Thread Number: 28766
Bosch 300 next series washer - error code "E:27" 		[Down to Last]

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Post# 438919   6/1/2010 at 15:14 (5,077 days old) by lebron (Minnesota)        

lebron's profile picture
I have a Bosch 300 next series washer that is having some trouble. When you turn the dial from off to any cycle, all you get is E:27 flashing on the display and the washer will not respond to it. Of course the manual has no information on error codes so I could really use your guy's help.




Post# 438988 , Reply# 1   6/1/2010 at 22:25 (5,077 days old) by lebron (Minnesota)        
bump

 lebron's profile picture
any help would be great

Post# 439199 , Reply# 2   6/2/2010 at 18:19 (5,076 days old) by SRSwirl ()        
Training Manual

 Jed:

I have the training manual for the Nexxt 300 and 500 series equivalents. Unfortunately, the fault codes only go up to E:24. I've done some detailed research...but can't find anything at all about fault code E:27. Sorry. It's as if it doesn't exist.

Have you tried calling Bosch technical assistance?

Michael

Post# 440424 , Reply# 3   6/8/2010 at 16:36 (5,070 days old) by paulinroyton (B)        
Bosch Maxx 5

 Hi Guys.

I have got a Bosch Maxx 5 washing machine. Just recently it has been showing an Err3. It does not happen all the time. I sometimes put the machine on an extra rinse, cause it has a megga deep rinse. The machine will show err3 and nothing happens. I leave it for 5 mins or so, and then the machine works.

Anyone have any ideas what the err3 could be. There is no filter to check, nothing blocked.

Also, there is nothing in the instructions about error codes.

Cheers

Paul

Post# 440443 , Reply# 4   6/8/2010 at 17:14 (5,070 days old) by FL1012 ()        

Hi Paul

Ive had a look about online & unfortunately when you search for Error Code 3 you get all manner of results containing the number 3, so i can't be 100% certain. However, it would appear that on other Bosch machines, Err3 relates to 'blocked outlet'.

I know you say youve checked the filter etc, but maybe there's a blockage somewhere between the drum and the filter, or a problem with the pump.

I would guess that if this is the case, the efficiency of the spin would be lower than usual though, so you'd probably find clothes being damper than usual at the end of the cycle.

I'll keep looking but this is all ive found so far.

Liam

Post# 440447 , Reply# 5   6/8/2010 at 17:29 (5,070 days old) by paulinroyton (B)        
Bosch Washer

 Hi Liam, thanks for looking.

It does not show the err3 all the time. The clothes are coming out dry as its a 1200rpm.

I tried the machine on a rinse and emptied quite quickly. I have checked the drain hose and no kinks in that.

It seems to happen as soon as the machine has finished and I put it on an extra rinse the err3 shows, but not all the time.

I just can not understand why its doing it.

Thanks

Paul

Post# 440449 , Reply# 6   6/8/2010 at 17:41 (5,070 days old) by paulinroyton (B)        
Bosch

 Hi Liam.

I always look after my appliances. Always clean the soap dispenser, wipe the drum & door seal.

One thing I have noticed. If I close the door nice and gentle the machine does not always switch on, however, if I give the door a good shove it starts up. The machine has a cheap plastic door catch and scared of slamming the door and breaking the door catch.

Bosch machines have certainly changed over the years. Maybe the more expensive one are made better, the ones that are made in Germany, lol.

Paul

Post# 440453 , Reply# 7   6/8/2010 at 17:58 (5,070 days old) by FL1012 ()        

Hey Paul

Yeah with the clothes being damper comment i made, i was thinking down the route of it still spinning, but the pump or associated pipework not extracting the water quick enough to properly dry the clothes. This appears not to be the case here though.

As it does it when you select extra rinse & not all the time, could it just be a PCB problem that's in its early stages? I know the Zanussi XC range shows error codes occasionally but turning off and on clears it, sometimes only for a day & sometimes for months.

The fiddly door is probably down to a loose connection on the door catch or problem with the interlock. That probably wouldn't be too tricky or expensive to rectify, but is possibly not worth paying for unless youre sure the error code problem can be repaired cheaply aswell. Otherwise youre just throwing money at a machine which im guessing from the model name is at least 5 years old now anyway?

