Good luck.

Jerry Gay

Post# 401973 , Reply# 157   12/26/2009 at 08:28 (3,043 days old) by mrb627 (Buford, GA)        
Speed Queen Progress

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I just finished filming a full cycle in the washer. Eight white bath towels. You will see there is plenty of room left in the machine for additional items. It's bigger than it looks. I do think having the tub on a true horizontal axis improves cleaning ability as well as capacity.

I will begin film editing here shortly. Unfortunately, I probably wont get to upload to youtube until I get into the office next week. The upload speed is unlimited there and will go much quicker than here at home.


Post# 402011 , Reply# 158   12/26/2009 at 13:45 (3,043 days old) by fridgiman ()        

Great looking and working machines. Most FL's have no drama. I like that you get some "suds and splash" effect with the Speed Queen unlike a lot of other Fl's. More fun to watch !
My Maytag Neptune also does not have a prewash setting.
What I do is use the Rinse and spin setting. I put regular laundry detergent in the detergent compartment and let it run. When finished I just refill the dispensers and reset the machine for the wash cycle I want. Works everytime.


Post# 402031 , Reply# 159   12/26/2009 at 15:47 (3,043 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
My initial idea was to use the Rinse and Spin cycle for prewashing, but the rinse portion is only 60 seconds. Good for rinsing, not for prewashing. If I find I have a need for prewashing, I can simply start a main wash, let it run for as long as I like and then set it to spin cycle for pump out. Finally, I can reset it to the wash cycle, add chemicals and start.


Post# 402086 , Reply# 160   12/26/2009 at 20:31 (3,042 days old) by appnut (TX)        

appnut's profile picture
Malcolm, congratulations!! Very nice. Since the timer is the "flip-set" variety, the knob doesn't move at all during the cycle I gather. I thoroughly read through the manual right after you announced you were getting these. I think my only frustration would be the lack of adjusting wash times based on soil. Yes, the original 8 or 9 minute wash was wayyy too short. But the 24 minute wash is just toomuch overkill I think. Whites would be the only thing I'd want washing for 24 minutes. It's rare I wash anything other than whites for the 18 minutes in my Fridgemore. It's usually the 12 or 13 minute normal wash time and that's more than adequate. And the PP cycle doesn't lessen much, just down to 20 minutes. See if you can perceive any difference between the Normal & PP cycles other than the 4 shorterr minutes of wash time and the amount of time for the 1000 rpm spin speed of 2 vs. 3 minutse on PP vs. Normal, accoreding to the manual. Maybe subsequent versions will allow soil levels like on the top loaders. Just wish when you paused, advanced timer, and restarted it would "move" to that point in the cycle. Bob

Post# 402098 , Reply# 161   12/26/2009 at 22:09 (3,042 days old) by yogitunes (New Jersey)        
THE MAIN QUESTION.............

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Can you "POP" to top and adjust the water level? there a screw for adjustment, or is the pressure valve permanently set? case someone wanted to increase the level, unlike my frigidaires that can't be adjusted, if I knew this when I got them I would not have purchased this set....

Post# 402157 , Reply# 162   12/27/2009 at 09:00 (3,042 days old) by mrb627 (Buford, GA)        
Wash Times

mrb627's profile picture
True, the wash times are not adjustable. But 24 minutes should be more than enough to get your clothes clean. And since you don't spend 16+ minutes agitating in multiple rinses like in most other machines, wear on clothing should be minimal. So for me, this was a non-issue.


Post# 402158 , Reply# 163   12/27/2009 at 09:04 (3,042 days old) by mrb627 (Buford, GA)        
Pop the Top

mrb627's profile picture

I have yet to open her up to see what is in the control panel. Not sure that I will for a while, at least. I feel that there is more than enough water at the factory set level.

I would almost say that there were some available adjustments in the control panel since these are commercial machines and the ones at the laundromat have cycle adjustments that can be made by the owner/operator. I would love to get my hands on a set of service manuals for this machine.


Post# 402169 , Reply# 164   12/27/2009 at 10:30 (3,042 days old) by danmantn (Tennessee)        

danmantn's profile picture
Malcom, call SQ HQ, while you may not get a true service manual, they did send me a somewhat technical/troubleshooting guide on the TL...had some interesting info on there. Worth a shot.

Post# 402174 , Reply# 165   12/27/2009 at 11:10 (3,042 days old) by danmantn (Tennessee)        
Giving the Queen her crown back...

danmantn's profile picture
Mtn1584, here is a pic I found on my mobile phone that I had of the "Q" logo that I added myself to the washer. Sorry for the blurry photo, it's all I have until I get back to town.

I'm not sure why SQ decided to eliminate that on the 09 models, but it's certainly been around for decades. I referenced old models and guessed the location by viewing recent pics on here. It also looked REALLY good on the washer lid (center, above lift handle area), but I figured it would experience water/wear there, so I went to the original location. The logo is a nice alluminum/metal of some sort. Shines great with "Sheila Shine" polish...which I use on the stainless steel tub occassionally.

The dryer door is too large to put one on it like they use to do, so I just left it off as I couldn't find a spot that I liked. Interestingly, in the SQ videos on YouTube, SQ shows my model WITH the Q logo. Odd.

Post# 402213 , Reply# 166   12/27/2009 at 15:30 (3,042 days old) by norfolksouthern ()        
What I've seen here so far

I sent the Whirlpool Duet back for a boot replacement. Meanwhile, my experience with that machine is that it proved to be finicky with detergent. It will tolerate Tide HE reasonably well, as long as there's not too much of it. The water level is very limited, so you only need less than 1/2 a measure. Otherwise, it is not likely to rinse adequately. I had yet to have the SUD light come on, so I assume I was using it properly. Also, about 1/3 cup of bleach in the cleaning cycle definitely works in eliminating any musty smells, and greatly helps in preventing the growth of mold.

With all this said, I still feel that the Duet, and other makes and models like it, are very limited in their capabilities. Commercial-grade equipment such as the Speed Queen front loaders being discussed on this thread is bound to be more flexible in detergents, and the action in the video was very well demonstrated. I would expect this Imperial set to out last other brands, and feel that the Speed Queens may very well become tomorrow's classics. This IS today's 1-18. In stainless, of course!


Post# 402220 , Reply# 167   12/27/2009 at 16:21 (3,042 days old) by mtn1584 (USA)        
The Queen looks good with her crown

You are the MAN! Thanks for the picture, that is the one I was waiting for. She looks great. I have also noticed that in the SQ Youtube video our machines have the "Q" emblem on them as well. I wonder why they decided to move it to the console instead of the front panel.

Post# 402225 , Reply# 168   12/27/2009 at 16:42 (3,042 days old) by mrb627 (Buford, GA)        
The Noble Q

mrb627's profile picture
One of the things that intrigued me about the stainless set is the emblem is still on the washer and dryer. I would like to start collecting SQ advertising literature and laundromat items to deck out my laundry room.

Any recommendations for a good SQ wall color?


Post# 402250 , Reply# 169   12/27/2009 at 19:05 (3,042 days old) by danmantn (Tennessee)        

danmantn's profile picture
Not sure about the wall color--hmm...something that would really go with the washer...stainless goes well with darker colors, but getting the right darker color is tricky in small rooms.

