Thread Number: 71119  /  Tag: Modern Automatic Washers
Miele W4840
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Post# 941435   6/2/2017 at 11:43 by Wisherwasher (North)        

Hi folks,

I've been lurking for a while, trying to do research for buying my first front load washer. I've found a Miele 4840 for sale, they are asking $450. I've looked the machine up a bit, but was hoping to see if anyone had any experience with the machine, or these larger North American Miele.

Does this feel like a good price? It seems a bit high to me, considering it appears to be nearly 10 years old, but I realize Miele commands a premium.

I like the appeal of the larger sized model, is the capacity significantly bigger than the currently available compact models? We have a plain top loader that does okay for us. It's a bit hard on the clothes, but in terms of capacity it seems okay. Though I wouldn't shun being able to do larger loads if I could.

Are there any questions that I should ask the seller before making a 3 hour trip to look at it?

Thanks!





Post# 941445 , Reply# 1   6/2/2017 at 14:35 by RevvinKevin (Between Mickey Mouse & the Queen Mary (So. Cal.)        

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Ask #1 about the condition of it.   #2 any problems with it.   #3 why they are selling it.  Also confirm the power requirements.  I'm pretty sure all Mieles require 240V power, even for the washer.  

 

If you go look at it, make sure it's in an area you can plug it in and test it.  Put it into drain, then spin, make sure the drain pump works and it's quite while spinning (bearings).  Test the various controls to make sure everything seems to function.

 

I recently bought an 18 year old 7kg Miele washer & vented dryer from a local yard sale ($45!).  At first the pump didn't work, but it was only a bad connection at the pump.  It also desperately needed shocks.  Otherwise they works great!

 

If this washer doesn't have the owners manual, they are easily found online and downloadable as a PDF.

 

I hope this helps!

Kevin


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Post# 941448 , Reply# 2   6/2/2017 at 15:17 by WisherWasher (North)        

Kevin,

I recognize your story, I read your thread not too long ago. I was jealous of your amazing deal!

The ad says it is in excellent condition and has been lightly used, but I was still planning to ask again. Miele machines don't show up in the used market around here too often, so I feel I should jump on it. Something tells me this isn't a super wonderful deal though. Especially once I factor in time and gas just to look at it.

The online manual I saw indicated it was a 120v washer, but I'd need to confirm. My husband said he'd be able to run me a proper outlet if it was the higher voltage. It would be nice to have higher, but my washer has no heater at all right now so I try not to be too picky.

When testing it, is empty adequate or would having something in there be better? I'm hopeful they'll say they have the shipping strut for it to make things easier.

I went to a Miele dealer about an hour from me, but they didn't have any washers on display. They had a Bosch, which seemed nice. We don't need a compact washer, just want a quality one that will work well, be gentle on clothes, and last a long while. I missed out on a 3037 for $300 and I'm still bummed about it. Even though we would have had to pick it up while on an out of state visit.


Post# 941449 , Reply# 3   6/2/2017 at 15:21 by foraloysius (Groningen, the Netherlands)        

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The Miele W4840 is the American sized machine that runs on 120V. It was especially designed for the American market to compete with the bigger American frontloaders. Miele had quite a few problems with them, so be careful with buying one.

Here's a thread with a picture of the ubersized Mieles.

www.automaticwasher.org/cgi-bin/T...



Post# 941464 , Reply# 4   6/2/2017 at 16:54 by RevvinKevin (Between Mickey Mouse & the Queen Mary (So. Cal.)        

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Thanks for the info Louis!   I may have heard these large capacity Miele's were 120V, but paid little attention due to their high cost.   I guess their larger capacity machines didn't sell well as I believe they were only on the market a few years.  It looks like they (Miele) only offers one washer & one dryer in the US market and they appear to be the Euro size capacity.  

 

WW: Yes testing it empty is fine.   The main point is to make sure it functions as it's supposed to and the bearings are quiet during spin.  If it's still connected to water, perhaps start a cycle and let it fill, tumble a minute or so, stop, then drain and spin.   Let it spin long enough to reach max rpm (3-5 minutes).

 

Kevin

 

 


Post# 941466 , Reply# 5   6/2/2017 at 17:06 by appnut (TX)        

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nmassman44 used to have a set of these. 