Liam.

Post# 440456 , Reply# 8   6/8/2010 at 18:05 (5,070 days old) by lavamat_jon (UK)        

Paul, is this the Bosch that you got quite recently?

Our Bosch would sometimes tell you off for not having the door shut properly even if it was shut, but you didn't have to slam it; the manual suggested to close it as normal and push over the catch until it "clacks" loudly. There was even a diagram illustrating this but I'm not sure if the new manuals detail it as they seem to be quite condensed in comparison to the older generations. As the machine aged the lock wore in and wasn't so stiff, but you did have to push it quite firmly when it was fairly new.

Jon

Post# 440529 , Reply# 9   6/9/2010 at 08:00 (5,070 days old) by paulinroyton (B)        
Bosch Maxx 5

 Hi Liam & Jon. Thanks for your help & advice.

Liam, the machine is only 6 months old, and is well looked after. I clean out the soap dispenser, run the machine on a 90c now & again.

When the machine has done a cycle it shows End. I turn the programme selector to off, then turn it to rinse/freshen up. I do not open the doorafter the cycle has finished, and it sometimes is showing an err3. I could understand if I was to open the door after the cycle has finished, and maybe the door has not been closed firmly.

The macine on rinse/freshen up is ace. The water fill half way up the door and has a true deep rinse. You can also set it to have 2 deep rinses.

The instruction book is quite poor. Nothing telling me about error codes, or how to close the door. Sometimes it will work even if I close the door nice and gentle, sometimes I have to shove it quite hard.

Regards

Paul

Post# 440912 , Reply# 10   6/11/2010 at 01:44 (5,068 days old) by FL1012 ()        
Only 6 months old....

 Bugger! That's not too good then. I didn't realise it was a recent machine.

I'd get Bosch out to it under the warranty if i were you. They may say there's nothing wrong, but then again they might surprise you. The error codes may be stored somewhere, not sure.

I'd guess the lack of error codes in the manual is because manufacturers may view them as a failure & wouldn't want people to think their products are of the sort of quality where error codes show up.

Was wondering what the cause was for using the Freshen up cycle at the end of the usual cycle? Is it just something you like to do (i sometimes do an extra rinse after some cycles) or does the machine not rinse terribly well without this addition?

Liam.

Post# 440947 , Reply# 11   6/11/2010 at 09:11 (5,068 days old) by paulinroyton (B)        
Bosch Extra Rinse

 Hi Liam.

If I use the cotton cycle, then the machine does not fill the drum with much water. If I use the Easy care programmes it takes quite a lot of water.

The extra rinse programmes fill the glass half way, so it gives the clothes a good deep rinse.

The machines is quite quick at washing, but the quality of the machine is poor.

Paul

Post# 440985 , Reply# 12   6/11/2010 at 11:28 (5,067 days old) by FL1012 ()        
I seeeee.....

 My Parents Zanussi Essential which is 2.5 years old isn't exactly generous with water, but it does make the rinses deeper (covering the base of the door glass) on the cottons cycle if there's a heavy/absorbant load in the machine.

The rinses are only really abit lame looking when the loads are small & the machine uses less water. Though if it looks like the load is going to be below the threshold for deeper rinses i press Extra Rinse which adds a further two shallow rinses before the main rinses.

Annoyingly Extra Rinse is pointless for heavier loads as it cuts the water intake on the original 3 rinses, so you end up with 5 puddle-like rinses and lose the original 3 deep ones - very odd! For reference a Cotton cycle in the Zanussi is 1:45 normally, 1 hour if SuperQuick is selected and just over 2 hours with Extra Rinse.

I take it your Bosch doesn't have 'Rinse Plus' like a few Bosch's i've seen? I tried this on a mates 5 year old (ish) Classixx and it seemed to do a decent job. I've not had any first hand experience of the Maxx range though after looking them up yesterday, they look like theyre meant to be at least mid-range, so it's a shame youre not convinced about the quality. I always thought Boschs at least looked relatively well made, even if the hidden bits don't convince me so much from experience.

