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Thread Number: 49999
Samsung Eco Bubble UK |
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| Post# 722056 , Reply# 1 12/19/2013 at 16:49 (3,780 days old) by aegokocarat (United Kingdom) | ||
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Ive had an entry level 7kg model for a year and its been fine, the only problem I had turned out to be caused by a power surge. Sorry to hear you've had problems with yours :( Tom | ||
| Post# 722061 , Reply# 2 12/19/2013 at 17:39 (3,780 days old) by liamy1 (-) | ||
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Thanks Thanks Tom, It really has peed me off something chronic :( Glad yours is working. But the "bubble" has burst for me :P | ||
| Post# 722069 , Reply# 3 12/19/2013 at 18:25 (3,780 days old) by ronhic (Canberra, Australia) | ||
it's under warranty  | ||
| Post# 722148 , Reply# 5 12/20/2013 at 06:47 (3,780 days old) by zodawash (Lincolnshire,United Kingdom) | ||
samsung | ||
| Post# 722194 , Reply# 7 12/20/2013 at 12:33 (3,780 days old) by aeg03 (London, UK) | ||
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dj-gabriele That is just your opinion. There are issues that arise with all manufacturers. Good and bad in each. You are very much opinionated. Really would not bother to take much notice of the rubbish you type on here. Liamy1 Sorry to hear of your issues, hope you get this sorted asap. | ||
| Post# 722354 , Reply# 9 12/21/2013 at 12:48 (3,779 days old) by aquarius1984 (Planet earth) | ||
NO.
I think enough is enough with this machine. If the repair next time does not result in it doing as it should you are well within your rights to demand a brand new replacement machine direct from samsung. Any excuses they give you point them to the Sale of Goods Act and mention that "Goods must be fit for intended purpose and be fault free for a reasonable period of time" If faults persist and reasonable action was taken to repair the fault but didnt cure the problem then you ARE indeed ENTITLED to be given a brand new machine direct from Samsung. I think a 5th engineer visit is reasonable action taken and you ought to be demanding they send a new machine out. Stand your ground and be firm, Trading standards can be consulted and they may help you. They will also be able step in and deal with Samsung. | ||
Post# 722393 , Reply# 10 12/21/2013 at 16:30 (3,778 days old) by logixx  (Germany) |
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| Post# 722776 , Reply# 11 12/23/2013 at 19:09 (3,776 days old) by liamy1 (-) | ||
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Thanks Thanks aquarius and logixx. To be honest, this repair will be the last time I am reserved with Samsung, if this repair doesn't work then I will then be having it out with them, as I now have not been able to use the machine for 2 weeks. | ||
| Post# 728990 , Reply# 14 1/20/2014 at 06:38 (3,749 days old) by hadenough () | ||
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Eco Bubble Washing Machine Sorry, I forgot to mention that my machine is only 7 months old. | ||
| Post# 729267 , Reply# 15 1/21/2014 at 05:37 (3,748 days old) by w5872 () | ||
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well` Update? I'm really sorry you chose to purchase Samsung. :( Hope you at least get a new machine out of the SOB'S. Get the new one, and while it's still packaged hock it on ebay and buy yourself something decent :) Happy arguing! :) | ||
| Post# 729704 , Reply# 17 1/22/2014 at 18:39 (3,746 days old) by paulc (Edinburgh, Scotland) | ||
liamy1 | ||
| Post# 729724 , Reply# 18 1/22/2014 at 19:14 (3,746 days old) by liamy1 (-) | ||
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Hi Paulc I've got the Whirlpool Series 8 Top Loader. Almost identical to the one in the link. CLICK HERE TO GO TO liamy1's LINK | ||
| Post# 729732 , Reply# 19 1/22/2014 at 19:36 (3,746 days old) by liamy1 (-) | ||
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Actually Actually, it is that identical washer. I love it. The full, heavy duty, super plus water, extra rinse wash cycle takes 45 minutes. Not hours like the last one. | ||
| Post# 729744 , Reply# 20 1/22/2014 at 20:13 (3,746 days old) by paulc (Edinburgh, Scotland) | ||
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Nice | ||
| Post# 729854 , Reply# 21 1/23/2014 at 09:51 (3,746 days old) by hadenough () | ||
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Problem fixed I am happy to report that Samsung have responded to my problem and all has now been sorted out so I cannot complain on that score as they have acted quite quickly which is a relief. I am now able to get a different machine. | ||
| Post# 729924 , Reply# 22 1/23/2014 at 16:11 (3,745 days old) by liamy1 (-) | ||
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Detergent use I'm quite lucky, I got a fair stash of US non HE(and some HE) Tide, Cheer and a bit of Gain detergent. I agree with your Aunt - I love mine too. | ||
| Post# 730073 , Reply# 23 1/24/2014 at 07:54 (3,745 days old) by AquaCycle (West Yorkshire, UK) | ||
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Post# 730099 , Reply# 24 1/24/2014 at 10:35 (3,745 days old) by logixx (Germany) |
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| Post# 730168 , Reply# 27 1/24/2014 at 14:07 (3,745 days old) by paulc (Edinburgh, Scotland) | ||
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Chris
US and UK T/L have always been rated badly for energy efficiency and wash performance. Hotpoint's last generation of T/L were rated G for energy efficiency and F for wash performance, having used one I thought they washed very well.
I think the US T/L are rated so bady as they possibly use the "normal" cycle and not "Heavy Duty". Also you have to factor what detergent they use, if you are using a normal dose of european detergent designed for F/L's of course you will get poor results. A 100ml dose designed to work in 10 to 15L of wash water in a F/L will not give good results used in 70L of wash water in a US T/L. I do have a fondness for US T/L washers but practically they would not work for me. I would miss the ability to wash above tap hot water. | ||
| Post# 730190 , Reply# 28 1/24/2014 at 15:32 (3,745 days old) by liamy1 (-) | ||
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Agree Agree Paulc about the tap hot water, I wish I could heat the water more. So next shopping trip will have to get some thin chorine bleach (our closest to Clorox?) | ||
| Post# 730195 , Reply# 29 1/24/2014 at 15:37 (3,745 days old) by liamy1 (-) | ||
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However, This article made me feel a bit better about only having tap hot water ;P CLICK HERE TO GO TO liamy1's LINK | ||
| Post# 730218 , Reply# 30 1/24/2014 at 16:54 (3,744 days old) by paulc (Edinburgh, Scotland) | ||
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I'm always dubious about anything written in the daily mail! Scaremongering to the extreme. I agree the article makes some valid points however I have yet to hear of anyone becoming ill from bacteria on domestic laundry. The cold v's warm/hot debate has been done to death on here and really doesn't need to be discussed further. What I would say is the shear amount of hot water in your new washer plus quality detergent plus mechanical action is more than enough to get your clothes clean.
One thing I would not do though is put UK washing powder on dry clothes before your machine fills as you run the risk of "bleach" marks if using a non colour format. I think using chlorine bleach may not be so effective if you have used a detergent with oxy bleach as the two tend to cancel each other out, however if you are still working through your stash of US detergent I'd say a thin bleach would work very well, plus it's super cheap. | ||
| Post# 730600 , Reply# 31 1/26/2014 at 05:57 (3,743 days old) by suds (Brisbane, Australia) | ||
Celebrity..!? | ||
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