There are NOT many SQ ads out there as SQ never has been much into advertising. The most I've found is from the 70s with actors of the day and Tide detergent. They seems to have advertised more in the 50s. Also have a few episodes of TPIR from the 70s where they gave them away (of course with stainless steel tub and drums). :)

There is a run-down Speed Queen laundromat near my parents - I'm just itching to buy it and revamp it, but I keep controlling myself. They have a grand old "instructions" sign still hanging there from the 70s with the SQ logo on it (words, not the Q) I'll snap a pic of it sometime next week. This was actually the first place I evaluated a SQ. I took a queen comforter there and washed it in a 2.8 cu ft TL, the machine had excellent turnover...even for that size...been sold ever since.

Note the classic "Q" on the front. :) The basic design of this machine (screw on front, lipped design in back, is still identical to my 2009 model. :)

Post# 402269 , Reply# 170   12/27/2009 at 21:01 (3,041 days old) by danmantn (Tennessee)        

danmantn's profile picture
And don't forget the required Speed Queen measuring glass. It actually holds up to 1 cup. They appear on eBay every so often from between $6 and $15. There is one on eBay now for a whopping $35! I would guess they are from the 50s/60s/70s...and have the same logo as the SQ wallpaper on here. I caught a deal at 2/$13 and have one on the SQ and the WP.


Post# 402342 , Reply# 171   12/28/2009 at 09:32 (3,041 days old) by mrb627 (Buford, GA)        
Speed Queen Measuring Glass

mrb627's profile picture
Yes, I have seen the measuring glasses on ebay several times. I have even lost auctions 2 or 3 times on them. I will keep my eyes out for them in the future.

Currently, I am working on locating the sweet spot for setting the dryer so that it dries enough without overdrying. I actually prefer the thermostatic control to an electronic sensor.

The electronic sensor will usually fail in drying a small to medium load while the thermostatic controlled system will function as normal.

Dan, have you found the ideal setting for the dryer yet?


Post# 402349 , Reply# 172   12/28/2009 at 10:03 (3,041 days old) by rayjay (Carteret, New Jersey)        

Malcolm.... Good luck with your new Speed Queens. What a beautiful set.

Are you happy with the amount of water in the washer????

Do you think it is a little more than the other front loaders out there now?

Are you happy with the washing ability?

Please let us know.


Post# 402352 , Reply# 173   12/28/2009 at 10:21 (3,041 days old) by danmantn (Tennessee)        
The ideal dryer setting...

danmantn's profile picture
I usually park 95% of the loads between "More Dry" and "Less Dry" - with it leaning toward the more dry section. I'm still experimenting with it. I seem to be drying more and more on "Delicate" temperature...seems to produce less wrinkles and the clothes aren't stiff and doesn't seem to take any more time (I average 1 hour). I haven't used any dryer sheets yet...from the discussions on this board...SQ recommends only one sheet, if any. It's amazing it does as well as the WP with sensor, but doesn't have a sensor!

I **LOVE** the Wrinkle Out cycle...does a great job, and is the next best thing to ironing. :)

The SQ owners manual gives tips on which cycle to use based on load size - but it seems opposite to me? I was wondering if that was a typo.

I've been drying most of my clothes on the "Regular/Delicate" cycle with "Delicate" heat. Perm Press doesn't seem to dry as well for whatever reason. Perhaps this is where the heat really gets hot on a SQ? Perhaps that will degrade over time.

I guess I'm finally paying attention to how to do it properly, prior to the education of the SQ manual, I would throw it all in the Whirlpool dryer and just set it to "VERY DRY" and scortch everything for a hour. They were dry when they came out--which was my only criteria back then. :P

Just curious--does your washer have an end of cycle buzzer/chime? The ones at the laundromat have a beep, my TOL does not have one, but the dryer has the traditional buzzer.

My dryer rack is coming today (after UPS screwed up the delivery). Expect it about a month after you send your card in.

Post# 402369 , Reply# 174   12/28/2009 at 11:19 (3,041 days old) by mtn1584 (USA)        

Hey Dan,
Check your e-mail.

Post# 402374 , Reply# 175   12/28/2009 at 11:30 (3,041 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
Yes, I am pleased with the amount of water used in the washer. The wash action created by having the paddles go from the front to the back of the tub increases the cleaning ability of the machine. Plus, the paddle is angled so that water is launched towards the center of the tub.

I am not sure whether it is more water than other front loaders out there today, but because the drum is a true horizontal axis, the water is exposed to the entire depth of the drum.


Post# 402375 , Reply# 176   12/28/2009 at 11:32 (3,041 days old) by mtn1584 (USA)        

Check your email

Post# 402376 , Reply# 177   12/28/2009 at 11:36 (3,041 days old) by mrb627 (Buford, GA)        
Dryer Settings...

mrb627's profile picture
In drying the few loads that I have done, I have been using all the cycles to see what works. I will need to focus on one particular cycle and identify the perfect setting for it. Then move on to the others.

Like you, I too prefer to dry clothes on the delicate/low heat setting. In the last dryer I had that was thermostatically controlled, Maytag LDE412, setting on the PP cycle at the More Dry setting, drying was perfect whether you had one item or a full load. An electronically controlled dryer would shut off with a small load after not sensing the items right away. Furthermore, they would heat the interior and shut off without cooling down.

So, perhaps using the low heat and setting the dryer to MOST DRY on the Regular cycle is gonna be my best choice.


Post# 402379 , Reply# 178   12/28/2009 at 11:38 (3,041 days old) by mrb627 (Buford, GA)        
Cycle Signal

mrb627's profile picture

No, my washer does not have an end of cycle signal. No problem, the LG's I had had a signal, but it would never work reliably.

The dryer does have the buzzer.


Post# 402380 , Reply# 179   12/28/2009 at 11:47 (3,041 days old) by danmantn (Tennessee)        

danmantn's profile picture
I don't miss the end of cycle on the washer at all. The one on the WP is mostly ignored when it goes's the dryer that usually determines when you need to do something (next batch is always hanging out in the washer).

One of the things that I have been doing is getting the clothes 98% dry---just a tinge of dampness in them..then hagining them right out of the dryer...sure helps with wrinkles. According to the SQ manual, is also perfect for ironing at that point, if that's something you do.

I REALLY wish mine had all large knobs on it for all functions like the Imperials. The small "flip" switches for extended tumble and extra rinse have no business on a TOL washer/dryer. Looks like a switch you would buy at RadioShack - and it interrupts the Swooosh pattern. A minor quibble, if any quibble at all--the buttons are very tactle though.

Post# 402381 , Reply# 180   12/28/2009 at 11:50 (3,041 days old) by danmantn (Tennessee)        

danmantn's profile picture
It seems the timers are geared differently based on heat settings...Regular and Delicate for one cycle, PP and Knits for the it must do SOMETHING different?

I would just like to know what clothes are PP anyway?? I have one pair of pants that state PP cycle...others don't say.

Post# 402383 , Reply# 181   12/28/2009 at 11:53 (3,041 days old) by mtn1584 (USA)        
Dryer usage

This is how I usually use my dryer.
2. Slacks,Shirts,underwear,etc.-MORE DRY/LOW HEAT/EXTENDED TUMBLE.
I hope this gives you an idea. I had a WP dryer with a sensor, and I hated it because it would always shut the dryer off, no matter the load, before the load was completely dry.
I find that the SQ w/o sensor is a far better dryer. I have never gone to the machine to find a wet, or damp load inside the dryer.