Is this your first/only Bosch appliance?

Liam



Post# 441043 , Reply# 13   6/11/2010 at 16:32 (5,067 days old) by paulinroyton (B)        
Bosch

 Hi Liam

Thanks for message.

My machine does have rinse plus, but all it does is give an extra rinse. On the cotton cycle the water level is quite low. If I use the easy care cycle, it takes quite a bit of water in. I sometimes use it on the easy care cycle, and you can also wash at 60c on easy care.

The wash times on my machine are quick.
Cottons 40c 54mins
Cottons 60c 107 mins
Cottons
Intensive 60c 157mins
40c 144mins
Easy Care 60c 111mins
40c 58mins
Easy Care
Intensive 60c 128mins
40c 115mins.

When I lived at my flat in Manchester I had a Whirlpool top loader, great machine, and a Hotpoint Aqualtis. When I moved in with other half I had to sell my top loader but kept the Aqualtis. I reversed my car into the door of my Aqualtis, and was quoted over £200 to repair.

This all happened when we booked a holiday, and had to buy something not to expensive.

As for the quality. I have looked at Beko machines, and they look as good quality of my Bosch Maxx 5.

I asked someone at Comet where Bosch are made and was told they made in Poland using German parts and she had been to the factory in Poland. If you read a Bosch brochure there is no mention of Poland, a little bit naughty of Bosch not saying where they are made.

My parents have Miele products and have never had any trouble. They are so well made and bloddy heavy to move, lol.

Paul

Post# 441590 , Reply# 14   6/14/2010 at 14:57 (5,064 days old) by FL1012 ()        

Hi Paul

I'd read somewhere that Bosch program their machines to default to program durations for lightly soiled items, so it kinda makes sence that your standard wash times are similar to some of our Zanussis 'SuperQuick' cycles (also for lightly soiled items).

I imagine the 'Intensive' cycles on the Bosch are basically like the normal cycles on the Zanussi. The cycle times for these on the Bosch seem abit longer to Zanussi though.

Fortunately our machine is one of the few that has a seperate temperature dial, rather than the temps being preset to each program like on most of the current Zanussis, so we're able to pick whatever temp we like for most programs. Our main dial is purely for fabric type (Cotton, Synthetics, Easy Care, Wool, etc).

I remember seeing something about your Aqualtis having an argument with the car. You put the machine on eBay in the end didn't you? Im not a modern Hotpoint fan myself but the Aqualtis does seem better put together than the rest of the Hotpoints.

Don't be TOO put off by the Bosch feeling similar in quality to the Beko. I dare say that even if the plastics feel similar, at least some of the working bits in the Bosch are of slightly better quality, even though i think Beko are good for the price & i think that Bosch are not necessarily that good for the money! That's just my opinion tho, and many wouldnt agree.

Miele on the other hand do seem a cut above. Still unnecessary gimmicks like programs for 'shirts' or 'jeans', which frankly would survive should people just put them in with their respective colour types, but on the whole they seem to pay alot more attention to longevity. We have a 6 year old Miele dishwasher which gets used once or twice a day & it's definately worth the extra cost of the purchase price.

The only makes i'd really consider currently are Beko or Miele. I love Zanussi & Whirlpool but the jury's out on how well made they are as (particularly Zanussis) quality seems to have got alot worse on the latest range of machines. I used to see more Whirlpools broken at a young age, but the amount of current range Zanussis (especially 1200 Essentials) as spare/repairs at the moment is very worrying.

Liam.

Post# 441613 , Reply# 15   6/14/2010 at 16:38 (5,064 days old) by paulinroyton (B)        
Bosch

 Hi Liam.

Yeah, the good side to my Bosch is that I am able to choose the temperature & spin. Which I find useful.

As for my Aqualtis, a friend of mine wanted it, so sold it to them. There was once a door on ebay, but would not fit my machine, :-(.

Thank god that Miele are still very well made. Good quality parts, metal door catch, and need a crane to lift them, lol.

Regards

Paul




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