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Thread Number: 44049
*Request* Service Manual For Miele w1065/w1070/w770 |
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Post# 647494 12/18/2012 at 19:40 (4,146 days old) by Launderess  (Quiet Please, There´s a Lady on Stage) |
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Or the their equal as it looks like one is on one's own for the shock absorber swap/repair on my w1070.
After spending the past week making telephone calls not one Miele certified repair service in the metro area will touch my machine. All are spewing the same line from MieleUSA corporate, that the machine is "old" and they no longer support. Indeed one company was just sat down early this week by MieleUSA's service top man,and told to back off on offerig service to *older* applainces including washing machines, dryers and dishwashers. It appears MieleUSA is becoming like Microsoft and early versions of Windows; once they say no support is offered, they mean it. Could contact the odd local appliance repair service but several things put me off on that idea. First one is likely to know more about this machine than they do, and after my experience with the Whirlpool portable the costs are likely to be way more than Miele would have charged and that is saying something. Oh and it's not just the 10XX series of washing machines and so forth that are falling under the category of "old", but some of the 19XX washers and their matching dryers, "G" dishwashers from the same era and so forth. Though Wiljann took his YouTube vids down, one thinks one remembers enough about how he swapped out shocks on a similar unit. Ideally the unit should be tilted towards it's side but working from the front is possible. It's a tight squeeze, but possible. Again if anyone could offer any assistance I would be much obliged. Thanks in advance, L. | ||
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Post# 647666 , Reply# 1 12/19/2012 at 12:01 (4,145 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands) |
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Post# 647693 , Reply# 2 12/19/2012 at 15:12 (4,145 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Thank you for that!
Upon further application and information from across the pond, the EU version of my machine would be W 756. Pipe:
CLICK HERE TO GO TO Launderess's LINK on eBay | ||
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Post# 647699 , Reply# 3 12/19/2012 at 15:57 (4,145 days old) by ozzie908 (Lincoln UK) |
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What does " Pipe "  | ||
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Post# 647707 , Reply# 4 12/19/2012 at 16:13 (4,145 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Pipe | ||
| Post# 647717 , Reply# 5 12/19/2012 at 17:03 (4,145 days old) by bosch2460 (Harrisonburg, VA) | ||
Laundress....
Do you have any Miele dealers near you? You might want to try what I did, and call the dealer, and specifically ask if they have any closed out Miele washers in warehouse somewhere. That is how I got my 1966...for half the retail price. I only had one dealer in my town, and they were able to find me 3 of the 220v Miele's that were in a storage warehouse 3 states away. That was 5 years ago...but it might be worth a try!
-Joel | ||
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Post# 647720 , Reply# 6 12/19/2012 at 17:17 (4,145 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Thanks Luv, Way Ahead Of You! *LOL*
Found a dealer that has both 4840 and 3033 or 3055 demo models one can order and have shipped. We're only waiting to decide which to choose after sorting out needs versus space available. However while the 1070 isn't going anywhere for the duration it does seem wise to have something else to handle day to day work.
Miele USA offered a *discount* on a newer unit but that price could be found lower from above. Can also find many persons selling *barely* used or NIB 4840 and 3033 washers on CL and other places, but would rather just go ahead and purchase a modern unit new. Unless the seller is offering a real cheap price methinks it is better to simply put the unit on a credit card which will extend the orginal warrany. Also if the "used" unit turns out to be a lemon one is back to square one dealing with Miele service. A new or even demo unit will have a full warranty so aside from waiting to have a man show up, the rest is on Miele. Oh about shipping via dealers. The aformentioned dealer told me that Miele corporate read him the riot act for shipping units outside his local area such as to the mid-west or west coast, so now he no longer can do so without the threat of loosing his dealership. | ||
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Post# 647782 , Reply# 7 12/19/2012 at 22:01 (4,145 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands) |
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W756 | ||
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Post# 647784 , Reply# 8 12/19/2012 at 22:10 (4,145 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Yes, That Is correct | ||
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Post# 647786 , Reply# 9 12/19/2012 at 22:45 (4,145 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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How To Tear Down & Rebuild A Miele W700 Series Washer In You | ||
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Post# 647794 , Reply# 10 12/19/2012 at 23:29 (4,145 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Stick A Fork In It, It's Done
Did a quick load in the Miele eariler this evening and noticed that the boot is slightly wrinkled on one side and one side of the drum is slightly lower than the other. There are a few causes that come to mind:
Shock absorber has gone or is going. One or more suspension spring is gone or going and or One or more of the shims used with suspension springs is damaged and or gone as well. Don't wish to cause more damage to the unit so my baby will be sidelined until things can be sorted. Will order the shock "kit" from Miele which if it is like the ones seen in the EU should come with a new set of springs and shims as well. http://www.ebay.com/itm/Miele-Stosdampfe... | ||
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Post# 647838 , Reply# 11 12/20/2012 at 07:53 (4,144 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Opened Up And Peeped Into The Miele Last Night
Found one of the mounting brackets has snapped off. Not sure what exactly they do but the shock absorbers and springs looked fine. You can see the brackets in the picture below (from Internet).