Post# 402583 , Reply# 182   12/29/2009 at 12:34 (3,040 days old) by danmantn (Tennessee)        
Longer Video?

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Malcom, any luck in uploading the longer video?


Post# 402659 , Reply# 183   12/29/2009 at 18:10 (3,040 days old) by appnut (TX)        
PP cycle

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Also for wrinkle-free cottons and such as well as most casual clothing. that's how I've dried things for 45+ years. About the only thing I use the regular (yours regular/delicate) is for towels and whitse (underwear). Everything else gets dried on PP or Wrinkle-Free or "casual" cycle. The timer is the same for all cycles. The PP cycle simply has a longer cool-down phase and that's been the case for most dryers except for whirlpool products to some extent. On my Maytag, the regular cycle cooldown is between 4 and 6 miknutes. for PP, it's like 9 to 11 minutes before the extended tumble press care kicks in.

Post# 402669 , Reply# 184   12/29/2009 at 18:44 (3,040 days old) by mrb627 (Buford, GA)        
Another video.

mrb627's profile picture
Today was the last day of my vacation. I will be back in the office tomorrow. I will upload a video tomorrow morning, if possible. Stay tuned.

I also have a video of my Maytag A207 washing a load of clothes. I plan to upload that one too.


Post# 402754 , Reply# 185   12/30/2009 at 07:06 (3,039 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Speed Queen Imperials

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Hi Malcolm, great looking laundry room set you have there, very intreagued to see the spray rinse in action, to me that would be one of the most effecient ways of dropping the sudz after a spin following a wash!!!

So the baffles scoop up the water and shower it through the baffle holes?? does it have a pump trap that you can clean out???

Enjoy your new set, Cheers, Mike

Post# 402762 , Reply# 186   12/30/2009 at 07:51 (3,039 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
Yes, the water is scooped up in the baffles and showered over the load.

Yes, there is a pump trap that can be cleaned out.


Post# 402778 , Reply# 187   12/30/2009 at 09:19 (3,039 days old) by mrb627 (Buford, GA)        
New Video

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Here are the new videos.

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Post# 402853 , Reply# 188   12/30/2009 at 16:48 (3,039 days old) by mark_wpduet (Lexington KY)        

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Wow! That washer doesn't mess around! You can REALLY hear the water. There were quite a few suds in the wash, I was glad to see zero suds left. These are the ONLY videos on the internet of this front load washer in a full cycle finally! It was like some deep dark secret. I'm sure you don't regret this purchase

Post# 402856 , Reply# 189   12/30/2009 at 16:53 (3,039 days old) by askomiele (belgium)        
Haha mark..

I agree with you it was like a holy grail or something! It seems that this is the American equivalent of the OLYMPIA. I was suprised that this machine pauses quit long during washing! The water level is superbe and the rinseperformance very good! Only I noticed a clicking sound during the first series of pulse spins, was it because of the (slightly)unbalanced load? Hopefully you'll enjoy doing laundry the frontloading way...

Post# 402878 , Reply# 190   12/30/2009 at 17:48 (3,039 days old) by mrb627 (Buford, GA)        
Clicking Noise

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There is a clicking noise when the machine is pumping out the wash water. This, oddly enough, is the pvc drain line expanding at the encounter of hot wash water.

The second clicking is in the suspension system. Both of which appear a lot louder on the video then they do in person. Wish I could figure out why. I expect the clicking of the suspension may lessen as the machine gets broken in.

It is an amazing washing machine. It doesn't fool around with the task of rinsing. Saturate and extract, repeat. Seems to work quite well.

I think a lot of the other machines hang around in the rinse agitate so that they can claim the wash cycle matches the dryer cycle. While I don't really think that dryers have gotten any faster over the years, wash cycles have just gotten longer so that it appears that the dryer is faster.

Funny how the public's perception works that way.


Post# 402884 , Reply# 191   12/30/2009 at 18:16 (3,039 days old) by favorit ()        
congrats Malcom !

a true tank ! can't wait to be back home with the broadband to watch yor vids :)

Post# 402893 , Reply# 192   12/30/2009 at 19:17 (3,039 days old) by launderess (Quiet Please, There´s a Lady on Stage)        
Rinsing Is A Process of Dilution

launderess's profile picture
So unlike wash cycles, they do not have to be very long, especially if the machine is doing more than one rinse.

Ideally you want to get the wash saturated with fresh water, slosh it around a bit to force suds and muck out, then drain and spin. It is the last bits that really force the remaining soap and such out of laundry and down the drain. This is why, at least with front loaders, machines that do not spin between rinse cycles have more rinses than those that do.

My Miele does five deep rinses, but only spins between the fourth and final, and there is one short "pulse" spin between the third and fourth. This system probably worked well with older detergents, but with modern Persil or even other good "HE" detergents the water is mostly clear after the third or fourth rinse. Thankfully this unit has a mechanical timer so one can skip rinses as required.


Post# 402896 , Reply# 193   12/30/2009 at 19:41 (3,039 days old) by mysteryclock (Franklin, TN)        

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Interesting -- I thought the home machines clocked in at 45-minute cycles, but this one looks more like 33/35-ish. And I'm amazed at the rinsing prowess considering how short those parts of the cycle were and how many suds you had. Just curious -- what kind of detergent were you using?

Nice to know the suspension clicking isn't as loud in person, because it was really pronounced in the video.

Thanks again for posting this! Something tells me a dryer video would be extremely anti-climatic given the door style... ;-)

Post# 402901 , Reply# 194   12/30/2009 at 20:45 (3,038 days old) by danmantn (Tennessee)        
Vintage Speed Queen Instructions at the Laundromat

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This is the Speed Queen "instructions" sign I spoke of earlier. Man, the looks you get at the laundromat when taking a pic of the instructions sign. :) This sign hanges from the ceiling over a row of TLs and is triangular in shape.

Post# 402905 , Reply# 195   12/30/2009 at 21:10 (3,038 days old) by danmantn (Tennessee)        
Idiot Washload...

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Here was one of the high capacity machines--some idiots came in, crammed it full (and I mean full) of clothes where NO turnover was even possible, then proceeded to put a huge amount of Gain liquid in the machine. Wow. They will get home later and wonder why their clothes aren't clean.

Post# 402956 , Reply# 196   12/31/2009 at 06:46 (3,038 days old) by mrb627 (Buford, GA)        
45 Minute Cycles

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Actually, I think with the extra rinse enabled it is closer to 50 minutes. The reason this video is shorter is because it took me several minutes to get the camera situated. So, by the time I got everything setup, we were about 15 minutes into the wash cycle.

Detergent in the video was Cheer Bright Clean HE. It is rapidly becomming a favorite in my house.

I think the noises were louder on the video because the camera was in the laundry room and the door was closed. Also, I think my camera has some sort of auto sound leveling and it may have adjusted the sound up because the washing action is soo quiet. I need to investigate that to see if it can be disabled.


Post# 402964 , Reply# 197   12/31/2009 at 07:27 (3,038 days old) by rayjay (Carteret, New Jersey)        

Malcolm, I always use the extra rinse on my machines too.

Just want to know if you are happy with the way the machines clean. I mean have you washed any really dirty clothes and were happy with the results?



