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Thread Number: 26142
Electrolux Wave Touch Steam Washer - WARNING |
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| Post# 401413 12/22/2009 at 15:35 (5,238 days old) by turboace (Wilmington, NC) | ||
Hi All, Just need to vent because I'm so incredibly mad. I just moved into my new house in Wilmington, NC. Friday late afternoon took delivery of my brand new Wave Touch Medeteranian blue pair steam washer and steam dryer. My moving truck came saturday, and I just got around today to positioning and leveling the washer. I got it perfectly level, and turned it on. It asked if I would like to run the innitialization cycle. I did. It then proceded to fill make this horrible noise and start to tumble. I thought I heard water dripping or flowing, but wasnt sure if this was just the sound of the new machine or what. Seconds later I had my answer as I was standing in a puddle. The water was not from the supply hoses or from the discharge hose. It was leaking out of the bottom of the cabinet between the pedastal and the machine. The cycle was just about finished and it pumped some into the drain and the rest I soaked up with towels before it made it to the wood floors in the kitchen. I called Altantic Appliance in Wilmington and just a few minutes later had a call from an appliance repair service and they will be out in the morning. I'm just totally pissed off. I wanted to do laundry. The propane company finally got out this morning and converted the dryer from natural to propane and I was ready. I just got madder and madder and so I called Atlantic Appliance back and told them I wanted a new machine that worked, get this one out of here. Of course, they told me they coudlnt do that, they had to follow the manufactureres protocol which is to have a repair tech come out and check it out. Bogus. For $4173 I want to be able to do laundry. ARRRGGGGHHHH! Thanks for listening, keep you posted. Andy | ||
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Post# 401416 , Reply# 1 12/22/2009 at 16:19 (5,238 days old) by cleanteamofny  ((Monroe, New York) |
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| Post# 401433 , Reply# 2 12/22/2009 at 17:53 (5,238 days old) by mrb627 (Buford, GA) | ||
Sorry for your pain | ||
| Post# 401499 , Reply# 4 12/23/2009 at 02:15 (5,238 days old) by alr2903 (TN) | ||
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$4173.00, and you have wet feet. They need to go BACK. | ||
| Post# 401572 , Reply# 6 12/23/2009 at 12:15 (5,238 days old) by ptcruiser51 (Boynton Beach, FL) | ||
My worst fear
Is that the shipping bolts were not removed! This can cause major destruction of a FL. At least on the ones we sell at THD (LG, GE, Maytag, Amana). Our delivery men/installers know to remove these, but often customers will buy a floor model or one out-of-stock and neglect to do this. I ALWAYS explain carefully what to do and show them where the bolts are, and make them promise to read the instruction manual before doing anything. Unfortunately, other store personnel don't do this resulting in machines being returned with the most horrible torque-maligned damage imaginable. I hope-hope-hope this is not the case with your machine. | ||
| Post# 401630 , Reply# 7 12/23/2009 at 18:03 (5,237 days old) by turboace (Wilmington, NC) | ||
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Fixed
The tech was out today and discovered there was a hose from the drum to the pump that was not seated nor clamped tightly. Yes, got the pedastals. I MADE them install the machines onto the pedastals in my laundry room. Then, once the machine was on the pedadastal anout one foot from where it is going to go, I watched them remove all the shipping bolts. So, must have been a bad day at the washing machine factory in mexico. Anyway its fixed. Ill report back on how it works next week after I get back from family torture, oops, I mean christmas, in chicago. I had to leave right after repair man to catch my flight. On another poor QA/QC note, while I was trying to avert my stare from the hairy washer man's plumbers butt, I looked at the time on my new electrolux wave touch icon double oven. Guess what? I noticed that there are several burned out lcd segments. Guy is going to order part and come back. Ugh. 
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Post# 401825 , Reply# 10 12/25/2009 at 05:37 (5,236 days old) by cleanteamofny ((Monroe, New York) |
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post production test cycles ? | ||
| Post# 401830 , Reply# 11 12/25/2009 at 06:39 (5,236 days old) by mrb627 (Buford, GA) | ||
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Wow. | ||
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Post# 401835 , Reply# 12 12/25/2009 at 08:12 (5,236 days old) by thomasortega (El Pueblo de Nuestra Señora de Los Angeles de Porciúncula) |
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Favorit THat's why i decided to retire and leave Electrolux. a few years ago. And the sad is that Electrolux had to do that to survive, just like any other brand. The word now is "programmed obsolecence". Things are made to last only a few years and force the consumers buy new products. it makes the market wheel spin. And as you can see, everybody's doing the same. | ||
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Post# 401837 , Reply# 14 12/25/2009 at 08:13 (5,236 days old) by thomasortega (El Pueblo de Nuestra Señora de Los Angeles de Porciúncula) |
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Actually there's no brand "better than" others... Now there are brands that are "less worse" than others. | ||
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Post# 401842 , Reply# 16 12/25/2009 at 09:30 (5,236 days old) by cleanteamofny ((Monroe, New York) |
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Not all FL'r machines has accessible coin trap | ||
| Post# 402122 , Reply# 19 12/26/2009 at 23:38 (5,234 days old) by strongenough78 (California) | ||
See, THIS is why...... | ||
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