Post# 941491 , Reply# 6   6/2/2017 at 20:26 by nmassman44 (Boston North Shore Massachusetts)        

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I have a set of these. Mine are the 4800 washer and the 9800 electric dryer. The washer I have is not much different than the 4840 except that the 4800 does not have the screen to show how much time is left and the it doesn't have the MasterCare cycles that the 4840 has. The washer capacity is ok, on par with a Whirlpool direct drive top loader I would say. If you have pets, beware, the washer does not handle pet hair well at all. I used to find cat hair matted up on occasion. Washing is good as it uses Miele' Hydromatic wash action. This washer does run on 120 volts yet it's no slouch at heating it's own water. The water temps in this washer are not dumbed down. It does run quietly during wash, spin is a tad louder but not excessive in sound. This washer is gawd awful heavy though, comes in at near 300 pounds because of the cast iron counter weights in the front and the cast iron bearing cross in the back. The outer drum is a fiberglass hybrid called Glaron K that causes the water to glide over its surface.
I sold my condo in Maine after my mom passed away this past February and they are going with the condo. I will say this though about the Miele, they are built like tanks and they do perform, but, having used my LG's I find that they have more flexibility and they perform better over all. And not just those two points but the fact that the capacity is greater in the LG. If you think you are going to wash a king sized comforter in the Miele, you will be disappointed. Would I buy them again? No.


Post# 941518 , Reply# 7   6/2/2017 at 23:37 by Launderess (Quiet Please, There´s a Lady on Stage)        
Why Miele discontinued these uber sized washers & dryers

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Varies by who you speak with regarding the matter.

Miele claims the units were built to near commercial standards and that low sales were causing them to lose money. It didn't help that units were assembled in Europe and had to shipped to North America.

Many consumers claim both the 4800 and 4840 washers were nothing but trouble from nearly day one, and certainly weren't up to Miele standards of old.

Dispenser drawers popping open and or refusing to remain closed. Bits of plastic breaking or falling off. Internal leaks triggering the water protection system causing machine to shut itself down. One woman wrote on some review site that when she contacted MieleUSA about that recurring issue the was advised to "tip the washer forward so the water could drain".

Seem to recall one member had a 4XXX series washer where the rear bearings went after barely one or two years of use. Miele offered to repair but the same member stood his ground and got a new machine.

No, capacity wise those large Miele washers weren't what they seemed. Clue was that owner's manual directed to load the tub only three-quarters full on "normal/cottons", and even less for various special cycles. What is the good of having an "18lb" capacity washer if you can only wash 12 to 15 pounds?

Was considering going after a 4840 while there were still many NIB units to be found. Amex would have doubled the manufactures warranty which would have taken some of the apprehension off the purchase. But in the end just didn't feel it worth the bother. MieleUSA had already done it to me over "Big Bertha" and wasn't looking forward to having more rounds over another washer.

As for buying a used 4XXX series washer; by all means follow the advice above. Look over the thing carefully and if possible run a test load. You want to check the bearings/suspension system are in good condition.


Post# 941550 , Reply# 8   6/3/2017 at 05:23 by toploader55 (Massachusetts Sand Bar, Cape Cod)        

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Good Memory Laundress.

That would be me. I have the 4842. Yes, after 2 months the Main Bearing was bad. Miele replaced the machine. Also true, the dispenser drawer did pop open/

Since the replacement, I did take out the non renewable 3 year warranty and have not any issues since.

Perhaps just mentioning that, I've given myself the "Kiss of Death". LOL


Post# 941566 , Reply# 9   6/3/2017 at 09:15 by Wisherwasher (North)        

You have all been wonderfully helpful. Thank you so much.

I do have a dog, so a washer that can deal with some pet hair is important. If something is quite covered I try to remove some of the hair, but it's impossible to get everything. So far our washer and dryer seem to handle things okay. I think the washer tends to mostly wash the hair because the dryer lint trap has a lot of hair (and lint) when I wash blankets he's known to lay on. Do most Miele machines struggle with pet hair, or is it just the larger machines?