Post# 402974 , Reply# 198   12/31/2009 at 08:47 (3,038 days old) by mrb627 (Buford, GA)        
So far...

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So far, the cleaning results have been most satisfactory. I haven't encountered anything that required a rewash or further attention of any kind.

There is a special tool used to remove the dispenser drawer for cleaning/servicing. I'm thinking I may need to order one to have on hand.


Post# 402995 , Reply# 199   12/31/2009 at 10:36 (3,038 days old) by bwoods (Oak Ridge, Tennessee (formerly Dayton, Ohio))        
spin balance

bwoods's profile picture
Very smooth spin, Malcolm.

Have you put a single towel, or a pillow, in there just to see how it handles an unbalanced?


Post# 403008 , Reply# 200   12/31/2009 at 12:01 (3,038 days old) by mrb627 (Buford, GA)        
Spin Balance...

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At this point, I have not put a towel or pillow to test balancing. I have washed a single blanket/throw from the sofa. Machine didn't have a problem or skip a beat with balancing.


Post# 403053 , Reply# 201   12/31/2009 at 17:33 (3,038 days old) by mark_wpduet (Lexington KY)        

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Yeah Malcolm

That would be something you could try. I actually washed a brand new Nike hoodie by itself in my Duet, it washed (tried to spin 5 times) gave up, filled with rinse water, drained (tried 5 times to spin 5 times) gave up, filled with extra rinse water, drained, (on the final spin; it spun as smooth as silk) how weird is that. I suspect you won't have this problem with your SQ but you never know. Let us know what happens with a single item if/when you get a chance.

Post# 403582 , Reply# 202   1/3/2010 at 12:36 (3,035 days old) by jeffg ()        

Mark, I've washed heavier single items (e.g. a thick cotton bath sheet) in our SQ TL and it's never flinched.

Post# 403703 , Reply# 203   1/4/2010 at 01:56 (3,034 days old) by alr2903 (TN)        

Wow, great vid Malcolm and Thank you. F/L technology appears to have matured to a user friendly point. Does it have a bulky cycle? Thanks for a great video, I could see how it really works. Best of luck with your new set. arthur

Post# 403715 , Reply# 204   1/4/2010 at 08:21 (3,034 days old) by mrb627 (Buford, GA)        
Delicate/Bulky Cycle

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Yes, there is a Delicate/Bulky Cycle. I haven't used it yet so I cannot comment.


Post# 403821 , Reply# 205   1/4/2010 at 18:33 (3,034 days old) by mrb627 (Buford, GA)        
Speed Queen Pedestals

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I got a call today that the pedestals are in and scheduled for delivery on Friday.

Much quicker than expected.


Post# 403916 , Reply# 206   1/5/2010 at 08:46 (3,033 days old) by brastemp (Brazil)        

Hi Malcolm,

I'm really impressive with your washer. The balancing of spin it is excellent and very fast. I have a Frigidaire Afinnity and the balancing of it is delayed and inefficient. I would like to know the times of wash cycle.. and your washer uses a satisfactory amount of water to wash? (My affinity sometimes washes king size bulk itens at dry.)

Post# 403924 , Reply# 207   1/5/2010 at 09:04 (3,033 days old) by danmantn (Tennessee)        

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Very will look really good under those stainless gems. :) Post a pic of course!

Post# 403937 , Reply# 208   1/5/2010 at 10:20 (3,033 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
Pics will be forthcoming, of course.

The length of the regular wash cycle is about 48 minutes with the extra rinse turned on and 44 min without it.

I haven't timed a cycle to see how long it runs. So, I am guessing.


Post# 404026 , Reply# 209   1/5/2010 at 16:39 (3,033 days old) by launderess (Quiet Please, There´s a Lady on Stage)        
New Consumer Reports Ratings

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For Feb/2010, put SQ front loaders (AFB50R), once again dead last. Ranked 40th out of 43 reviewed front loaders.

Cycle time listed (according to CR) is 60 minutes.

Post# 404044 , Reply# 210   1/5/2010 at 17:36 (3,033 days old) by nmassman44 (Boston North Shore Massachusetts)        

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Launderess ya beat me to it hun! The Speed Queen Frontload AFB50R was ranked 40 out of 43 front loaders. My Miele 4800 was ranked at #18. Speed Queen's AWN542 was ranked #30 out of 33 top loaders. You know I wonder who the hell at CU decides that?!? My Speed Queen AWN311 does a great job washing. Doesnt pussyfoot around with a load and gets the job done. My Miele 4800 does an incredible job washing and an awesome job with extraction. And they knock it for gentleness.
The Speed Queen toploader was rated good for washing,energy and water use yet was fair at capacity. Well yeah it would be when the water level goes only from the 3rd to the top holes. Not enough water for a full load. Thats why I had to raise the water level in my Speed Queen. It was also good for gentleness and noise. vibration was excellent.
A Samsung WF448AA was rated #1 for frontloaders. I had that POS Maytag/Samsung Neptune washer that I wouldnt wish on my worst enemy.
I did notice that this time around they printed the whole ratings on the washers...not that damn Select Ratings. But they did that for the dryers. And they wonder why I dont subscribe to them anymore.

Post# 404049 , Reply# 211   1/5/2010 at 17:48 (3,033 days old) by danmantn (Tennessee)        

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After this year, my subscription will be perm cancelled. Simply suppliers of mis-information. They didn't even get the warranty right on my SQ TL...or the fact that it had a bleach dispenser...HELLO!?!?!

I took their cherished advise on the Cabrio set for my mom/dad. That mistake cost me $1,500. Never again, as a minor reference ONLY. Crawling around the web searching for info seems to be more reliable than CR.

Sad though, most people will never bother to investigate SQ as it's not "flashy", not in every store - there has to be a concerted, knowledgeable effort to even find them. And having CR's stupid ratings - those less imformed lemmings will just flock to Sears/Lowes/THD and buy whatever they can on their Sears charge @ 30% interest. Sad, so sad.

If CR would factor in reliability, how the machines are built, and add "points" for USA built, true measures of repair history, the results would be different.

OK, off the soap box, heading to the gym. :D

Post# 404128 , Reply# 212   1/6/2010 at 00:47 (3,032 days old) by norfolksouthern ()        
Where's the soap box?

I have a bar of Fels Naptha. I see no preaching in your post, DanManTN. All you did was state the honest truth, and gave a solution to the problem. Take Consumer Report's advice with a grain of salt. I have a Duet front loader because I got it cheap. Essentially, just for the cost of repairs. I'll be happy if lasts just long enough for me to save up for my Speed Queen.


Post# 404189 , Reply# 213   1/6/2010 at 10:09 (3,032 days old) by mrb627 (Buford, GA)        
Consumer Reports

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CU has been biased towards the Whirlpool made machines for a long time. Perhaps the people performing the tests are biased my the machines they own at home. Who knows?

I don't read CU anymore as 9 times out of 10, they are dead wrong.


Post# 404257 , Reply# 214   1/6/2010 at 16:33 (3,032 days old) by mtn1584 (USA)        
The sad part is.......

