Thread Number: 56939  /  Tag: Small Appliances
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Post# 792327   11/6/2014 at 07:45 (3,461 days old) by countryguy (Astorville, ON, Canada)        

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I received a Keurig B60 Special edition brewer as a gift about 6 years ago and it has worked flawlessly. Recently I needed a coffee maker at work so I brought it to the office and purchased another Keurig - the B70 Platinum - at Costco. A couple of weeks ago it started acting up. After brewing a cup I would hear the pump come on to fill the heating chamber but after a few seconds the water would not pump and the Prime indicator would come on. I removed the water reservoir, reseated it and then the brewer functioned normally. After 1 or 2 brews, the same thing would happen. I did some searching and found that this seemed to be a common problem with several different solutions. I tried them all but the problem persisted. I called Keurig last evening, explained the problem and without hesitation they are sending me another brewer. The B70 is no longer available so I am getting the new 2.0 K550 model which brews sincle k-cups as well as the new 4 cup pods. Keurig doesn't even want me to return my brewer. All they want returned is the k-cup holder out of the brewer. I'm not sure if I will like the K550 as I've read some comments indicating that the brewed coffee is not as hot and that this new brewer also 'reads' the k-cup (like a Tassimo) so that only official k-cups will work in the brewer.

Gary


CLICK HERE TO GO TO countryguy's LINK





Post# 792381 , Reply# 1   11/6/2014 at 15:19 (3,461 days old) by cuffs054 (MONTICELLO, GA)        

Keurig, has done that three times for me. While I'll not thrilled with longevity I can not complain about customer service.

Post# 792388 , Reply# 2   11/6/2014 at 16:34 (3,461 days old) by countryguy (Astorville, ON, Canada)        

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3 times? wow. Was it the same problem with all the coffee makers?

Post# 792393 , Reply# 3   11/6/2014 at 17:03 (3,461 days old) by andic29 ()        

My husband had the same problem with his and then one day it just wouldn't power on anymore, we'd had it for about 8 months by that point. We weren't offered a new one or anything like that, he just ended up buying a new one. We're on our third one.

Post# 792405 , Reply# 4   11/6/2014 at 19:11 (3,461 days old) by cuffs054 (MONTICELLO, GA)        

Country, always the same, pump issues.

Post# 792406 , Reply# 5   11/6/2014 at 19:19 (3,461 days old) by petek (Ontari ari ari O )        

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My sister got one last Xmas (from her boss) it lasted about 3 months. Years ago we had a Melitta One One which we liked,, it used little pods made of a paper filter type material, no plastic, but then they quit making them about the time Keurigs and Tassimo came out. A few months ago at a thrift store I found a cute little Krups pod machine for $10. It uses the Nescafe Dolce Gusto pods but for that price I bought it untested but it worked.. Wee Davy had one and liked it so why not. It's hard to find pods for it in stores but I've ordered them online from Amazon, makes great coffee and can do latte's, cold drinks, etc. Looks like Delonghi bought out Krups..

CLICK HERE TO GO TO petek's LINK


Post# 792449 , Reply# 6   11/7/2014 at 01:04 (3,460 days old) by Redcarpetdrew (Fairfield, CA)        

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I actually bought mine used about a year ago with no issues so far except where it has leaked a couple of times slightly where the tank docks with the body of the keurig. I just pull it off, clean the o-rings and reseat it and everything is golden. The My Keurig refillable cup has been a life saver. I wish I could have brought my faithful little Keurig with me to to California but people back at the house in Reno use it. So, I guess I'll get another...

RCD


Post# 792452 , Reply# 7   11/7/2014 at 01:47 (3,460 days old) by kb0nes (Burnsville, MN)        

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I was gifted a Keurig a few years ago. I got about 15 cycles out of it before the pump totally failed. The replacement unit has continued to function but the pump was weak from the beginning, the brewer times out before all the water is pumped out when there is a coffee cup in place. Without the restriction of the coffee and filter it works fine. I never bothered to replace the 2nd unit, even when the machines worked the coffee quality left me wanting.