I've become a tiny bit obsessed with Miele after reading so much and watching so many videos. I love that they aren't cheaply built and are supposed to last a long time (though I think it would be nice if Miele backed their claims up with a longer warranty). But, they are pricey, so I've been keeping an eye on the used market. Bosch comes up a bit more regularly - there is a set a few hours away that is the larger series with a gas dryer (which we have), but it seems as if Bosch was like Miele in their struggle to make the larger line with the same quality as their compact.

I'm trying to decide if I should keep saving up to buy a new machine, keep waiting for something on the used market, or if I should purchase something else. Nmassman mentioned LG, which is the brand I keep gravitating towards (I like that the lint trap is easy to access). One of their washers with TurboWash seems like it could be a good fit. It's just two people and a dog now, but hopefully kids someday, so extra capacity could be nice. But, people in Europe get along fine with the smaller washers, so maybe we could too.

Is there a way to know what Miele (or other companies) will be releasing to the US market soon? I have a bit of worry that I'll finally buy a new washer and boom, the long awaited release of the next machine is here and it's everything everyone always wanted.

Launderess - Your comments about the true capacity of the larger models makes me feel like it's not terribly important to seize the opportunity to purchase one compared to a new or used Euro-sized model, thank you for helping me with that. You're very knowledgeable about Miele, would you purchase a new W3048 at full price to get Miele quality, or consider other options if you were in the market today?

Nmassman44, your comments about the quality are what draws me into the Miele brand, but I'm worried I will be left underwhelmed like you were. At the price the seller is asking it feels like a big gamble. I wish the machine had a better track record like many other Miele I read about, it'd be easier to take the risk.

The seller said they are firm on the price, so I don't think I'll make a special trip just to see it. We'll be driving through the area in 7-10 days, if it's still available then we'll check it out. They said it didn't have much use, maybe a load a week, which I like and don't like. Perhaps with such little use some of the issues people experienced haven't had a chance to pop up yet.

toploader55 - I hope you haven't been jinxed :)


Post# 941568 , Reply# 10   6/3/2017 at 09:45 by Wisherwasher (North)        

Also, I'm sorry I'm a little all over the place talking about Bosch, LG, new Miele, etc. in addition to the machine I'm currently inquiring about. There's so much to consider and I've been researching for what feels like an eternity. I never realized there was so much to learn about washing actions, temperature capabilities, and the like. When I started this journey I thought it would be more about capacity and brand quality. But here I am obsessed with honeycomb drums and cast iron balances, circuit board quality, and internal heaters. I've spent a lot of time on this forum and appreciate the helpful community you have built here!

Post# 941573 , Reply# 11   6/3/2017 at 10:40 by nmassman44 (Boston North Shore Massachusetts)        

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If you are still looking for a washer and gawd I hate to say this, but, I would go wth the LG washer. I think you would be happier with it than the Miele. Why I say that is because the LG handles loads better in my experience and washes better as well. I have the 3570 series with TurboWash and it works quite well at shaving time off a cycle. I like that it recirculates the water in the drum so the detergent doesn't just sit in the outer drum. The washer capacity is awesome and holds more than the Miele does.
One thing wth the Miele is that if you select the Heavy Soil function, it will give you a prewash and then extend the main wash cycle, and its long to begin with, even longer with that and if you select Extended, sweet jeezus that washer will wash for an hour + and that's just the main wash part. The clothes look worn out after that. So I used it once and that was it. The Honeycomb drum is nice but the smaller holes don't help in sand removal or lint removal.
If you were looking at the dryer, it isn't quiet by any means and the drum size is only 6.4 cu ft. It does match the Miele washer load for load. But one cannot use dryer sheets in the dryer since the wax from the sheets will plug up the fine pored filter. It's a bitch to clean I might add. Also the dryer is prone to belt breakage. Had one break and I can tell you the repair guy from Miele was dreading replacing it. He had to take the whole dryer apart and it was no quick change out either.
When I bought these two back in 08 they were not cheap. The washer arrived at my home DOA. The motor klixon switch was defective and Miele brought a new motor the next day. The washer has been running since. I did not use the washer for a few years as I was rotating washers out from time to time. But that said the washer seen little use on my end.
I have a Miele dishwasher that I do love, but the racks are rusting badly and I called Miele since my vac dealer told me that Miele will replace the racks for free. I called and they said no and suggested that I go to Home Depot or Lowes and get a rack repair kit. I wasn't amused. So when I saw my vac dealer again I told her what I was told. Still waiting on the Miele rep to get back to me. My dishwasher is closing in on 10 years old now and I had one issue with it where the wash pump failed and Miele replaced it for free at the time. I had an error code pop up recently. I just finished putting a load of dishes away and I turned the dishwasher power button to off. The dishwasher restarted itself and gave An error code, I looked it up and the Electronic control computer got blasted with a power surge and was failing. I called and they said the control is a whopping $600 just to replace. Nope not going to happen. So I unplugged it, waited 10 mins and plugged it back in, been working since.