Many consumers are ignorant and rely soley on CU for purchasing items. I hear it all the time when they come into my store (Oreck) and what does CU say about your vacuum? Alot of these people will not have there minds changed. If CU took into account the length of warranty, where the product is made, how long it ahs been made there etc., then the product ratings would surely be affected. Who the hell wants a Sears Kenmore branded product made in Korea? Who wants to shove 25lbs. of wash into a front loader that uses 1/2 gallon of water and a slimy wash solution to "clean" clothes?..not me
As for high efficieny top loaders, they are even worse. What next, a dishwasher that uses 1 gallon of water? CU is for idiots who do not know how to make a properly informed purchase. Especially where washers are concerned.

Post# 404262 , Reply# 215   1/6/2010 at 16:51 (3,032 days old) by danmantn (Tennessee)        
A 1 gallon dishwasher...

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Perhaps that's what my new high-efficiency Whirlpool Gold dishwasher is doing. The new design takes 3-4 hours to wash dishes. No kidding! It's very quiet though and of the 5-10 loads I've done in the last 6 months they are usually pretty clean. It relies heavily on Jet Dry agent...even mandatory to use it. Not to get on a dishwasher kick in the washer forum...just thought that was pretty wild.

Post# 404283 , Reply# 216   1/6/2010 at 17:57 (3,032 days old) by danmantn (Tennessee)        
Speed Queen Indexing tub...

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Hey MTN1584...has you SQ TL stopped indexing yet? Some say it will eventually stop indexing...wasn't sure if that was true. SQ HQ told me that it would index on heavy loads, etc.

Post# 404286 , Reply# 217   1/6/2010 at 18:12 (3,032 days old) by mtn1584 (USA)        

Yes my SQ TL has stopped indexing. I love hearing the sound of gunk gunk gunk gunk as the brake holds the tub in place during a load of towels.

Post# 404287 , Reply# 218   1/6/2010 at 18:34 (3,032 days old) by mtn1584 (USA)        
My KitchenAid does the same thing

My new base model KA does the same kidding on the Heavy Duty cycle with wash heat boost I think it takes 3-4 hours to wash a load of dishes. They come out clean, but there is no way I can do load after load with company, it's just impossible.

Post# 404304 , Reply# 219   1/6/2010 at 20:19 (3,031 days old) by mysteryclock (Franklin, TN)        
Consumer Reports

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< Rant >

The first thing I don't understand is how an organization that bills itself as being thorough and rigorous could get simple facts like length of warranty and availability of a bleach dispenser wrong, and let that get all the way into the print issue! Doesn't anybody proofread this stuff before it hits the presses?

Second, I can't fathom how an unchanged product can vary so much year-over-year in the rankings. For instance, IIRC one year SA8 detergent got something like a 99 (or ninety-something) % rating -- fabulous by any standard. Next year the same unchanged formula got like a 60%. You would think if their testing methodology was that scientific and repeatable you wouldn't see such big variances in ratings with the same product.

< /Rant >

Post# 404309 , Reply# 220   1/6/2010 at 20:58 (3,031 days old) by danmantn (Tennessee)        

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/begin rant

Yep, I love my Oreck, my Speed Queen, and I've been buying SA8 products from the nice lady down the street since 1991. I guess I'm not the CR type--form my own opinions from my own research and experiences. What a concept!

/end rant

Post# 404311 , Reply# 221   1/6/2010 at 21:00 (3,031 days old) by danmantn (Tennessee)        

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Malcom, when you snap the pedestal pics, can you take a pic of the inside of your dryer? I've never seen the stainless version. Also, how's the 'secured' lint filter doing for you. I keep seeing lint under the filter. Perhaps it's not setting properly.

Post# 404312 , Reply# 222   1/6/2010 at 21:00 (3,031 days old) by mtn1584 (USA)        

I like it Dan,

Post# 404378 , Reply# 223   1/7/2010 at 08:03 (3,031 days old) by rayjay (Carteret, New Jersey)        
SA8 Detergent

Mysterclock..... I sell Amway products. I called them when I saw CR ratings. The company did tell me that they changed the product. Well, I told them they had a Number 1 rating and now it changed. That was 2 years ago. It still is a pretty good product

However, The laundry detergent by the Shaklee company called "Fresh" is really great too, and a nice subtle clean fresh scent.

If anyone is interested in it, please email me privately.


Post# 404403 , Reply# 224   1/7/2010 at 11:08 (3,031 days old) by mrb627 (Buford, GA)        

mrb627's profile picture

I haven't had any issues with the lint filter in the dryer. Seems easy enough to clean. I will look closer to see if there is lint underneath it. I don't think it has ever been completely full after dryer a load.

I expect the pedestal delivery to be delayed due to the weather moving in tonight. If they cancel, I will have to postpone installation until after the 20th.


Post# 404658 , Reply# 225   1/8/2010 at 16:18 (3,030 days old) by danmantn (Tennessee)        

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I had mine fill up on some throw rugs, but that was the exception. The design of the lint filter is great as you visually see it when the door is open as a reminder. I bought a 1" paint brush and it sweeps clean easily.

Post# 404746 , Reply# 226   1/9/2010 at 06:54 (3,029 days old) by mrb627 (Buford, GA)        
Pedestals Delayed

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I postponed the installation of the pedestals to next Wednesday. The weather was an issue yesterday plus I got called into work.

Stay tuned.


Post# 404860 , Reply# 227   1/9/2010 at 16:35 (3,029 days old) by norfolksouthern ()        
Got a question:

If you are running a load in the Imperial, and you forget a kitchen towel, are you able to unlock it to add the extra item? Can this be done without having to reset the machine completely?


Post# 404864 , Reply# 228   1/9/2010 at 16:50 (3,029 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
As long as you are still in the wash portion. Otherwise, you must start over.


Post# 404884 , Reply# 229   1/9/2010 at 20:24 (3,028 days old) by mysteryclock (Franklin, TN)        

mysteryclock's profile picture
That's handy you can add an item. I guess the tub is deep enough that the water won't come pouring out if you open the door.

Post# 404891 , Reply# 230   1/9/2010 at 20:47 (3,028 days old) by mrb627 (Buford, GA)        

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There is about a 1/2 inch clearance between the waterline and the bottom edge of the door.


Post# 404940 , Reply# 231   1/10/2010 at 00:38 (3,028 days old) by norfolksouthern ()        
How about capacity?

Thanks for clearing that up, Malcolm. I've been looking at a Speed Queen at a local appliance dealer. I notice that the drums have a 3.3 cubic foot capacity, while the cheap Whirlpools (I'm not necessarily knocking them, after all, I have a BOL Duet) have at least 4, with the newest having 4.4 feet of capacity. Can you still fit a large comforter in your Imperial?


Post# 404954 , Reply# 232   1/10/2010 at 05:38 (3,028 days old) by mrb627 (Buford, GA)        
No Comforters

mrb627's profile picture
Comforters are best handled by the commercial machines at the laundromat. I had an LG set before and even though the comforter would fit, the LG just couldn't handle it. I think the UBER front loaders have a big tub, but they can't handle washing a huge load like a comforter.


Post# 405048 , Reply# 233   1/10/2010 at 11:40 (3,028 days old) by mysteryclock (Franklin, TN)        
Bulky items...

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Malcom is right -- if the item doesn't fit easily in the FL then don't force it. I'm ~still~ in the doghouse for washing our Pottery Barn comforter in our Bosch Nexxt washer... which ended up abrading away a (small) hole in it when it went into a spin and a bit rubbed against the plastic thingy that sticks down from the front-top of the tub. I'd washed our king-sized quilt in there without any problems but the comforter just didn't compact down as much, obviously.