The latest fun news out of the Keurig camp is that they are considering adding an ID chip into the pods so that ONLY Green Mountain licensed products will work in the Keurig brewer! I'm sure there will be a prompt workaround (and lawsuits) but just the thought that the company need do this is enough for me.


Post# 792461 , Reply# 8   11/7/2014 at 05:07 (3,460 days old) by Frigilux (The Minnesota Prairie)        

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I made a Keurig my daily driver about six months ago. It doesn't brew as tasty a cup as the Technivorm Moccamaster it replaced (which, by the way, now lives with friends whose Mr. Coffee gave up the ghost), but I've adjusted to it and love the convenience and no muss/fuss operation. I love brewing over ice for a quick glass of iced tea or coffee, too.

Pump failure is the universal mantra of user reviews, with most admitting they replaced it with another Keurig. Many reviewers concede "We're on our third (or fourth) Keurig." I suspect they wouldn't be as tolerant of poor reliability in other appliances.

I like the Green Mountain varieties, but found a less expensive favorite in HyVee's Dark Roast. On sale at 12 K-cups for $3.99, it's my go-to brand these days. This is a "bold" variety (each K-cup weighing 14 grams compared to a standard cup's 9-10 grams) and great for achieving a strong brew when using the 11.5-oz. brew setting.

Phil-- I've noticed that the flow rate is different for certain brands/varieties. Especially slow: Caribou's Mahogany and Hy-Vee's Decaf Breakfast Blend. Most others brew very efficiently.

My K-Cup: I have one, which brings the price of each cup down to a few pennies when grinding your own beans. The fresh grind improves flavor (no surprise here)...but the fuss-free factor plummets, so I admit it gets used less and less as time passes.

So...despite a laundry list of downsides (expensive machine; expensive K-cups; average-tasting brew; water sits in machine ala Bunn brewers) most of us who go Keurig never go back. My sister/brother-in-law were gifted one. They thought it was a silly gimmick...until they used it for a few weeks. Their Cusinart drip brewer went out the door.




This post was last edited 11/07/2014 at 05:28
Post# 792466 , Reply# 9   11/7/2014 at 06:24 (3,460 days old) by mrb627 (Buford, GA)        
Keurig

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I had mine for about a year. Very convenient, but difficult to get a good strong cup of coffee. Tried every brand of k-cup I could find. Eventually, it suffered the same pump problems as others have reported. Replaced it with a Bunn and haven't looked back.

I gifted a friend of mine with a Nespresso machine about a year ago. He and his wife cannot love that machine enough. If you like your coffee strong, the Nespresso is the capsule brewer for you.

That being said, I don't own one myself...

Malcolm


Post# 792492 , Reply# 10   11/7/2014 at 08:49 (3,460 days old) by countryguy (Astorville, ON, Canada)        

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I've found a couple of k-cups that provide a strong cup of coffee. The Italian Roast from Barista Prima Coffeehouse is one of them. I've read that the new 2.0 brewers (which is the one they are sending me) now read the k-cups and only if it is marked with the Keurig seal will it work. I guess the special holders where you can put in your own coffee won't work anymore unless Keurig has come out with one that has their seal on it. That is disappointing.

Gary


Post# 792513 , Reply# 11   11/7/2014 at 12:00 (3,460 days old) by tennblondie78 (Bowling Green, KY)        

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That Italian Roast wil get up and walk out of the house, it's so strong!

Post# 792542 , Reply# 12   11/7/2014 at 14:30 (3,460 days old) by countryguy (Astorville, ON, Canada)        

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LOl @ Stephanie! Yes it is very strong...it will put hair on your chest :-)



Post# 792576 , Reply# 13   11/7/2014 at 18:18 (3,460 days old) by Redcarpetdrew (Fairfield, CA)        
Hush, Gary!

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Nnoooooo! LOL!!!!!