Post# 941575 , Reply# 12   6/3/2017 at 11:18 by Revvinkevin (Between Mickey Mouse & the Queen Mary (So. Cal.)        

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If you've spent a lot of time on this site, I would assume you've read about Speed Queen machines also. I was going to suggest taking a look at their front loaders as they have good build quality as well. However if you are dead set on an internal heater, Speed Queen doesn't offer one as of yet, but otherwise they are very well build, high quality machines.

 

Back to the Miele set I bought. So far I like almost everything about them. The only thing that does bother me, when I let the 1 hr 40 min cycle run its course, the 45 minute main wash seems really excessive to me. The "rapid wash" option does cut the main wash down to around 25 minutes and eliminates 2 of the 4 rinses, but it does fill 1/3 of the way up the door glass for those two rinses.

 

Pet hair. I have a dog too and it seems that regardless of which washer are use (I have many) the majority of the pet hair is always makes it into the dryer lint filter. I have never really noticed pet hair remaining in the tub however, I usually find it in the door boot once the cycle is complete. Granted I have not washed many pet hair laden items in the little Miele yet, but it's also old enough that it does not have the "honeycomb" wash tub. With many more, larger holes in this tub then the "honeycomb" tub, I don't think there would be as much of a "pet hair" issue in this machine.

 

I have to agree about the LG with turbo wash! While I don't have one of those, a friend of mine does and I've used it and I really do like that turbo wash feature. The recirculating water really helps to make sure all garments are thoroughly saturated, which is one complaint about the 2005 LG washer I have. If you wash a pretty large load of anything, or bulky items like a comforter, it can take 10+ minutes of the wash time for the entire load to get completely saturated with water.  If I was in the market for a new washer, I would seriously consider one of these!

 

Kevin


Post# 941594 , Reply# 13   6/3/2017 at 16:01 by Wisherwasher (North)        

I can't thank you guys enough for your opinions and advice.

Kevin - I went to a dealer to check out machines and was able to see a couple Speed Queens. The only front loader they had on display was a stacked unit that could not be unbolted, the washer and dryer shared a control panel. It certainly seemed sturdy, but I am hoping for an internal heater. I very much like the idea of a quality machine built in America. Perhaps I should give them a bit more thought. It seems like I read somewhere recently that there are some rumors they'll be releasing a new model this year? I could be confusing things, I've read too much in a short amount of time.

Sam's Club has an LG WM3770 with matching gas dryer for $1629, which includes parts and delivery and a two year warranty. That seems like a reasonable deal and I wouldn't have to drive 6 hours round trip and deal with loading a heavy beast of a washer. The Miele is still calling my name a little though :)


Post# 941613 , Reply# 14   6/3/2017 at 18:02 by toploader55 (Massachusetts Sand Bar, Cape Cod)        

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Hi Kevin...

How is dear Westy ???


Post# 941651 , Reply# 15   6/3/2017 at 22:16 by askolover (South of Nash Vegas, TN)        

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Well, I have a Miele and 4 cats and I have zero issues with hair.  The Asko has never had any trouble with it either...but neither of these machines have honeycomb drums.


Post# 941672 , Reply# 16   6/4/2017 at 01:07 by RevvinKevin (Between Mickey Mouse & the Queen Mary (So. Cal.)        
An impromptu Miele W1926 pet hair test

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After my earlier post and comments about pet hair this morning, I decided to do a little test.  So... I  took the blanket that's on my dog's (Westy's) outside (but covered) doggy bed and washed it in the little Miele without shaking off any of the dirt or hair.  

 

I rant a 140 degree cycle with pre-wash = 1hr 50 min.   The pre-wash added 10 minutes to the cycle, but the actual "pre-wash" lasted 14 mins.