From now on, it is duvet-covers for me!

Now if I can get over the "ick factor" of laundromat machines....I think when I eventually have to take it there I'll probably run a hot/bleach empty load first just to clean out the gunk first!

(And you would know that by the time of the incident above PB had discontinued that pattern and it was out of stock... dang.)

Post# 405834 , Reply# 234   1/13/2010 at 15:48 (3,025 days old) by mrb627 (Buford, GA)        

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The pedestals were delivered and installed today. Unfortunately, I had to get to work so I didn't have time to run them. In fact, the shipping supports are still in the washer. I'll need to get them out and make sure the machine is balanced. They really lift the machines up quite a bit. And they are BOLTED to the machines from inside the machine cabinet. Not sitting on top and held with double sided tape like the LG's.

Pics will be coming by the weekend.


Post# 405836 , Reply# 235   1/13/2010 at 15:59 (3,025 days old) by danmantn (Tennessee)        

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Shipping supports still in the washer??? Uhm, is that good?

Post# 405969 , Reply# 236   1/14/2010 at 01:27 (3,024 days old) by askomiele (belgium)        
Didn't you mean...

they reinstalledt he shipping support to be able to lift the machines in order to place them on top op the pedestals?

Post# 406010 , Reply# 237   1/14/2010 at 07:08 (3,024 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
I re-installed the shipping bracket prior to them showing up at the door. I wasn't sure they would be willing to do it.


Post# 406146 , Reply# 238   1/14/2010 at 20:18 (3,024 days old) by jetcone (Schenectady-Calrods,Monitor Tops,Toroid Transformers)        
My FL will probably be in at the

jetcone's profile picture
end of the month. I ordered through ALCO Appliance and they take there time.
I was going for the all stainless cabinet model but they don't offer the heat boost in that machine, very odd since it is their top top line model!

I used Jeff L's machine this summer with the heat boost and that is what sold me! When I arrived in 92 degree DC heat July 2nd, the dark chocolate bar that was getting me down 95 melted all over my white truck towel!
What better way to test heat boost. When the SQ was done there was ABSOLUTELY no trace of chocolate or any darkness on the bone white cotton!

Can't wait, will post a video when I get my camera too!

OH I have had the FL Horizon in my Apt for 10 years now and it is still a great performer!

Post# 406160 , Reply# 239   1/14/2010 at 21:19 (3,023 days old) by danmantn (Tennessee)        

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Welcome to the Speed Queen club Jetcone!!

Post# 406966 , Reply# 240   1/17/2010 at 19:25 (3,021 days old) by mrb627 (Buford, GA)        
Sad Weekend

mrb627's profile picture
It is with great sadness that I have decided to return the speed queen set. After having the pedestals installed, the washer has developed an unusual wobble during spin such that the vibration of the spin as front to back as well as side to side. This causes the door to vibrate against the front of the cabinet. I thought with persistance, I could get them balanced perfectly and this shuddering would stop. But before I could complete the task, the dryer gave up the ghost. Yep, stopped about 30 minutes into a load of towels. I expected that it stopped on hi temp overload on the motor, but when you push the start button it will run, but when you release the button it stops. Anyway, I just got home from the laundromat and even though I have calmed down a bit. I am still pretty aggravated that both machines are giving me the finger.

I will contact my salesperson tomorrow. Luckily, I think they might also be a Miele dealership. Maybe I'll swap them out for Miele's.

Stay tuned.


Post# 406971 , Reply# 241   1/17/2010 at 19:43 (3,021 days old) by qsd-dan ((SF Bay Area))        

qsd-dan's profile picture
Damn, sorry to hear about your misfortune. Hopefully your next set will bring a more pleasurable and reliable experience.

Post# 406973 , Reply# 242   1/17/2010 at 19:46 (3,021 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
I suppose I could downgrade to a TL set, but then the dryer is basically the same unit that has just failed me.

What's a boy to do?


Post# 406974 , Reply# 243   1/17/2010 at 19:47 (3,021 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

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I think this is sad indeed if they are still under warranty maybe you should ask if they could change the defective set for a new set?

Post# 406975 , Reply# 244   1/17/2010 at 19:53 (3,021 days old) by mrb627 (Buford, GA)        

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I may try to have them swapped. Not sure. I would expect the thermal overload to reset within an hour. Well, it has been almost 5 hours and it still wont operate.

I looked at the dealers website. They don't carry Miele, unless the website ir outdated. This may be the case, copyright shows 2006.

They do list Bosch and Asko, but no Miele.

I'll call tomorrow and see what my salesman says.


Post# 406985 , Reply# 245   1/17/2010 at 20:29 (3,020 days old) by danmantn (Tennessee)        

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Post# 406993 , Reply# 246   1/17/2010 at 20:44 (3,020 days old) by appnut (TX)        

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Malcolm, I'm sorry. I'm kinda surprised myself. I was hoping they'd work out. I've been investigating the new bosch Vision 8000 series. It's their new one that has true horizontal tub angle, not tilted 5 degrees. And it's stackable. I also like them because, other than Miele and Asko, they're the only machines which heat to the specified set temp for the particular cycle and don't time out like the other U.S. branded brands. Also, the stain treat option heats from cold water and goes up from there. I've studied the user manual and they're pretty flexible.

Post# 406998 , Reply# 247   1/17/2010 at 21:08 (3,020 days old) by mtn1584 (USA)        
Don't give up yet Malcolm

I'm sorry to hear about your problems, whatever you decide I wish you luck, but maybe you can do without the pedestals?
1. Your washer worked great w/o the pedestals right?
2. The dryer has a three year warranty, get it fixed, this could happen with a Miele, or any brand for that matter.
3. The problem with the washer is the pedestal, again if you can live w/o them, and maybe save a couple of bucks it might be worth it.
4. Do you think that you could have this problem with another brand washer/pedestal?
Take care,

Post# 407003 , Reply# 248   1/17/2010 at 21:15 (3,020 days old) by danmantn (Tennessee)        

danmantn's profile picture
Most electronic failures occur in the first 30 days. I don't think Malcom has had them that long yet. I would get on the horn to SQ HQ in the morning if nothing else to put a buzz in their ear...perhaps something can be done with the pedestals or a common problem may exist that can be easily corrected?

Post# 407011 , Reply# 249   1/17/2010 at 22:38 (3,020 days old) by eddy1210 (Burnaby BC Canada)        
good luck Malcolm

eddy1210's profile picture
Sorry to hear about the problems with your new SQ set. You know, that's a heavy washer with that cast iron weight inside, I can see it not doing well on a pedestal. I can't imagine my Huebsch on one. I fell in love with your new set when I saw it, then I found my older model on Craigslist shortly after. Hope you get things worked out.

Post# 407096 , Reply# 250   1/18/2010 at 10:56 (3,020 days old) by mrb627 (Buford, GA)        
Forgetful me.

mrb627's profile picture
This morning, I decided I would approach SQ about having it fixed. Perhaps the tech might have some pointers for the washer balance problem. They are difficult to level without some help and enough room around the machines.

Unfortunately, I forget to bring the model and serial number with me this morning. I'll try to call this afternoon when I get home.

Wish me luck.