RCD


Post# 793069 , Reply# 14   11/10/2014 at 09:59 (3,457 days old) by kb0nes (Burnsville, MN)        

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I was in Macy's on Saturday and I took a look at the current Keurigs. Indeed they now have a system to identify non-official Keurig coffee cups. I asked the sales lady why this new technology was added. She stated that non-Keurig cups were causing too many problems in Keurig brewers. Well that clears that up, here I thought it was just about profits (eye roll)...

There are already videos on Youtube and articles on the Internet of how to defeat this system. It appears that the RF ID is molded into the rim of the K-Cup so that just cutting the rim off a valid cup and taping it into the brewer does it. Then one could use a loose fill coffee adapter or even just dispense hot water, both operations were broken by the new ID system.


Post# 793078 , Reply# 15   11/10/2014 at 11:11 (3,457 days old) by countryguy (Astorville, ON, Canada)        

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I watched a couple of the vids on youtube also on how to defeat the new detection system. The new models also have a button to dispense hot water only so you can also put in a non Keurig k-cup and just use that function to beat the system.

Gary


Post# 793585 , Reply# 16   11/13/2014 at 05:38 (3,454 days old) by Frigilux (The Minnesota Prairie)        

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All this talk of the new Keurig 2.0 brewer piqued my curiosity....so I ordered one. The K75 will be transplanted to the office.

A few thoughts:

1) No more My-K Cup: While this grind-your-own accessory was purchased for the K75, I almost never use it, now. I like Green Mountain (Keurig's house brand) Dark Magic, Starbucks Verona, and Starbucks Pike Place Market K-cups enough not to bother with the My K-Cup.

2) No more non-sanctioned brands: There are work-arounds, if you're so inclined; however, with 250+ options bearing the Keurig seal, it's not like there's a dearth of choice. Many variations from popular brands such as Starbucks, Caribou, Peet's, Dunkin' Donuts, Eight-O'Clock, Folgers Gourmet, and Newman's Own are available. Timothy's, Green Mountain, Gloria Jean's, and The Original Donut Shop brands (new to me, possibly pod-only) also make some fine offerings.

3) I actually make more tea and specialty-drink K-cups than coffee. I love freshly-brewed glasses of iced tea, chai lattes, hot cocoa, hot apple cider, etc. Tea: Variations from brands like Twinings, Celestial, Bigelow, Lipton, and Tetley abound. "Dessert drinks" (as I call them) like Cafe Vanilla and Cafe Caramel are also a fun treat.

4) I've become enamored with full-color touchscreen controls, so opting for the new K550 was an easy decision.

It should arrive early next week. I'll start a thread about it and offer a field report.



Post# 793587 , Reply# 17   11/13/2014 at 05:49 (3,454 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
Have tons of those K-pods

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Or whatever you call them however no machine. Just empty the contents into either a coffee mug/cup or use in my vacuum coffee makers.

Am working through three large boxes of Starbucks Masala Chai Tea. A bit sweet for one's tastes but have grown to like it. Also have a ton of Red Rose knock off's that haven't even cracked open.

Tried Yuban's K-pod coffee this week in the Coffeemaster and have to say it is rather good for "supermarket" coffee. Can see how having the machine would solve many problems at family gatherings/dinners. Instead of having to make different pots of coffee (non-caffeine, French Roast, medium roast, etc...) just put out a selection of pods and let everyone please themselves.


Post# 793590 , Reply# 18   11/13/2014 at 05:54 (3,454 days old) by Frigilux (The Minnesota Prairie)        

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 Can see how having the machine would solve many problems at family gatherings/dinners. 


You are so right, Launderess. The new 2.0 models also allow you to make a 4-cup carafe (using the new, larger Carafe K-Cups), but I'd never deny my guests the fun of choosing from a wide variety of coffee/tea/specialy drink options and brewing their own cup.

 

A couple of regulars at my dinner table have already purchased a Keurig of their own after using mine.