 

Photos:  #1 The blanket before the wash.  

 

#2 The control panel at start of cycle.  

 

#3 During the main wash, some fur collecting on the glass.  By the end of the cycle however none was on the glass and only a little fur remained on the door boot.

 

#4 & 5  I set a colander in the sink to capture anything (fur) that came out of the drain.  #5 the fur expelled by the end of the cycle.  

 

#6 The majority of the hair was, of course, captured in the dryers lint filter.    

 

#7 Westy was laying on his bed when the blanket came out of the dryer, so my honey just covered him with it.  Too cute of a shot to pass up.  

 

Eddie, Westy is doing great as you can see!

 

Kevin


  Photos...       <              >      Photo 1 of 7         View Full Size
Post# 941734 , Reply# 17   6/4/2017 at 13:10 by suburbanmd (Maryland, USA)        
Clothing wear with Extended option?

FWIW, we use the Extended option on almost every wash in our W4840, and never noticed any wear. Maybe I wouldn't notice it, but my wife would. And it gets our stuff really clean. Yes, it does take a long time. No pets.


Post# 941777 , Reply# 18   6/4/2017 at 17:59 by jerrod6 (Downtown Philadelphia in the Historic area...The old stuff)        

You might want to wait for the W1 series machines. The USA Miele web site has references to this series machine,in the user manual section however there are no manuals or machines available yet. So it looks like they are working to bring these models to the USA.

From videos I've seen of this machine I would much rather have one of these than the 4xxx series.


Post# 941862 , Reply# 19   6/5/2017 at 08:21 by Wisherwasher (North)        

Kevin - Thank you so much for taking the time to document your experience with dog hair. I'm impressed the lint filter isn't completely full of blanket fluff, that's how my filter always looks! Also, Westy is completely adorable and looks cozy with their fresh blanket :)

Jerrod - It's funny you mention that because I was just reading somewhere that there were some expectations that Miele would be releasing a new washer sometime this year. I thought about emailing Miele to see if there is any more information on that.


Post# 941869 , Reply# 20   6/5/2017 at 09:44 by foraloysius (Groningen, the Netherlands)        

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Here's a link to the UK Miele website. Except the WDA models, all models are of the new generation. The new models on the American market will have about the same design.

www.miele.co.uk/domestic/...


Post# 941874 , Reply# 21   6/5/2017 at 10:17 by PassatDoc (Orange County, California)        

IIRC, the large Miele series also had a gas dryer option. I believe the washer ran on 110V, so one could operate the washer and gas dryer with just a 110V outlet and a gas pipe. This was a selling point, since with most Miele and Bosch one needed a 220V plug. The 4800 series featured US-style hot and cold fill valves, which would have allowed use of an integral heater at only 110V, since most of the heat would come via the hot water in the hot water pipe.

Where I live, the city in the mid-1990s banned the installation of 220V outlets in laundry areas of newly-built homes, to conserve generating capacity and to force people to use more abundant--and cheaper--natural gas; I don't know if they still have the restriction, since solar panels have changed the game. One could of course install a 220 after purchasing the house, but the company that built the houses could not install one as part of the original design. My home was built a few years before the "220 ban" and does have a 220v plug in the laundry area, though I've always owned gas dryers and the 220V plug has never been used. There is no 220V in the kitchen, because a gas range was part of the original design when new and the architect likely assumed the owner would simply upgrade to a better gas range when ready, which is what I eventually did: a free standing gas convection range. There was also a capped-off outside 220V outlet for an air conditioner (outside condenser unit), which went unused until two years ago, when I finally installed central A/C.


Post# 941878 , Reply# 22   6/5/2017 at 11:50 by AquaCycle (West Yorkshire, UK)        
people in Europe get along fine with smaller washers

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Absolutely true, but that's purely because we're used to them. Front loaders have always dominated our market, so it's not even thought of by the general consumer that any other type of washer would be better or worse.

There's pro's & con's to both European FL's and US TL's/large capacity FL's, but ultimately there's very little difference in the results.

Front loaders use less water & spin faster, so usually means quicker drying and better for the environmentally concious consumer.

Top loaders use a lot more water & a lot more detergent but are considerably quicker.