Post# 407106 , Reply# 251   1/18/2010 at 11:18 (3,020 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

pierreandreply4's profile picture
Good luck and i hope you can have them fix they are great machines

Post# 407159 , Reply# 252   1/18/2010 at 13:53 (3,020 days old) by mtn1584 (USA)        

You can't send your machines back, it's like adopting children, and then changing your mind, ahh forgettaboutit I'll give em back!!! These machines are your babies, and they need you!!!lol

Post# 407187 , Reply# 253   1/18/2010 at 16:09 (3,020 days old) by mrb627 (Buford, GA)        
Service Called

mrb627's profile picture
Well I contacted a Speed Queen Servicer. Oddly, there are 11 service companies within a 30 mile radius of my address. The provider I called is less than 4 miles away.

Service appointment is tomorrow between 1 and 3. They will call my cell number 1 hour before arrival.

Can't beat that kind of service with a stick!


Post# 407195 , Reply# 254   1/18/2010 at 16:33 (3,020 days old) by danmantn (Tennessee)        

danmantn's profile picture
It's amazing how many people are trained on Speed Queen. Let us know how it this point it's up to the quality of the person/company servicing the machine--hope they are a good company.

The 'knocking' sound that you were experiencing before any of this is interesting...may need some type of slight adjustment...may want to mention that when they come. I noticed out of 30 SQ FLs at the laundromat (just like yours), two were doing that...the owner said she hasn't had time to get them out to fix it, but she's confident they would fix it quickly.

Keep us posted--it will be interesting to see how it pans out. Sorry that you have had the issue, but hopefully the servicing company will make it right!

Post# 407196 , Reply# 255   1/18/2010 at 16:38 (3,020 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
I suppose flipping the machines on their sides to install the pedestals wasn't all that great for either of the machines even though the shipping brace was put back in the washer.

Perhaps I'll have him take a look at the washer suspension when he gets here. Hope he knows what he is doing. Wonder what the training cost to become an authorized servicer...


Post# 407200 , Reply# 256   1/18/2010 at 16:52 (3,020 days old) by danmantn (Tennessee)        

danmantn's profile picture
I have very little trust for any servicer/installer. I try to self educate enough to at least know what to look for. I usually watch 'em like a hawk and ask a lot of annoying questions to at least feel good about what they're doing...I'm sure they hate that. The service guy that came out from Sears to fix a squeaky treadmill reaked of alcohol and just randomly started taking out screws...said they 'always put too many in at the fact'ry'. ARGH. 4 years later, my treadmill still squeaks, sans 5 screws.

Having said all that, you're still within a 30 day window...if you're not satisfied with the fix/repair/correction, perhaps SQ would trade. You are, afterall, an Imperial customer.

Post# 407219 , Reply# 257   1/18/2010 at 18:40 (3,020 days old) by launderess (Quiet Please, There´s a Lady on Stage)        
SQ Service

launderess's profile picture
One must remember these domestic SQ laundry appliances, especially the washing machines are almost exactly like commercial machines sold by Alliance. Given SQ's dominance in the laundromat,commercial laundry, apartment buildings and such, it should come as no surpise that there are lots of service persons around.

They probably always were there, but stuck to commercial or retail service calls.

Post# 407331 , Reply# 258   1/19/2010 at 07:00 (3,019 days old) by mrb627 (Buford, GA)        
Launderess is probably correct...

mrb627's profile picture

I never really thought of it that way, but you are right. I would imagine the SQ service team would be pretty responsive to any service call given that fact. It is just market saturation of a service department.

I also got an email from SQ service last night with possible solutions/causes for this machine behaviour. Email response was less than 3 hours after my query. I like that...


Post# 407422 , Reply# 259   1/19/2010 at 13:39 (3,019 days old) by mrb627 (Buford, GA)        
Tech Called

mrb627's profile picture
The Service Tech called to tell me he was on his way. Said he should be here within the hour.


Post# 407444 , Reply# 260   1/19/2010 at 14:41 (3,019 days old) by danmantn (Tennessee)        

danmantn's profile picture
Crossing fingers for a good diagnosis...

Post# 407456 , Reply# 261   1/19/2010 at 15:30 (3,019 days old) by mtn1584 (USA)        
Me too

Good luck!

Post# 407468 , Reply# 262   1/19/2010 at 16:57 (3,019 days old) by mrb627 (Buford, GA)        
Service Call Pending Parts

mrb627's profile picture
Well, the service man came and went. He was on the phone with SQ tech support in Ripon. They confirmed his diagnosis. He has ordered a new motor and a new timer. The timer was order because he didn't like the noise it made when it was running without the actual dryer running. He didn't think you should be able to hear the little motor powering the timer.

Parts are expected to be in by Thursday, but in the event of a backorder issue it could be longer. He remarked that the only time he ever had a delay on parts was for a replacement transmission. He says that he has only ever had to replace a transmission in a TL SQ once. He said that there are more SQ machines around than the average shopper might think. Several hotels and vets have them in N. Georgia.

He also services Bosch dishwashers. Sub-Zero refrigerators. And ice machines.

He was a nice guy. Funny, he asked me why I chose Speed Queen. I told him 1) great warrantee 2) built like tanks 3) built in the USA 4) laundry equipment is all they do, so they must be doing something right 5) SQ's are a no-nonsense get the job done washer and dryer.

I told him that they needed to be better marketed to the public. Most of their residential sales are due to the purchaser having encountered the machines in the past.

Hoping that Thursday will bring parts and a working dryer. I would hate to have to go back to the laundromat to dry a weeks worth of laundry.


Post# 407484 , Reply# 263   1/19/2010 at 18:00 (3,019 days old) by fridgiman ()        

So sorry to hear about your SQ's
I've been faithfully following your excitement with them and was hoping that for once someone would get a trouble free FL.
I know that many FL's end up having balance problems because of their pedestals. The center of gravity just ends up being too high.
Anyway, what was the diagnosis with the washer ?


Post# 407603 , Reply# 264   1/20/2010 at 06:32 (3,018 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
Well, there wasn't really a diagnosis on the washer. I do, however, have some tips on leveling that I will attempt this weekend.


Post# 407752 , Reply# 265   1/20/2010 at 16:02 (3,018 days old) by pulsator (Saint Joseph, MI)        
Tip for the washer issue...

pulsator's profile picture
A friend of mine got a Whirlpool Duet Sport set on pedestals and the washer walked liked crazy! He had the idea, however, to go out and by some sand bags and put them in the pedestal which solved the problem completely! Granted, I know that the SQ pedestals do not have a drawer, but is there a way to access the inside of the pedestal? Whether it be a panel on the back or turning it on it's side, perhaps something heavy like sand bags or bricks could be fixed in there to weigh it down and keep the machine steady during the spin?

Post# 407847 , Reply# 266   1/20/2010 at 21:03 (3,017 days old) by djmjlcst (Bloomington, Illinois)        
Sounds like good service!

Hi Malcolm,

So sorry to hear about your woes with your new SQ set. However, it sounds like you're on the right path to a fast recovery. The tech sounds like he knows what he's doing and the fact that you got a super fast response with the initial call to SQ. Good to hear that a new timer and motor for the dryer have been already ordered and on the way. I hope you can get your washer leveled and no more excessive vibration. It did work well without the pedestal before, so maybe it is just a leveling issue that needs to be tweaked. I'm sure you'll let us all know about the repair when it's done. - Mike L.