Post# 793611 , Reply# 19   11/13/2014 at 07:25 (3,454 days old) by countryguy (Astorville, ON, Canada)        

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I am still waiting for my replacement brewer to arrive - should be here today or tomorrow. I've already cut out the lid on one of the 'genuine' k-cups so that I can fool the machine and use my own k-cups.

Gary


Post# 793644 , Reply# 20   11/13/2014 at 10:40 (3,454 days old) by Frigilux (The Minnesota Prairie)        

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Gary--- Type Keurig 2.0 in the search box at YouTube and several videos will pop up explaining how to "hack" the new 2.0 to make it do your bidding. Haven't watched any of them yet, but will. Don't know that I'll need to hack mine, as I'm more than content with the selection that's available.

Raising the brew temp on the 2.0: Go into the menu and select "High Altitude". That raises the brew temp.

I suppose complaints about weak-tasting brews prompted the company to back off the maximum size beverage to 10-ozs. I think I'll be fine with that. If not, I can go into the menu and select the 2-cup size (12, 14, or 16-ozs.). Apparently Keurig-sanctioned brands will release K-cups halfway between the standard and carafe sizes called 2-cuppers sometime in the next year.

Anyway, looking forward to working with my new brewer!


Post# 793684 , Reply# 21   11/13/2014 at 14:25 (3,454 days old) by countryguy (Astorville, ON, Canada)        

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Eugene,

Yes I have already watched a few of the vids on how to do the hack. So far I have found 3 methods. The first is to cut off the outer ring of a Keurig sanctioned k-cup and place it over the non Keurig k-cup. You can also tape the ring to the underside of the top of the lid on the machine. The 2nd hack is to insert a small magnet just below the k-cup holder. The 3rd method is to use the hot water dispenser function since a k-cup is not required for that function. The drawback to that method is that you must hold down the button for the water to dispense and it will only dispense 6 oz. at a time.

I saw the vid about the high altitude as well. I don't know why they removed the option to select the brewing temperature. It seems that now Keurig is telling the consumer how they like their coffee instead of letting the consumer decide.

I like having the 5 sizes of cups on my B70 Platinum. I use the largest size when using the iced tea k-cups.

Gary


Post# 793777 , Reply# 22   11/13/2014 at 23:42 (3,453 days old) by kb0nes (Burnsville, MN)        

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OK so know I want to know how they are disabling the non-Keurig cups. Gary you state that one hack mentions locating a magnet in the brew head. Can you (or anyone else) tell me if the K-cups are magnetic or even effected by a nearby magnet?

Somehow I was thinking that they would likely use a small RF ID device, but that would be more complex then a simple magnetic Hall effect sensor or inductive loop.

Try taking a new K-Cup and seeing if it would pick up a paperclip or other small piece of steel. If not test to see if the K-Cup shows any attraction to a moderately strong magnet.

Personally my hack would have to be disabling the sensor. The idea of just taping the rim of a K-Cup in the brew head would make me feel like I didn't really try lol.

In the end I'll be curious how long they will stick with the disabled brewers. The sad part is that now that the sensor equipped brewers are in the wild, the K-Cups will need to me able to convince said machines to brew for the foreseeable future. Although perhaps only for a couple years past the last sensor equipped brewer is made knowing the lifespan of these things...


Post# 793793 , Reply# 23   11/14/2014 at 05:23 (3,453 days old) by Frigilux (The Minnesota Prairie)        

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Phil-- Four of the K-cups in the photo have a white ring around the foil lid. Those work in the new 2.0 brewers; the two on the right will not. The Hy-Vee Dark Roast is not a sanctioned brand (no Keurig logo on lid), and the Lipton Indulge pod is simply a little older, hence no white ring.

Neither lid nor pod appear to be magnetic. Tried both the paperclip and magnet tests. Keurig literature and angry user reviews all mention the use of RF ID technology.

K-Cup enthusiasts rave about a site called Coffee Icon (CoffeeIcon.com), which boasts a vast array of K-Cup brands. Some of the more curious flavor offerings include Junior Mints, Salted Caramel Shortbread Cookie, Italian Rum Cake, and Peanut Butter Cocoa. The site carries the Lexus of K-cup brewers, the $350.00 RealCup RC400. Link provided.