Not sure what it's like on the US market, but over here, detergents are all formulated for front loaders. The biological detergents especially work far better when the machine fills with cold water & heats up. It pretty much removes the need for in-wash additives and bleaches.


Post# 941909 , Reply# 23   6/5/2017 at 15:19 by Launderess (Quiet Please, There´s a Lady on Stage)        
While Miele does make some good laundry appliances

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There are other European machines one would love to get one's mitts upon. Especially the older incarnations of some German washers.

Large capacity vs. small for front loaders.

Five kilo or about capacity H-axis washing machines have served most European homes since post WWII rather well. But then again households long adapted to doing wash every day or other instead of holding to the old "blue Monday". By that one means saving the laundry up for one day of the week.

Across the pond where top loading washing machines (semi and fully automatic) dominated things were different. American housewives and others were used to saving laundry for one day, but because of speed offered by such washers could plow through tons of washing rather quickly.

The other reason for uber sized front loaders in USA is the *thing* many Americans have about washing duvets and other large/bulky items at home, and also doing so frequently. In Europe by and large IIRC such things are normally aired (outdoors if one can swing it by draping over a balcony railing or whatever), each morning when the beds are done, or maybe every week or so. It is the covers that are washed frequently. When large bulky things do need washing it is sent out to a commercial laundry.


Post# 941916 , Reply# 24   6/5/2017 at 16:04 by foraloysius (Groningen, the Netherlands)        

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I guess there is also a difference in what there is on the bed. In Europe a double bed is often two single mattresses in one bed. The duvets are often single ones too. The duvet covers are washed weekly, the duvets not so often. I was them every season. The single duvets fit easily in a regular European frontloader, there is less need for an ubersized washing machine.

Post# 941933 , Reply# 25   6/5/2017 at 17:24 by Launderess (Quiet Please, There´s a Lady on Stage)        
Two matteresses sharing a single foundation

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Can be found here in USA as well.

They are popular with married coupled where one person desires a firmer or softer mattress than the other. This eliminates the problems of old when two separate beds were merely pushed together.


Post# 942050 , Reply# 26   6/6/2017 at 11:37 by jkbff (Gladstone, ND)        

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I am gonna chime in on this.

I had a Miele Euro-sized pair, W 3038 and T 8023C. I loved that pair. A customer needed something ASAP for his camper so I sold them to him.

I have a LG WM3997HWA. It is alright but it doesn't clean like my Miele did. I do the same exact loads in the LG, my white shirts aren't as white, and stuff just doesn't feel as clean as when I used my Miele's.

I have my eye on the stainless little giants, but am hoping to hold out and see if the W1 models come to the US.

I will probably get the Electrolux EFLS617STT pair before I get the Mieles because I sell a ton of the Luxs. I bought my mom the 617's in white to replace her neptunes and she has started washing things in the luxs that she never washed in the neptune. I'm not sure if it is because there is a window in the washer and she can see what it is doing or if she is more confident in the tub size. Anyways, she seems to enjoy them.

The one quark I had with my Miele washer was sometimes the load wouldn't balance properly for a spin and the tub would lunge. When it did that, it would pop the hose off to the pressure switch and the machine would fill and fill then indicate a no fill and drain everything. I'd have to take the lid off, pop the hose back on and away we went. About the third time it did that, I pulled the hose through a different direction and used a zip tie as a clamp to keep it on. Didn't have issues with it after that.

I absolutely miss my Miele dryer. I miss the reverse tumbling, and it seemed to be quicker than the maytag Dependable care I am using right now.

Anyways, good luck on your search!


Post# 942092 , Reply# 27   6/6/2017 at 16:57 by brisnat81 (Brisbane Australia)        

Hi Josh,

Its interesting you mention your love of the 8000 series dryer.

I have a T4888C and an T8xxx series dryer. The T4000 series has really long reverse tumbles and stuff rarely balls up. I got the T8xxx recently and I've been amazed at how badly stuff ropes together, the 15 second reverse tumble just isnt long enough. The drum is deeper and there is a lot more air flow through the condensor, but I find it not as good.

Id read with the T1 Series they too have a really short reverse tumble as well, I wonder why Miele did that.

Cheers

Nathan


Post# 942122 , Reply# 28   6/6/2017 at 19:34 by Wisherwasher (North)        

Thanks for chiming in, Josh and Nathan.