Price of a new bracket and screw runs about six USD or so, but snarly tech wouldn't tell me what the things do and how to put it back. 
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Post# 647990 , Reply# 14 12/20/2012 at 19:29 (4,144 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Does anyone know what those black "mounting brackets" as seen above actually do?
*Think* may have found someone to do the shock absorber repair but another callout could be in order. Just like doctors it appears repair persons aren't always happy with other's diagnosis and want to see for themselves. After opening up and so forth of the Miele last night noticed as one was securing the bolts around the door that the drum was where it should be, not listing at all. So either one must lay off the gin-t's or this machine is messing with me. There is one opinion that it mught not be the shocks at all but one or more springs need to be replaced. Again one stated that they were all attached etc when one looked inside the machine, was told that does not mean one or more haven't "stretched" out and or are no longer doing their full job. Really hope this guy comes through. After spending several hours opening then shutting up the Miele, not to mention getting down on one hands and knees am here to tell you aren't thrilled about doint that again anytime soon. | ||
| Post# 648096 , Reply# 15 12/21/2012 at 07:37 (4,143 days old) by MIkeKLondon (London) | ||
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Miele USA HI Launderess how old is your machine? in the Uk Miele say they will stock parts for a minimum of 25 years, is that the same over the pond | ||
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Post# 648153 , Reply# 17 12/21/2012 at 14:57 (4,143 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Pipe:
Goes back to the 1930's at least but not with any sexual innuendo,that is a modern usage.
In the film "The Women" when Sylvia and Edith go to sniff out Crystal Allen at her job they are busy trying to guess which shopgirl it is: Edith: I don't know why you overlooked her Sylvia: I do, pipe (with a sly and knowing look points to Crystal Allen behind her counter looking quite pleased with herself). | ||
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Post# 648154 , Reply# 18 12/21/2012 at 15:02 (4,143 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Age of machine
At least fifteen and while parts are still to be had in the USA, the number is slowly dwindling as MIELE USA no longer imports them from Germany. Some parts are now simply NLA.
OTOH there is a good number of things shared with later and or other Miele washing machines, and thus those parts are in production and or can still be had. Problem MieleUSA faces with these "older" appliances is the number of techs trained to repair and or know about such things is decreasing. Many have retired and or passed on while the newly hired replacements are mainly trained on new/current models. | ||
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Post# 648165 , Reply# 19 12/21/2012 at 16:14 (4,143 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands) |
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Age of machine | ||
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Post# 648168 , Reply# 20 12/21/2012 at 16:28 (4,143 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Don't Know Serial Number Off Hand
IIRC MieleUSA told us awhile ago that even with the serial number exact age of this machine cannot be determined from that information alone. Something about how records were kept early on for Miele units sold in the USA. Last one heard the number can give a general range but nothing percise.
Quite honestly one asked maybe once or twice about the age of the unit but never really bothered afterwards. In the grand scale of things it really doesn't matter for either Miele USA's or our purposes. Far as the former is concerned the series has ended their part/product support life so that is that. What MieleUSA did use these early serial numbers for it seems was more about internal record keeping of repairs and other things done to the unit. I mean they couldn't even say when the unit was sold, information routinely kept track of for modern Miele appliances. | ||
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Post# 648170 , Reply# 21 12/21/2012 at 16:30 (4,143 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands) |
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Post# 648412 , Reply# 22 12/22/2012 at 16:35 (4,142 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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While Interesting To Know
Acutal age of an appliance normally does not befront me. What one cares about first is how long the thing has been in use or used.
The Miele 1918 and matching dryer that was installed but never used which sold on CL for pennies would be far more of value to me than a similar unit that had been in use all these years. | ||
| Post# 650475 , Reply# 23 1/1/2013 at 19:31 (4,132 days old) by mielew1918 () | ||
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Does anyone know what those black "mounting brackets" I looked inside my W1918 and it appears that the black rings are for the shipping struts to pass through. | ||
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Post# 650485 , Reply# 24 1/1/2013 at 20:27 (4,132 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Yes, They Are! *LOL*
Must have posted in another thread but found out about the shipping mounts.
What is very odd through par for the course these days not a soul one spoke with at MieleUSA had a clue. They could give the part number but otherwise stared at the "suds container" part breakdown and wonder. When our repairman was working on our machine showed him the thing and asked about fitting a new one. His reply was not worth the bother and expense unless one was planning to shift the machine as in moving house. | ||
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