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This post was last edited 11/14/2014 at 06:51
Post# 793807 , Reply# 24   11/14/2014 at 07:48 (3,453 days old) by countryguy (Astorville, ON, Canada)        

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I received my new brewer yesterday. It has some fancy lighting choices which to me really add no value whatsoever. You have the option of 4 different colours for the light in the water reservoir - white, green, red, blue. There is also a night lite function where you can program that same light to turn on/off. You can also choose from a variety of different background colours for the screen display. As well you can choose between a digital time display or a analog clock. On the B70 I could save my favourite default brew size - this can't be done on the new model. All of these really have nothing to do with making coffee. I brewed a cup this morning and found that after it injects the blast of air at the end to prevent drips (just like in all the other models), it still did drip about 3 - 4 times so when the screen displays 'ready to drink' or whatever the message was, you need to leave the cup in place for a few more seconds if you don't want the drips. The carafe is plastic and according to comments on youtube, is not well insulated so by the time the brewing is done, the coffee will have cooled off. The time to heat the water and complete a brew cycle from the moment the unit is switched on seems to take longer than what it did on my B70 brewer. It also seems to be slightly noisier.

I don't know how you would disable the sensor as taking the machine apart does not seem to be very easy according to one guy on youtube and you will probably end up damaging the finish. I've attached a link for the magnet trick hack. There are many more vids - just search for 'keurig 2.0 hack magnet'.

Gary


CLICK HERE TO GO TO countryguy's LINK


Post# 793814 , Reply# 25   11/14/2014 at 08:23 (3,453 days old) by countryguy (Astorville, ON, Canada)        

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I'm wondering how the brewer distinguishes between a mug and the carafe? To use the carafe, the catch overflow thingy has to be removed but that is also removed when brewing larger size mugs so removing it alone does not signal that a carafe is in place. The carafe does have a little projection on the front of it which goes into a groove on the bottom. I'll have to look closer to see if that groove has some kind of button that is getting pressed or if maybe the carafe has a magnet on it which would be why the magnet hack works.

Gary


Post# 793859 , Reply# 26   11/14/2014 at 10:51 (3,453 days old) by Frigilux (The Minnesota Prairie)        

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Thanks for the update, Gary. I noticed quite a number of superflous bells/whistles features in the manual. I'll probably use the nightlight feature, but not the selectable wallpaper. Nor do I foresee using the carafe. A nice stainless steel insulated carafe is available as a separate purchase. The carafe holds only 28 ounces. I'd prefer to brew four individual K-cups, each of which can be up to 10-ozs. in size. That also allows each person to select their own brew/flavor.

The coffee I ordered with the brewer arrived yesterday. Hopefully the brewer arrives today. That would give me the weekend to play with it.


Post# 793909 , Reply# 27   11/14/2014 at 18:08 (3,453 days old) by Frigilux (The Minnesota Prairie)        

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It arrived! I set it up after work and brewed a cup of Starbucks' Pike Place Market. Keurig must have redesigned the brew system, as it makes completely different sounds than the K75. They managed to shave about a minute off the preheat time, too.

Unfortunately, I can't stay home and sample more brews. I'm interested to see how the new cocoa/specialty drink brew cycle differs from the one that brews coffee. Only two more nights in the orchestra pit and I'll be back working above ground again for a few weeks, LOL.


Post# 794303 , Reply# 28   11/16/2014 at 16:18 (3,451 days old) by sudsmaster (SF Bay Area, California)        

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I've had a Platinum Keurig for a number of years now, but finally parked it a couple of years ago because it would behave so erratically. I've though of returning it but switched to a Cuisinart Grind 'n Brew instead. I noticed the new 2.0 version in Costco last month and am intrigued but not enough to purchase. Besides, lately, I've switched to tea (Lipton's) instead.


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