I love watching Miele videos and seeing how much thought and design goes into their appliances. Looking at Miele sites for the UK and Canada makes me wish we had some of the same benefits offered elsewhere. The ForeverCare and 10 year warranties seem appealing. One thing that bothers me is that Miele offers the same warranty on their appliances that is available on bottom of the line machines you can buy anywhere. Seems like with a premium product you should expect more. Perhaps their warranties are more generous than they initially appear.

I emailed Miele about their new washer. The lady said they are pushing the release to 2018. So, if I want a new washer ASAP I may have to think of purchasing something else. If I'm going for a brand new Miele I'd rather wait and get the newest available. That gives me a bit more time to save up if we decide to go that route.

I let the seller know that we will be in the area next week, they said they'd let me know if it sold in the meantime. I decided I am still interested enough to look, but not to make a special trip just for it.


Post# 942129 , Reply# 29   6/6/2017 at 19:57 by Launderess (Quiet Please, There´s a Lady on Stage)        
Rather puny warranty

launderess's profile picture
Was another turn off for many regarding the 4XXX series washers and matching dryers.

I mean you read about those Miele machines having all sorts of issues in their first year or so, but the warranty expires after only one. This coupled with the face Miele wasn't giving those machines away, and their call out charges are dear.

Imagine if the member above had his washer problem (rear bearing failure) after the warranty expired? That is *NOT* a repair job MieleUSA normally does on location. Rather the machine must be packed up and shipped to Princeton, NJ, repaired, then packed and shipped back to customer. Guess who pays for all that transport, repair work, parts and so forth?

When Miele laundry appliances are working properly they are a dream to own. But heaven help you should this not prove the case. More so if you do not live anywhere near acess to a Miele authorized repair service. Thank God we live in NYC, but even then dealing with Miele in New Jersey often has been a maddening experience.

Don't know how Miele did it, but they have managed to export (pardon my saying) German stubbornness to American employees.

When you call MieleUSA for service you'll be told "no, the machine cannot be doing that....". If you insist it is not working properly you'll be further told "what did *YOU* do to the machine"? You'll further be treated to a lecture about how Americans do not understand German laundry equipment or whatever. Miele will insist for instance the washer is kaput because *YOU* used too much of an inferior detergent.

This is not universal, and sometimes you'll get a really good old school tech on the phone who is happy to help no matter how long it takes. But it happens often enough to turn people off Miele appliances.


Post# 942247 , Reply# 30   6/7/2017 at 11:26 by Rolls_rapide (Scotland, UK)        
"two single mattresses in one bed"

rolls_rapide's profile picture
In my experience, not in the UK.

The de facto standard is a normal double-size mattress, or king-size.

We have several brands on sale here, including "Sealy", with their 'Posturepaedic' models.

"Silentnight" in particular, ran adverts for years about "no roll together", featuring a hippopotamus and a duckling.

And I agree with comments about washing machines with recirculation jets. I have had two with such a feature, and they do saturate the load much quicker. If you use powder detergent, it has the benefit of being frequently mixed by the recirculation pump, thus you can use less detergent.


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Post# 942248 , Reply# 31   6/7/2017 at 11:29 by foraloysius (Groningen, the Netherlands)        

foraloysius's profile picture
Ah yes, I guess in many aspects the UK is different than the European mainland.

Post# 942259 , Reply# 32   6/7/2017 at 12:32 by nmassman44 (Boston North Shore Massachusetts)        

nmassman44's profile picture
This is the set of Miele's that i have

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Post# 942530 , Reply# 33   6/8/2017 at 19:23 by Rolls_rapide (Scotland, UK)        
Miele Reviews

rolls_rapide's profile picture
Not exactly glowing reports in a good many cases...!

CLICK HERE TO GO TO Rolls_rapide's LINK


Post# 942549 , Reply# 34   6/8/2017 at 20:34 by UncleDave (California)        
animal hair and my miele 1215

uncledave's profile picture
Wife's a full time mobile groomer and I do 1 full towels load per day of furred up and soiled towels.

I have way more hair to deal with than anyone not in the animal business.

My 1215 handles it perfectly.

The hair really comes off in the dryer where the 1415s lint screen catches it.

UD







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