Post# 408127 , Reply# 267   1/21/2010 at 17:00 (3,017 days old) by mrb627 (Buford, GA)        
No Parts

mrb627's profile picture
Well, no parts today. No provided ETA either. Looks like another weekend at the laundromat.

Why am I starting to get a bad feeling in the pit of my stomach?


Post# 408135 , Reply# 268   1/21/2010 at 17:34 (3,017 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        
Keep your speed queen frontload washer but buy a vintage sq

pierreandreply4's profile picture
have you ever tought about keeping your frontload speed queen washer and thought about maybe buying a vintage speed queen dryer or any vintage dryer that you could use as a spare in case your modern dryer broke?

Post# 408140 , Reply# 269   1/21/2010 at 17:41 (3,017 days old) by mrb627 (Buford, GA)        
Vintage Dryer

mrb627's profile picture
I do have a vintage dryer in the garage, but the SQ is almost too heavy to move by myself out of the laundry room in order to swap the two.


Post# 408148 , Reply# 270   1/21/2010 at 18:10 (3,017 days old) by favorit ()        
shipping bracket ?

Hi Malcom,
i'm so sorry reading these bad news .... but did you remove again the bracket ?

Please don' t take this thought as offensive .... all of us are in a "Xmas eve mood" when we have a new machine to play with, then we forget about basic things to do too :)

Post# 408381 , Reply# 271   1/22/2010 at 12:37 (3,016 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
Well, it appears the parts wont be in till the middle of next week.

And worse, I called the store where I purchased the washer and dryer and was given attitude. (Not by my salesman, he is on vacation) The guy I talked with claimed that SQ does not have a buy back policy with their resellers and the store didn't wanna be stuck with a non-working dryer.

I think I need to contact SQ directly.


Post# 408391 , Reply# 272   1/22/2010 at 12:57 (3,016 days old) by danmantn (Tennessee)        

danmantn's profile picture
Yeah, I would...that just doesn't sound right.

Post# 408414 , Reply# 273   1/22/2010 at 13:58 (3,016 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
I sent an email to the Service Manager of Speed Queen in Ripon. I don't expect anything to change, but at least he is aware of what has been going down.


Post# 408499 , Reply# 274   1/22/2010 at 17:59 (3,016 days old) by jeffg ()        

Malcolm, I'm sure you know this, but brick & mortar appliance stores have been living hand-to-mouth for many years, trying to compete with both big box and internet retailers. We found our SQ set at a local dealer (brick/mortar) for $120 less than AJMadison (online), and while the dealer's pre-sales knowledge and support were excellent, we didn't expect much in the way of post-sales support. Sure enough, when we called them several months later about replacing the softener dispenser, about as minor an issue as could possibly exist with a washer, they still brushed us off to SQ's national service contractor, who wanted to schedule an appt for someone to come out, look at the cap, order the part, then come BACK OUT two weeks later to install it.

So we said forget it, we called Ripon and told them this was beyond absurd, and when they figured out they were about to accrue hundreds of dollars in labor costs, to replace an agitator cap, they agreed to just mail us a replacement directly.

Point is, I'm not surprised by the attitude you got from your dealer, but you might be pleasantly surprised by the support you get from Ripon.

Post# 409639 , Reply# 275   1/26/2010 at 10:49 (3,012 days old) by mrb627 (Buford, GA)        
Speed Queen Parts

mrb627's profile picture
Well, the parts were sitting on my doorstep when I got home last night. Now I just need to coordinate the service tech for repair on Thursday.


Post# 409702 , Reply# 276   1/26/2010 at 14:45 (3,012 days old) by ronhic (Canberra, Australia)        
I always thought...

ronhic's profile picture
....that service here (from anyone) was only 'OK'....but reading this experience makes me think differently..

I don't quite 'get' the parts being shipped to you Malcolm and then it is up to you to contact the firm again to organise a time....

To me, that isn't service at all.

The last time I had something done to a machine was the suspension replaced. I contacted the service agent for Electrolux in Canberra - Mayner and Cochran and made an appointment for first thing in the morning. You can only choose first appointment in the morning, before 12 or afternoon.

The tech arrived at 8.00am on the dot. Diagnosed the problem and said he would order the parts. They should take 3-5 days to get here and I would then get a call from the office to arrange a time. Sure enough, on day 5 I got a call to arrange a time to fit.

Afternoon was agreed and I got a phone call at work 45m-1hr before the tech would arrive. He arrived an hour after the call.

....and this is for a machine 2yrs outside of warranty.

Post# 409734 , Reply# 277   1/26/2010 at 16:10 (3,012 days old) by mrb627 (Buford, GA)        

mrb627's profile picture
it is just dumb luck that I have had such trouble getting this machine serviced. I have called the service provider but got an answering machine. I left a message to call me back about my service call. No callback today.

It's pretty sad.

As for the parts, that is a effort by Speed Queen corporate to make things right. I cannot fault them for that. Actually, SQ corporate has been the only player that has been responsive to my satisfaction.

Of course, I still have a dead dryer in my house.


Post# 409736 , Reply# 278   1/26/2010 at 16:17 (3,012 days old) by ronhic (Canberra, Australia)        
I reckon...

ronhic's profile picture
....that companies that offer good service deserve repeat business....even if they are a little more expensive...

It is a shame the service agent doesn't appear to subscribe to this, for next time you may look at another one....

Post# 409737 , Reply# 279   1/26/2010 at 16:17 (3,012 days old) by danmantn (Tennessee)        

danmantn's profile picture
Perhaps call someone else? You can chose anyone you want as long as they are on the Speed Queen service locator.

Post# 410022 , Reply# 280   1/27/2010 at 16:36 (3,011 days old) by mrb627 (Buford, GA)        
Service Scheduled

mrb627's profile picture
The follow up service call has been scheduled for tomorrow afternoon. Wish me luck!


Post# 410029 , Reply# 281   1/27/2010 at 16:52 (3,011 days old) by danmantn (Tennessee)        

danmantn's profile picture
G O O D L U C K!

Post# 410048 , Reply# 282   1/27/2010 at 18:06 (3,011 days old) by mtn1584 (USA)        

Buona Fortuna (ITALIAN)

Post# 410602 , Reply# 283   1/29/2010 at 14:12 (3,009 days old) by mrb627 (Buford, GA)        
Dryer Repaired

mrb627's profile picture
Well, at 8:45 last night, my dryer was restored to working order. Took several hours to get there though.

We replaced the motor and the timer and still, the dryer would stop running when the start button was released. The tech and I pulled out the wiring schematic and went through several components making sure all thermostats and relays were in the normally open or closed positions. Then, we started checking wires and found a badly crimped with on the back of the timer. By this time, it was just after 8 o'clock last night. The tech rummaged through his tool box and found a piece of wire with a crimped spade on the end of it. He spliced into the bad wire and WALLAH! Dryer operation restored.

The tech will return next week to replace the patch job repair with a proper connector. But at least I have the dryer back in operation.

Thank God!


Post# 410615 , Reply# 284   1/29/2010 at 15:10 (3,009 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

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Thats good to know

Post# 410644 , Reply# 285   1/29/2010 at 16:59 (3,009 days old) by danmantn (Tennessee)        

danmantn's profile picture
Yay! Too bad it was such a simple thing.

Post# 410742 , Reply# 286   1/29/2010 at 20:07 (3,009 days old) by appnut (TX)        

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